Operational Support Team, Global Security Operations Center
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Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in law enforcement, intelligence, or a military role, or equivalent private sector.
Preferred qualifications:
- Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
- Understanding of global geopolitical trends and emerging threats and risks.
- Ability to handle highly confidential and sensitive information.
- Excellent critical thinking and decision making skills.
- Excellent judgment, discretion, and diplomacy skills.
- Excellent problem solving, communication, and collaboration skills.
About the job
Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).
Responsibilities
- Be responsible for incident management, response and support. Manage sensitive, escalated, higher priority tasks. Provide escalation support for GSOC vendor operators. Provide escalation support to the network of Global Security Service Centers.
- Manage email monitoring, response and assignment. Manage ticket monitoring and assignment. Collect, evaluate, escalate and disseminate intelligence to support action plans based on credibility and likelihood.
- Provide intelligence support to the Global Security Operations Center (GSOC) in incident response, crisis management and global travel management. Create GSOC incident report writing in line with existing GSOC processes (higher risk incidents).
- Provide pan regional coverage when needed. Provide supervisor backup coverage (when no supervisor is on shift/available) when needed.
- Provide phone line coverage.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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