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Effective immediately, WPS has suspended provider portal registration for Ascension Healthcare due to a recent cybersecurity issue. This decision was made out of an abundance of caution.
There has not been confirmation of compromise or any indication that WPS data may have been impacted by this cyberattack.
WPS continues to diligently monitor the situation and has teams tracking, mitigating and preparing to respond as services are restored.
We will update the portal when registration access is returned.
For more information about this incident, please contact Ascension Healthcare, https://about.ascension.org/news/2024/05/network-interruption-update
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Benefits_Of_Registering
- Check claim status and submit claims online
- Verify patient eligibility
- Download claim reports
- Send and receive secure messages
Standard or Admin account types available, create one account and add more locations later. Click the icon for more information.
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Please be advised this account type is limited to certain government agencies, click the icon for more information.
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If you are employed with a doctor or medical facility, you can
- Have access to payment details
- View claims
- View Explanation of Benefits
- View patient elegibility
- Manage your locations
Administrator Access - INSTANT ACCESS
To have instant access as an administrator, you will need to self-authorize your access by providing 2 processed claim examples and beneficiary identifiers. The claims must be from within the last 30 days.
Note: Administrators have additional responsibilities.
Administrator Access - DELAYED ACCESS
If you are unable to provide the 2 claim examples to self-authorize Admin access, there is a box to click on. If you select this option, WPS-MVH webstaff will need to call the number on your registration to verify you before approving access.
Please Note: This delayed access for approval may take 2-14 days.
Standard Access - TIME FOR ACCESS DEPENDS
For Standard access users, those access requests are submitted to the Admin(s) for the facility Tax ID and zip code location, you registered under.
The Admins must approve those pending access requests. These are not done by WPS-MVH. The access approval depends upon your Admin responding to those requests.
* Please Note: If there are no active Administrators or you are the first person registering for access to that location, the portal will automatically make your account be Admin Level.
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If you are employed with a doctor or medical facility, you can:
- Have access to payment details
- View claims
- View Explination of Benefits
- View patient eligibility
- Manage your locations
Please be advised that government access is limited to the following individuals:
- Defense Health Agency (DHA) Employees
- Health Benefit Advisor (HBA)
- Beneficiary Counseling Assistance Coordinator (BCAC)
- Debt Collection Assistance Officer (DCAO)
- TRICARE Point of Contact (POC)
Click "View More" above to look at other videos.
- Forms Access all forms including authorization requests, provider certification forms and EDI.
- Claim Filing Addresses Need to know where to file your claim? See all TRICARE related claims addresses.
- General Contact Numbers Phone numbers and web addresses for several TRICARE related organizations.
- Reimbursement Need to know how TRICARE For Life pays for the services you provide?
- Skilled Nursing Facility Learn more about TRICARE For Life requirements, coverage and authorization requirements.
- The electronic data interchange forms allow WPS to exchange information with third party providers.
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TRICARE® is a registered trademark of the Department of Defense, Defense Health Agency. All rights reserved.