Rhine Garrison Service Community Official Guide - Method Publishing

Rhine Garrison 2012 

hine Garr 

Rhine Garrison 

Service Community Official Guide 

2012

Welcome to 

G 

Rhine Garrison 

Service Community Official Guide 2012 Edition 

Current from March 2012 – February 2013 

This Guide, provided by the Army Welfare Service, is a source of information to 

Service personnel, families and dependants arriving at their new home or duty 

station. It is hoped the information contained within the Guide will be of use at 

the time of your arrival, and throughout your stay. 

For easy reference this guide is divided up as outlined below, each section is allocated 

a symbol which can be found on the bottom corner of each right-hand page: 

Foreword by Deputy Garrison Commander 

Emergency and Useful Telephone Numbers 

1: Housing and Accommodation Services 

2: Adult/Children's Education/Youth Activities 

3: Medical and Health Services 

4: Station Facilities 

5: Living in Germany and Rhine Garrison 

6: Security and Crime Prevention 

7: Useful Information 

A Classified Index and a Handy Index appear at the back of the Guide and you can 

find information on Emergencies on pages 143, 144 and Action on Fire Outbreak 

on page 97.

2 rhine garrison 2012

hine garrison 2012 3 

Foreword 

Lieutenant Colonel A R Thorne REME 

Commanding Officer Rhine Support Unit and Deputy Garrison 

Commander 

Welcome to Rhine Garrison. Whether you have newly arrived or have been here 

for sometime, this guide should help you find your way and highlight some of the 

opportunities available. 

Living in Germany, particularly if you have arrived here for the first time, can be 

quite confusing and complicated. There are many sources of help available and I 

encourage you to seek assistance whenever you feel you need it. You should find a 

starting point within this guide and I can recommend your local HIVE, the Garrison 

Bulletin magazine, and your Unit Welfare Officer for further information. 

Rhine Garrison consists of the Rheindahlen Military Complex (RMC), Javelin Barracks, 

Wildenrath and Ayrshire Barracks. This guide provides an extensive list of units and 

groups who provide the Support for our community; each plays an essential and 

complementary part. Underpinning this is the Rhine Support Unit (RSU) which 

comprises of: a small Station Staff Office in Javelin Barracks which looks after Javelin 

and Wildenrath; and then the Rheindahlen Support Squadron, Housing Officer and 

Welfare Officer in Rheindahlen providing a similar function for the RMC. Tying this 

together are my staff in Headquarters Rhine Garrison; if you are at all unsure of 

where to go for assistance then please feel free to contact any member of the RSU. 

We are fortunate enough to live in an attractive and interesting part of Europe. There 

is certainly something for everybody. I encourage you to make the most of your time 

here in Rhine Garrison by getting out and enjoying the many local and international 

opportunities that are on our doorstep. Closer to home, the Garrison has a wide 

range of clubs, facilities, sports and education opportunities. We need people to 

participate enthusiastically to make the most of what we have. Equally as important, 

we need people to volunteer to run, manage and organise these activities; and so 

please help us to help the whole community. 

You will undoubtedly be aware that the plans are being finalised to close Rhine 

Garrison in about 2014. Foremost in our thoughts is sustaining the quality of life for 

each individual and family and continuing to provide as many of the opportunities 

that we currently enjoy until the last day. With the help of the whole community, we 

will continue to invest our time and resources into making this a great place to live. 

It is the people who build and strengthen the community and we all have a 

responsibility to treat the other members of our community and the host Nation with 

respect. I therefore ask you to abide by the simple rules and guidelines that are in 

place across the Garrison and respect the local German laws and customs, some of 

which are described in this guide. 

I hope that you enjoy your time in the Garrison and I encourage you to get the most 

out of living here at this time.” 

Published annually for Service Personnel in Rhine Garrison by 

Method Publishing, Golspie, Sutherland, Scotland KW10 6RA 

Editorial Matter: © Crown Copyright 2012 

Design, Artwork & Typography: © Method Publishing 2012 

No part of the typography or illustrations within this Guide may be reproduced by any process or in any form without permission in 

writing from Method Publishing. 

All advertisements are accepted on the express condition that they in no way contravene the provisions of the Trades Descriptions Act 

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UK & BFG Websites 

Adventure Sports Online 

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Army Benevolent Fund 

www.armybenfund.org 

Army Families Federation 

www.aff.org.uk 

Army Welfare Service – Home 

Page 

www.army.mod.uk/aws 

British Army – Home Page 

www.army.mod.uk 

Directory of Essential Services 

www.scoot.co.uk 

Ex-Service Housing 

www.haighomes.org.uk 

Help With Moving Home 

www.iammoving.com 

Information on UK 

Neighbourhoods 

www.streetmap.com 

Information on your Local Area 

www.upmystreet.com 

Joint Service Housing Advice Office 

www.mod.uk/jshao 

Naval Families Federation 

www.nff.org.uk 

Postal Services 

www.bfpo.mod.uk 

RAF Families Federation 

www.raf-ff.org.uk 

Royal Air Force Community 

Support 

www.rafcom.co.uk 

Royal Air Force – Home Page 

www.raf.mod.uk 

Royal British Legion 

www.britishlegion.org.uk 

Royal Marines – Home Page 

www.royalmarines.mod.uk 

Royal Navy – Home Page 

www.royal-navy.mod.uk 

Royal Navy & Royal Marines Community 

Site 

www.rncom.mod.uk 

SSAFA/Forces Help 

www.ssafa.org.uk 

Submariners Association 

www.submarinersassociation.co.uk 

Yellow Pages 

www.yell.com

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Telephone: 01408 633871 • Facsimile: 01408 633876 

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Housing & Accommodation 

Services 

Housing Services 

Administration Of Accommodation 

The Station Housing and Community Support Office (SHCSO) is located in Building 

143 (The Horseshoe). It is located approximately midway along Queens Avenue, in 

the Rheindahlen Military Complex. (Parking for visitors is available in the RSU car 

park on the opposite side of the road). It administers 1,500 federal properties for all 

families and single Civilian (UKBC) personnel posted to Rheindahlen. The Housing 

Allocation Committee, which meets when required, allocates accommodation. 

Housing Staff 

Housing and Community Support Officer 

Tel 

(Civ 02161 472+ ext) 

JHQ Mil 2390 

Chief Clerk JHQ Mil 4511 

Cleaning Manager JHQ Mil 2425 

Billing Clerk JHQ Mil 2477 

Housing Administrator 1 JHQ Mil 4771 

Housing Administrator 2 JHQ Mil 2499 

Housing Administrator 3 JHQ MIL 4771 

Fax JHQ Mil 3516 

Senior Housing Estate Manager 

Housing Estate Managers 

JHQ Mil 3446 

JHQ North Area 1 02161 4958017 

JHQ North Area 2 02161 4958624 

JHQ Central Area 1, (Includes Wegberg Mil) 02161 519231 

JHQ Central Area 2 02161 4958674 

JHQ South Area 1 02161 5612583 

JHQ South Area 2 02161 5612737 

Mönchengladbach Area 1 (Inc Waldniel & MG) 02161 563709 

Applications for SFA should be submitted using Mod Form 1132 (not electronicallyhard 

copy only) and once completed, forwarded to the Unit Welfare Officer of 

the gaining unit. The application will then be forwarded to the Housing Office for 

registration. An acknowledgement will then be despatched to the applicant. 

Housing Locations 

There are 2 main RSU Housing Areas, which are administered by the Housing 

Office. There are properties on the RMC, in addition to an off base area at Waldniel 

Currently there is a SFA rationalisation/drawdown process underway within HQ Rhine 

Garrison. This ongoing process will steadily reduce the numbers of SFA available. 

Official Single Housing (OSH) Accommodation 

OSH accommodation for Officer (D grade and above) UKBCs: is located on 

the RMC. Additionally, many D grades and above are located at Wildenrath

8 RHinE GARRiSOn 2012 

(administered by Elmpt Station) as some UKBCs were relocated there and occasionally 

there is no accommodation available in the Rheindahlen area. Future allocations to 

Wildenrath are unlikely. 

Disabled Persons 

Occasionally, applicants for SFA may have a member of their immediate family 

(dependant husband/wife/child) who is registered disabled. In addition, in other 

families, there may be dependants who have an infirmity which may also require 

modifications to a property. Heads of Household should therefore advise the Housing 

Office in writing stating any special requirements as soon as possible. 

Entitlement 

Your eventual allocation will be made by the Housing Allocation Committee. The 

allocation will be made in accordance with the regulations contained in Joint Service 

Accommodation Regulations (JSP 464 ). In cases where the entitlement is decided 

by numbers of children, only children who accompany the parents, (and those of the 

current marriage attending boarding schools) will be taken into account. All changes of 

circumstances should be notified to the Housing Office in writing. Only in exceptional 

cases (especially given the acute shortages of accommodation) will personnel receive 

an allocation above entitlement. 

Prior to Allocation 

Although every effort will be made to provide an allocation to meet the required (or 

posting date) there are no guarantees this will be achieved. It is important therefore that 

no action is taken by personnel to arrange removals, family move, book a march-out, 

or incur any costs in connection with the move until a firm allocation is received either 

by fax or post. If you have requested a date earlier than 28 days prior to your posting in 

date, you will be requested to submit a written request to the Housing Office giving full 

details of the requirement for early allocation. Such requests will be forwarded to the 

Garrison Headquarters or UKSC(G) who will consider the request under the guidelines 

given in JSP 464. 

