2019 Mercedes-Benz CLA-Class Review

Name: 2019 Mercedes-Benz CLA-Class Review
Brand: Mercedes-Benz
Price: 20998 USD
Rating: 3.9 (36 reviews)

Mercedes-Benz CLA-Class AMG CLA 45 Sedan Exterior

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Mercedes-Benz CLA-Class model years

Mercedes-Benz CLA-Class for Sale

Mercedes-Benz CLA-Class types

Sedan
AMG CLA 45

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Edmunds' Expert Review

byMark Takahashi^{Correspondent
Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Mark has also contributed to Motor Trend, Auto Aficionado, Chevy High Performance and several motorcycle magazines in various roles. Mark is also a juror on the North American Car, Truck and Utility Vehicle of the Year Awards and can be seen regularly on the Edmunds YouTube channel and sometimes representing the company in media interviews.}

Pros

Generous list of standard features
Athletic handling instills confidence
Luxury badging without the premium price
Potent performance from the AMG CLA 45

Cons

Engine and transmission are slow to respond at low speeds
The ride can be rather stiff
Rear seats are confining
Some interior elements aren't up to luxury car standards

What's new

AMG CLA 45 comes with more standard features for 2019
Part of the first CLA generation introduced for 2013

Up until this year, the CLA was the most affordable vehicle in the Mercedes-Benz lineup. Now there's a new A-Class on the way that takes over that position, while the 2019 Mercedes-Benz CLA continues much as it has for the last six years.

Cost to Drive^{Cost to drive estimates for the 2019 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $4.31 per gallon for premium unleaded in Ohio.}

Monthly estimates based on costs in Ohio

$180/mo

$176/mo

Avg. Midsize Car

Calculate my fuel costs

When the CLA 250 debuted in 2013, we were far from impressed. It was plagued by lazy responses from the engine and transmission, a needlessly harsh ride quality, and some interior elements that were disappointing for a Mercedes-Benz. Over the years, the CLA has received some updates and improvements, but these still aren't enough to make the CLA a truly enticing pick for an entry-level luxury sedan.

Overall, we think the new A-Class is a better pick for an affordable Mercedes-Benz. It has a sleeker-looking interior with more of Mercedes' latest technology, plus more refined performance. You might also want to check out Audi's A3 as another option.

Edmunds' Expert Rating

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Mercedes-Benz CLA 250 (turbo 2.0L inline-4 | 7-speed dual-clutch automatic | FWD)

Since this test was conducted in 2014, the current CLA has received some revisions, including a retuned suspension, a minor interior and exterior styling update, extendable front-seat thigh supports and a new infotainment screen. Our findings remain broadly applicable to this year's CLA 250, however.

Driving

With its strong four-cylinder and quick-shifting transmission, the CLA 250 offers enough performance to impress owners of the larger C-Class. Unfortunately, that same transmission can be quirky in typical driving.

Acceleration

With its 208-hp four-cylinder and a quick-shifting dual-clutch automatic, the CLA 250 gets up to speed effortlessly, especially from 20 mph on. In our testing, the CLA covered 0-60 mph in a respectably quick 6.4 seconds.

Braking

Even in heavy traffic, the CLA's brakes are linear and easy to modulate. We recorded a panic-stop distance of 121 feet from 60 mph, which is an average distance for this class of car.

Steering

The CLA 250's steering is nicely weighted; it's neither too heavy nor too light. Turn-in is sharp, and there's enough articulation for easy parking. The steering, however, doesn't give you much feel for the road.

Handling

The CLA 250 has enough poise and control to feel stable on a twisty road or highway off-ramp curve.

Drivability

The CLA's transmission can be slow to react to your commands, like when making a three-point turn. It also allows rollback, and at times its operation makes it feel like the engine is revving too much.

Comfort

The CLA 250 falls in between the expectations of a sport sedan and a luxury car. This may be a less expensive Mercedes, but it sure doesn't feel entry-level in terms of its suspension capabilities or the cabin's noise suppression.

Seat comfort

The CLA's seats offer nice bolstering, but they have a short cushion that lacks thigh support. Mercedes' faux leather feels exceptional and durable but lacks ventilation. Prepare to feel sticky.

Ride comfort

A mixed bag. The CLA 250 (before the suspension retune) handles potholes and breaks in the pavement with zero drama but gets jostled by seams in the highway and pulled around by grooved pavement.

Noise & vibration

In true Mercedes fashion, the CLA 250 is quiet at all speeds and does an admirable job blocking out ambient road noise.

