Senior Account Strategist, Mid-Market Sales, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in sales, marketing or business analytics at an agency, technology, or media company.
- 3 years of experience in managing enterprise clients, agencies, or customers.
- Ability to communicate in English and Cantonese fluently to interact in Cantonese with local stakeholders.
Preferred qualifications:
- Experience directly driving sales and business growth, and building relationships with senior/C-level stakeholders.
- Experience in digital marketing or e-commerce.
- Experience in cross-collaborative stakeholder management, with proven ability to work well with a team.
- Ability to thrive in an ambiguous environment with excellent problem-solving, creative thinking, and analytical skills.
- Demonstrated sales and business acumen in previous roles.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Mid-Market Sales team is a critical growth engine for clients in GCS designed to grow medium and large sized fast growing businesses in Hong Kong. Through long-term relationship development, we’re dedicated to understanding the business goals by providing advertising solutions to drive business success. Mid-Market Sales (MMS) Account Strategists are sellers who advocate for Google. Account Strategists improve campaign performance, drive thoughtful Google product adoption, and build short- and medium-term strategies to meet business and marketing objectives.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Develop customer’s business via directly driving scaled product adoption and growth.
- Work towards strategic goals while prioritizing and delivering outstanding customer experience to Google's agencies and advertisers.
- Implement creative ways to improve our agency and customer relationships, and share performance enhancing suggestions.
- Carry business and productivity targets, and drive in quarter business and product adoptions.
- Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with Senior Account Strategist.
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