Awaiting Allocation 

As stated it is not always possible to meet the required/posted in dates. In reality, apart 

from the peak movement periods this is not a regular occurrence. However, in cases 

of short notice postings it is possible and therefore important that you are aware it may 

happen. This will mean that you may be required to travel to post unaccompanied. As 

a consequence your family and removals will follow at a later date. If this is the case 

you should contact your (appropriate Mess) or Unit Welfare Officer as soon as possible 

to arrange for single accommodation. 

Actual Allocation 

Applicants submitting a correctly completed SFA Application (MOD Form 1132), within 

4 months of their posting date, will receive, an offer of accommodation, to include an 

address, within 15 working days. The address will be confirmed 4 weeks prior to the 

day of move-in. If this cannot be achieved owing to non-availability of SFA (especially 

as drawdown reduces stocks of SFA) or other reason, a letter will be forwarded to the 

applicant advising of the situation. 

The Handover 

The actual handover will be planned and arranged to meet the earliest date the 

property can be made available, tempered by the posting in date. This will take 

into account several different factors; these include: the departure of the current 

occupant, maintenance, preparation of the property and the Housing Estate 

Manager’s programme. In summary, the allocation date will be the earliest it can

RHinE GARRiSOn 2012 

be made available to ensure the quarter is handed over in the most presentable/ 

satisfactory condition. Requests to bring forward an allocation will, in the main, 

be difficult to achieve. It is important that the incoming occupant (license holder) 

is personally present at the handover to receive a comprehensive brief on the 

quarter. Proxies will only be considered where there is an operational reason or in 

extreme compassionate or welfare cases. Proxy requests must be staffed through the 

appropriate Unit Welfare Officers. 

Short Notice Postings 

If you are unfortunate in being given a short notice posting, the appropriate Unit 

Welfare Officer at your receiving unit should be the first point of contact. 

Temporary Accommodation 

In order to reduce problems associated with family travel, incoming occupants and 

their families may utilise temporary accommodation in Cassels House on JHQ. 

It is emphasised that this is not a long stay facility and accommodation is only 

available immediately prior to the takeover of the SFA and check-out will be the day 

of march-in. It should be clearly understood that this facility is limited to those who 

have a confirmed march-in. Application for such accommodation is to be made by 

letter or fax (JHQ Mil 3516). This provides proof of the requirement and will ensure 

there are no misunderstandings which may occur in telephone calls. Payment for 

accommodation is made directly to the hotel receptionist by the individual in cash. 

Claims may then be made against Unit Admin Offices (RAO’s). Payment for any 

periods in excess of the period immediately prior to march in is the individual’s 

responsibility, and will not be at duty rate. Please note that meals in Cassels House 

are now Pay as you Dine. Also pets are not permitted, and it is a non smoking 

facility. 

Summary 

Every effort will be made to provide accommodation to meet a posting/required 

accommodation date. That said, shortages of SFA, postings in at short notice, the 

drawdown and other unexpected problems occasionally occur which have an effect 

on availability. 

Garages 

The availability of garages will steadily reduce as garages are being sold off in stages 

to recover funds for the MOD. Bearing this in mind, there may not be a garage 

available in the area where you live. However, lists for public garages are maintained 

by the Garage Clerk. In the event there is no garage attached or tied to your SFA you 

can apply to the Garage Clerk in the Housing Department. Requests for garages will 

be maintained in arrival date order. 

9

hine garrison 2012 10

RHinE GARRiSOn 2012 11 

Work Services and Occupants 

Responsibilities 

The Defence Infrastructure Organisation (DIO) have appointed Babcock Support 

Services GmbH as the new industry partner to deliver direct maintenance of the 

British forces Estate in Germany. 

All requests for work in accommodation should be passed to 

a. By telephone on German freephone 0800 888 4242 

b. Via the web portal http://bssghelp.babcock.co.uk 

c. Via webchat, an interactive instant messaging service that will let you interact with 

an agent. This can be found at http//bssghelp.babcock.co.uk 

d. Via email at: bssghelp@babcock.co.uk 

e. Via fax: 05254 0 9573499 

Emergency Call Out Procedure 

Emergency call out is normally necessary for burst pipes, gas leaks, serious electrical 

faults, severe storm damage and lack of heating during very cold weather. Contact 

Babcock on German freephone 0800 888 4242 

Frost Precautions 

Occupants of accommodation and hirings with individual boilers equipped with 

automatic heating controls are responsible for ensuring during periods of absence in 

the cold months that the heating system is left in operation and set to at least 6 deg C 

(frost control) to prevent freezing. German central heating systems are separated from 

the cold water mains, and top up water is not automatically fed into the system, so it 

is recommended that the cold water mains should also be turned off during periods 

of absence. Then should the heating system break down and the system freeze 

only the water present in the domestic hot water system will drain into the dwelling, 

greatly minimising the damage. Occupants should also take precautions against frost 

damage to any external tap fittings. The internal valve should be turned off, the drain 

cock adjacent to it should be open and the external tap should be left open. 

Outside Areas 

Residents in houses are required by Stadt by-laws to keep footpaths (front, side and 

rear of their married accommodation) free from weeds. 

General Maintenance of Areas 

Occupants are responsible for ensuring that the fenced area at the back of their 

accommodation is kept in a tidy condition. Paths and beds are to be kept free from 

weeds; lawn is to be mown (rear and front grassed areas) and hedges trimmed. 

In cases of neglect charges may be raised on handover. Private cars are not to be 

parked on grassed areas. 

Litter including weeds, dead plants and grass cuttings, is not to be dumped outside 

gardens in roads and lanes, nor in the open areas between accommodations. 

You should contact Estate Management (JHQ Mil 2097/3255 or Civil 02161 

4722097/4723255) who will arrange collection. 

Bushes are not to be removed from gardens without the permission of DIO; trees may 

not be felled. Flowerbeds are not to be created in front of married accommodation, 

other than alongside the walls of houses. The erection of any kind of temporary 

building such as a carport or lean-to shed anywhere in the RMC is not allowed, as is 

the erection of any fencing outside the area of the garden.


Utilities 

Fuel and Light 

X/Y Scheme – Living Accommodation Fuel and Light Charges 

As a general rule, we in Germany occupy larger federal accommodation, endure 

more severe winters and face higher fuel costs than our United Kingdom counterparts. 

In order to redress the balance, the X/Y scheme was introduced to ensure that, despite 

these factors we are not obliged to pay more on fuel and light than we would expect 

to pay at home. 

Briefly, the X factor is the amount of money, which the occupant of the 

accommodation would normally expect to pay annually on fuel and light if living 

in the United Kingdom. The Y factor is a fixed assessment of fuel and light for a 

particular accommodation. This assessment varies with the size of accommodation 

and it is expected that most occupants of accommodation will consume fuel and light 

up to the quantities allowed for the Y factor. Annually, on 1 October and at handover 

all X/Y accounts are balanced. Those who have consumed less than their allowance 

will receive a rebate and conversely those who exceed their allowance will be debited 

for the excess. In order to alleviate the burden of a huge bill at the end of the annual 

balancing, the amount of the X factor is deducted from your salary on a daily basis, 

there being a different rate for the summer and winter months. 

Waiver of charges 

Occupants of accommodation with shared facilities i.e. heating and domestic hot 

water can apply for a waiver of charges when vacating their married accommodation 

for periods in excess of seven days. 

Keeping a Check on Consumption 

A record of your meter readings at takeover will serve as a useful guide in monitoring 

your usage of fuel and light. Your allowance of electricity covers cooking, lighting 

and service supplied electrical appliances only, additional items such as washing 

machines, freezers and tumble driers are heavy consumers of electricity and are not 

covered, so it pays to keep a close watch on your consumption. If you have any 

questions or queries regarding the X/Y scheme you should contact the X/Y clerks at 

the Payments and Receipts Office Budget Office, Grattan House, RSU, BFPO 140 

ext 4490. Any disputes of your X/Y bill should be submitted in writing to J8 Finance 

UKSC BFPO 140. All meters are read by housing staff on Handover; please keep 

your copy of the transaction. Should there be a query then write to the above address 

giving all the details. 

Pet Registration 

The Pet application Form which can be found in the Rheindahlen Support Unit 

Welcome Pack should be returned to the Pet Registration Clerk prior to arrival. Within 

2 working days of arrival all dog owners must make an appointment with the Pet 

Registration Clerk (Ext 2499) to register their animal. Currently, the Pet Registration 

Administrator is located in Room 35 of Building 143 (Housing Office) the Horseshoe 

Building. The dog is to accompany the owner at the registration process. All other 

pets do not require an appointment but must still be registered. 

Telephones 

Private Telephone / Internet for Home Facilities 

The German Telephone / Internet ( broadband Package ) Provider is Deutsche 

Telekom AG and operates the service in a similar way to British Telecom.


Telephone services can be arranged by visiting a local T-punkt shop (telephone shop) 

on the high Street in your city. 

