New 2024 GMC Yukon Denali

  • VIN: 1GKS2DKL7RR225062
  • Stock: 24G395

Disclaimer:

Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers.

Details
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Basic Info

  • Exterior:
    Pearl Beige Metallic
  • Drivetrain:
    Four Wheel Drive
  • Interior:
    Very Dark Ash Gray perforated leather seating surfaces with Dark Walnut interior decor
  • Transmission:
    Automatic
  • Engine:
    6.2L V8 engine
  • Fuel Efficiency:
    14 CITY / 18 HWY

Key Features

  • AWD
  • Adaptive Cruise Control
  • Android Auto
  • Apple CarPlay
  • Automatic Climate Control
  • Backup Camera
  • Bluetooth
  • Fog Lights
  • Heated Seats
  • Keyless Entry
  • Leather Seats
  • Parking Sensors / Assist
  • Power Liftgate
  • Power Seats
  • Rain Sensing Wipers
  • Rear A/C
  • Remote Start
  • Side-Impact Air Bags
  • Sunroof / Moonroof
  • Technology Package
  • Tow Package
  • Wireless Phone Charging

Vehicle Details

Exterior

  • 17" all-season blackwall spare tire
    • P265/70R17
  • Deep-tinted glass
    • Tint on rear side windows and rear liftgate window
  • Spare tire carrier
    • Lockable winch-type, located under frame in rear
  • Satin chrome bodyside moldings
  • LED fog lamps
    • Help minimize glare in adverse driving conditions
  • Body-color heated, driver-side auto-dimming power outside mirrors
    • Both mirrors are heated and are activated when the rear defogger is engaged, helping to clear them of ice, snow and frost to help improve visibility
    • Power adjustments allow you to move both side mirrors with the touch of a button
    • Power-folding feature lets you fold the mirrors in
    • The auto-dimming feature automatically adjusts the outside mirror when it senses bright light from behind
    • May require additional optional equipment
  • Hands-Free power liftgate with emblem projection
    • Opens liftgate when the system senses the key fob and the driver places their foot under the rear bumper
    • Memory height function allows you to program how high the gate opens to suit you
    • You can also press the liftgate open button on the key fob or use the exterior release button
  • Bright roof-mounted side rails
    • Enhances the appearance of your vehicle
  • LED headlamps
    • Provide a bright, intense beam of light to illuminate the road ahead
    • Help improve down-the-road visibility in low-light conditions
  • Body-color mirror caps
  • Rainsense automatic wipers
    • Turn on automatically when sensors detect varying degrees of precipitation on the windshield
    • The intermittent feature adjusts the speed of the wipers to help keep the windshield clear in a variety of conditions
  • Acoustic laminated glass
    • Helps keep out traffic and road noises
    • Dampens sounds from the outside to help give you a quiet ride
  • 17" full-size spare steel wheel
  • Black assist steps
    • Textured step pads help provide secure footing
    • Extend from wheel well to wheel well
    • Includes Gloss Black insert
  • LED tail lamps
    • Help improve visibility in low-light conditions
  • Chrome door handles with body-color strip
  • Front fascia
  • Rear intermittent wiper
    • Variable-speed
    • Keeps your rear window clear to help enhance visibility
  • Rear Camera Mirror Washer
    • The washer routes washer fluid to the rear camera lens and can spray on command
    • Fluid washes over the rear camera lens to help to remove mud, dust, snow, ice and moisture
    • May require additional optional equipment
  • Front license plate bracket
    • Front bracket is included if displaying a front license plate is required in your state
  • 22" all-season blackwall tires
    • P275/50R22
    • May require additional optional equipment
  • 22" bright machined aluminum wheels with premium paint
    • Paired with all-season blackwall tires
  • Wheel locks
    • Helps safeguard wheels on the vehicle
    • Includes 4 locks and 1 key
  • Panoramic power sunroof
    • Opens over the first row and second row at the push of a button
    • Tilts upwards for extra ventilation
    • Retracts into the roof
    • Power sunshade can be closed when you want to block light from entering the cabin from above
    • Dual panel glass

