Chris Flores
One star is a bit too high to rate this so called "App", it doesn't work whatsoever. I've tried to uninstall and reinstall, I've tried closing the app reopening it, and nothing. When you have an injury and you're trying to file a claim or view your messages or anything at all, the app just tries to load any category without success. It used to work in the past. Now it is completely useless. HORRIBLE.
46 people found this review helpful
A Google user
[ + ] I like the idea of the app for the ease of submitting claims from my phone. For me, the website is much less complicated & frustrating. [ - ] I have never once been able to open or view any message through this app. I have installed, reinstalled & updated everything, no change or improvement. I have to upload the same documents multiple times for each claim because the app freezes on the upload during the initial claim entry. Sometimes the documents still doesn't upload or send.
17 people found this review helpful
Lidenne Cromartie
This app is horrible! When trying to activate the app it stated that they updated it. I couldn't login with out updating, nonetheless it won't allow me to update the app. I had to delete it off of my phone, just to see if I could reinstall it. Once trying to reinstall it, that was epic fail, the system wouldn't allow me to do so... this app is garbage!
13 people found this review helpful
We sincerely apologize for the troubles you've experienced. We'd be happy to take a look into this for you, please contact us at +18009923522. Thank you.