Another option would be to visit your local German Post Office on JHQ who also 

deal with DT phoneline and Broadband packages with several years of experience 

supporting the Military, providing excellent rates and best packages for individual 

needs, The German Post Office also carry on the service by providing a Support 

Network for the Community with any problems that should arise with DT during your 

time in BFG. 

A UK or neighbouring country telephone is not compatible for use within the 

telephone sockets in Germany. 

How to Obtain your Phone 

You may buy a telephone at most domestic electrical shops and big supermarkets, 

( Real, Media-Markt or Saturn) which stock a large range of, approved telephone 

equipment including answering machines and facsimile machines. They usually 

include a guarantee period of 2 years and may be purchased using tax-free 

concessions. 

The T-punkt shops also offer a big range of phones by DT 

note: It is against the law to use telecommunications equipment in Germany without 

complying with the applicable licensing requirements and stiff financial penalties can 

be applied together with the confiscation of the offending equipment for infringement 

of this regulation. 

Other Methods of Paying for International Telephone Calls International 

calling cards Banana’s for € 5.-, € 10.- , € 25.- 

Available from the German Post Office on JHQ 

Telephones and Satellite 

All the accommodation in JHQ has cable TV outlets installed by a local contractor 

offering BFBS television, AFN, and a wide range of English, German and Dutch 

satellite channels. Sport is very well represented! And for all but the wildest channel 

hoppers the monthly fee, which is less than a SKY card, is good value. For initial 

connection or emergency call out for repairs – 02161 570286. On no account are 

satellite dishes to be attached to married accommodation. Freestanding dishes are 

allowed but are still regarded as encroachments and authorisation is required through 

the Housing Office. The drilling of holes in UPVC window frames to allow the passage 

of TV cables from antenna/satellite dish to the TV set will render the occupant liable to 

charges for the complete window unit. 

German Post Office on JHQ 

The German Post Office is situated to the left of the Encounters Community Centre, 

opposite the English Post Office and the RSU Welfare Centre. The German Post Office 

supplies a service to the Rhine Garrison area including Elmpt and Ayrshire, it is run 

self employed by an Army Wife, it is also available for all civilians within the local 

area of MG 

This Post Office provides the following services: 

• National and International posting of letters and parcels via DHL. 

• Purchase of International calling cards, banana’s € 5,- € 10,- € 15,-


• Deutsche Telekom telephone line and broadband packages request. 

• Forwarding of National and International mail. 

• A small selection of stationery and greeting cards are available to purchase 

• Purchase of German T-Mobile SIM cards. 

• Mobile Phone Credits for D1 T-Mobile, D2 Vodafone , Eplus and O2 (Top ups). 

• English spoken. 

Opening Hours: 

Monday to Thursday 

0930-1200 hrs and 1245-1400 hrs 

Friday 

0930-1300 hrs 

Telephone number: 

02161/ 5737447 Fax 02161/ 573744 

Postal address: Oakham Way 15, 

41179 Monchengladbach. 

Refuse Collection 

Conservancy/Rubbish Collection 

In this area of Germany household waste is segregated into a number of different 

categories, Full details of what goes where, plus the collection times, are shown on a 

colour coded chart which should be found in each MQ. Replacement copies of the 

chart may be obtained from the Housing Office situated on Queens Avenue. 

a. On collection days place your bin at the pavement edge by 0800 hrs. Only 

bins with properly closed lids will be emptied. The dustmen will remove 

additional refuse in sacks/carrier bags placed by the side of bin. 

b. Do not pack your bin too tightly. When tipped up, the contents are expected to 

fall out freely; law forbids the dustman to use his hands to free the contents. 

c. All kinds of kitchen/domestic rubbish may be placed in the black dustbin, 

including ash, sweepings etc. provided it is not overloaded, but the following 

items are prohibited; paper, bottles and glass, cans, hot ashes, cinders, fluids, 

acids, snow or ice, earth, excrement of animals, garden refuse, carbide, 

explosives of any kind, stones or heavy metal objects which may damage the 

interior workings of the garbage truck. 

Marking of bins 

Dustmen are not very particular where they leave your bins after emptying them. 

Therefore, paint on your house number as a safeguard against loss. 

Complaints 

Any complaints regarding the service, which is provided by the Cleansing Department 

of the City of Mönchengladbach, should be directed to the QM Department RSU 

(JHQ Mil 4740 or MG Civil 02161 4724740). 

Paper Collection 

All papers, magazines, catalogues, cardboard and any other type of paper: to be 

flattened and tied in bundles for easy lifting and to prevent any unwanted distribution 

by inclement weather (not to be put into plastic bags).


Bulk Refuse Collection 

A bulk refuse collection is made monthly; check the dates with the Housing Estate 

Manager. Box, tie up or otherwise secure your bulk refuse to avoid it being blown 

about and place it at the pavement edge on collection days. The Stadt will not 

remove furniture, deep freezers or other such large articles. The QM's department 

can remove these. You should ring Estate Management (JHQ Mil 2097/3255 or Civil 

02161 472 2097/3255) to arrange a collection time. A note of warning. Do not use 

containers for which you have any further use. 

Disposal of Old Refrigerators 

The cooling fluids of refrigerators and deep freezers can contain liquids, which 

are extremely dangerous to the environment if disposed of in the normal manner 

(i.e.bulk rubbish). Ring Estate Management on JHQ Mil 2097/3255, Civil 02161 

4722097/3255 /mobile 01738873778 for removal of these items.


The Joint Service Housing Advice Office 

(JSHAO) – Helping you to civilian 

housing solutions 

What is the JSHAO? 

The JSHAO provides Service persons and their dependants with housing information 

and advice. We also, where possible, help you to obtain placement in social housing 

on leaving the Service. We can also help sevice welfare/compassionate cases and 

separated families from overseas to find appropriate housing on return to the UK. 

Helping you to civilian accommodation 

The JSHAO runs ‘Housing Solutions’ and “Housing Options” briefings for Service 

Personnel. The Solutions briefings are designed as mid career presentations to 

highlight the need to make early provision for your civilian housing. The ‘Housing 

Options’ briefs are run in Resettlement Centres in the UK and Education Centres 

in Germany, Cyprus and Gibraltar. These one day briefs are designed to give you 

the information to help you make informed choices on your civilian housing. While 

Housing Options are normally attended in the last 2 years of Service, any Service 

person and/or their partner is welcome at any stage of their Service. 

What information do we hold? 

We can obtain information and contacts for most of the UK’s social housing sector 

which includes council housing and housing association homes. We can provide you 

with pamphlets and information sheets on the multitude of different subjects regarding 

housing provision. Very often these days we will direct you to the appropriate web site. 

All this information is available to you, just call or e-mail our office. 

The MOD Referral Scheme 

The JSHAO runs the Ministry of Defence Referral scheme. This scheme may be able 

to help you if you are looking for housing association housing on leaving the Service. 

Information and an application form can be found on our website or call the office 

and talk to the MOD Referral Scheme Coordinator. 

Affordable Housing 

With UK house prices still high lots of Service personnel express interest in schemes 

which share the cost of housing with some form of government backed ownership 

plan. HomeBuy helps successful applicants to buy their home using a government 

interest free loan to fund part of the property. These schemes are generically known 

as HomeBuy schemes. Service personnel are recognised as Key Workers and as such 

have priority access to these schemes. For details of the schemes and options go to 

the JSHAO website. If you have any queries then come back to the JSHAO staff with 

them. 

Buying your own house 

Buying a house is one of the most exciting things you ever do. However, it is also 

one of the most daunting. The JSHAO has factsheets that explain the process. We 

can advise on websites you will find useful to get details of properties, solicitors and 

surveyors. We can even point you in the right direction to help you find the right 

mortgage.

Rhine GaRRison 2012 17 

For those of you thinking of building your own home we have some very practical 

advice and information. 

Help from the Services 

In 1996 the MOD introduced the Long Service Advance of Pay Scheme for Army and 

RAF personnel (the scheme has been available to Naval personnel for many years). 

The JSHAO holds details of the scheme. Never commit yourself to purchase until you 

receive confirmation from the Tri-service LSAP centre of your eligibility for the loan. 

JSHAO monthly magazine ‘Housing Matters’ 

Ten months a year the JSHAO produces a magazine. It contains lots of information 

designed to help you when you are considering your civilian housing. Copies should 

be easily available within your unit but if you have difficulty in obtaining a copy please 

ring the JSHAO or visit our website. 

How to contact us? 

We have lots of information that may be useful to you so why not contact us. 

JSHAO on line: www.mod.uk/jshao 

JSHAO 

HQ Land Forces, Building 183, Trenchard Lines, Upavon, Wiltshire Sn9 6BE 

Tel: 01980 618925 

E-mail: LF-JSHAO-mailbox@mod.uk 

Mil: 94344 8925 

SPACES – Single Persons Accommodation Centre for the Ex-Services 

If you are single and about to leave, SPACES may be able to help you to find 

somewhere to live. SPACES is tasked by MOD to help place single Service leavers in 

appropriate accommodation as they leave. It is located within the Resettlement Centre 

at Catterick Garrison, North Yorkshire. 