Interior

  • Power door locks
    • Programmable
    • Allows you to lock and unlock doors easily whether it's from the driver or front passenger seat or from outside using the key fob
    • Lockout protection helps you avoid locking your key fob in the vehicle
  • Bright sill plates
    • Front and rear doors
  • Power windows with front passenger express-down
    • Quickly lowers the window with the touch of a button
    • If an obstruction is detected, the anti-pinch feature will auto-reverse
  • Power windows with rear express-down
    • Quickly lowers the window with the touch of a button
    • If an obstruction is detected, the anti-pinch feature will auto-reverse
  • Power-sliding center console
    • Overhead power switch allows center console to slide back up to 10" to place larger items between the front seats
    • When rearward, access to a hidden storage drawer can help keep smaller items secure
    • Includes manual sliding armrest
    • USB ports1
    • May require additional optional equipment
  • Power tilt and telescoping steering column
    • Allows the driver to adjust the steering wheel up or down, and the steering column forward or back
    • Use the driver memory to save and recall memory settings
    • Provides extra comfort when entering or exiting the vehicle
    • May require additional optional equipment
  • Electrical theft-deterrent system
    • Helps deter unauthorized entry, helping to protect your vehicle and its contents
    • Immobilizes the engine to help prevent theft
    • Sounds the horn and flashes the turn signals when someone attempts to open the vehicle without the proper key or remote transmitter
  • Universal Home Remote
    • 3-channel programmable
    • Conveniently activates compatible devices such as garage door openers, security systems, and home automation devices from inside your vehicle
  • Rear window defogger
    • Helps to keep your rear view clear of fog or frost
    • Utilizes a warming grid to help remove fog or frost from the rear window
  • Power-release second row bucket seats
    • Include a power release that lets you conveniently fold and tumble the seats at the press of a button
    • May require additional optional equipment
  • 15" diagonal multicolor Head-Up Display
    • Projects vehicle information onto the windshield low in the driver's line of sight to help keep your eyes on the road
    • Can select key vehicle information to display
    • May require additional optional equipment
  • Heated second row outboard seats
    • At the touch of a button you can warm the cushions and seatbacks
    • Provide comfort in cold weather for passengers in the second row outboard seating positions
    • Passengers have their own controls to set the perfect temperature
    • May require additional optional equipment
  • Rear air conditioning
  • Heated and ventilated driver and front passenger seats
    • Keep cool in summer and warm in winter with these heated and ventilated seat cushions and seatbacks
    • Separate buttons allow you to choose from 3 levels of warmth or cool
  • Wireless Charging
    • Uses induction technology for portable electronic devices
    • Convenient charging location within lower bin directly beneath the Infotainment screen
  • Driver and front passenger visors with illuminated mirrors
    • Include covered mirrors
  • Tri-zone automatic climate control
    • Automatically maintains the selected temperatures for the driver, front passenger and rear seat passengers
  • Carpeted floor mats
    • Removable color-keyed floor mats for first and second rows
  • 120-volt power outlets
    • Two outlets, located in the rear of the center console and cargo area
  • Wireless Apple CarPlay/Wireless Android Auto capability for compatible phones
    • Apple CarPlay vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and Apple Music are trademarks for Apple Inc, registered in the U.S. and other countries.
    • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you'll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.
  • Following Distance Indicator
    • Displays the following time in seconds between your vehicle and a detected vehicle in front of you1
    • Designed to help you maintain a safe following distance
  • Keyless Open
    • With the key fob in your possession, locks and unlocks your vehicle's doors without having to use the key fob, increasing convenience
    • Lockout protection helps you avoid locking keys in the vehicle
  • Interior lighting
    • Driver- and passenger-side door switch with delayed entry feature
    • Dome light
    • Map lights in front and second row seat positions
    • Cargo light, door handle or Remote Keyless Entry-activated illuminated entry
  • Power 60/40 split-folding third row bench seat
    • Split-folding feature allows each side to fold flat independently
    • Operate power from the overhead console or the cargo area
    • May require additional optional equipment
  • Steering column lock
    • Helps prevent theft by allowing the steering wheel to operate only with the proper key fob
  • Carpeted floor covering
    • Color-keyed
  • Assist handles
    • Front passenger A-pillar and second row outboard B-pillar
    • Deletes front passenger A-pillar assist handle on Denali
  • Remote Start
    • Start your vehicle remotely and step into a comfortably warmed or cooled vehicle, depending on the weather and your preset preferences
    • Locks doors and turns on parking lamps while the engine is running
    • If equipped, the heated seats may also be activated, depending on certain weather conditions
  • Safety Alert Seat
    • Uses left-, right- or both-side driver seat vibration pulses to help you detect and identify the direction of potential crashes1
    • You can also switch to beeping crash avoidance alerts
  • Memory settings
    • Recalls 2 driver presets for 8-way power driver seat, outside rearview mirrors and power and tilt and telescopic steering column
    • Press memory button 1 or 2 to program and recall preferences
    • May require additional optional equipment
  • Overhead assist handles
    • Driver and front passenger, located in headliner
  • USB data ports
    • Includes 2 USB ports1 (one type-A and one type-C) and located in the lower bin of instrument panel
  • Front bucket seats
  • Seats, front bucket (STD)
  • 12-way power driver and front passenger seats
    • Includes 8-way power driver and front passenger seats
  • Adaptive Cruise Control
    • Allows the cruise control set speed and following gap to be selected1
    • If no vehicle is detected in your path, works like regular cruise control
    • If a vehicle is detected in your path, can maintain the selected following gap between your vehicle and the vehicle ahead
    • You can always override the feature and take control
    • May require additional optional equipment
  • Power windows with driver express-up/down
    • Quickly raises the window or lowers it with the touch of a button
    • If an obstruction is detected, the anti-pinch feature will auto-reverse
  • Heated driver and front passenger seats
    • At the touch of a button you can warm the cushions and seatbacks with multilevel temperature control
    • Individually controlled
  • Heated steering wheel
    • Can turn on/off manually by pressing the button on the steering wheel
    • May require additional optional equipment
  • Steering-wheel mounted controls
    • Allow the driver to easily operate the Driver Information Center, cruise control, Forward Collision Alert1 following gap button and heated steering wheel (when equipped)
  • USB ports for rear passengers
    • 2 on the rear of the center console (both type C and charge only1); change to charge and data when Rear Seat Media is ordered
    • 2 in third row (both type C and charge only1)
  • Wrapped steering wheel
  • 12-volt power outlet
    • Located in the center stack of the instrument panel
  • 12" diagonal color Driver Information Center
    • Includes driver personalization, warning messages and vehicle information
    • Allows drivers to personalize vehicle features, including warning messages and vehicle information
  • Warning tones
    • Include headlamp on, driver and right-front passenger seat belt unfasten and turn signal on
  • GMC Connected Access capable
    • Subject to terms. See onstar.com or dealer for details.
  • Super Cruise driver assistance technology
    • Allows hands-free driving on compatible roads1
    • While you're using the technology, it helps prompt you to pay close attention to the road so you're ready to take control
    • Includes Automatic Lane Change and Lane Change on Demand2
    • May require additional optional equipment
  • Rear Camera Mirror with washer
    • Uses a camera to provide you with the option of using a wide and less obstructed view behind your vehicle while driving instead of a traditional rearview mirror1
    • The feature also allows brightness, vertical tilt and zoom adjustments
    • Traditional rearview mirror is auto-dimming
    • May require additional optional equipment
  • Very Dark Ash Gray perforated leather seating surfaces with Dark Walnut interior decor
  • Interior movement sensor
    • As part of the Advanced Security Package, monitors the vehicle interior
    • Activates the alarm when it senses unauthorized entry or movement
    • Sounds the horn and flashes the turn signals when someone attempts to open the vehicle without the proper key or remote transmitter
    • May require additional optional equipment
  • Content theft-deterrent system
    • As part of the Advanced Security Package, additional shielded, self-powered alarm system will set off an alarm when vehicle tampering has been detected
    • Helps deter potential break-in or theft
    • Inclination sensors that detect movement of the vehicle, such as a change in vehicle orientation
    • May require additional optional equipment
  • Inclination sensor
    • As part of the Advanced Security Package, detects vertical motion of your vehicle and triggers an alarm response if your vehicle or wheels are lifted with a tow truck or a vehicle jack
    • May require additional optional equipment
  • Glass breakage sensor
    • As part of the Advanced Security Package, activates the alarm when when the sensor detects unauthorized tampering of the vehicle glass
    • May require additional optional equipment

