SMB Workflow Scan Fails With a Login Failure Message on the Confirmation Sheet
- Product support for
- WorkCentre 5945/5955
- Article ID
- KB0228433
- Published
- 2020-02-20
Create a New Shared Folder and Windows Admin Account (following Windows 10 upgrade)
Power Printer Down, Disconnect Power Cord for 2 Minutes, then Power On
Set the File Repository Port to 445 in CentreWare Internet Services (CWIS)
Change the SMB Repository to IP Address From Host Name via CentreWare Internet Service (CWIS)
Remove Microsoft Windows Live Essentials (Windows 7) From the Scanning Server
Add the Domain Name in front of the Login Name if Using Domain Account
Configure a Server Message Block (SMB) Workflow Scanning Repository / Folder
Make Sure Login Name and Password are Correctly Configured in SMB Repository Settings
Perform a Software Reset (Restart / Reboot) Using the All Software Option