SPACES 

Regional Resettlement Centre, St Aidans Road, Catterick Garrison, 

north Yorkshire, DL9 3AY. 

Tel: 01748 833797 Fax: 01748 835774 

E-mail: spaces@echg.org.uk 

SSAFA Forces Help Housing Advisory Service 

Once you leave the Forces and/or MOD accommodation, you can still get 

information, help and advice with your housing problems from SSAFA Forces Help, 

19 Queen Elizabeth Street, London SE1 2LP or ring 0207 463 9398. This service 

is available to your dependants and wider family (parents, etc) whilst you are still 

serving.

18 rhine garrison 2012 

We keep your new 

and used car in 

shape! 

Inspection 

according to product guidelines 

Including materials from 

39- 

Euro upwards 

For almost every car 

type and transporter 

Breaks and exhaust 

service for fixed prices! 

The workshop for all cars 

MG-Rheydt • Hubertusstr. 150 • Tel.: 02166/930 330 

www.weiler-autowelt.de 

1000m away from A61 

JHQ 

A photo exhibition by 

Nicole Blaffert and 

Franz Wamhof 

Ssgt Tim Earle and LCpl Paul 

Bowden, Post Office, Woolwich 

Barracks. August 2008 

Städtisches Museum 

Schloss Rheydt 

18th November 2012 

- 17th February 2013 

Tuesday to Sunday 

from 1100-1800 hrs 

www.schlossrheydt.de

Rhine GaRRison 2012 19


Adult /Children's Education / 

Youth Activities 

Service Children's Education 

SCE is an Agency of the Ministry of Defence. It provides the children of Her Majesty’s 

Armed Forces - and other members of the Ministry of Defence and sponsored 

organisations stationed overseas – with access to a first-class education system. 

SCE aims to mirror the state education system in the United Kingdom – from 

Foundation Stage through to sixth form - and to ensure that children benefit from 

their stay overseas. 

SCE schools follow the English National Curriculum, administer national curriculum 

tests and public examinations and are inspected by Her Majesty’s Inspectorate (HMI). 

Teachers in SCE schools, are UK qualified professionals especially recruited for 

service in SCE schools. 

Each SCE school has a School Governance Committee that represents the local 

service community in a manner similar to the way Governors work in the UK and, 

as an Investor in People, SCE provides a very comprehensive programme of training 

and development for its staff. 

SCE Headquarters is located in Germany: an Executive Board leads the service. 

Assistant Directors provide day-to-day direction for the service. 

Educational psychologists, social workers and a team of specialist Inclusion Support 

staff work from three Pupil and Family Services Centres in Germany and one in 

Cyprus. The Agency works very closely with relevant partner organisations such as 

the British Forces (Germany) Health Service and the Army Welfare Service. 

Except for very small isolated detachments, primary schools are established in all 

overseas commands. Secondary school provision is available for all pupils in North 

West Europe and Cyprus, whether at local secondary schools on a daily basis - or in 

boarding schools in Germany at Rheindahlen, Rinteln and Gütersloh. All secondary 

schools are run on comprehensive lines. 

Additional Educational Needs 

Children with a wide range of special and / or additional educational needs are 

supported in SCE schools. However, SCE does not have any special schools, 

special units or pupil referral units, and is unable to make provision overseas for the 

complete range of special needs. Queries about support for children with Special 

or Additional Needs should – in the first instance – be referred to the UK-based 

Children’s Education Advisory Service (CEAS). 

• enquiries@ceas.detsa.co.uk 

• 0044 (0)1980 618244 (civilian) or (9)4344 8244 (military) 

ADMISSIONS TO SCE SCHOOLS 

Application for admission to an SCE school should be made by the parents / carers 

to the Headteacher of the school. Parents / carers must complete the SCE admission 

form and have it certified by their Employing Unit confirming their child’s entitlement 

to free education in a SCE school.


Application for admission of an entitled fee-paying child to an SCE school should be 

made by the parents / carers to the Headteacher of the school. 

Admission is subject to the availability of a place in the school. 

Admission of non-entitled children 

Where there is spare capacity at an SCE school, non-entitled children may be 

admitted on a fee-paying basis. 

Application for admission of a non-entitled child to an SCE school should be made by 

the parents / carers to the Headteacher of the school. 

Age of first admission 

Children are admitted termly to Foundation Stage 1 settings. A child is eligible for 

admission from the beginning of the term following his / her third birthday. For this 

purpose, terms are defined as beginning on 1 September, 1 January, and 1 April 

regardless of actual term dates. 

Children are admitted annually to Foundation Stage 2 classes. A child is eligible for 

admission from the beginning of the school year following his / her fourth birthday. 

For this purpose, the school year is defined as beginning on 1 September regardless 

of actual term dates. 

Admission to an SCE school as a boarder 

For children who live beyond daily travelling distance of an SCE secondary school, 

SCE maintains boarding houses at King’s School in Gütersloh Prince Rupert School in 

Rinreln and Windsor School at Rheindahlen. 

Admission to boarding is subject to the parents’ / carers’ written agreement to accept 

a range of responsibilities. 

Headteachers of SCE boarding schools have the right to refuse admission as a 

boarder. For further information about boarding places please refer to HQ SCE 

– www.mod.uk/sce 

Parental preference 

Children of entitled parents normally attend the designated SCE school for their 

quartering area. However, parents have a right, as they do in the UK, to express 

a preference for a place at an alternative SCE school. Places - other than at the 

designated school - will only be allocated if there is spare capacity at the preferred 

school. 

Retention of children in SCE secondary schools 

Children attending SCE schools overseas normally move with their families on 

posting. Some children will be studying for public examinations, to be taken at 

age 16 and beyond, and may have reached a stage in their course when a change 

of school would reduce their chances of success. Subject to certain conditions 

these children will be permitted to remain at school until they have completed their 

examinations. 

For further information about retention is available from each SCE secondary school 

or from HQ SCE – www.mod.uk/sce 

Admission of adults to SCE schools 

Under the "Return to Learn" scheme, entitled adult students may be admitted to SCE 

secondary schools to attend post-16 examination or vocational courses on a "fill up"


basis. Places for adult students are available only where classes are already provided 

by the school as part of its current programme and where the admission of an adult 

student or students would not be to the detriment of entitled pupils. 

The admission of “Return to Learn” students is subject to a satisfactory Criminal 

Records Bureau check. 

Schools 

Primary 

Ark School – Otto Schmalbruch Strasse, JHQ (JHQ 3151) +49 2161 472 3151 

Essex Drive, Cornwall Drive, Brailmont Road, Elgin Walk, Forfar Way, Dorchester 

Way, Roxburgh Drive, Bangor Walk, Winchester Way, Derby Walk, Cumberland 

Drive, Exeter Way, Salisbury Walk, Dolgelly Walk, Hertford Way, Marlborough Road 

(East), Londonderry Drive, Cardigan Way, Lancaster Way, Flint Drive, Cupar Way, 

Appleby Walk, Worcester Way, Norwich Walk, Belfast Walk, Roberts Road, Aylesbury 

Way, Hereford Walk, Sussex Drive, Durham Walk, Carlisle Avenue, Lincoln Drive, 

Gloucester Avenue, Sterling Walk, Taunton Way, Pembroke Drive, Lewes Walk, 

Kinross Drive, Canterbury Way, Leicester Way, Marino Way, Stafford Way, Bodmin 

Walk, Wrexham Walk, Marlborough Road (West), Oxford Walk, Buckingham Way, 

Portadown Way, Lanark Walk, Argyll Drive, Brecon Walk, Dingwall Way, Shrewsbury 

Way, Ballymena Walk. Also for those qtrs in the Ayrshire estate at MG. 

Brüggen School – Elmpt Station, Javelin Barracks, (68 2681) – Civil 

(02163 972349) For all accommodation areas at White City, Windberg in 

Mönchengladbach. 

Andrew Humphrey School – Wildenrath BFPO 40 (02432 8520) 

Secondary 

Windsor School – Snyders Road (JHQ 2412) MG Civil (02161) 472 2412 

RMC, Elmpt Station, Mönchengladbach, Waldniel, Wegberg, Wildenrath. 

Uniform is Black Trousers, White polo shirt and Windsor Logo Sweatshirt. 

Child Guidance Centre 

The local SCE Educational Psychologist and Senior Social Worker are based at the 

Child Guidance Centre, Building 33, Chazal Road, JHQ BFPO 40. 

Tel: JHQ Mil 8506, Civil 02161 472 8506. 

Careers Advice 

The Careers Centre is located in Windsor School, Rheindahlen. It is staffed by a 

qualified and experienced careers adviser, employed by SCE. There is an extensive 

careers library, containing items available for loan and many handouts may be taken 

away. Anyone wishing to make an appointment with the Careers Adviser should 

telephone JHQ 2585 or 2838 or Civil 02161 4722585 or 4722838. The Careers 

Centre is open to callers during office hours on weekdays including school holidays. 

Careers advice is available not only to school pupils but also to dependants and 

entitled persons up to age 23. 

23


Provision for pre-school Children 

SCE Foundation Stage 1 Settings 

From Jan 01 free part-time FS 1 (Nursery) places became available for all three-yearold 

children in the term after their third birthday. 

