Download and Install MSP Anywhere

You can install MSP Anywhere on as many computers as you need, but only a predetermined number of licensed technicians can log in concurrently. Make sure you have the correct system requirements before getting started.

1. Navigate to the Admin Area and select Downloads.
2. Select the Console, Agent, Applet or MSPA Proxy version you require.
3. For the Mac versions, download the .zip file and open it from your applications folder.
   
4. For the Windows versions, select Install to this computer and click the installation begins automatically.
   
5. For the Windows versions, follow the steps for each download type:
   1. The Console downloads automatically, and you can select to install it silently with default options, or you can customize the install options and select which specific components to install.
   2. The Agent installation asks for your Device name, allows for additional security options and adds the device to Device List in the Admin Area. This installation type makes the device available for unattended support sessions.
   3. The Applet installation is automatic and allows for a one-time remote session.
   4. The MSP Anywhere Proxy allows for support sessions on devices without internet access. Follow the steps in the Proxy Setup Wizard to complete the installation.

What do you want to do?

• Provide assistance to your customers.
• Configure your profile.
• Start a support session.
• Log in to the Administrative Area.