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Workflow Manager, Google Play, Android, Trust and Safety

GoogleSingapore

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.

Preferred qualifications:

  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or scripting/programming language (e.g., Python).
  • Experience in content policy, anti-abuse, and reviewing online content.
  • Ability to work well in a cross-functional team environment with a focus on knowledge sharing and collaboration.
  • Excellent communication and presentation skills, with the ability to influence cross-functionally at various levels.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

We prioritize the user experience, promote developer success through consistency and trust, and make the mobile experience the safest it can be across Android, Play and Chrome Web stores.

In this role, you will work with sensitive content or situations and may be exposed to graphic, controversial, and/or upsetting topics or content.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

  • Utilize policy knowledge and product expertise to implement and execute enforcement strategies.
  • Demonstrate core process knowledge to improve workflows and operational work streams.
  • Lead well-defined projects to resolve complicated abuse and harm fighting and mitigation problems, and build trusted user experiences, with iterative improvements to systems and processes.
  • Develop and pursue solutions to challenges. Consistently evolve operations to help us achieve critical business goals.
  • Review or be exposed to sensitive or graphic content as part of the core role.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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