Entertainment

  • SiriusXM® with 360L 3-month Trial Subscription
    • Enjoy a 3-month Platinum Trial Subscription and enjoy the full SiriusXM with 360L experience1
    • This vehicle is equipped with SiriusXM with 360L. This advanced in-car technology will guide you to the most SiriusXM channels, shows and exclusive content for a ride that's uniquely you, with personalization features to make discovering your perfect soundtrack easier than ever before
    • For the full SiriusXM with 360L experience, a Platinum Plan is required. If you subscribe to a lower package, certain features of 360L will not be available
    • With the Platinum Plan you can listen when outside of your vehicle on the SXM App
    • May require additional optional equipment. Some features, including streaming content and listening recommendations require GM connected vehicle services
  • 10.2" diagonal multicolor reconfigurable Infotainment screen
  • 10.2" diagonal GMC Premium Infotainment System with Google built-in
    • 10.2" diagonal GMC Premium Infotainment System with Google built-in, includes multi-touch display, AM/FM/SiriusXM1 radio capable
    • Bluetooth®2streaming audio for music and select phones
    • Wireless Apple CarPlay™ capability for compatible phones3
    • Wireless Android Auto capability for compatible phones4
    • Customize and manage entertainment and vehicle feature settings through the 10.2" diagonal touch-screen display
    • Use, control and manage select smartphone apps through the Infotainment system
    • Voice-activated technology for phone
  • Audio system, 10.2" diagonal Premium GMC Infotainment System with Google built-in includes color touch-screen, multi-touch display, AM/FM stereo, Bluetooth streaming audio for music and most phones; featuring wireless Android Auto and Apple CarPlay capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings (STD)
  • Wi-Fi® hotspot capable
    • Terms and limitations apply. See onstar.com or dealer for details.
  • Bose® 14-speaker Surround with CenterPoint® audio system
    • Bose® is renowned for expert sound engineering and high-quality audio and with speakers positioned throughout the cabin, you'll get rich, concert-like sound
  • Rear Seat Media System
    • Dual 12.6" diagonal color-touch LCD HD rear screens, mounted to the front seatbacks
    • Two 2-channel wireless headphones with 2 HDMI ports on the back of the center console
    • Compatible with Bluetooth® headphones1

Mechanical

  • Electronic Precision Shift
    • An advanced button and switch based transmission interface
  • 7,500 lbs. GVWR
    • When properly equipped; includes weight of vehicle, passengers, cargo and equipment
  • GVWR, 7500 lbs. (3402 kg) (Standard on 4WD models with (L84) 5.3L EcoTec3 V8 engine or (L87) 6.2L EcoTec3 V8 engine. Standard on 2WD models with (LM2) Duramax 3.0L Turbo-Diesel I6 engine.) (STD)
  • 220-amp alternator
  • Engine air filtration monitor
  • Magnetic Ride Control
    • Monitors each wheel independently during your drive, adjusting vertical suspension every millisecond to maintain a smooth ride
    • Enhanced ride and handling in a variety of road surface conditions
    • Uses electro-magnetism to change the damper fluid's properties (no moving valves)
    • Enhances traction and allows more precise steering
  • Mechanical limited-slip rear differential
    • When the differential senses a significant difference in wheel speed, it locks to turn both rear wheels in unison for added traction
    • Redistributes power to the drive wheels, providing you with more control
    • Helps your vehicle power through the tough terrain by keeping the rear wheels moving together
  • External engine oil cooler
    • Heavy-duty air-to-oil cooler
    • Helps the engine generate peak performance efficiently
    • Helps prevent possible engine oil breakdown during high-performance driving or under loads
  • Keyless Start
    • Uses an integrated key fob sensor instead of a traditional key
    • Keep your keys in your purse or pocket to start your vehicle
    • With the vehicle in Park or Neutral, press the brake pedal and then press the engine start/stop button to start the engine; the green indicator on the button will illuminate
    • Shift to Park and press the engine start/stop button to turn off the engine
  • 3.23 rear axle ratio
  • Rear axle, 3.23 ratio
  • Dual-outlet exhaust
    • Dual system with dual twin polished stainless-steel tips
    • Standard with gas engines only
    • May require additional optional equipment
  • Trailering equipment
    • Trailering hitch platform
    • 2" trailering receiver
    • 7-wire electrical harness and 7-pin connector for connecting your trailer's lights and brakes to your vehicle
  • Mechanical jack with tools
  • 10-speed automatic transmission
    • Electronically controlled with overdrive
    • Includes Traction Select System including tow/haul
  • Transmission, 10-speed automatic electronically controlled with overdrive, includes Traction Select System including tow/haul (Standard with (L87) 6.2L EcoTec3 V8 engine only.) (STD)
  • External auxiliary transmission oil cooler
    • Heavy-duty air-to-oil cooler
    • Helps prevent transmission overheating
    • Helps provides optimal transmission performance even when operating under a heavy load or towing a trailer
  • 4-wheel antilock disc brakes
    • Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
  • Autotrac® 2-speed transfer case
    • When in AUTO mode, remains in 2WD mode until the system detects wheel slippage
    • Automatically engages 4WD until traction is regained
    • Allows driver shift-on-the-fly capability from 2WD to 4WD at any speed
    • Provides a neutral position for dinghy/flat towing behind another vehicle
    • May require additional optional equipment
  • Automatic Stop/Start disable button
  • 6.2L V8 engine
    • 420 hp @ 5600 rpm
    • 460 lb-ft of torque @ 4100 rpm
    • Dynamic Fuel Management technology
    • Aluminum block
    • Direct injection
    • Variable Valve Timing
    • Paired with a 10-speed automatic transmission
  • Engine, 6.2L EcoTec3 V8 with Dynamic Fuel Management, Direct Injection and Variable Valve Timing, includes aluminum block construction (420 hp [313 kW] @ 5600 rpm, 460 lb-ft of torque [624 Nm] @ 4100 rpm) (STD)
  • Automatic Stop/Start
    • At complete stops, when drivers keep their foot on the brake pedal, and under certain conditions, the engine shuts off
    • When drivers remove their foot from the brake, the engine automatically restarts
    • Includes disable button with each engine cycle
  • Heavy-duty 730 cold-cranking amps battery
    • Maintenance-free with rundown protection and retained accessory power
  • Integrated trailer brake controller
    • Helps provide measured brake force signaling to electric-controlled trailer brake systems
    • Trailer gain and output are displayed in the Driver Information Center
    • May require additional optional equipment
  • Enhanced Cooling Radiator
    • Helps maintain optimal performance
    • May require additional optional equipment

