During this time USPS is very slow, and even slower for international purchases.
I have no control over this so please use your tracking number & find updated shipping information via www.USPS.com

2-4 business days ... non-personalized pieces*
3-7 business days ... personalized necklaces & bracelets
2-3 business days ... orders with expedited shipping

*In stock items, approximate business days before your order* ships


PRODUCTION / SHIPPING TRANSIT TIMES - within the US

USPS - Standard Shipping:
• 3-6 business days shipping transit time

USPS - Priority:
• 2-4 business days shipping transit time

USPS - Express:
• 1-2 business days shipping transit time
• Guaranteed delivery

You select the shipping method you want when you check out.

If you need your order rushed, please make sure to select an expedited form of shipping. Also, please note the date you need it by (in the "notes to seller" section) so we can work to make it happen, or contact you if it’s cutting it too close and discuss options.

♥♥ Our Policy on Return & Exchanges:

- We offer returns and exchanges, contact us within 3 days and return to us within 7 days of the delivery of your order.
- Certain products are non-returnable; such as made-to-order/ custom necklaces and also earrings due to hygienic reasons.
- Buyer is generally responsible for the return shipping cost and the original shipping cost of $4.75 will


Please contact us with any questions.

INCORRECT LENGTH / SIZE:
Let's get you something that fits. If you send it back to us, we'll adjust it for you here in the studio. Send us a note first to set it up.
You will be responsible for the postage to mail the exchange back to you.

We ship worldwide.
With Covid transit times are impacted and are taking up to 30days
TRANSIT TIMES:
Typical transit times are 7-14 days, but occasionally packages can be substantially delayed if held up at customs, We don't have any control over your country's customs officials, so please understand the risk of delay. This isn't common, but it happens occasionally.

CUSTOMS / DUTY CHARGES:
We have no control over your country's customs officials. Some countries will charge duty for international packages and others will not, and all at different rates! Most packages go through without any charges, it is somewhat random, but please be advised that we have no control over how your country charges duty. These are NOT extra shipping charges.

1-3 business days ... non-personalized pieces*
3-7 business days ... personalized necklaces & bracelets
2-3 business days ... orders with expedited shipping


*In stock items, approximate business days before your order* ships

–––
PRODUCTION / SHIPPING TRANSIT TIMES - within the US

USPS - Standard Shipping:
• 3-5 business days shipping transit time

USPS - Priority:
• 2-3 business days shipping transit time

USPS - Express:
• 1-2 business days shipping transit time
• Guaranteed delivery

You select the shipping method you want when you check out.

Etsy handles all payment transactions.
We do not see your billing information as it is secured with Etsy. For billing changes please check the Etsy FAQ: https://www.etsy.com/help/article/1939?

We accept Paypal, Credit Cards, and Etsy gift cards.

Sales tax is added to your purchase, if required by your state.

For Paypal E-Check payments: your order will not ship until the check has cleared (approximately 5 business days)

There is NO NICKEL in any of our jewelry. We are committed to selling top quality products and are mindful of our materials and their sources.

During our free shipping promotions, any item returned will be charged the cost of the postage and handling. All returns will be charged the cost of the postage and handling shop paid to mail the jewelry to you. If you have any questions please let us know.

Remember photos can make pieces look larger or smaller in photos, please read the description for exact details of all of the pieces. If you have any questions please send us a quick email.