Interior

The CLA has traditional Mercedes-Benz interior design in that it isn't flashy, but it surprises with its ease of use. Limited rear-seat access and space, plus lackluster visibility, hurt the CLA's score in this category.

Ease of use

The CLA's interior is deceptively simple and remarkably easy to use, with a large infotainment screen, clear gauges, and an easy knob- and button-based climate control. The gear-selector stalk is love-it-or-hate-it.

Getting in/getting out

Front-seat access is a non-issue with wide door openings and a reasonably high seat. Rear-seat access is hugely problematic. Because of the sloping roof, there just isn't enough head clearance.

Roominess

The CLA's interior feels tight. It's not unpleasant but cozy. The rear seats have good legroom, but they severely lack headroom.

Visibility

The rearview camera is a near necessity due to the CLA's poor rear visibility. You can thank that sloping roofline. Driving this car definitely requires proper mirror adjustment.

Quality

Meticulous types will be able to find some bits on the CLA that wouldn't cut it on the C-Class. But most everything you touch — from steering wheel to stalks, switches, the COMAND controller and the seats — feels like a Mercedes.

Utility

Smart interior packaging allows for more storage options than in some rival sedans. The trunk is well-shaped with a large opening and benefits from standard split-folding rear seats to fit larger objects.

Small-item storage

With the shifter relocated to the steering column, the center console is freed up to house more bins and cupholders. There's plenty of them to hold all of your personal effects.

Cargo space

The trunk is decently proportioned, with a large opening and shrouded hinges. Total capacity is 13.1 cubic feet. The standard split and folding rear seats and a center pass-through will help when things get tight.

2019 Mercedes-Benz CLA-Class models

The 2019 Mercedes-Benz CLA sedan is offered in CLA 250 (208 horsepower, 258 pound-feet of torque) and a higher-performance AMG CLA 45 (375 hp, 350 lb-ft) trims. Both models are powered by a turbocharged 2.0-liter four-cylinder engine paired with a seven-speed dual-clutch automatic transmission. The standard CLA 250 is front-wheel-drive, but all-wheel drive (Mercedes' 4Matic) is available as an option. All-wheel drive is standard with the AMG CLA 45.

Standard feature highlights for the CLA 250 models include 17-inch wheels, automatic wipers, selectable drive modes, dual-zone automatic climate control, simulated leather upholstery (MB-Tex), eight-way power front sport seats with memory functions, and 60/40-split folding rear seats with a center pass-through.

On the technology front, you get an 8-inch infotainment screen, Mercedes' COMAND infotainment system, Bluetooth connectivity, a rearview camera, forward collision warning and mitigation, a drowsy driver monitoring system, the Mbrace emergency telematics, and an audio system with a CD player, HD radio, two SD card slots and two USB ports.

Upgrading to the AMG CLA 45 adds 19-inch wheels, LED headlights and running lights, unique styling and aerodynamic flourishes, a sport exhaust system, upgraded brakes and transmission, a torque-vectoring differential, a sport steering wheel, simulated suede upholstery inserts and a 12-speaker premium Harman Kardon audio system.

There are a few main option packages to consider. These include the Premium package (keyless ignition and entry, a hands-free trunklid, blind-spot monitoring, heated front seats and satellite radio), the Convenience package (auto-dimming mirrors and a universal garage door opener), the Interior package (leather upholstery, upgraded dash and door trim, and interior ambient lighting), the Multimedia package (a navigation system, voice controls, and Apple CarPlay and Android Auto smartphone integration) and the Driver Assistance package (adaptive cruise control and lane departure warning and intervention).

Many AMG-based styling elements are available on the CLA 250. Other notable add-ons include an automated parking system, an adjustable suspension, a panoramic sunroof and the Harman Kardon audio system. For 2019, the Premium and Convenience packages are included as standard equipment on the AMG CLA 45.

Reliability Ratings by RepairPal

4/5Above Average

#7 out of 26 among Luxury Compact Cars

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz CLA-Class from 2008-2022.}

$574/yr

vs. $554/yr
for Average Luxury Compact Car

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.08x/yr

vs. 1.57x/yr
for Average Luxury Compact Car

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

6.7%

vs. 11.1%
for Average Luxury Compact Car

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Consumer reviews

Read what other owners think about the Used 2019 Mercedes-Benz CLA-Class.