Safety

  • HD Surround Vision
    • Provides selectable digital camera views of the area around your vehicle1
    • Can help you park or avoid vehicles and objects
    • You can also display a guideline to show where your vehicle is heading
    • May require additional optional equipment
  • Hitch Guidance
    • When in Reverse, displays a centered guideline on the Rear Vision Camera view1
    • Can help you line up the hitch to your trailer
    • When driving, lets you check the trailer using Rear Vision Camera view
  • 3 Years of OnStar® Premium Plan
    • Access the entire suite of OnStar Safety & Security Services and Connected Services1. This includes the OnStar Guardian app, connectivity for available In-Vehicle Apps, In-Vehicle Wi-Fi Hotspot data and Remote Access through the myGMC mobile app
  • Buckle to Drive
    • Prevents the vehicle from being shifted out of Park until the driver seat belt is fastened
    • Encourages seat belt use
    • Times out after 20 seconds and can be turned on/off in Settings or Teen Driver menu
  • 7 airbags (requires front bucket seats)
    • Frontal airbags for driver and front outboard passenger1
    • Seat-mounted side-impact airbags for driver and front outboard passenger1
    • Driver inboard seat-mounted side-impact airbag1 (requires bucket seats)
    • Head-curtain airbags for front and rear outboard seating positions1
    • Includes front outboard Passenger Sensing System for frontal passenger airbag and illuminates a status light that indicates whether the airbag is on or off1
  • Trailer sway control
    • Helps prevent trailer sway by monitoring driver steering input and then automatically applying the trailer brakes
  • Rear Pedestrian Alert
    • When in Reverse, alerts you to detected pedestrians directly behind your vehicle1
    • Limited nighttime and low visibility performance
    • May require additional optional equipment
  • Rear Seat Reminder
    • Helps to remind the driver to check the back seat(s) before leaving the vehicle1
    • Activates when rear doors are opened and closed up to 10 minutes before or anytime while your vehicle is on
    • Under certain conditions, once the vehicle is switched off, designed to sound audible chimes and display a visual message within the Driver Information Center
    • Activates only once each time the vehicle is turned on and off, and would require re-activation on a second trip
  • Tire Pressure Monitoring System
    • Monitors the pressure in each tire and alerts you if there is a low-pressure condition in one or more of the tires1
    • Includes Tire Fill Alert1
  • IntelliBeam
    • At speeds above 25 mph, can automatically turn vehicle's high beams on and off according to surrounding traffic conditions
  • Hill Descent Control
    • Uses antilock braking to help provide a smooth, controlled descent
    • Helps driver maintain control of the vehicle without depressing the brake pedal
    • Activates by pushing a button on the switch bank to the left of the steering wheel
  • Rear child security door locks
    • When activated, prevents passengers from opening the rear doors from inside the vehicle
  • Forward Collision Alert
    • Warns you if it detects a potential collision with a detected vehicle you're following so you can take action1
    • Can also provide a tailgating alert if you're following a vehicle much too closely
  • Enhanced Automatic Emergency Braking
    • Can help you avoid or reduce the severity of collisions with a detected vehicle you're following using radar and camera technology1
    • Can automatically provide hard emergency braking or enhance your hard braking
    • Works at speeds above 2 mph
    • May require additional optional equipment
  • Rear Cross Traffic Alert
    • Warns you of detected vehicles crossing behind you when in Reverse1
    • May require additional optional equipment
  • StabiliTrak, electronic stability control system with traction control
    • Automatically helps enhance control, particularly during emergency maneuvers, by adjusting the brakes and engine torque to help you stay on your intended path
    • Activates when vehicle sensors detect a difference between the driver's intended path and the direction the vehicle is actually travelling
    • Includes Traction Control that detects wheel slippage and applies brake pressure and/or reduces engine power to help the driver maintain control when accelerating on wet or snow-covered roads
    • Includes Brake Assist that senses how hard and fast a driver hits the brake pedal and gives extra braking assistance, if required
  • LED Daytime Running Lamps
    • Illuminate when your vehicle is running and headlamps are off
    • Include automatic exterior lamp control
  • LATCH System
    • Lower Anchors and Tethers for CHildren system helps make it easy to install and secure a compatible child restraint seat
  • OnStar® & GMC Connected Services capable
    • Terms and limitations apply. See onstar.com or dealer for details.
  • Front Pedestrian Braking
    • At speeds between 5 and 50 mph, can help you avoid or reduce the severity of a collision with a pedestrian it detects directly in front of you1
    • Provides pedestrian alerts and can automatically provide hard emergency braking or enhance driver's hard braking
    • Limited nighttime and low visibility performance
  • Hill Start Assist
    • When you are stopped on an incline, this feature keeps the brakes engaged for a split second as you transition from brake pedal to gas pedal
    • Automatically releases once you press down on the accelerator
    • Prevent vehicle roll-back while the driver moves his/her foot from the brake to the accelerator pedal
  • Teen Driver
    • Helps encourage better driving habits for teens by providing an in-vehicle report card1
    • Activates certain safety systems, if equipped, when a Teen Driver-designated key fob is used
    • Mutes the radio until the front-seat occupants fasten their seat belts
  • Trailer Side Blind Zone Alert
    • Provides visual side-mirror alerts when a moving vehicle is detected in a side blind zone that is extended to trailer lengths1
    • May require additional optional equipment
  • Hitch View
    • Shows a close-up view of the trailer hitch1
    • In Reverse, the view can be used to line up your hitch to your trailer
    • When driving, the view can be used to check your trailer hitch
    • Shifting to Park automatically engages the Electric Parking Brake (if equipped)
    • May require additional optional equipment
  • Enhanced Automatic Parking Assist
    • Can automatically steer, brake, and shift gears to park your vehicle into a detected parallel or perpendicular parking space1
    • Can also help you unpark your vehicle
    • You must always be prepared to override the feature and take control
    • May require additional optional equipment
  • Reverse Automatic Braking
    • Alerts you and/or automatically provides hard emergency braking when in Reverse1
    • Can help avoid collisions with detected vehicles and objects directly behind you
    • May require additional optional equipment
  • Smart Trailer Integration Indicator
    • Monitor and control a range of smart trailering features

