If you haven’t received your plan ID card or you need a replacement, visit the website or call your medical plan administrator. You can also get a digital plan ID card on their mobile app or website. Not sure who your administrator is? Visit the Compare Plans page to find out.
You can also see your plan information without contacting your administrator by using the Included Health app, except in some locations in Arkansas, Florida, Chicago Metro, Oklahoma, and Texas. Get started at IncludedHealth.com/Walmart.
Log in to Aetna’s member website and select “Get an ID Card” to print a replacement. To show an electronic ID card on your smartphone or tablet, log in to Aetna’s member website on mobile and select “ID Card Information”.
● In most areas, you’ll get three cards if you’re enrolled in associate + family coverage, or in some locations, one for each individual.
● You’ll get two cards if you’re enrolled in associate + spouse/partner or associate + child(ren) coverage.
● Your cards will also list the names of your dependents.
● Call 855-548-2387 for replacements.
Log in to the member portal, select “Menu” in the upper left corner, and choose “ID Cards” under “Tools and Forms” to get an ID card that you can print or use electronically. You can also see a digital copy of your card using BlueAdvantage’s mobile app.
● Each member of your family who is covered under the plan will receive an ID card in their name.
● Call 866-823-3790 for replacements.
To request or print your ID card, log in to your account at umr.com and select “ID Card.”
● You'll receive an ID card for each covered family member.
● Call 855-870-9177 for replacements.
Log in to your member account at IncludedHealth.com/Walmart and select “Insurance Info.”
To request your ID card please contact your plan:
- Geisinger: Geisingerhealthplans.com; 844-863-6850
- HealthNet: healthnet.com; 800-722-5342
- HMSA: HMSA.com; 808-948-6111
- Kaiser of California: kp.org; 800-464-4000 (English), 800-788-0616 (Spanish)
- Kaiser of Colorado: kp.org; 303-338-3800 (Denver area), 800-632-9700 (other areas)
- Kaiser of Georgia: kp.org; 404-261-2590 (Atlanta area) 888-865-5813 (other areas)
- Kaiser of Hawaii: kp.org; 800-966-5955
- Kaiser of the Mid-Atlantic: kp.org; 855-249-5018
- Kaiser Foundation Health Plan of Washington: kp.org/wa; 888-901-4636
Need help?
Chat with a People Services Representative a One.Walmart.com/BenefitsChat or by calling 800-421-1362.
