Chrystal Ng

Chrystal Ng

Media insights professional and art collector

Singapore, Singapore
582 followers 500+ connections

About

Experienced Market Research professional with a demonstrated history of working in the broadcast media industry. Skilled in Microsoft Suite, comScore, Nielsen and GWI. Also comfortable with big data sets through Q, Excel and SPSS.

When I'm not working, I'm probably seeking out the next piece of art for my collection or looking out for the next big TV Show or Film! :)

Activity

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Experience

  • Teads Graphic

    Insights Director

    Teads

    - Present 9 months

    Singapore

  • Kadence International Graphic

    Insights Manager

    Kadence International

    - 1 year 9 months

    Singapore

    As an Insights Manager, I play the dual function of a line manager and project team lead for various projects across different industries within the B2C sphere including – FMCG, Tech and Government related studies in both Singapore and the region. In my day to day, I oversee and guide junior staff on questionnaire design and project management, while managing the expectations of internal and external stakeholders.
    Apart from people management, I am well-versed in Q and SPSS, and am able to…

    As an Insights Manager, I play the dual function of a line manager and project team lead for various projects across different industries within the B2C sphere including – FMCG, Tech and Government related studies in both Singapore and the region. In my day to day, I oversee and guide junior staff on questionnaire design and project management, while managing the expectations of internal and external stakeholders.
    Apart from people management, I am well-versed in Q and SPSS, and am able to oversee and train junior staff, and carry out both data cleaning and analysis for projects in my portfolio to ensure accuracy in data and presentations.

    Kadence International is a global market research agency with a radically personal approach. While we span the globe, we’re all about one-to-one connections.
    From real-time data collection to sharing powerful insights, great research starts with a deep
    understanding of people and ends with a discovery of game-changing opportunities.
    At Kadence, we’re about people, progress, and passion. We research the now, with a keen eye to the future.

  • Ministry of Communications and Information Graphic

    Manager (Research and Data Division)

    Ministry of Communications and Information

    - 9 months

    Singapore

    I worked on social-related issues in Singapore and serve social sector-related agencies in the Whole of Government (WOG) framework from a policy lens. In my day to day, I handle questionnaire design, stakeholder and study management. I am also well-versed in SPSS and carry out both data cleaning and analysis for projects in my portfolio to ensure accuracy in data and presentations.

    I am also the go-to officer for WOG research capabilities in the social sector. Serving both internal and…

    I worked on social-related issues in Singapore and serve social sector-related agencies in the Whole of Government (WOG) framework from a policy lens. In my day to day, I handle questionnaire design, stakeholder and study management. I am also well-versed in SPSS and carry out both data cleaning and analysis for projects in my portfolio to ensure accuracy in data and presentations.

    I am also the go-to officer for WOG research capabilities in the social sector. Serving both internal and external stakeholders/ agencies, I manage and ensure that research standards are kept consistent across all agencies under my care.

  • BBC Global News Graphic

    Senior Research Executive, APAC

    BBC Global News

    - 1 year 8 months

    Singapore

    As the SRE at BBC Global News, I handle the day-to-day research and insights requests from the Sales, Marketing and Editorial teams.

    I am the data storyteller for regional APAC sales teams in their briefs and pitches. I also support the Marketing and Editorial teams through the provision of insights and analysis of both TV audience trends and digital traffic. Currently I serve teams in 5 key offices including Singapore, Hong Kong, China, Australia and Japan.

    Well-versed in both…

    As the SRE at BBC Global News, I handle the day-to-day research and insights requests from the Sales, Marketing and Editorial teams.

    I am the data storyteller for regional APAC sales teams in their briefs and pitches. I also support the Marketing and Editorial teams through the provision of insights and analysis of both TV audience trends and digital traffic. Currently I serve teams in 5 key offices including Singapore, Hong Kong, China, Australia and Japan.

    Well-versed in both traditional research databases (eg: Nielsen, Ipsos, GWI), in-house research tools and digital analytics, I actively involve myself in pitch meetings and marcomms briefs, crafting stories through the use of global syndicated databases and digital analytics for clients in key sectors including Travel, Luxury, Tech and Finance.

    Experienced in both the administrative and reporting process of research projects, I am able to see a project through from top to tail, and am well-versed in Q for the reporting process. I have managed several bespoke research projects from top to tail for our regional clients including the Japan Cabinet Office (JCO), Ministry of Environment (Japan) and ExxonMobil. I also worked on an audio study for a Tech client.

  • Nielsen Graphic

    Senior Executive, Media

    Nielsen

    - 1 year 2 months

    Singapore

    I am the product champion of the Singapore CMV portfolio, focusing on Media Index. Apart from client and project management, I see the importance of quantitative data analysis to tell stories and always work towards bringing forth the best solutions for my clients' media.

    I have also had the opportunity to work with external vendors on customised projects for and with clients.