5 (47%)

4 (28%)

3 (6%)

2 (8%)

1 (11%)

3.9

36 reviews

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Most helpful consumer reviews

Perfect car for me

Julie V., 08/18/2016

2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)

Over the years I have driven a bmw, Porsche, Saab, and several infinitis, the last a g35 coupe. It was a great, fun, fast car, but also uncomfortable inside and a gas guzzler. My new mercedes cla 250 doesn't have nearly the power, and the transmission in the economy mode is clunky, but it handles nicely, gets good gas mileage (I'm averaging 26.5 in the city), and is a great looking …

The two destinies

L, 01/06/2018

2016 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

The CLA does not seem to garner much praise or love . It’s often disparaged as a poor rendering of the rest of the Mercedes family . It’s the black sheep of the family people would have you believe . I am a car guy , always have been since I was a small boy dreaming of the kind of fun , and cool car I would own when I was old enough . I have owned over 30 cars in my time , all sorts of …

2nd CLA

namegoeshere, 04/28/2016

2016 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

We bought a bare-bones CLA the first year it came out. We were so impressed with it that after two years, we traded it in for a 2016 adding all the features we think it needs. We also bought it using European delivery and is currently waiting for it's arrival in Baltimore. First of all, the design of the car is what got us. We had E-classes before so weren't looking for an entry into … the luxury segment. This is a car that seems to be designed as a unit as opposed to say the new C-class where the front and the rear look like they are from two separate cars. Our original was in a stunning Jupiter red with sun roof, Bi-xenon lights, the Becker GPS, walnut trim. The 2016 has several standard options which were not standard before but instead part of an expensive package Our new car is 4-matic (wasn't available before), same sun roof, walnut (with beige interior, wish there was a lighter color option) bi-xenon, rear-view camera (really missed this as we have it in our other cars), Apply-Carplay (wasn't available before), Garmin GPS (hated the Becker unit and looking forward to seeing Garmin maps but after playing with Apply Carplay in Germany when we picked it up, we might use Google map instead so the Garmin may not be necessary), the sport suspension package (out other car is a 911 so anything that hints at better handling would be great) and Blind Side assist. The BSA is really important because when my wife moves her seat to a comfortable position, it completely blocks the view from the rear side window and with the sloping roof, this is a problem. Also, the driver side pillar blocks cars as well which is not good. When we drove it in Germany, it feels faster than ours and much smoother. There is plenty of power and driving-wise much faster than what I expect a 200hp car has. What we will really really miss about our first CLA is the gas mileage. My wife and I really enjoy seeing our MPG at 38-39 which is remarkable. I understand with 4-matic that will likely go down quite a bit but with the aerodynamic of the car, this car cruises down a hill really fast and we end up using the brakes a lot because you end up passing most cars and going too fast on downhills. On thing that we hate about the 2016 are the standard rims that go with the 17inch wheels. They are butt-ugly and look like simple cut-outs from a sheet of metal. Guess that's how they get you to upgrade to 18inch wheels. Don't want 18 inch as we do highway driving and don't want low profile tires and also we had a set of 4 17inch Blizzaks at home that we plan to use. We decided to buy a new set from Tire Rack Overall, my wife and I really love this car. it's meant to my wife to drive around town but we ended up using it for all our long trips and now with 4-matic, we can do this over the winter also. With this purchase, we plan to keep this car for a long time.

Lovin my MB 250 CLA

Nancy Fortner, 08/24/2017

2017 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)

I find the driver's seat somewhat hard...............suggestion, use leather as opposed to "Leatherette." Other than that, i'm very satisfied so far.........

We have a limited number of reviews for the 2019 Mercedes-Benz CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

See all 36 reviews of the Mercedes-Benz CLA-Class

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2019 CLA-Class Highlights

Type:

Sedan

Trim:

CLA 250

Base MSRP Excludes Destination Fee	$33,100
Engine Type	Gas
Combined MPG	29 MPG
Cost to Drive	$180/month
Seating	5 seats
Cargo Capacity All Seats In Place	13.1 cu.ft.
Drivetrain	front wheel drive
Warranty	4 years / 50,000 miles

See all features & specs

Safety

Our experts like the CLA-Class models:

Active Brake Assist: Warns of an impending front collision and applies the brakes if the driver doesn't react.
Blind-Spot Assist: Displays a warning triangle in the mirror if a car is in your blind spot and beeps if you activate a turn signal.
Attention Assist: Uses many sensors and other data to tell if a driver is getting fatigued and suggests a rest stop.

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