Woodlands FS 1, 162 Queens Avenue (Managed by St George's Primary School) 

Ark FS1 (part of Ark School) Otto Schmalbruch Strasse, JHQ (JHQ 3151) +49 2161 

472 3151 

Childcare 

The Rheindahlen Childcare Centre, at 105 Malta Way on JHQ, offers full day or Term 

Time sessions for children from 12 weeks to 3 years and is open from 0800-1700 hrs 

and is managed by the AWS. For more details contact the manager on 

Tel: 02161 472 4069 

Noah’s Ark Nursery. This facility is located in bldg 88 at Javelin Barracks and is 

managed by the AWS. Availability is limited to the number of places. It offers Term 

Time sessions and is open from 0915-1330 hrs. 

Please contact the manager for more details on tel: Mil 2430 Civ: 02163 972430 or 

email awsnoahsark@googlemail.com 

Neptune Nursery, Wildenrath. The Nursery is located in the Pegasus building, 

Wildenrath and is managed by the AWS. The Nursery offers Term Time sessions from 

0905-1205 hrs. Please contact the nursery for more details on Tel: 02432 985 9747 

or email: neptunenursery09@live.co.uk 

Visits of School Children from Boarding Schools in the UK 

Parents are advised to acquaint themselves with the regulations contained in JSP 356 

Chap 7. Further assistance and necessary forms can be obtained from the RAO 

(JHQ 2929) MG Civil (02161) 472 2929.

Rhine GaRRison 2012 

Adult Education 

34 Army Education Centre Group 

Cambridge House, 4 Moore Road, JHQ. 

34 AEC offers a wide range of facilities for individuals living in the JHQ area, these 

are Soldiers CLM (Command Leadership and Management) Courses and Basic Skill 

courses which include; Numeracy and Literacy run throughout the year to support 

Army personnel. The Personnel and Community Development and Learning (PCDL) 

programme provides a number of vocational and recreational courses, which are 

available to military personnel, civil servants and dependants. These are run in the 

daytime and evenings, and courses available include jewellery making, belly dancing 

and digital photography. There are GCSE qualifications in accounting and German, 

basic German classes starting at level 1 to intensive level 3. A comprehensive booklet 

detailing the courses on offer is available every term from reception at Cambridge 

House 34 AEC. 

Anyone requiring resettlement advice or would like to start studying in his or her own 

time should book an interview with the Individual Education & Resettlement Officer 

(IERO). The IERO can also provide information on careers options, distance-learning 

courses, Open University opportunities etc.The Army Learning Centre (ALC), working 

with Learndirect allows individuals to complete on-line courses, which lets them 

learn where they choose. It offers over 500 courses and NVQs online covering skills 

for life, IT and business and management. For further details call JHQ Mil 3084 or 

Civilian 02161 472 3084. There is also a well-stocked Library only a short walk from 

Cambridge House. For more information about the Library telephone JHQ Mil 2616, 

Civil 4722616. 

For information and advice about education facilities here in JHQ drop into the 

Centre between 0830-1630 hrs Monday to Thursday and 0830-1300 hrs on Friday’s 

or telephone 02161 472 3303 / 4701. 

Vocational Training (VTS) British Forces Germany 

Tel: Mil 948 72 4086 / Civilian +49(0) 2161 472 4086 

Other offices in: Gütersloh / Paderborn / Bergen-Hohne Email: vts@bfgnet.de 

Website: www.bfgnet.de/Community/vtsbfg 

OUR MOTTO: 

Helping YOU Achieve Your Goals 

We provide the assistance learners need to progress into or within their professional 

role. A City & Guilds and OCR (Oxford, Cambridge and RSA) Approved Centre. VTS 

works with SCE schools, in partnership with all education providers and G1 Welfare 

Agencies, to enable the community to realise their full potential. The staff attend BFG 

Careers Fairs, provide CV Writing and Interview Skills training at Secondary schools 

and have been part of drawing up the Joint Area Prospectus. 

VOCATIONAL QUALIFICATIONS: 

Foundation Apprenticeships free to 16-25 year olds 

Business & Administration (B&A) or Customer Services (CS) 

Key Skills qualifications, Technical Certificate and a National Vocational Qualification 

(NVQ) Level 2 

NVQs (please see website for more details) 

B&A Levels 1-4 CS Levels 2+3 Multi-Skilled Hospitality Level 1 

25


Key Skills (please see website for more details) 

3 Core and 3 Wider Key Skills Levels 1-3 

Preparation for Employment 

School-leavers (16-25 free) / Persons re-entering employment 

12 week course, involving a work-placement. 

Skills (Key Skills, Technical Skills) can later be mapped to an Apprenticeship 

qualification. 

Learning and Development Awards: 

Assessor (A1) Verifier (V1) 

Professional Training and Development free of charge (please see 

website for more details) 

Various courses (see website for details) for everyone: Military, UKBC, Dependant, DEL 

ON the HORIZON: NVQs 

Hairdressing (in co-operation with SCE schools) Volkshochschule. The 

Volkshochschule (Peoples High School) is the German version of an Adult Education 

College. Classes are in German, but there is a useful and comprehensive set of 

courses in German for a foreigner (Deutsche fur Auslander), which starts at basic level 

and gradually builds up vocabulary and conversational ability. The Volkshochschule in 

Mönchengladbach is in Haus Berggarten, Lupersender Strasse 85, Monchengladbach 

Tel: 02161 256404. Enrolment is by semester and costs between €5 and €25 per 

term depending on number of instructional hours.


Rhine Garrison Army Library and 

Information Centres 

The role of the Army Library and Information Service 

in Germany is to provide information in support of 

operations, education, training, life-long learning 

and recreational reading. This is achieved using 

all the resources of a modern information service, 

including books, periodicals, DVDs and CD-ROMs, 

plus Internet and on-line facilities. 

Services are free of charge to all entitled personnel, 

including all military personnel, Veterans, MOD 

civilians and employees of MOD agencies and their respective families. 

ALIS Online provides access to services and information to support the work of the 

Army, and is available to all military personnel wherever they are posted and at 

any time. 

ALIS Online is available on ArmyNet. Go to www.armynet.mod.uk - From the 

ArmyNet homepage, the Army Library and Information service is under Education. For 

further information contact your local Army Library and Information Centre. 

Rheindahlen 

Collingwood Road, 

JHQ BFPO 40 

Mil Ext 2616 or MG 

Civil (02161) 472 2616 

Opening Hours 

MON 0900-1700 hrs 

TUE 0900-1700 hrs 

WED CLOSED 

THU 0900-1700 hrs 

FRI 0900-1300 hrs 

SAT 0900-1300 hrs 

Story Time for Toddlers 

every Tuesday 1415-1445 hrs 

Elmpt 

43 AEC 

Javelin Barracks, Elmpt 

Mil Ext 68 3331 or MG 

Civil (02163) 973331 

Opening Hours 

MON 0900-1700 hrs 

TUE 0900-1700 hrs 

WED 1330-1700 hrs 

THU 0900-1700 hrs 

FRI 0930-1230 hrs 

Army Library & information Service


Medical and Health Services 

Medical Care 

Medical care is provided for all military personnel, entitled personnel and registered 

dependants who are based at JHQ, and Javelin Medical Centres. 

Registration 

All personnel should register with the practice as soon as possible. We will need to 

request your medical records from your previous doctor. These frequently take some 

time to arrive, so the earlier this can be done, the better. By registering at the Medical 

Centre you are asking us to request and hold your medical records i.e. your previous 

GP will no longer be responsible for your care. 

If you are on long-term treatment or are under hospital care (in UK or Germany), 

please make an appointment as soon as possible with one of the doctors to ensure 

that the appropriate follow-up or treatment is arranged. 

Please note: Civilians may register at either JHQ or Javelin Barracks Medical 

Centres, but for continuity you should use the same Medical Centre for all routine 

treatment. The medical centres are closed to routine business from 1800 until 0800 

hrs on week days and at weekends. In order to access medical assistance during 

these hours you must ring your medical centre on the number below. Your call will be 

taken by a British Forces Germany Health Services (BFGHS) Out of Hours nurse who 

will give you medical advice. The result of this telephone consultation will be to ring 

an ambulance, to arrange a GP appointment routinely or for the next morning, to 

suggest means of self help, or to arrange for a GP to telephone you. 

In the event of a medical emergency you should ring 112. We do not offer an 

emergency service. By ringing 112 you can have a German ambulance at your 

location usually inside 10 minutes. 

How to See your Doctor 

Appointments can be made by telephoning JHQ (02161) 472 2969 or Javelin 

Barracks 02163 97 2600 (Mil: 2600). Appointments can also be made in person. 

Normally patients will be seen within 3 days if an appointment with a named Doctor 

is required. If the problem is urgent and no routine appointments are free, you will 

be put on the telephone triage system (the process of determining the priority of a 

patients’ treatment based on the severity of their condition). A nurse will call you 

back with medical advice and refer you as necessary. Midwives are on call 24 hrs and 

contactable via the reception. 

Your Typical Medical Centre Week 

Please note that clinics maybe delayed when an urgent situation is being dealt with. 

