Banner Self Service - Alabama A&M University

Alabama A&M University 

Faculty & Advisors Guide: 

Banner Self Service 

Office of the Registrar

Table of Contents 

Welcome to Banner ……………………………………………………………………….. Page 3 

Main Menu……………………………………………………………………………………… Page 4 

Student Information ……………………………………………………………………… Page 5 

Quick Reference...…………………………………………………………………………… Page 6‐7 

Term Selection....……………………………………………………………………………. Page 8 

CRN Selection…………………………………………………………………………………. Page 9 

Faculty Detailed Schedule……………………………………………………………… Page 10 

Week at a Glance…………………………………………………………………………… Page 11 

Detailed Class List…………………………………………………………………………. Page 12 

Summary Class List……………………………………………………………………….. Page 13 

Mid‐term Grades…………………………………………………………………………… Page 14 

Final Grades…………………………………………………………………………………… Page 15 

View Active Assignment…………………………………………………………………. Page 16 

Class Schedule………………………………………………………………………………… Page 17 

Course Catalog……………………………………………………………………………….. Page 18 

Syllabus Info…………………………………………………………………………………… Page 19 

Office Hours…………………………………………………………………………………… Page 20 

FAQs………………………………………………………………………………………………. Page 21‐23 

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WELCOME TO BANNER SELF‐SERVICE 

To access the Banner Faculty Self‐Service as an authenticated user, you must successfully log‐in with 

your User ID and PIN via the following link: 

(The Banner Faculty & Staff Log‐In Icon is located on the AAMU Homepage.) 

If difficulties transpire please log-in to: http://prod‐as.aamu.edu:9010/pls/PROD/twbkwbis.P_GenMenu?name=homepage 

After logging in you will be prompted to the following 

page: 

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Your Main Menu will contain only items specific to you. Every Faculty member will 

have a Faculty Services tab. Under this tab, you will find the following menu: 

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Faculty and Advisors 

Student Information Menu ‐ displays student information; this screen will give you 

the option to view a student's schedule, address/telephone information, e‐mail address and 

their academic transcript. If the student has a hold on their account, you are allowed inquiry 

access to view the hold. This screen will also process registration overrides when 

prerequisites and restrictions are active; Please note: You will need the student’s PIN in 

order to perform some of these functions. 

On Page 6, the Student 

Information Quick 

Reference will give you 

brief descriptions of 

each tab located under 

Student Information 

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Student Information Quick Reference 

Term Selection ‐ Allows you to select a term to be the default for your current session of Self‐Service. 

This term will carry through until you are prompted to change it or you log out of Self‐Service. 

ID Selection ‐ Allows you to select a student for your current session of Self‐Service. This student will 

carry through until you change it or you log out of Self‐Service. 

Enter the student’s 

Banner ID 

When the Banner ID is 

not known, enter the 

students last and first 

name and submit. 

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Student Information ‐ You may enter in the Student’s ID or Name here also. If you have placed an ID in 

the ID Selection box, General Student Information will appear such as: if the student is registered for the 

term, first term attended, residence status and other pertinent information. 

Student Address and Phones – Allows you to access contact information for the student you select. All 

Address and Phone Updates should continue to be updated in the Office of the Registrar. 

Student E‐mail Address ‐ If available, allows access to primary and secondary email addresses. 

Student Schedule – Allows you to view the student’s detailed class schedule. 

Academic Transcript – This is not an official transcript. You will have the option to choose either 

undergrad/graduate level course history. It will also show courses that are in progress for the current term. 

Degree Evaluation – (Not Available Fall 2009) Evaluations regarding graduation requirements are 

performed here. However, this is NOT an Official evaluation. After selecting the advisee/student of your 

choice, details of classes that have been completed/not completed will appear on the evaluation. 

Active Registrations – Allows you to view the detailed course schedule of students. 

Registration History – Allows you to see students registered courses and/or in progress registration. 

Advisee Listing – (Not Available Fall 2009) allows you to access information for your advisees. 

View Holds – Grants query access to holds on a student’s account. 

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MAIN MENU 

Term Selection – Most information is term driven. You will need to select the term you 

need to work with before you’re allowed to view data. If you fail to select a term you will be 

prompted to the current term. You will continue to view data from the term you selected 

until you choose another term. 

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Click on the arrow to select 

the most recent term that 

will provide the most 

current information about 

your advisees/students. 

Submit.

CRN Selection – You can choose the CRN of your preference in regards to viewing 

course information, enrollment counts, duration and class rosters. However, if you aren’t 

the Primary Instructor of the CRN, you may enter the CRN Directly. You will gain access 

to relatable information based on the chosen course reference number. 

For this function you must select Summary Class List link 

9

Faculty Detail Schedule ‐ Displays detailed information specific to each course you are 

teaching: such as number of credits, enrollment, days and time. 

10

Week at a Glance – class schedule by day and time. Classes that do not have scheduled 

meeting times or have time conflicts are listed at the bottom of the page. You may click in 

hyperlinked courses for more details. 

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Detailed Class List‐ provides Faculty with course information, enrollment, and a roster of 

students in the class with pertinent information about each student. 

