Policy Specialist, Legal Content Policy and Standards
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience driving cross-functional collaboration, decision making, and data analysis.
- Experience in policy analysis, policy development, and operations management.
- Ability to communicate in French and English fluently to conduct necessary business communications in order to review content, manage escalations, and communicate with stakeholders in both languages.
Preferred qualifications:
- 4 years of experience in policy, legal operations, regulatory environment, or content moderation in similar industries (e.g., technology, intellectual property).
- Experience in policy or legal operations.
- Excellent project management and communication skills, especially with cross-functional partners.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
Please note this role will be exposed to graphic, controversial, and/or upsetting content.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the internet in the EMEA region. Lead discussions with cross-functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
- Manage content operations and drive escalations of sensitive government requests by liaising with Product, Public Policy, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
- Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues (data protection, copyright, defamation, etc.).
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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