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Login & Support: 401k Plans

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A Retirement Services application that helps you plan for what's ahead, choose how to get there, and move in the right direction.

Employee Login Administrator Login

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Help & Support

Getting Started

Activation
Before you begin, make sure you have received the registration code from your company administrator or ADP. If you do not have the registration code, contact your company administrator.

Employee Registration
Select Register Now to start the registration process. Follow the steps to enter your registration code, verify your identity, get your User ID and password, select your security questions, enter your contact information, and enter your activation code. You will then have the ability to review your information and complete the registration process.

Administrator Registration
Select Register Now to start the registration process. Follow the steps to enter your registration code, verify your identity, get your User ID and password, select your security questions, enter your contact information, and enter your activation code. You will then have the ability to review your information and complete the registration process.

Login

Problems Logging In
If you are having trouble logging in, try the following:

1. Check the spelling and spacing of your password. (Passwords are case sensitive.);
2. Close all active Internet browsers and try logging on again;
3. Clear your browser history/cache and try again. During your next log on attempt, you will be required to identify yourself, i.e., you will be required to receive an activation code, enter the activation code, and answer your security questions.

Note: After three unsuccessful attempts, your account will be locked. Contact your company administrator to reissue access

Forgot Password
Select the password link in the sentence: Forgot your user id or password? Then follow the instructions to answer a series of security questions to change your password. Use your user ID and new password to log in to the application.

Forgot User ID
Select the user id link in the sentence: Forgot your user ID or password? Then follow the instructions to answer a series of security questions. Your user ID will be displayed and you can log in to the application.

What To Do if You Are Locked Out
If you are locked out, wait five minutes and try again.

Technical Requirements

Browser requirements
Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari

Cookies
Accept Cookies

Security Settings
To designate your browser security settings to secure your personal information, please visit https://www.mykplan.adp.com/public/faq/mykplan_faq.aspx.

Popup Blockers
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Additional Support

Contact Information
Please contact your company administrator if you need further assistance or contact us at 800-929-2170.

Additional Support Information (Important to Login Process)
For more information, please visit our Frequently Asked Questions page at: https://www.mykplan.adp.com/public/faq/mykplan_faq.aspx (Employees) or https://www.mykplan.com/sponsorsecure_net/faq/mykplan_faq.htm (Sponsors)