Appointments 

JHQ Mon 0830-1230 & 1400-1630 hrs 

Tue 0830-1230 & 1400-1630 hrs 

Wed 0830-1230 & 1400-1630 hrs 

Thu 0830-1230 & 1400-1630 hrs 

Fri 0830-1230 & 1400-1630 hrs 

Sat and Sun Telephone triage only


JAVELIN Mon 0830-1230 & 1400-1630 hrs 

Tue 0830-1230 & Telephone triage only 

Wed 0830-1230 & 1400-1630 hrs 

Thu 0830-1230 & 1400-1630 hrs 

Fri 0830-1230 & Telephone triage only 

Sat and Sun Telephone triage only 

Sick parade – soldiers reporting sick must do so between 0800 and 0830 hrs (this is 

only for soldiers on duty). Off duty soldiers must use normal channels. 

Dispensary. The Dispensary is stocked with a range of British drugs that are 

commonly used. If you are on regular medication the doctor will issue you with a 

repeat prescription. You will also be asked to see the doctor at regular intervals for a 

check and renewal of the prescription. If you have a repeat prescription, please ask 

for your medication 48 hours before it is needed. This is to allow the Doctor enough 

time to get the prescription ready. Please do not leave requests for repeat medication 

to the last minute as this may lead to a gap in your medication regime. 

Hospital and outpatient care is provided at the local Designated German Provider 

Hospitals (DGPs), who on occasions will recommend German medications. While not 

wishing to interfere with their treatment, these products are often not fully compliant 

with UK legislation in that they do not have English instructions or a UK licence. our 

doctors will seek to provide the British equivalent. If this is not possible, then the 

German product may be purchased for you and labelled appropriately. 

We regret that we are unable to prescribe routine or repeat medications for visiting 

relatives or friends. Visitors should bring with them a sufficient supply for the duration 

of their stay. 

Visiting Relatives. If relatives or friends are coming to visit you, you need to get 

sponsorship forms before they arrive from your Unit Welfare Office. This entitles them, 

whilst here, to see us for urgent GP care at the Medical Centre. We are unable to 

prescribe routine or repeat medications for visitors. For any hospital care, including 

A&E in an emergency, a European Health Insurance Card (EHIC) is required. This has 

replaced the E111 and application forms are available from UK Post Offices or online 

at www.nhs.uk. Further information can be found on the website: www.dh.gov.uk 

Formal medical insurance is strongly recommended. Without insurance your visitors 

may be liable to full medical costs in the event of an emergency. 

Enquiries about Hospital Appointments 

If you have problems with hospital appointments we will try and help. In the first 

instance speak to the Referrals Clerk on JHQ 72 2641 or Javelin 02163 97 3397. 

Clinics 

A range of clinics are offered at both practices: eg. 

• Well Women 

• Travel Clinic 

• Asthma 

• Childhood immunisations 

• Travel vaccinations 

• Family Planning 

• Diabetes 

• Weight Management 

• Genito Urinary Medicine and Sexual Health 

(Please consult your Medical Centre for the latest clinic timings) 

When you leave the Practice 

Please remember to de-register all members of the family when you are posted out


of JHQ/Javelin, So that your notes can be sent on with the minimum delay. This is 

particularly important if you have been having regular treatment or hospital care. 

Health Care Users Group 

Representatives from the practices attend the Health Care Users Group (HUG). The 

group is used for communication between the practice and the population we serve 

and meets approximately three times per year, all units and married accommodation 

areas are represented. If you have general comments about the services provided 

please either contact your representative (usually through Unit Welfare Offices) or 

speak to us, we always try to provide the highest standard of service, within the 

resources at our disposal. 

Patient Participation Group (JHQ) 

The PPG is run by the patients for the patients and acts as a body to suggest, support, 

advise and liaise with the Medical Centre in JHQ. Meetings are held regularly, are 

advertised widely and open to all. A suggestion box is situated in the waiting area for 

any ideas or comments you may wish to have discussed at the meetings. 

Medical Centre Transport 

Arrangements 

Emergency procedure 

Should an ambulance be required in an emergency, ring Civil 112, (remembering to 

have your German Post Code available, not BFPO) and a German ambulance will be 

dispatched to you as quickly as possible. 

Please remember to call the Medical Centre (JHQ 02161 472 2969 / Javelin 

02163 97 2600) to inform us what is happening and to seek advice if required whilst 

awaiting the arrival of the ambulance. 

Routine, non-emergency transport 

Transport is available during working hours between the Medical Centre and local 

clinics/hospitals. Requests for transport should be made at least 48hrs prior to 

travel by contacting JHQ 02161 472 4916 or Javelin 02163 97 2600. Transport is 

available only for patients; if you require transport as a visitor, please contact your 

Unit Welfare Office. 

Useful Telephone Numbers 

Emergency Ambulance 112 Out of Hours 02161 472 2969 or JHQ Military 

72 2969 

JHQ Civ (02161 472) + ext number Military 72 + ext number 

• Appointments / Cancellations 2969 

• Transport Requests 4916 

• Dispensary / Repeat Prescriptions 2772 

• Referrals Clerk 2641 

• Military Patient Clerk 2841 

• Health Visitor 2955 

• Blood results 2792 (Mon, Weds, Thurs 1400-1500 hrs) 

• Midwives 2968 

Javelin Civ 02163 97+ ext number Military 68 + ext number 

31


• Appointments / Cancellations 2600 

• Transport Requests 2600 

• Referrals Clerk 3397 

• Health Visitor Clerk 2632 

• Blood Results 4577 (Mon, Weds, Thurs 1400-1500 hrs) 

• Medics 16 Sig Regt 3406 

• Medics 7 Sig Regt 3390 

• Dispensary / Repeat Prescriptions 3684 

• Midwives 2287 

• Genito Urinary Medicine / Sexual Health Bielefeld 81 3339 

(clinics at Javelin fortnightly) 

Rhine Garrison Community Services 

Community Paediatrics JHQ 72 2641 

Speech and Language Therapy JHQ 72 4005 

PCRF (Physiotherapy Dept) 02163 97 2388 

Department of Community Mental Health (DCMH) Javelin 02163 97 2510 / 2373 

Dentists 

Dental Centre 

The facility of dental treatment in British Forces Germany (BFG) is supplied by the 

Defence Dental Services (DDS). This is a tri service organisation which ensures that 

all the Garrisons in BFG have dental cover. All Military personnel, their families and 

entitled civilians may be treated by the DDS. 

You will be required to register with the Dental Centre with proof of identification such 

passport, birth certificate, dependents ID card etc. A photo copy will be taken and 

inserted into you Dental Documents as proof that you are entitled to treatment. 

Para 40 of SIBF(G) 3303 states: “Only emergency dental treatment will normally be 

met from public funds during the first 3 months and last 3 months of a tour of duty. 

Exceptions to this ruling will require authorisation from DPDS.” 

Footnote 27 on page 65 of JSP 770 further states: “Routine dental treatment is to 

be initiated at least 4 months prior to the completion of any overseas tour for all 

categories of entitled personnel.” 

Location of Dental Centre 

Your Dental Centre is located at 7 Beresford Road (behind the fire station). 

Opening Hours 

The Dental Centre is open Monday to Friday during the following times: 

Monday–Thursday 0800-1230 hrs and 1330-1630 hrs 

Friday 0800hrs-1230 hrs and 1330-1600 hrs 

Any updates to these times can be found at the websites listed below. 

www.army.mod.uk/bfghs www.bfgnet.de 

Dental Appointments 

All personnel can arrange for a check up and routine dental appointments in person 

at the Dental Centre or by contacting the Dental Centre on: 

Mil: (94872) 2495 

Civ: (02161) 472 2495


33


Financial Charges are levied in line with the UK National Health Service dental 

charges and all treatment is placed in one of three payment bands. The most current 

charges will be posted in your Dental Centre, local Hive and the Unit Administration 

Office (UAO). 

Payment of treatment is expected to be prompt and your Dental Centre will advise you 

how to do this via the UAO. Failure to pay for your dental treatment may also leave 

you without access to a dental facility. 

Hospitals 

Hospital Services and Referrals 

Patients who require routine or emergency medical treatment are referred to German 

hospitals. The German hospitals to which patients in the Rhine Garrison are referred 

are the Allgemeines Krankenhaus (AKH) Viersen and St Cornelius Hospital, Dülken. 

Some conditions are treated at Viersen and others at Dülken. Your doctor will advise 

you which of the hospitals you will be referred to. 

To help you during your visits to AKH Viersen and St Cornelius Hospital the Health 

Service employs Hospital Liaison Officers (HLOs) who can help with translation and 

other issues. The Patient Support Service (PSS) assists patients attending other German 

hospitals and clinics in the local area. 

The main telephone numbers are: 

AKH Viersen and Kinderklinik Reception: 02162 104 0 

AKH Viersen HLO Office: 02162 104 2457 

St Cornelius Hospital, Dülken Reception: 02162 4820 

St Cornelius Hospital, Dülken HLO Office: 02162 4821 457 

PSS 02162 104 2453 

If you are attending A&E or admitted to a Non-DGP hospital anywhere in Germany, 

call the Hospital Hotline on 0800 5889936 to get in touch with a Hospital Liaison 

Officer. The Hotline is manned 24 hours a day, 365 days per year. Calls are free from 

a German landline. 

