Questions and Answers for Everbilt 1/3 HP Submersible Aluminum Sump Pump with Tethered Switch

A:  GHas, The float should engage when in the up position. If the float is completely vertical and the pump is not engaging, there is either a problem with the float or the pump. Regards, Everbilt Customer Service

A:  Kosmo, Yes, this pump is designed to be submerged so rain will not hurt the unit. Please note that this unit uses a switch to operate the pump and the switch has to be at a certain height to operate. Regards, Everbilt Customer Service

A:  Please contact Customer Service at 1-844-883-1872 for spare parts. Thanks, Everbilt Customer Service

A:  Bob, Roughly 17 to 18 inches of water depth will activate the switch. Thanks.

A:  The pump is activated when the Float is full vertical. Approximately 18 inches.

A:  You should be able to do this as long as the float can go full vertical when necessary. I would make the adjustments and then test the pump when approaching activation and again when fully submerged (including float) to see how it reacts.

A:  Mike, The float switch needs to be able to float "top" to "bottom" freely. Adjusting the float or overall design could certainly hinder the performance of the switch. Please contact our experts at 844-883-1872 for additional information for your situation. Thanks.

A:  No, not for sewage use. Best for water seeping into a basement or french drain bowl to pump out and away from foundation.

A:  Patrick, This pump is NOT suitable for sewage. However, we do have a couple of sewage pumps that could fit your needs. Please contact us at 844-883-1872 for help selecting the correct pump. Thanks.

A:  Daniel, This pump is designed to work inside a sump basin system and will drain water when the switch is activated (by rising water). However, if you are looking to have this pump remove all standing water within that basin it will not be able to do so. With the center suction design, this pump was designed to help prevent debris from entering the impeller area and with that it will leave some residual water within the basin once the cycle is complete. For further details you can always speak with our experts by calling 844-883-1872. Thanks.

A:  This pump is designed to run within a sump basin and will run continuously until the job is completed. Yes, this pump can run for an extended period of time, however if the pump does over work itself there is thermal protection built in.

A:  This pump is designed to be fully submersible, so yes it would operate in your situation. However, the automatic switch does not allow for that type of range of motion, it would turn on well before 3 feet of water. Please contact us at 844-883-1872. Thanks.

A:  It has a float switch to turn it on/off

A:  When water gets to the level set by the float it will shut off when the water riser it will start.

A:  The pump is equipped with a switch that will float to an activation height as the water rises, but then will turn off once the water level is depleted. Please contact us at 844-883-1872 if you have further questions or concerns. Thanks.