Find an Agent
Acadia Insurance Company offers a variety of installment plans and payment methods. Your independent agent will be happy to help you establish a payment schedule that works best for your business. Your agent’s phone number is listed on your invoice.
Contact A Billing Representative
Chat With Us!
Meet our chatbot, Abbey. Abbey can provide you with quick answers on your account status, recent payments, and next payment due date. Click “Chat with us!” below to get started.
Acadia is pleased to offer a variety of installment plans and payment methods
Electronic Funds Transfer (EFT) / Recurring Payment
Download our simple authorization form
Once completed, send to your agent or to our billing department at [email protected]
Pay By Phone
Call our Billing Department at 1-800-870-1170 x 2078571, for ACH Payments only.
Customers can also call our automated attendant phone line to make secure payments by ACH or credit card over the phone, available 24/7 at: 1-888-675-1390
Pay On-line
Visit our Make A Payment page for fast service – no log in required.
Pay by Mail
Please mail payments to (Please include a copy of your invoice or policy number with your payment):
Acadia Insurance Company
P.O. Box 639804
Cincinnati, OH 45263-9804
For FED EX and other services requiring a physical address, please send the payments to:
Acadia Insurance Company
Direct Bill Payments
One Acadia Commons
Westbrook, ME 04092