Compliments and Complaints 

If you wish to comment or complain about your hospital treatment or you wish to 

make a general point about procedures, you should contact the Hospital Operations 

Manager on 02162 1042511. Your concerns will be investigated and, where 

appropriate, you will receive a full, written response. 

The Defence Medical Welfare Service 

The Defence Medical Welfare Service (DMWS) is based at Dulken Hospital. They 

provide emotional and practical support to all Service personnel, their registered 

dependants and entitled civilians who are admitted to Viersen or Dülken Hospitals. 

They will also, provide this support to patients admitted to other hospitals in the area. 

They can be contacted by ringing 02162 104 2279 or out of hours in emergencies 

please call the duty mobile number: 0172 203 7241. 

All personnel posted to Germany are urged to obtain Form E111 prior to travelling. 

This is required for use outside of Germany. Emergency treatment within Germany 

remains free as detailed SO BAG 3303. Additionally, personnel who plan skiing or 

adventurous training holidays whether in Germany or any other country are strongly 

advised to take out appropriate medical insurance.

Service Community Support 

Station 

Facilities 

Army Welfare Service 

The Army Welfare Service Team provides a range of services to all Service and entitled 

civilian personnel. We work directly with married and single people, and with any 

dependants in the Rheindahlen area. 

All Army Welfare Services (AWS) are delivered in accordance with the following 

principles; 

Being responsive to the needs of all the community 

Providing a quality service 

Accountable for our actions 

Providing value for money 

The AWS team is based at: 

Rheindahlen Support Unit Building 

139 Queens Avenue, BFPO 40 

Tel: 0049 2161 472 3603 

Fax:0049 2161 472 4534 

The AWS Team provides two principle areas of service: 

Community Support: That is the provision of support services and facilities to the 

community as a whole, including childcare, youth and community work. AWS is 

responsible for ensuring that all work with young people, whether conducted within 

an AWS setting or voluntary group, is carried out in accordance with Service and 

Government policy. This includes Health & Safety and the requirement to undertake 

suitability checks on those working with children, young people and vulnerable adults. 

Personal Support: Provides help and advice to individuals on a wide range 

of personal issues. It is a confidential service and operates outside the Chain of 

Command except in certain exceptional circumstances. 

For You 

How can the Army Welfare Service help you? 

We provide a Welfare Support Service to assist with many of the challenges that arise 

in our personal and Service lives. 

The Army Welfare Service will: 

• Provide a confidential, non-discriminatory support service that responds to the 

needs of the entire community. 

• Give guidance and support to all Service personnel, civilians and their 

dependants. 

• Operate an open access policy for Service Users to all the personal information 

that is held by AWS.


• Respond to all inquiries or complaints within 7 working days. 

• Be positive and polite in our approach. 

• Ensure that our information is up-to-date, accurate and timely. 

• Train our staff to provide the Service User with a professional service. 

• Ask our Service Users their views and use this information to evaluate and 

improve our service. 

Personal Support 

The Army Welfare Workers are comprehensively trained and knowledgeable. They 

are sympathetic to people’s needs and can give confidential support and advice to 

enable all Service personnel, Civilians and their families to cope with the stresses and 

strains of Service life whilst assisting them to resolve their own problems. The Army 

Welfare Service operates a strict Code of Confidentiality; the code is fully explained 

in the “Confidentiality Code” leaflet available from your Army Welfare Service 

Office. Everyone who works within The Army Welfare Service is required to follow the 

Confidentiality Code no matter who they are or what their role is within the organisation. 

• We have staff with time to listen. 

• We will give guidance on a wide range of problems and explaining the options 

available to you. 

• We liaise with other agencies and make appropriate referrals as and when 

required. 

• We provide advice on all aspects of Childcare and Special Needs for adults, 

young people and children. 

If you wish to speak with someone regarding support, advice or help please telephone 

the Duty Army Welfare Worker on Mil: JHQ 4817 or Civil: 02161 4724 817 or call 

into the office at Building 139 (The Horseshoe) between 0900-1300 hrs. 

Community Support 

We provide learning opportunities, programmes, activities and experiences for all 

Service personnel, entitled Civilians and their families. These programmes may be 

social, recreational or educational. They will be locally accessible, affordable, of 

good quality and responsive to local need. We believe that the best way to support 

our communities is to listen and develop an understanding of their needs. We will 

then work with the Chain of Command and the community to fund, and facilitate, 

appropriate programmes. 

For You 

The work of the AWS Community Support Team is co-ordinated by a Garrison Youth 

& Community Officer. Rheindahlen has a professional Community Development 

Worker who works directly with locally recruited assistant workers and volunteers 

drawn from the Rheindahlen community. If you feel that you could help then please 

give us a call in order that our plans and aspirations have a realistic chance of 

coming to fruition. We need a pool of volunteers that are willing to assist. Training will 

be offered to those interested in gaining experience and qualifications. 

Early Years Development Work 

The early years are critical in children's development. Children develop rapidly during 

this time, physically, intellectually, emotionally and socially. Our aim therefore is to 

provide access to high quality childcare and integrated early education for those from 

our Service community who require it. The Army Welfare Services operates a number 

of Nurseries within the Rheindahlen area; further details can be obtained from the 

HIVE or from the Army Welfare Service office.


Children's Work 

Our aim is to stimulate and encourage children to participate in opportunities and 

programmes. These will take place within a safe, warm and caring atmosphere 

thereby enhancing the child’s personal, social and emotional development. 

Youth Work 

Our youth work practice aims to be both educative and empowering, by developing 

the individual’s social skills thus enabling them to make informed life decisions 

and act on them. We seek to address inequalities by including work with young 

people most in need. The work is participate by nature in order that young people 

are involved in decision making. It is much more than recreation, although it 

uses recreational activities as a medium through which educational outcomes are 

achieved. AWS is also the operating authority for the delivery of various award 

schemes, namely Duke of Edinburgh's Award, Youth Achievement Award and Sports 

Leaders UK Award. It is undertaken in youth centres, through holiday programmes 

and residential experiences and in partnership with schools and other agencies. 

Community Work 

Our aim is to help provide recreational and educational opportunities, activities and 

experiences for people of all ages within the Rheindahlen community. This should 

enable the best possible use of premises and resources for the benefit of all that live 

and work within the Rheindahlen area. Having described these specific areas of work 

it is worthwhile re-stating that our aim within Community Support is to help to provide 

experiences that respond to the needs of the community. 

The Soldiers, Sailors, Airmen and Families Association – Forces Help 

Volunteer Projects Office SSAFA Forces Help Western Europe JHQ BFPO 140 

Mil: 72 3392 Civ: +49 (0) 2161 472 3392 

Email: bfgvpo@ssafa.org.uk 

SSAFA Forces Help One Day’s Service, A Lifetime of Support 

Who are SSAFA Forces Help? 

The Soldiers, Sailors, Airmen & Families Association (SSAFA) Forces Help is the 

national charity supporting those who serve in our Armed Forces, those who used to 

serve, and the families of both. Each year, we provide a reliable, caring and trusted 

service to more than 50,000 people worldwide. 

What does SSAFA Forces Help do? 

Trained volunteers provide direct practical and emotional support to individuals and 

families in bases and garrisons worldwide. In Service Committees also raise funds 

throughout the year to support local community projects and provide direct assistance 

to those in need. 

37


The Volunteer Projects Office offers advice and support to the In Service Committees 

across Western Europe and organises several big events during the year such as the 

Young Achiever Awards which recognises the outstanding achievements of young 

people in Western Europe and the annual Holiday for Children with Additional 

Needs and Disabilities. It also coordinates the Big Brew Up fundraising events in the 

autumn. All monies raised are spent locally. 

Who are the SSAFA Forces Help Volunteers? 

Our volunteers come from all kinds of backgrounds, both military and non-military, 

bringing a wide variety of valuable life skills and experiences. All Volunteers are 

carefully selected and attend comprehensive training packages. Specialist training 

includes working with individuals with an additional need or disability, adoptive 

families, victims of crime and bereavement and loss. 

In-Service Committees 

There are eleven In-Service Committees across BFG and SHAPE. Run by volunteers, 

they fundraise throughout the year to raise money which they give directly back to 

their community in a variety of ways. For example, Hameln In-Service Committee 

have recently refurbished welfare flats and funded new toys for a soft play area in their 

garrison. They can also provide funds in an emergency, i.e. to help with flights home. 

Community Volunteer Scheme 

Community Volunteers befriend families and colleagues going through periods of 

isolation and loneliness, illness, bereavement, depression and other difficulties. 

They can help with ordinary things which can be tough to deal with when combined 

with the demands of Service life. It could be something as simple as giving a life 

somewhere, taking someone on their first trip to the local supermarket or simple 

chatting over a cup of tea. 

Carer Support Scheme 

Volunteers provide support to families that have one or more members with an 

additional need or disability. They will typically spend one or two hours a week with 

a child, either in the home or on an outing. This ensures individual attention for the 

child and gives the other members of the family a break from their normal routine. All 

volunteers are enhanced CRB checked and visits are fully monitored. 