Premium Options & Packages

Adaptive Cruise Control
  • Allows the cruise control set speed and following gap to be selected1
  • If no vehicle is detected in your path, works like regular cruise control
  • If a vehicle is detected in your path, can maintain the selected following gap between your vehicle and the vehicle ahead
  • You can always override the feature and take control
  • May require additional optional equipment
10.2" diagonal GMC Premium Infotainment System with Google built-in
  • 10.2" diagonal GMC Premium Infotainment System with Google built-in, includes multi-touch display, AM/FM/SiriusXM1 radio capable
  • Bluetooth®2streaming audio for music and select phones
  • Wireless Apple CarPlay™ capability for compatible phones3
  • Wireless Android Auto capability for compatible phones4
  • Customize and manage entertainment and vehicle feature settings through the 10.2" diagonal touch-screen display
  • Use, control and manage select smartphone apps through the Infotainment system
  • Voice-activated technology for phone
Tri-zone automatic climate control
  • Automatically maintains the selected temperatures for the driver, front passenger and rear seat passengers
GVWR, 7500 lbs. (3402 kg) (Standard on 4WD models with (L84) 5.3L EcoTec3 V8 engine or (L87) 6.2L EcoTec3 V8 engine. Standard on 2WD models with (LM2) Duramax 3.0L Turbo-Diesel I6 engine.) (STD)
Rear Camera Mirror Washer
  • The washer routes washer fluid to the rear camera lens and can spray on command
  • Fluid washes over the rear camera lens to help to remove mud, dust, snow, ice and moisture
  • May require additional optional equipment
LED fog lamps
  • Help minimize glare in adverse driving conditions
Remote Start
  • Start your vehicle remotely and step into a comfortably warmed or cooled vehicle, depending on the weather and your preset preferences
  • Locks doors and turns on parking lamps while the engine is running
  • If equipped, the heated seats may also be activated, depending on certain weather conditions
Interior lighting
  • Driver- and passenger-side door switch with delayed entry feature
  • Dome light
  • Map lights in front and second row seat positions
  • Cargo light, door handle or Remote Keyless Entry-activated illuminated entry
Very Dark Ash Gray perforated leather seating surfaces with Dark Walnut interior decor
Enhanced Automatic Parking Assist
  • Can automatically steer, brake, and shift gears to park your vehicle into a detected parallel or perpendicular parking space1
  • Can also help you unpark your vehicle
  • You must always be prepared to override the feature and take control
  • May require additional optional equipment
Hands-Free power liftgate with emblem projection
  • Opens liftgate when the system senses the key fob and the driver places their foot under the rear bumper
  • Memory height function allows you to program how high the gate opens to suit you
  • You can also press the liftgate open button on the key fob or use the exterior release button
Memory settings
  • Recalls 2 driver presets for 8-way power driver seat, outside rearview mirrors and power and tilt and telescopic steering column
  • Press memory button 1 or 2 to program and recall preferences
  • May require additional optional equipment
Rainsense automatic wipers
  • Turn on automatically when sensors detect varying degrees of precipitation on the windshield
  • The intermittent feature adjusts the speed of the wipers to help keep the windshield clear in a variety of conditions
Rear air conditioning
7 airbags (requires front bucket seats)
  • Frontal airbags for driver and front outboard passenger1
  • Seat-mounted side-impact airbags for driver and front outboard passenger1
  • Driver inboard seat-mounted side-impact airbag1 (requires bucket seats)
  • Head-curtain airbags for front and rear outboard seating positions1
  • Includes front outboard Passenger Sensing System for frontal passenger airbag and illuminates a status light that indicates whether the airbag is on or off1
Panoramic power sunroof
  • Opens over the first row and second row at the push of a button
  • Tilts upwards for extra ventilation
  • Retracts into the roof
  • Power sunshade can be closed when you want to block light from entering the cabin from above
  • Dual panel glass
ADVANCED TECHNOLOGY PACKAGE
Hitch Guidance
  • When in Reverse, displays a centered guideline on the Rear Vision Camera view1
  • Can help you line up the hitch to your trailer
  • When driving, lets you check the trailer using Rear Vision Camera view
Wireless Charging
  • Uses induction technology for portable electronic devices
  • Convenient charging location within lower bin directly beneath the Infotainment screen
ADDITIONAL EQUIPMENT
  • SMART TRAILER INTEGRATION INDICATOR
  • LICENSE PLATE FRONT MOUNTING PACKAGE
  • COOLING SYSTEM, EXTRA CAPACITY
  • REAR CAMERA MIRROR WASHER
  • REVERSE AUTOMATIC BRAKING
  • SENSOR, GLASS BREAKAGE
  • TRAILER SIDE BLIND ZONE ALERT
  • TRAILER BRAKE CONTROLLER, INTEGRATED
ADVANCED SECURITY PACKAGE, BODY SECURITY CONTENT
  • Includes (UTR) self-powered horn
  • (UTV) interior movement sensors
  • (UTU) vehicle inclination sensors
  • (UTW) glass break sensors in rear quarter glass and liftgate window and door and liftgate lock shields
ADVANCED TECHNOLOGY PACKAGE
$3,585
  • Includes (UKL) Super Cruise
  • (UKZ) Enhanced Automatic Parking Assist
  • (UVZ) Reverse Automatic Braking
  • (DRZ) Rear Camera Mirror
  • (CWA) Rear Camera Mirror Washer and (NWM) Advanced Security Package content
AUDIO SYSTEM, 10.2" DIAGONAL PREMIUM GMC INFOTAINMENT SYSTEM WITH GOOGLE BUILT-IN
  • Includes color touch-screen
  • multi-touch display
  • AM/FM stereo
  • Bluetooth streaming audio for music and most phones; featuring wireless Android Auto and Apple CarPlay capability for compatible phones
  • advanced voice recognition
  • in-vehicle apps
  • personalized profiles for infotainment and vehicle settings
AXLE
  • REAR AXLE
  • 3.23 RATIO
DARK WALNUT/VERY DARK ASH GRAY, PERFORATED LEATHER SEATING SURFACES
  • (Interior color has lighter/darker two-tone effect.)
DENALI PREFERRED EQUIPMENT GROUP
  • Includes Standard Equipment
EMISSIONS
  • EMISSIONS
  • FEDERAL REQUIREMENTS
ENGINE, 6.2L ECOTEC3 V8
  • With Dynamic Fuel Management
  • Direct Injection and Variable Valve Timing
  • includes aluminum block construction (420 hp [313 kW] @ 5600 rpm
  • 460 lb-ft of torque [624 Nm] @ 4100 rpm)
ENHANCED AUTOMATIC PARKING ASSIST
  • Includes semi-automatic steering
  • applying limited braking
  • as well as shifting gears into a detected parallel or perpendicular parking space
GVWR
  • GVWR
  • 7500 LBS. (3402 KG)
HITCH VIEW
  • With image adjustment
  • Pan/Zoom
LPO, WHEEL LOCKS, SET OF 4
$125
  • (dealer-installed)
MAX TRAILERING PACKAGE
$415
  • Includes (ZL6) ProGrade Trailering System and (V03) extra capacity cooling system
PAINT
$495
  • PEARL BEIGE METALLIC
PROGRADE TRAILERING SYSTEM
  • Includes (PZ8) Hitch View
  • (JL1) trailer brake controller and (UET) Smart Trailer Integration Indicator; Also includes (UKV) Trailer Side Blind Zone Alert.)
REAR CAMERA MIRROR, INSIDE REARVIEW AUTO-DIMMING
  • With full camera display
REAR SEAT MEDIA SYSTEM
$1,995
  • Includes dual rear seat-mounted 12.6" diagonal color-touch LCD HD screens
  • two Bluetooth headphones with 2 HDMI ports on the back of the center console
SEAT TYPE
  • SEATS
  • FRONT BUCKET
SENSOR, VEHICLE INCLINATION
  • Will detect vehicle being towed or jacked up
SENSOR, VEHICLE INTERIOR MOVEMENT
  • Will detect movement within the cabin of the vehicle
SUNROOF, POWER PANORAMIC, DUAL-PANE
$1,500
  • Tilt-sliding with express-open and close and power sunshade
SUPER CRUISE
  • A hands-free driver assistance feature for use on compatible roads
  • includes automatic lane changing and trailering capability
  • 3-year subscription
THEFT-DETERRENT ALARM SYSTEM, CONTENT THEFT ALARM
  • Self-powered horn
TRANSMISSION, 10-SPEED AUTOMATIC
  • Electronically controlled with overdrive
  • includes Traction Select System including tow/haul
WHEELS, 22" X 9" (55.9 CM X 22.9 CM) BRIGHT MACHINED ALUMINUM WITH PREMIUM PAINT
$2,025
  • Includes (SFE) wheel locks
  • LPO.)

