Account Manager, Google Workspace, Small Medium Business
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Google welcomes people with disabilities.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience
- 4 years of experience in sales/relationship management in the IT industry
- Experience in cloud sales
- Ability to communicate in Japanese, Korean, and Business English fluently to communicate with internal and external stakeholders
Preferred qualifications:
- Experience selling with and through resellers
- Experience selling SaaS solutions to Small and Medium Business (SMB) and Mid-Market customers
- Experience managing in both the Japan and South Korean market
- Experience translating analysis and insights into actionable business plans
- Experience executing email campaigns through marketing automation and CRM tools
- Ability to manage multiple tasks with shifting priorities and varying deadlines
About the job
As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Identify opportunities to offer additional Google Workspace products to existing Workspace customers.
- Leverage customer feedback to drive improvements to the content that we share.
- Work with reseller partners to generate business opportunities through the partner channel.
- Cultivate Google Workspace usage, adoption, and customer satisfaction over the phone with customers.
- Liaise with Marketing and Product teams to improve the overall experience.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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