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Practitioner Success Lead, Policy

GoogleWrocław, Poland; Kraków, Poland
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Wrocław, Poland; Kraków, Poland.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions.
  • 4 years of experience in a client-facing role working with partners across multiple levels.

Preferred qualifications:

  • Leadership experience in managing complex multi-stakeholder engagements.
  • Knowledge of Google Ads, advertising solutions, and the media landscape, both online and offline, along with strategic thinking focused on solving business challenges.
  • Ability to engage with and influence CXO leadership with excellent communication skills.
  • Strategic consulting or business development skills, and ability to identify and prioritize strategic or tactical business opportunities.
  • Excellent analytical and structured problem-solving skills.
  • Track record of successfully managing cross-functional and cross-regional partnerships.

About the job

gTechAds enablement strives to empower gTech deliver exceptional customer experience through (a) product partnership that facilitates a dual feedback loop (b) tooling support (c) L&D and process enhancements (d) testing incubation to improve the quality of AI generated creatives

The Product Practices teams within enablement will deliver quality, scale, and efficiency to how Google commercializes its ad products. It will be the liaison between Product and gTech services where needed, and it will be responsible for ensuring that Product launches and customer-facing migrations are seamlessly executed.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Drive activation of Marketing Objectives and related GPPs.
  • Partner with gTech customer support team mainly Googlers and vendors to enable customer support activities like training, SoP creation, hotspot analysis. 
  • Develop verticalized narratives, and work with cross-functional stakeholders across Google to customize strategy and messaging for key verticals.
  • Create and maintain servicing plans for advertisers considering all key stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics.
  • Develop a gTech Ads services strategy in partnership with leadership and gSO team to assist in achieving regional goals including BFMs. Help in prioritization and designing the right goals and metrics analyzing the existing headroom.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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