Payment Options

Customer Reviews

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Philip Jansen

Philip Jansen

GMC Sales Consultant

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331 Reviews
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Deanndra Mathes

Deanndra Mathes

Honda Sales Consultant
124 Reviews
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Brian Cole

Brian Cole

GMC Sales Consultant
77 Reviews
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Philip Jansen

Philip Jansen

GMC Sales Consultant

Certified

4.9 | 331 Reviews
Deanndra Mathes

Deanndra Mathes

Honda Sales Consultant


5 | 124 Reviews
Brian Cole

Brian Cole

GMC Sales Consultant


5 | 77 Reviews
Phillip Richardson

Phillip Richardson

Honda Sales Consultant


4.9 | 314 Reviews
Tyson Hall

Tyson Hall

Pre-Owned Sales Consultant


4.9 | 177 Reviews
Mike Brown

Mike Brown

Pre-Owned Sales Consultant


4.9 | 78 Reviews
Ramon Constancio

Ramon Constancio

Pre-Owned Sales Consultant


4.9 | 53 Reviews
Kienan Beasley

Kienan Beasley

GMC Sales Consultant


4.9 | 250 Reviews
David Hendrix

David Hendrix

Honda Sales Consultant


4.9 | 36 Reviews
Robby Phillips

Robby Phillips

Honda Sales Consultant


4.8 | 59 Reviews
Norma Ramirez

Norma Ramirez

Honda Sales Consultant


4.8 | 38 Reviews
Albert Botello

Albert Botello

Pre-Owned Sales Consultant


4.8 | 217 Reviews
Jack Gilvin

Jack Gilvin

GMC Sales Consultant


4.7 | 72 Reviews
Ricardo Alegria

Ricardo Alegria

Pre-Owned Sales Consultant


4.6 | 323 Reviews
Philip Jansen

Philip Jansen

GMC Sales Consultant

331 Reviews
Certified
Contact Me
Dealership Experience 14 years 6 months
Industry Experience 42 years 3 months
Love Vintage Cars and Cycles, Car Racing, Motorcycle Racing, Camping and Meeting new people. Visiting National Parks.
Recent Reviews

May 05, 2024

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Phillip did ok , however Ethan McZenzie who was not our

Phillip did ok , however Ethan McZenzie who was not our direct sales person went above and beyond. Phillip seemed only minimally interested in the sale or communication while waiting on the arrival of our vehicles. I can’t say enough positive about Ethan and he continues to be available to help, always polite and professional.

Apr 27, 2024

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It was a very nice experience dealing with your sales

It was a very nice experience dealing with your sales staff, I enjoyed the experience dealing with Phillip , he’s a very nice and helpful person. Thanks again . Bill Freeman

Mar 25, 2024

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Very pleased with the dealing we had with Phillip and

Very pleased with the dealing we had with Phillip and everyone at Frank Brown. this is the 3rd vehicle we had bought from them.

Feb 23, 2024

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Great service, Ronnie was prompt and kept me informed

Great service, Ronnie was prompt and kept me informed Would highly recommend this service dept to anyone

Feb 06, 2024

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I have been dealing with Frank Brown for 30 years and

I have been dealing with Frank Brown for 30 years and they always come through with great cars and great deals.

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Deanndra Mathes

Deanndra Mathes

Honda Sales Consultant
Contact Me
Dealership Experience 3 years 7 months
Recent Reviews

Apr 29, 2024

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Employee Rating

Everyone was very friendly and assisted me with all of my

Everyone was very friendly and assisted me with all of my questions. They even stayed late twice for me to finish looking at vehicles and then when leasing my vehicle.

Apr 06, 2024

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Employee Rating

Very pleasant working with the sales lady and she worked

Very pleasant working with the sales lady and she worked getting us taken care of as well as the manager who did the paperwork for completing the sale. We are enjoying our new Ridgeline. Thanks to all!!

Mar 15, 2024

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All of the staff we dealt with were very friendly and

All of the staff we dealt with were very friendly and team oriented. Dealership was clean and had a nice variety of models to shop from.

Feb 29, 2024

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Everyone was ready to sell a car Saturday.

Everyone was ready to sell a car Saturday. Super pleasant experience. Loved Deanndra's attitude and responses to my requests.

Feb 17, 2024

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Pleasant.

Pleasant. It was a very pleasant enjoyable process. Everything was easy. It was a very pleasant enjoyable process. Everything was easy.

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Brian Cole

Brian Cole

GMC Sales Consultant
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Dealership Experience 8 years 4 months
Industry Experience 8 years 4 months
Recent Reviews

Apr 10, 2024

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They made the car buying experience very pleasant and

They made the car buying experience very pleasant and easy. Very helpful to get me into a vehicle that I was looking for.

Apr 07, 2024

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Frank Brown did a great job!

Frank Brown did a great job! Brian did a great job finding a truck for our trade in.

Jan 16, 2024

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I am assured each time I go to service my car that they

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always.

Jan 16, 2024

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I was very pleased with frank brown their assistance was

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly!

Jan 16, 2024

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Ordered a new Truck and it arrived sooner than expected

Ordered a new Truck and it arrived sooner than expected had a full tank of fuel and the service was outstanding!

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Phillip Richardson

Phillip Richardson

Honda Sales Consultant
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Dealership Experience 9 years 1 months
Industry Experience 9 years 1 months
Lubbock has been my home since 1979. I grew up here, graduated high school and college here, send my kids to LISD schools, attend church here, and this is where I will be buried. My goal is to help my friends and neighbors have a phenomenal purchase experience while buying the best vehicle on the market.
Recent Reviews

Apr 18, 2024

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Great place to buy a car.

Great place to buy a car. Highly recommend. Ask for Phillip. He made the car buying process very easy.

Apr 17, 2024

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Emilo & Phillip are always professional and I always go

Emilo & Phillip are always professional and I always go see him when I need a new vehicle. Emilo and Phillip always go the extra mile when I need anything.

Feb 21, 2024

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Phil was amazing.

Phil was amazing. I appreciate his patience and getting the deal done as efficiently as possible.

Jan 17, 2024

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Always good service and friendly staff that take good

Always good service and friendly staff that take good care of their customers and their needs.

Jan 16, 2024

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Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

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Tyson Hall

Tyson Hall

Pre-Owned Sales Consultant
Contact Me
Dealership Experience 8 years 10 months
Industry Experience 20 years
Recent Reviews

May 03, 2024

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Great experience!

Great experience! No pressure salesman. Great sales/finance manager. Definitely a repeat customer. Love our new Yukon!!

Feb 17, 2024

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They were very helpful in making sure I got my pickup.

