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‎06-09-2017 07:14 AM

HP Recommended
Product: DeskJet Ink Advantage 3635
Operating System: Microsoft Windows 10 (64-bit)

i already try admin and without a password, admin for both, admin and password, all wrong...

24 people had the same question
5 REPLIES 5

‎06-09-2017 07:24 AM

HP Recommended

Hi,

The default username is admin (lowercase) and that cannot be changed.

 

There is no password by default, so you should try a combination of admin as a username with any passwrod you may selected by your own (or any other user) for the printer..

 

Shlomi

 



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‎06-09-2017 09:11 AM - edited ‎06-09-2017 09:35 AM

HP Recommended

i use username as admin, password is blank still not letting me in...
can i hard reset it?how?

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‎06-09-2017 11:04 AM

HP Recommended

Hi,

Don't try using a blank password, try using a password you may have selected from the printer webpage (e.g. if you have some specific password you would select), a blank password cannot be set..

 

If that doesn't work try resetting the netowrk settings and check if that may remove the password:

  1. Press and hold the WiFi and Cancel buttons on your printer till the blue wireless light starts blinking.
  2. Restart the printer.
  3. Open the Control Panel > Devices and Printers, right click the printer icon and select Remove Device.
  4. Open the HP Deskjet 3630 software and follow the steps by selecting a wireless connection.
  5. Follow the steps on screen to reconfigure the printer on your network and check again.

Please let me know how it goes,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
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‎11-28-2017 02:09 PM

HP Recommended

Do you think a reflash could reset the printer password? I already tried everything. reflash would reinstall the firmware but to do it I will need help.

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‎02-27-2018 07:46 PM

HP Recommended

:generic:

PERFECT!!!

Thank you SO much!

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