  • Nanyang Technological University Graphic

    Adjunct Lecturer

    Nanyang Technological University

    - 4 months

    Singapore

    I co-teach CS2006: Visual Literacy and Communication with Asst. Prof. Liew Kai Khiun. A core module for the freshmen of WKWSCI, I focus on the film and media segments of the course, exposing students to different aspects of the media industry.

  • LASALLE College of the Arts

    LASALLE College of the Arts

    5 months

    • LASALLE College of the Arts Graphic

      Part-Time Tutor (Puttnam School of Film and Animation)

      LASALLE College of the Arts

      - 9 months

      Singapore

      As a Part-Time Tutor (on contract basis) at the LASALLE School of the Arts (Animation Department), I teach World Cinema, Asian Cinema and Animation History as part of the Contextual Studies (CS) course at the BA1 and BA2 levels.

      Even as a part-time tutor, I have been participating actively in the LASALLE community and the institution's outreach efforts.

    • LASALLE College of the Arts Graphic

      Liaison Officer (On Contract Basis)

      LASALLE College of the Arts

      - 4 months

      Singapore

      Apart from being an educator, I also work with the LASALLE School of the Arts as a Liaisons Officer on project basis. In my most current project, I was the key point of contact between the National Book Council and LASALLE for the All In! Writers Festival held in March 2018.

  • Singapore International Film Festival Graphic

    Youth Jury Facilitator

    Singapore International Film Festival

    - 3 years 3 months

    Singapore

    I worked with the Singapore International Film Festival (SGIFF) on a project basis aiding the day to day activities of the inaugural Youth Jury.Duties include settling the weekly logistics and room bookings, liaising with speakers including film industry professionals and academics for the sessions and the copyediting of the student jurors work for publication purposes for the Youth Meets Film section of the SGIFF blog. I played a key role in creating the social media profile for the Youth…

    I worked with the Singapore International Film Festival (SGIFF) on a project basis aiding the day to day activities of the inaugural Youth Jury.Duties include settling the weekly logistics and room bookings, liaising with speakers including film industry professionals and academics for the sessions and the copyediting of the student jurors work for publication purposes for the Youth Meets Film section of the SGIFF blog. I played a key role in creating the social media profile for the Youth Jurors.

  • Nanyang Technological University Graphic

    Conference Assistant (On Project Basis)

    Nanyang Technological University

    - 1 year 6 months

    Singapore

    Worked closely with the Corporate Communications and Events team at WKWSCI on project basis in the organization process of both the Chinese Film Market and Asian Cinema Conference & Asian Cinema Colloquium Sessions. I liaised directly with academic and non-academic speakers and handled the compilation and copyediting of essays and abstracts for programme booklets.

  • Marketing and Editorial / Project Manager (On Project Basis)

    The Filmic Eye

    - 1 year

    I am currently on project basis with The Filmic Eye, a film education start-up. In the past year, I was involved in the distribution of the Taiwanese documentary Beyond Beauty: Taiwan from Above in August 2014. The documentary was well-received and ran for 4 weeks at Cathay Cinemas in Singapore.

    I was the sub-editor and project manager for UTTER 2015. I managed expectations of clients as well as external vendors, handled the writing of articles for the programme booklet as well as the…

    I am currently on project basis with The Filmic Eye, a film education start-up. In the past year, I was involved in the distribution of the Taiwanese documentary Beyond Beauty: Taiwan from Above in August 2014. The documentary was well-received and ran for 4 weeks at Cathay Cinemas in Singapore.

    I was the sub-editor and project manager for UTTER 2015. I managed expectations of clients as well as external vendors, handled the writing of articles for the programme booklet as well as the marketing efforts to build up buzz for the event in August 2015. The 3 day screening (28-30 August) was a success with a full house on all 3 days.

  • Festival Director

    Perspectives Film Festival

    - 7 months

    Nanyang Technological University, Singapore

    I worked closely with a committee of 20 team members to organize an annual three-day Film Festival held at the National Museum of Singapore. During this process, I was deeply involved in Design, Editorial, Publicity and Programming teams to come up with the editorial concept, website and collateral design as well as theme of the Festival. The Festival saw a record-breaking amount of media coverage as well as attendance. This is also the first time the Festival expanded the feature film…

    I worked closely with a committee of 20 team members to organize an annual three-day Film Festival held at the National Museum of Singapore. During this process, I was deeply involved in Design, Editorial, Publicity and Programming teams to come up with the editorial concept, website and collateral design as well as theme of the Festival. The Festival saw a record-breaking amount of media coverage as well as attendance. This is also the first time the Festival expanded the feature film programme to include ancillary activities such as post-screening dialogue sessions, a showcase of homegrown independent film collective, Akanga Film Asia, and a masterclass by filmmaker Fran Borgia.

    During the Festival, I also worked with a team along with Transient Workers Count Too (TWC2) to bring a charity outreach film screening of Mostofa Sarwar Farooki's TELEVISION (2013). The film also had its Singapore Premiere at our Festival.

