Foolish Investor with Several Frustrations
I have learned a lot about investing and have been successful overall. However, my reason for not giving 5 stars is for 3 reasons.
1. Contacting customer service is difficult to say the least. Once done, multiple times I have received responses that looked scripted and did not really address my question. That make my question seem not important.
2. The website has lots of tools but is difficult to navigate. The search function does not work well either. Even when I know what I am wanting to look at, finding it is difficult.
3. The app has been a great addition but is very glitchy. Here are just two examples. When reading an article that lists multiple stocks toward the top, when you scroll those icons side to side, it will sometimes close the article. There is no way to go back where you were unless you remember the name. Next, when reading an article, if a new article notification comes in, it moves to that article. Lots of bugs.
Date of experience: April 21, 2024