How can we Help you?
Find the Answer to Your Question
Search
Models PMX-60, PMX-70, and PMX-80 - Product Support Information
Last Updated 04/25/2024 11:33 AM
Support for Model Numbers: PMX-60, PMX-70, PMX-80
Support Videos
Top FAQ's for the PMX-60, PMX-70, and PMX-80 Garage Door Opener
How do I program my Genie opener to the HomeLink button in my car?
- Use our Homelink programming page for helpful programming information.
Can I turn off or remove the Safe-T-Beams?
- No. All garage door openers manufactured since 1993 require some form of safety device to protect people, pets and objects from injury or damage if they are in the door’s path. The beam must be located at least 5 inches, but not more than 6 inches, from the floor. The opener will not work if Safe-T-Beam® is tampered with, removed or otherwise disengaged.
How do I open my Genie garage door opener during a power outage?
- You can open your Genie garage door opener from the inside by using the emergency release cord, which hangs from the mounted overhead opener. Pulling down on the emergency cord will release the door from the opener’s carriage, allowing you to operate the door manually. Use the handle when manually operating your garage door and be cautious to avoid pinching your fingers between moving door sections. Opening the garage door from the outside requires the installation of a Genie Emergency Release Lock (GER-R).
- Battery backups are also available for certain model Genie garage door openers, these allow you to continue to use the garage door opener during a power outage.
- You can also refer to your owner’s manual for further instructions.
Can I register my Genie product online?
- Yes. Please use our online Product registration form to register your Genie product.