Market Responsibility Specialist, Trust and Safety, YouTube
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust & Safety, policy, cyber security, or related fields.
Preferred qualifications:
- Experience working with Product Management and Engineers to drive progress on key programs.
- Experience with SQL and spreadsheet software.
- Excellent organizational, people management, and project management skills with excellent attention to detail.
- Effective problem-solving skills and the ability to use data to drive strategy and business action.
- Ability to build effective relationships with cross-functional partners across geographies.
- Ability to communicate in one or more additional local languages spoken in India to be able to identify abuse trends.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
You'll help implement and enforce our policies across pieces of content videos, as well as define and implement operational plans globally, liaising and working with stakeholders in areas like Product Management, Engineering, Vendor Operations, Analytics, Public Policy, PR, Partnerships and Legal. This role may review graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Monitor intel sources, work with cross-functional teams, and leverage deep native market expertise to identify key abuse trends in the India market, monitor emerging sensitive events, and highlight risks to the YouTube ecosystem and Trust and Safety.
- Identify and propose policy improvements based on market nuances, and support language detection, automation, language quality improvements, and local product launches.
- Support identification and vetting of external partners.
- Triage threats, prepare risk assessments, and action plans based on market knowledge, including regional events and escalations, and act as the main point of contact.
- Drive and support the launch of news related product features in the region.
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