Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Gmail

Incident began at 2024-08-19 18:10 and ended at 2024-08-19 18:30 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Aug 19, 2024 11:05 PM UTC

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Workspace Support using help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 19 August, 2024 11:10

Incident End: 19 August, 2024 11:30

Duration: 20 minutes

Affected Services and Features:

Gmail

Regions/Zones: Global

Description:

On 19 August, 2024 11:10 US/Pacific, Gmail experienced increased server unavailability errors for a duration of 20 minutes. From preliminary analysis, the root cause of the issue was resource contention issues on the Gmail backend.

Google will complete a full Incident Report in the following days that will provide a full root cause.

Customer Impact:

Customers may have been unable to access Gmail via IMAP, web or mobile clients.
Aug 19, 2024 7:17 PM UTC

The issue with Gmail has been resolved for all affected users as of Monday, 2024-08-19 12:03 US/Pacific.

We will publish an analysis of this incident once we have completed our internal investigation.

We thank you for your patience while we worked on resolving the issue.
Aug 19, 2024 7:04 PM UTC We're investigating reports of an issue with Gmail. We will provide more information shortly.