Policy Enforcement Manager, YouTube
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cyber-security, or related fields.
- Experience in content policy, anti-abuse, reviewing online content, or similar.
Preferred qualifications:
- Ability to build relationships with cross-functional partners across geographies.
- Ability to work cross-functionally, strategically, and keep users safe.
- Ability to communicate in Arabic or Spanish to review content and policy in these languages.
- Excellent analytical skills, with experience in SQL or using data to drive strategy and business action.
- Excellent problem-solving skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you are responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent harmful content from appearing on the site. You will use tools and technology to evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Enforce YouTube’s content policies and ensure quality policy enforcement.
- Oversee YouTube’s various enforcement workflows including tooling improvements and scaled workflow optimization.
- Work with cross-functional stakeholders on issues and clearly communicate initiatives to the broader organization, including local teams.
- Execute strategies across YouTube in partnership with Legal, Product, Engineering, Intel, Google Trust and Safety and YouTube Trust and Safety Content Policy.
- Manage escalations while ensuring enforcement and clear communication with cross-functional stakeholders, and review graphic, controversial, or upsetting content as needed.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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