EM19 - SHIMANO DEORE 12 Speed - M820 36V15A - CYCTRAC eMTB

Wheels Size:
27.5" OR 29"

Frame Size:
16", 18"

Color:
Black, GarkGreen, DarkBlue, Full Holographic

Net Weight:
20.5kg & 20.9kg depending on the variations 

Frame:
CYCTRAC, EM19, AM, High modulus Carbon fiber, Inner cables, Thru-axle12*148 Boost, 140mm Travel, DNM rear shox200*55, UV laser decals

Handlebar Set:
RS, Alu alloy, Matte, Handlebar 31.8×720,Stem 80, Clamps 34.9mm

Head Sets:
Alu alloy CNC with sealed Bearings 52*52mm

Derailleur Lever:
SHIMANO DEORE/M6100-12S

Rear Derailleur:
SHIMANO DEORE/M6100-12S

Cranksets:
Matching with Mid Motor, 34T

Cassettes:
SUNSHINE-12S, 11-50T

Chain:
SUMC-12S

Brake:
RS-LD400, Alu alloy CNC, 4-piston hydraulic disc, with Ceramic heat sink, 203/203mm

Hub:
RS, Alu alloy, 4-sealed Bearings, Slotted, Disc, 32Holes, Thru-axle F15×110_R12×148mm Boost

Rim:
RS, Alu alloy with Double-wall & Rivets, W24×H19mm

Spoke:
SHUNJIU, Circular 14G

Tire:
MAXXIS, CROSSMARK, 29/27.5×2.25"

Grips:
Circular 22.2×120mm, PU leather & locking Ring

Saddle:
Comfortable and Thickened for MTB

Pedals:
RS, Alu alloy CNC with Bearings for MTB

• Motor System: Bafang Mid, M820, 36V250W
• Max Torque: 75 N.m (Peak 95N.m)
• Assist Speed: 25KMh (max 45KMh)
|
• Pedal Sensor: Torque+Cadence
• Battery: Samsung 21700 Li-ion 540Wh, 36V15A
• Endurance: 110-130KM (pedal assist)
• Charging Time: 6-7 Hours
• Charger: 2A, DC2.1
• HMI: Bafang, LCD digital, 0-5 Modes
• Waterproof: IP X5
• Max Load: 150 KG

Warranty Terms:

Thank you for choosing TwitterBikes.us as your trusted source for high-quality bicycles. We are committed to providing exceptional products and customer service. To ensure your confidence and satisfaction in your purchase, we offer the following warranty terms:

1. Warranty Coverage:
1. a. Our warranty covers manufacturing defects in materials and workmanship for a period of one (1) year from the date of purchase.
2. b. The warranty applies only to the original purchaser and is non-transferable.
2. Warranty Period: We offer a one 1 to 3 years warranty on all bicycles purchased from TwitterBikes.us.
3. Warranty Exclusions: The warranty does not cover damage caused by:
1. a. Normal wear and tear resulting from regular use.
2. b. Improper assembly, maintenance, or repairs performed by an unauthorized party.
3. c. Misuse, abuse, or neglect of the bicycle.
4. d. Accidents, collisions, or other incidents beyond normal use.
5. e. Modifications or alterations to the original product.
6. f. Failure to follow the manufacturer's instructions and guidelines.
4. Warranty Claim Process:
1. a. To initiate a warranty claim, please contact our online support through our website at https://twitterbikeusa.com/ 
2. b. Please note that any shipping costs incurred for warranty claims, including the cost of returning the product to us, are the responsibility of the customer.
3. c. Provide proof of purchase, including the original sales receipt or invoice.
4. d. Our online support team will guide you through the claim process, which may include providing additional information or submitting photos.
5. e. If the claim is approved, we will repair or replace the defective product at our discretion. Return shipping costs for the repaired or replaced item will be covered by TwitterBikes.us.
5. Limitation of Liability: 
1. a. Our liability under this warranty is limited to the repair or replacement of the defective product. 
2. b. We are not liable for any indirect, consequential, or incidental damages arising from the use of our products.
6. Disclaimer: 
1. a. Our warranty is in addition to any rights and remedies provided by consumer protection laws in your jurisdiction. 
2. b. This warranty does not affect your statutory rights as a consumer.

Please read and understand these warranty terms carefully before making a purchase. By purchasing a bicycle from TwitterBikes.us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

If you have any questions or need further clarification regarding our warranty, please contact our online support through our website. We are here to assist you and ensure your satisfaction with our bicycles and services.

Note: It is always recommended to consult with a legal professional to ensure that the warranty terms comply with local laws and regulations in your jurisdiction.