They were very helpful in making sure I got my pickup. Thank you to everyone that helped me.

Jan 16, 2024

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Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

Jan 16, 2024

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Employee Rating

I am assured each time I go to service my car that they

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always.

Jan 16, 2024

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Employee Rating

I was very pleased with frank brown their assistance was

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly!

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Mike Brown

Mike Brown

Pre-Owned Sales Consultant
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Dealership Experience 5 years 7 months
Industry Experience 33 years 5 months
Recent Reviews

May 01, 2024

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Mike Brown is very helpful, very knowledgeable, and went

Mike Brown is very helpful, very knowledgeable, and went above and beyond to get me the car I wanted. Everyone was very professional.

Mar 04, 2024

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Very fast and efficient Was able to get it all done with

Very fast and efficient Was able to get it all done with emails, DocuSign and phone calls

Feb 29, 2024

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Mike was phenomenal during my shopping and ended up

Mike was phenomenal during my shopping and ended up putting me in exactly what I wanted. The finance manager I worked with (I can't remember his name ??) but he was also amazing. These men genuinely made my car shopping easy and comfortable. I can't praise them enough.

Jan 16, 2024

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it was a good experence with them they were rlly helpfull

it was a good experence with them they were rlly helpfull in everyway really good people

Jan 16, 2024

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I am assured each time I go to service my car that they

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always.

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Ramon Constancio

Ramon Constancio

Pre-Owned Sales Consultant
Contact Me
Dealership Experience 6 years 2 months
Industry Experience 35 years 3 months
Recent Reviews

May 02, 2024

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Ramom Constancio did an excellent job .

Ramom Constancio did an excellent job . He listened to me about what I was looking for and helped me find it. Thank you so much!

Jan 24, 2024

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From the time the time that you make contact with sales

From the time the time that you make contact with sales person to finance , everyone is friendly a most important very professional. Ramon Mike and Emilio. Would definitely recommend somebody or happily do business with these people again.

Jan 16, 2024

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Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

Jan 16, 2024

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El megor vendedor amable cencillo buen trato con los

El megor vendedor amable cencillo buen trato con los clientes lo recomiendo 💯 x ciento gracias

Jan 16, 2024

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Employee Rating

I am assured each time I go to service my car that they

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always.

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Kienan Beasley

Kienan Beasley

GMC Sales Consultant
Contact Me
Dealership Experience 6 years 4 months
Industry Experience 6 years 7 months
My goal is to create an enjoyable shopping experience. Top 10 Salesman in the GMC District for 2021. I grew up in New Mexico, moved to Lubbock and went to Texas Tech. When I'm not at work, I enjoy spending time with my family and playing guitar.
Recent Reviews

Apr 06, 2024

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Employee Rating

Very pleasant working with the sales lady and she worked

Very pleasant working with the sales lady and she worked getting us taken care of as well as the manager who did the paperwork for completing the sale. We are enjoying our new Ridgeline. Thanks to all!!

Mar 21, 2024

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Kienan was great!

Kienan was great! He literally walked us through the whole process. Explained everything and the customer service from everyone was great!

Mar 20, 2024

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The best guys Worked hard to get me the deal I needed

The best guys Worked hard to get me the deal I needed Tired of typing

Mar 14, 2024

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Best dealership ever!

Best dealership ever! Kienan Beasley always goes above and beyond to met our needs! Wont car shop with anyone else!

Jan 16, 2024

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I was very pleased with frank brown their assistance was

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly!

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David Hendrix

David Hendrix

Honda Sales Consultant
Recent Reviews

Jan 16, 2024

Dealership Rating
Employee Rating

Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

Jan 16, 2024

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Employee Rating

I was very pleased with frank brown their assistance was

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly!

Jan 16, 2024

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They do a good job.

They do a good job. That’s all I should need to write. Fourteen fifteen.

Mar 31, 2023

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I did not purchase my Honda from this dealership but I do

I did not purchase my Honda from this dealership but I do get it serviced here. They do an excellent job and check-in/out your greeted from start to finish with a smile. I also come here because their prices are the best. Thank you so much!

Mar 19, 2023

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I’m pretty freaked out my brand new car broke down, but

I’m pretty freaked out my brand new car broke down, but at least Dean L. was cool and understanding. Thankful for him and his hard work.

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Robby Phillips

Robby Phillips

Honda Sales Consultant
Contact Me
Dealership Experience 6 years 4 months
Industry Experience 9 years 5 months
Recent Reviews

May 01, 2024

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Employee Rating

Best car buying experience I’ve had, Rob and the entire

Best car buying experience I’ve had, Rob and the entire Frank Brown team make everything easy and quick. Thank y’all.

Apr 07, 2024

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Employee Rating

When the driver’s side window broke for no reason they

When the driver’s side window broke for no reason they replaced it and loaned me a car to drive. I had had the CRV for less than two days. They were so kind and helpful.

Mar 20, 2024

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Easy I am a repeat customer and this time was an easy

Easy I am a repeat customer and this time was an easy process Well done

Mar 08, 2024

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Employee Rating

Robby was very helpful and knowledgeable on the vehicle

Robby was very helpful and knowledgeable on the vehicle we were interested in. Finalizing the purchase was fast and easy.

Jan 16, 2024

Dealership Rating
Employee Rating

Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

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Norma Ramirez

Norma Ramirez

Honda Sales Consultant
Recent Reviews

Apr 14, 2024

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Employee Rating

They are always polite, professional, and friendly.

They are always polite, professional, and friendly. They treat me with respect. And I have never had to take the car back after having it fixed

Mar 08, 2024

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Very courteous and friendly !

Very courteous and friendly !?? Norma is such a sweet and knowledgeable sales person. Enjoy her very much!??

Feb 13, 2024

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No pressure sales, Norma was super nice and helpful.

No pressure sales, Norma was super nice and helpful. Would buy there again for sure!

Jan 28, 2024

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Fantastic!

Fantastic! It's my third purchase and will keep coming back. I highly recommend to everyone.

Jan 16, 2024

Dealership Rating
Employee Rating

Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

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Albert Botello

Albert Botello

Pre-Owned Sales Consultant
Contact Me
Dealership Experience 11 years 1 months
Industry Experience 29 years 5 months
Recent Reviews

Feb 14, 2024

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Employee Rating

Easy fun and effective The entire experience was amazing

Easy fun and effective The entire experience was amazing Albert did an amazing job. I will highly recommend him to everyone I know that is looking

Jan 21, 2024

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Service at Frank Brown GMC was quick and easy with no

Service at Frank Brown GMC was quick and easy with no appointment required. As usual.

Jan 18, 2024

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Good Customer Service.

Good Customer Service. Knowledgeable salesman. He’s approachable person. Thanks very much! We truly appreciate your wonderful service.

Jan 16, 2024

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Great experience.