    Films curated:
    TELEVISION (Farooki, 2012) - Singapore Premiere, HD Cam
    MEAN STREETS (Scorsese, 1973) - 35mm
    THE BOYS FROM FENGKUEI (Hou, 1983) - 35mm
    BLACK SILK (Pestonji, 1961) - 35mm
    SHALLOW GRAVE (Boyle, 1994) - 35mm

    Venue: Gallery Theatre, National Museum of Singapore
    Dates: 3 - 6 October 2013

  • Citi Graphic

    Corporate Affairs Intern

    Citi

    - 7 months

    Singapore

    Assisted the team in daily media monitoring activities. Handled the management of CSR events as well as financial conferences. Aided in the creation of strategic communication plans for internal communications. Aided in the planning of the annual Family Day for 5000 staff and their families
    Spearheaded the ‘Banking for the Disabled’ Initiative. Aided the creation of the ‘Agent Penny’ Video Game, a Financial Literacy initiative by Citi

  • The Coca-Cola Company Graphic

    Public Affairs Intern

    The Coca-Cola Company

    - 2 months

    Singapore

    Assisted the PAC team in school-wide campaigns to promote an active lifestyle. Identified key potential online stakeholders for future campaigns, such as influential bloggers. Hosted school-programmes under the ‘Step with it Singapore’ health initiative. Handled Aquarius Media Drops for new product launch, identified and delivered relevant talking points for the product.

Education

  • Nanyang Technological University Singapore Graphic

    Nanyang Technological University

    Master's Degree Film/Cinema Studies, Festival Studies

    -

    As part of a two-year Masters by Research Programme at WKWSCI (NTU), I completed my Masters dissertation on the history of the Singapore International Film Festival (SGIFF). Through my work with the Festival, I documented the history of SGIFF vis-a-vis the evolution of Singapore's cultural policy in my dissertation: Sensorium R(A): The Singapore International Film Festival (1987-2000). During my course of research, I aided in the digitization of photographic archives, programme booklets and…

    As part of a two-year Masters by Research Programme at WKWSCI (NTU), I completed my Masters dissertation on the history of the Singapore International Film Festival (SGIFF). Through my work with the Festival, I documented the history of SGIFF vis-a-vis the evolution of Singapore's cultural policy in my dissertation: Sensorium R(A): The Singapore International Film Festival (1987-2000). During my course of research, I aided in the digitization of photographic archives, programme booklets and newspaper articles from the SGIFF's past.

  • Texas Christian University Graphic

    Texas Christian University

    Study Abroad Programme (Bachelors) Communication and Media Studies

    -

  • Nanyang Technological University Singapore Graphic

    Nanyang Technological University

    Bachelor of Communications Communication Research and Public Relations Second Upper Hons.

    -

    Activities and Societies: My final year project was an exploratory paper on CSR and Corporate Image. I learnt how to use research tools such as SPSS and iNvivo for both quantitative and qualitative work. Apart from my work in Communication Research, I also found my love for events and conference management, specifically arts management when I joined the Perspectives Film Festival as a Festival Director.

Publications

  • Utilzation of CSR to Build Organizations’ Corporate Image in Asia: Need for an Integrative Approach

    Presented at the International Communication Association Conference 2015, San Juan, Puerto Rico

    Scholars have long identified CSR as a strong predictor of a favorable corporate image (Gray, 1986). Websites have become an essential communication platform (Dawkins, 2004). This study aims to investigate how CSR can be used as a driver in enhancing organizational corporate image. A pilot test comprising content analyses of 150 corporate websites of local and MNCs headquartered in Singapore was conducted, followed by in-depth interviews with 24 public relations practitioners to examine the…

    Scholars have long identified CSR as a strong predictor of a favorable corporate image (Gray, 1986). Websites have become an essential communication platform (Dawkins, 2004). This study aims to investigate how CSR can be used as a driver in enhancing organizational corporate image. A pilot test comprising content analyses of 150 corporate websites of local and MNCs headquartered in Singapore was conducted, followed by in-depth interviews with 24 public relations practitioners to examine the motivations behind their CSR engagement. Findings show that organizations utilized CSR as a means to enhance corporate image via four ways: engaging in two-way conversations with stakeholders, adopting an inside-out communication approach with employees, recognizing the relevance of other CSR communication channels, and communicating CSR with authenticity. However, some organizations hesitate to use CSR communication to enhance their corporate image because they wanted to avoid being seen as using CSR as a promotional tool.

    Other authors
    • Dr. Augustine Pang
    • Dr. May O. Lwin
    • Ong Ying Kai
    • Kristle Yeow
    • Shannon Rose Chau

Courses

  • Reflections in Film Language

    AP9024

Languages

  • English

    Native or bilingual proficiency

  • Chinese

    Full professional proficiency

  • Japanese

    Elementary proficiency

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