What is Salik? (2024 Guide)

If you’re driving in Dubai, you’ve probably heard of Salik. What is Salik? Salik is the name given to the congestion charge or road user fee system in Dubai since July 1, 2007. Whenever you’re driving past one of several checkpoints, road users have to pay a road toll or fee of 4 AED on Sheikh Zayed Road, Al Maktoum Bridge, Al Garhoud Bridge, Al Ittihad Road (Dubai to Sharjah), and Airport Road.

Here’s everything you need to know about Salik in Dubai.

Table of Contents

• Salik Tollgates
• Tollgates in Dubai (Interactive Map)
• How to Pay Salik?
• Salik Violations and Fines
• RTA Salik service & offices
• FAQS about Salik
• Facts about Salik you didn’t know
• Do’s & Don’ts when using Salik
• Vehicles exempted from Salik toll fees

Salik Tollgates

Tollgates in Dubai (Interactive Map)

https://www.salik.gov.ae/en/toll-gates

For a more detailed information about location map of toll gates and fees, visit this page

How to Pay Salik?

• Call 800-72545 (800-SALIK) (toll-free in UAE)
• Send SMS from mobile phone (see below)
• Log in to your Salik account online and pay by credit card

Salik Violations and Fines

Here’s a complete list of Salik fines. For a more updated list of Salik violations and dispute, visit the Salik page.

RTA Salik service offices

Dubai Locations

Other Locations

FAQs about Salik

1. Lost Salik username or password?
If login fails but you think you have the correct password, wait some time then try again. Salik locks you out of your account if you make a mistake entering your password. In our experience seems to be after only one or two failed attempts, and need to wait at least an hour or two.

If you don’t know your password you can reset it online but you need PIN number, account number, vehicle Salik tag number, and mobile phone number.

2. How to find out my Salik PIN or account number?
Account number is listed on RH side of page, also in Profile settings, after logging in to your Salik account online. PIN number is not available from your online account. It cannot be retrieved or reset online. Remember it or get it resent.

If you cannot log in to your account online, call Salik (toll free in UAE 800-SALIK (800-72545), or +971-4-2335000), go through the menu options to have them send PIN and a/c number to the mobile phone registered with them for your account.

3. How to find my Salik tag number?
Log in to your Salik account, Vehicle tag numbers are listed online under Vehicles. Scroll down and you’ll see vehicles are listed at bottom of page. You can also have a look at the tag stuck on your car’s windscreen.

4. How to find Salik balance?
Login to your Salik account, balance should be displayed on right side of the page. Or click on statements (only available for last 6 months).
Balance not shown on payment (recharge), home, profile, etc pages.

5. How to find Salik fines in Dubai?
Log in to your Salik account, click on Violations.

6. How do I recharge my Salik account?
You can click this link to recharge your account.

7. How to purchase, activate a Salik tag?
You can purchase a Salik tag online and register the tag online. Remember that you will need the following before you register your Salik tag online.

• Salik tag number – This is the number printed on the back of your Salik tag
• Your mobile phone number – This number should be the one you listed on your Salik application form. It will be used for all Salik communication
• T.C.No – This is found on your Vehicle Registration Card

Then, you need to fill-up a form online to register your tag.

8. How do I install the Salik tag in my car?
Remember that you only need one tag per vehicle. According to RTA, here are 4 basic steps to install your Salik:

Get the position right
You need to position your tag approximately 1 cm below your rear-view mirror. (If you have a vehicle with a metallic windscreen, look at the middle of your windscreen that is covered with dots or is lighter in colour than the rest of the windscreen. The best position for your tag is within this dotted or lighter area).

Clean your windshield
Clean and dry the inside of your windshield where you’ll be sticking your Salik tag.

Peel your Salik tag
Hold your tag by the edges and peel the transparent liner off the sticky tag.

Stick your Salik tag
Press one edge of the tag to the windshield and slowly work your way to the opposite edge, rubbing the tag’s surface to avoid trapping any air bubbles between the tag and your windshield.

Facts about Salik you didn’t know

• Salik uses advanced Radio Frequency Identification (RFID) technology to collect tolls from highways.
• In Dubai, there is an average of 540 cars per 1,000 people. This means all of Dubai’s vehicle population of around 2.9 million uses the Salik system.
• Salik means open or clear. It is Dubai’s electronic toll collection system launched in July 2007.
• In 2014, there were about 1.4 million registered cars in Dubai. At 8.2%, this car registration rate is one of the highest in the world.
• By 2020, it is expected that Dubai will welcome 2.22 million car registrations.
• On an average day, around 450,000 vehicles enter Dubai from other emirates. During morning rush hours, Dubai welcomes around 40,000 vehicles.

Do’s & Don’ts when using Salik

1. Never use a Salik tag that belongs to another vehicle. You should use a Salik tag assigned to the vehicle you are driving, as indicated on your application.
2. Do not move the same tag on another vehicle.
3. If the registered mobile number changes, the authorities should be informed.
4. Remember. The Salik tag should be bought and placed on the vehicles windshield within the first 10 working days of using it.
5. In case of insufficient funds, ensure the Salik account is recharged within five working days.

Vehicles exempted from Salik toll fees

Some types of vehicles are exempted from paying Salik toll fees. Here’s a list:

• Police vehicle
• Ambulance
• Military vehicle
• RTA public bus
• School bus
• College bus
• Vehicles registered under ‘Determined Ones’ category

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