Great experience. Not high pressure, quick, got a decant trade value on my vehicle. Had the vehicle I was looking for.

Jan 16, 2024

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Employee Rating

Very Professional, High recommended.

Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks

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Jack Gilvin

Jack Gilvin

GMC Sales Consultant
Recent Reviews

May 07, 2024

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Great place to shop for a new car!

Great place to shop for a new car!No pressure pushy salesman.Got a great finance rate.Will recommend to my friends!

May 01, 2024

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Clean.

Clean. Everyone was friendly. I would recommend to family and friends and would return myself.

Apr 18, 2024

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A truly great experience with absolutely no undue

A truly great experience with absolutely no undue pressure. J.R was extremely knowledgeable. Would certainly recommend Frank Brown and J.R. To everyone.

Mar 27, 2024

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Very knowledgeable about their vehicles and friendly easy

Very knowledgeable about their vehicles and friendly easy process to exceed all my wants and needs . Very happy and would highly recommend all my family and friends to purchase at Frank Brown GMC.

Mar 02, 2024

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Employee Rating

Everyone wa personable and professional.

Everyone wa personable and professional. I was made to feel at home and the paperwork went fast.

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Ricardo Alegria

Ricardo Alegria

Pre-Owned Sales Consultant
Contact Me
Dealership Experience 12 years 3 months
Industry Experience 12 years 3 months
Recent Reviews

Apr 30, 2024

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Employee Rating

The guy at the front counter cussed at my wife when she

The guy at the front counter cussed at my wife when she arrived to drop off her vehicle. We bought this vehicle brand new about a year ago and it was still under warranty. I was unable to get an estimate for when repairs would be done, and the dealership was unable to provide me a loaner car. They also told me they did not want money tied up in a vehicle that would be in the shop for several months and we’re not interested in taking my vehicle as a trade-in. There was no concern shown for me as the customer who bought a new vehicle and did not have a way to take my children to school for several months.

Mar 07, 2024

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Ricardo was on the used car lot when my husband and I

Ricardo was on the used car lot when my husband and I drove up to look at vehicles. It was extremely cold that day, and the wind was blowing hard. I pulled up and asked about used Acadias. He began to show us what was on the lot and answer questions we had. He never was pushy over full of hot air, and he allowed us to look around. When we became serious about the vehicle we bought, he was kind enough to bring it to our home to make sure it would fit in the garage. We went back up to the dealership to look around, the one we'd looked at had sold. I saw an Acadia in a different color that I liked, test drove it, and that was it. I have spoken to Ricardo after the sale about different things I needed to learn, and he has been patient the entire time. I can't say enough good things about his desire to pay attention and listen to a female. I went to a local dealership and asked to look at some cars. The salesman said, 'Well little lady, why don't you go home and get your husband!' I was livid, and NO, I didn't buy a car from him or the dealership!! Keep up the customer service, Ricardo!!

Feb 14, 2024

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Monday morning I reached out to Frank Brown via there

Monday morning I reached out to Frank Brown via there website in regards to a 2020 Chevy Suburban, Midnight Black Edition Z71. I was promptly contacted by Ricardo regarding my inquiry. Since I live nearly 5 hours away much of our dealing had to be conducted over the phone. We spent some time discussing price and trade-in value. The trade-in offer came in at $6,000 but the market price of the car is $10,500 - $13,500 so I was a bit hesitant on striking a deal. The sales manager, Emilio, called me on the phone to explain the he could not come up on the trade-in offer. Emilio was not as professional as I had hoped, he attempted to tell me he was not going to eat the negative equity in the car, certainly was off-putting to be talked to with that regard. Interesting sales tactics Emilio! Nevertheless, After getting off the phone and not being able to feel like the deal was fair, I followed up with Ricardo and told him I was still interested. By Monday afternoon Ricardo was able to drop the price of the Suburban enough to entice my interest, and I told him I might be interested in the deal without the trade-in. I informed Ricardo I would need a day or two to get with the bank and get approved for the loan. Wednesday Morning at 10:00 am I contacted Ricardo and asked that he draw up the new deal but to include the trade-in. He promptly sent me the revised balance sheet and by 10:50 am I informed Ricardo that I was approved for the loan so we initiated to close the deal. By 12:30 pm I had already sent Ricardo all of the required paperwork to finalize the deal, he got my Drivers License, my Wife's drivers license, our car insurance card, the bank payoff instructions and the Bank Loan funds request form. Originally we discussed meeting halfway between San Antonio and Lubbock, but after coming to terms I told Ricardo that he would need to meet me in Junction to close the deal. He told me no problem let me get that approved with my boss. A couple minutes later he texted back to inform me that we could meet up Sunday at 10 AM. I told him that would work. Then at 2:33 pm, Ricardo Texts me and says "Sorry. There were 2 salesman working on the same suburban. Unfortunately, his customers were here and they ended up buying it." I was flabbergasted that they sold the car out from underneath me when they had been sitting on everything they needed to seal the deal for an hour and a half. So I called Ricardo and demanded an explanation. He handed the phone off to Emilio whom proceeded to shift the blame from the dealership to me. He rebutted, well why didn't you pull the trigger Monday, you changed the meet up location, they got here first the deal was done before lunch, we don't hold cars for people unless they put money down, all the while he never attempted to assume responsibility for the lack of communication. Poor professionalism! I had a friend inquire about the car at 3:00 pm to see if they were bluffing, when Ricardo called my friend he informed him the car had been sold and hour earlier! This conflicts with the information Emilio said about selling the car before lunch. This sales manager was down right rude, tried to tell me it was my fault that they sold the car out from under me, did not take any responsibility for not conveying that a deposit was required to hold the car while finalizing the paperwork. Basically, I believe the other salesman knew that I was trying to purchase the car, used that information to get the other client to pull the trigger on the deal and accepted the alternative deal because they didn't have to deliver the car to the new prospective buyer. These are not honest salesman, I do not recommend doing business with this dealership. I extended the opportunity of redemption to Emilio that if he found that exact car I would still consider purchasing it through them, despite how they treated me. Emilio stated that he would reach out to me if he found another one like it.

Jan 17, 2024

Dealership Rating
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Very attentive and friendly staff, clean well maintained

Very attentive and friendly staff, clean well maintained facilities, quick easy overall process, in and out in less than 2 hours

Jan 16, 2024

Dealership Rating
Employee Rating

I have been buying at Frank Brown for years good friendly

I have been buying at Frank Brown for years good friendly people to work with,

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Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers.

The Manufacturer’s Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.

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Main (806) 796-7777 Parts (806) 589-1071 Sales (806) 370-1312 Service (806) 370-5866
5802 Spur 327 At Frankford Ave. 5802 Spur 327 At Frankford Ave.
Lubbock, TX 79424
Frank Brown GMC 33.5405, -101.94051.