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Potential False Malware Threat on Webpage

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tln13
tln13
in Enterprise Security

Hey there,

I am posting using my personal BD account, but I am a Gravity Zone user through my job. On my work computer, I have been getting a Malware threat notification when connecting to a webpage (https://www.horizonfitness.com/). I open the webpage and my BD Endpoint Console alerts me, see the screenshot below. I then ran a full scan of my computer and found no issues. Is this a false threat? Maybe an issue with the webpage's certificate? Has anyone else encountered this?

Thanks,

Tom

Screenshot 2023-05-04 102239.png


Comments

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    Since you need help with business product, @Alex_Dr or @Andra_B (they both provide support for business products) could take a look here and help you with the issue.

    Also, you can always contact the Bitdefender business support:

    https://www.bitdefender.com/business/support/en/71263-85158-contact.html

    Regards.

  • Alex_Dr
    Alex_Dr Quality & Customer Experience Specialist BD Staff
    Options

    Hello @tln13,


    It could be that the website it is indeed being flagged as malicious. If you are certain this is not the case, you will need to get in contact with the Enterprise Support team in order to update our database, as well as for them to double-check the validity of the claim (if it is indeed malicious or not, under certain guidelines).


    Please let me know if additional assistance is required.


    All the best,

    Alex D.

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