Technical Vendor Program Manager, gTech Ads Sellside
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a customer or client-facing role supporting ads.
Preferred qualifications:
- Experience in process management systems such as Kaizen, Six Sigma, or Lean.
- Experience in project management and execution, multi-tasking and delegating, with a high-level of comfort with numbers and data analytics.
- Experience in Ad technology, especially Publisher-facing technologies and Ad Manager.
- Experience with SQL to develop and manage databases.
- Ability to troubleshoot and resolve Publisher issues.
- Demonstrated communication skills and the ability to present analysis and complex concepts to multiple audiences.
About the job
As a Technical Vendor Program Manager, you will play a critical role in the organization, overseeing multiple parts of our vendor management ecosystem. Whether it be through transformation efforts, process re-engineering, or investments in tools and automation, you will drive continuous improvement efforts through collaboration with outsourced suppliers and the broader vendor operations and Sales Tech organizations, all while helping maintain our team’s near flawless execution.
Responsibilities
- Manage vendor programs and projects and be responsible for day-to-day program success, by collecting vendor data and monitoring vendor performance using standard templates and cadence.
- Identify process improvement opportunities within current workflows, channel feedback to internal/external stakeholders, and support vendors in ongoing activities including best practices, training, quality reviewing, and monthly planning of resource staffing, training, certification, and tools access.
- Manage and roll out strategy for new projects, in partnership with business owners, owning the relationships with the vendor service providers for these projects.
- Identify process improvement areas and solutions, share and encourage best practices across geographies, and work with the global scaled services team to transform this space from reactive to predictive.
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