SEB cares

Unfriendly apps when to check outstanding payment & excess payment not in one page. After made payment then pop up another excess/outstanding payment. Can ur team made one page for outstanding/excess payment so all customer can pay all total in one payment rather then log in/out into online bank apps. The old version are more user friendly in term of payment/outstanding/new bill. Easy to search and make payment. In my hard copy bill only 1 month outstanding. This apps Very poor upgrade.

I failed to register the first time around. When I tapped on the REGISTER button after providing all the required information, the message said the password was empty. It was not. I had keyed it in. Incidentally, There was no indication to confirm my password. So, I uninstalled the app and downloaded it again to install. The second time around, there was a line that said for me to confirm my password. That I did, and I got registered. Next, I logged out, and then logged in again. The line that said "You last log in was at/on" was devoid of any data. That is not important to me. I proceeded to make a report. I tapped on the icon for billing and meter, and then tapped on 'make report'. Nothing happened. I logged out and tried again, and the same thing occurred - nothing happened after I tapped on 'make report'. Considering this app was not introduced only yesterday, so to speak, it is, I am sorry to say, unworthy of even 1 star.

The app was good, we can track our bills but after a month usage, it load alot. Now had to reinstall bcos no movement at all once I entered. It just crashed like that and I cant view my bills. 🥲 Same happen again