Policy Enforcement Manager, Partner Program, YouTube
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust and Safety, policy, cyber-security, or a related field.
Preferred qualifications:
- Experience in driving large, cross-functional projects.
- Experience in SQL.
- Ability to create new processes and iterate on existing workflows.
- Ability to navigate ambiguity.
- Excellent technical and investigative skills to frame solutions using data.
- Excellent communication skills to drive consensus across stakeholders.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager dedicated to the YouTube Partner Program on YouTube's Trust and Safety team, you will help to implement and enforce YouTube Partner Program (YPP) policies across channels. You will work cross-functionally across Scaled Abuse, Ads Policy, Product, and Policy Development to develop and operationalize policies that minimize brand risk to the platform and are scalable and clearly communicated to creators. You will require thinking through the challenges of a broad array of policy areas (e.g., Hate, Misinformation, Adult) while developing processes and guidelines that are consistent and resilient. You will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Demonstrate an understanding of how our YouTube Partner Program (YPP) policies impact YouTube users, platform changes and new product launches, daily content review in line with YouTube's YPP policies, including exposure to graphic, controversial and sometimes offensive content.
- Manage policy enforcement escalations and develop new enforcement guidelines for YPP, delivering training to reviewers and providing expert enforcement advice on grey policy areas. Support YPP workflows including tooling improvements and scaled workflow optimization.
- Keep the creator in mind and ensure workflows reflect policy guidelines.
- Work closely with global vendors to enforce sensitive policies and ensure high quality.
- Work non-standard, on-call rotation weekend and holiday hours.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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