12

Summary Class List – After choosing the CRN of your choice, this option will give you 

inquiry to course information, enrollment count and a summary class list (an alphabetized 

roster) based on the CRN chosen. If midterms/finals have been administered, this link will 

give you the option to ENTER or CHANGE the grade ONLY IF the deadline for submitting 

grades has not exceeded. You can also send emails to the students account from this display. 

(The icon will appear next to the student’s name if the email option is available.) 

Official Roster 

CONFIDENTIAL 

CONFIDENTIAL 

CONFIDENTIAL 

CONFIDENTIAL 

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Mid‐Term Grades ‐ Used to enter grades at Mid‐term. This feature is not available until 

the mid‐term assessments are in progress. It is not active/available at the beginning of a term 

or after the mid‐term assessment period ends. There is a 15 minute time limit on this page. If 

there are 15 or more minutes of inactivity, you will be prompted to login again. Please submit 

grades continuously. 

*** PLEASE NOTE: If a student has NEVER ATTENDED the course, you MUST select the FA 

option under the grade mode. This will indicate Failure for Non‐attendance. *** 

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Final Grades – Used to enter final grades. This feature is not available until the final 

assessments are in progress. It is not active/available in the beginning of a term. There is a 15 

minute time limit on this page. If there are 15 or more minutes of inactivity, you will be 

prompted to login again. Please submit grades continuously. You are entitled to make grade 

changes here if exams are still in progress. If the time has elapsed for grades to be completed, 

you are not permitted to make a Grade Change here. After the grade reporting period ends, 

please adhere to the standard Grade Change policy by submitting the necessary 

documentation to the Office of the Provost. 

*** PLEASE NOTE: If a student has NEVER ATTENDED the course, you MUST select the FA 

option under the grade mode. This will indicate Failure for Non‐attendance. *** 

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View Active Assignments – As a Faculty member, you can utilize this page to 

view all active assignments for a term. The class syllabus and office hours may be 

maintained here. You can also display the class list and detail schedule 

information. 

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Class Schedule – Using selection items, you may search for the schedule of courses 

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Course Catalog‐ Using selection items, you may search for active courses in the catalog 

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Syllabus Information – Maintain course syllabus information, learning objectives, required 

materials and technical requirements. 

This information will be 

viewable for students in 

the Class Schedule. 

The following statement will display when completing the syllabus: 

You have updated your syllabus information successfully. 

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Office Hours ‐ Use this page to maintain your office hours for a class. From/To Times and 

Dates are required when adding office hours. 

Students may view your office hours when the Display indicator is checked. Office hours may 

be deleted by clearing out From/To Times and Dates and clicking the Submit button. 

To duplicate the same office hours for another course, select course from Copy to field. 

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Frequently Asked Questions 

1. What is Banner Self Service? 

Banner Self Service is the self service (Web based) product used by students, faculty, staff and 

advisors. A secure web product, Banner Self Service retrieves and records data directly to and 

from the Banner database, based upon the user's role in Banner. All information is live and in 

real time. Banner Self Service provides information in an easy‐to‐read format that is available 

from any computer connected to the Internet. 

2. Which browser do I use? 

It is important that you use the most up‐to‐date version of your Internet browser. 

3. How do I access Banner Faculty Self Service on the Internet? 

Enter the Banner Faculty & Staff Log‐In Icon located on the Alabama A&M University’s 

Homepage. If problems occur, please use the following hyperlink: 

http://prod‐as.aamu.edu:9010/pls/PROD/twbkwbis.P_GenMenu?name=homepage 

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4. What information do I need to login to Banner Faculty Self Service? 

You will need your Banner user ID (capital A number) and PIN. The first time that you login 

you will be prompted to reset it. Do not give your PIN to anyone else. Policy prohibits access 

to the system by anyone other than the authorized user. 

5. I've forgotten my PIN or my account has become disabled. What do I do? 

If you have forgotten your PIN, you can answer your PIN question to reset your PIN. If you 

are still having a problem, contact the Registrar’s office IN PERSON to have it reset. 

6. Is there a time limit on Banner Faculty Self Service? 

Yes. For your protection, if your Banner Self Service session has more than 15 minutes of 

inactivity, your session will be terminated. 

7. What if I get lost or stuck in Banner Faculty Self Service? 

If you are having trouble or need to exit Banner Faculty Self Service, always click on the EXIT 

button on the top right of the page. Any data that you entered on the page will be lost. 

8. Who do I call for help? 

If you are having problems specific to Banner Faculty Self Service or need assistance, contact 

the Office of the Registrar at 256‐372‐5254. 

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9. How do I print class rosters? 

Faculty can print their own up‐to‐the‐minute class rosters using Banner Faculty Self Service. 

1. Login to Faculty Self Service 

2. Open the Summary Class List 

3. Print the class list by clicking the Printer icon or choosing the File menu and Print. 

If you are not the Primary Instructor: 

1. Login to Faculty Self Service 

2. Open the CRN 

3. Enter the CRN directly 

4. Open the Summary Class List and Print the Roster 

10. How SAFE is my Banner ID and PIN? 

The only way anybody can get access to your data through Banner Self Service is by entering 

your Banner ID number as well as the PIN known only to you. This is why you should change 

your PIN number to something that is known only to you. Please treat your PIN as you would 

your PIN number for your ATM card, for instance. 

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Banner Self Service - Alabama A&M University

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