MyAflac

2.9
4.77K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Access your Aflac account 24/7 with MyAflac®.
Register for MyAflac to access information about your coverage, at your convenience.
- Submit claims and check claims status
- View secure messages including your explanation of benefits
- View and manage your coverage
- Make changes to your policies
- Make payments and enroll in direct deposit for fast claim payments
- View your agent’s contact information
- Enroll in Aflac Always to keep your coverage at the same rate – even if circumstances change
Download the MyAflac app today.
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
4.67K reviews
Chris Flores
August 14, 2020
One star is a bit too high to rate this so called "App", it doesn't work whatsoever. I've tried to uninstall and reinstall, I've tried closing the app reopening it, and nothing. When you have an injury and you're trying to file a claim or view your messages or anything at all, the app just tries to load any category without success. It used to work in the past. Now it is completely useless. HORRIBLE.
46 people found this review helpful
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A Google user
January 10, 2020
[ + ] I like the idea of the app for the ease of submitting claims from my phone. For me, the website is much less complicated & frustrating. [ - ] I have never once been able to open or view any message through this app. I have installed, reinstalled & updated everything, no change or improvement. I have to upload the same documents multiple times for each claim because the app freezes on the upload during the initial claim entry. Sometimes the documents still doesn't upload or send.
17 people found this review helpful
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Lidenne Cromartie
September 28, 2020
This app is horrible! When trying to activate the app it stated that they updated it. I couldn't login with out updating, nonetheless it won't allow me to update the app. I had to delete it off of my phone, just to see if I could reinstall it. Once trying to reinstall it, that was epic fail, the system wouldn't allow me to do so... this app is garbage!
13 people found this review helpful
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Aflac US
October 7, 2020
We sincerely apologize for the troubles you've experienced. We'd be happy to take a look into this for you, please contact us at +18009923522. Thank you.

What's new

This release includes improved stability, security, and design.