Children with Additional Needs & Disabilities Holiday 

SSAFA’s annual holiday for children with a disability or additional need and their 

siblings, or for those with young carer responsibilities. The fun-packed, week-long 

breaks include climbing, swimming, kayaking and horse-riding. They can be a 

life-changing experience and provide parents with a much-needed break, safe in 

the knowledge that their child is well cared for. Volunteers are trained and specially 

assigned to work one-to-one with their young person for the duration of the holiday. 

Relate BFG offers relationship counselling and advice to individuals and couples 

– including same sex couples. In some 

locations, the counsellors can also offer 

mediation, psycho-sexual therapy and services 

for young people. 

The service is free, confidential and works 

outside of the chain of command. So whether 

you want to improve your relationship, want to separate or your relationship has 

already ended, you can talk to us in confidence.


Relate counsellors are based throughout BFG. To arrange a free and confidential 

appointment in your local area, please call our central booking line on JHQ Mil: 

2826 or 02161 472 2826 

The Army HIVE Information Service aims to respond swiftly and efficiently to enquiries 

from anyone within the Service community. Enquiries are welcomed from serving 

personnel, their dependants, partners, extended families, veterans, war widows (ers) 

and MOD civilians. 

The HIVE information Support Officers (HISOs) who manage the HIVE information 

centres have a wide range of information available, focusing on local area education, 

housing and accommodation, employment and training opportunities, childcare, 

travel, leisure and health facilities. They hold comprehensive new arrival location 

overviews for serving accompanied and single serving personnel which aim to assist 

anyone settling into their new location. When it is time to move on HISOs are ready 

to provide the answers to questions on the next posting location. 

The Army HIVE information service has excellent links with Service and civilian 

agencies which ensures that up to date, useful and important information is passed 

on quickly. Close contacts with local civilian authorities and unit staff further ensure 

that local information is kept current. HISOs work closely with the Unit welfare staff 

at times of operational deployment and provide a deployment communication pack 

designed to keep families in touch during these times. 

In addition to the information provision role HISOs are able to confidentially refer 

you to the right person should you have a need for personal help or support and 

will feedback to the chain of command concerns on issues affecting the Service 

community. 

To find your nearest HIVE go to www.hive-europe.co.uk 

Supporting Victims of Crime 

SSAFA Forces Help Supporting Victims of Crime offers help to people affected by 

all kinds of crime, regardless of when and where the crime occurred. Volunteers 

are specially trained to offer information, emotional support and practical help to 

people affected by crimes such as burglary, racism, sexual violence and domestic 

abuse. Volunteers may have contact with a victim of crime just once or offer ongoing 

support. 

Different types of crime can bring different kinds of problems. Some people cope 

extremely well with the most horrific crimes while others can be very distressed by a 

minor incident. Our trained volunteers are impartial, non-judgmental and can offer: 

39


• Someone to talk to in confidence and outside the chain of command 

• Information on police and court procedures 

• Information about criminal compensation overseas 

• Links to other sources of help 

Telephone: + 49 (0)5251 1809 340 

Mobile: + 49 (0)1605 422893 

Email: ssafa.victimsupport1@ssafa.org.uk 

Website: www.victimsupport.bfgnet.de 

Further services offered by SSAFA Forces Help: 

Travel Support Service 

The service provides help (usually free) to Service families and their dependants who 

are travelling to, from and within the UK by air, rail or ferry. It is intended to help 

those with compassionate needs. For more information, please contact the SSAFA 

Forces Help Central Office on +44 (0) 207 463 9249. Please note that this service 

cannot be used for children going to and from school. 

Stepping Stones Homes 

Situated in the UK, these homes provide temporary accommodation to separated 

wives and children of serving and ex-serving personnel who are likely to 

become homeless, be evicted, have nowhere to go or are in need of emergency 

accommodation. The homes are fully equipped and can accommodate families for 

as long as they need to get themselves back on their feet. 

For a dvd and information leaflet, please contact the Volunteer Projects Office. For 

detailed queries, please contact SSAFA Forces Help Central Office on +44 (0) 207 

403 8783 and ask for the Welfare Department. 

Norton Homes 

Run by teams of dedicated, trained staff, SSAFA Norton Homes give families the time 

and space to come to terms with difficult choices and start to look towards the future 

together. 

SSAFA norton House, Selly Oak – Families arriving at Selly Oak are often coming 

to terms with the news of serious or life-threatening injury to a loved one. Our sixbedroom 

house will provide a safe and supportive environment, close to the Royal 

Centre for Defence Medicine, where both their practical and emotional needs will 

be met. 

SSAFA norton House, Headley Court – Patients can spend many weeks and 

months undergoing treatment at the Defence Medical Rehabilitation Centre, placing 

a huge strain on their families. Our spacious home is fully accessible to the disabled 

and allows injured servicemen and women to visit their relatives and spend quality 

time with them. 

Forcesline 

Formally known as the Confidential Support Line, this help line provides support 

and options for Armed Service Personnel and their families and offers advice and 

assistance to those wishing to discuss problems with an independent, non-military 

advisor. From depression, bullying and debt to bereavement, drugs, and relationship 

breakdown, our operators are trained by specialists to provide a skilled listening 

service outside the chain of command and to offer callers a menu of options. 

Forcesline is open from 1030-2230 (UK local time) 365 days a year can be reached 

from Germany by dialling 0800 1827 395. There is also a confidential email facility 

which can be accessed via www.ssafa.org.uk.

hine garrison 2012 

The Army Families Federation (AFF) is an independent organisation that provides a 

unique two-way communications link between the British Army and its families. 

AFF works hard to improve the quality of life for all Army families, and ensure that 

they are in no way disadvantaged because they ‘follow the flag’. AFF represents all 

members of a soldier’s family (including partners and wider family) and is recognised 

as their representative voice. AFF is consulted by the military, politicians, the media 

and national organisations on issues concerning Army families. 

Where to find AFF 

AFF can be found wherever there are Army families in the world. The hub of the 

network is AFF Central Office at Andover (Hampshire), and there are AFF Branches 

in Great Britain, Northern Ireland, Germany and Cyprus, with volunteers in overseas 

locations. 

AFF operates through a network of Co-ordinators who listen to and represent the 

views and concerns of Army families to the policy makers. 

AFF Co-ordinators can also help families with their individual issues. They can provide 

advocacy for families and signpost to the best professional organisation to provide 

assistance. 

Specialists 

AFF employs five Specialists who each concentrate on a particular area of concern for 

Army families, and deal with all aspects of that subject for AFF. The areas covered by 

the AFF Specialists are 

• Education, Childcare and Adult Learning 

• Employment and Training Specialist 

• Foreign and Commonwealth 

• Housing 

• TA and Reserve Forces 

These Specialists represent AFF at all relevant meetings with outside agencies, and 

offer guidance and information to families with queries or concerns in their subject. 

Contact details are as below: 

41


Education, Childcare and Adult Learning 

E-mail: ecal@aff.org.uk 

Employment and Training Specialist 

E-mail: et@aff.org.uk 

Foreign and Commonwealth 

E-mail: fc@aff.org.uk 

Housing 

E-mail: housing@aff.org.uk 

Territorial Army and Reserve 

Forces 

E-mail: ta@aff.org.uk 

The Journal - Army families’ own magazine 

The AFF publishes a quarterly magazine, the Journal, which promotes communication 

between Army families, wherever they live, on issues which affect their lives. It is full of 

interesting articles and useful information, keeping families up-to-date, and includes a 

lively Postbag column which brings current issues to the fore. The Journal is distributed 

FREE to all Army families worldwide. Visit www.afj.org.uk for further information or 

to download back issues. 

Giving families the chance to ask their own questions 

AFF holds a biennial Families Conference in London (with a similar event held in 

Germany and Northern Ireland in the intervening years), open to all Army families. 

The event offers a chance to hear from and ask questions to senior military personnel, 

politicians and executives from relevant agencies and departments. 

In other Branch areas, discussion groups and roadshows afford families the 

chance to raise questions and concerns regarding their Army family life to AFF and 

representatives from the local chain of command and welfare support agencies. 

Website 

Our website is a useful source of information for all Army families and offers up-todate 

news and information on our unique lifestyle. You will also find contact details for 

AFF Co-ordinators and Specialists, so if you’d like to ‘voice your views’, 

visit www.aff.org.uk. 

Social Networking 

Find us on Facebook at facebook.com/ArmyFamiliesFederation or search for 

‘AFF’ to join your local AFF Fan Page to get regular updates on important issues, and 

contribute to our surveys and debates. Follow us on Twitter at twitter.com/The_AFF. 

Subscribe to our email list at www.aff.org.uk and you can read the AFF blog at 

http://armyfamiliesfederation.blogspot.com/ 

For further information on the 

Army Families Federation 

call 05221 995 3180 

or email Germany@aff.org.uk 

www.aff.org.uk


Rheindahlen Support Unit Community Welfare Centre 

The Rheindahlen Support Unit Community Welfare Centre is located in the shopping 

area of the Rheindahlen Military Complex (RMC), Building 44. This Welfare Office 

provides welfare support and assistance to the military personnel in the following units 

within the Rhine Garrison: 

Rheindahlen Support Unit 

United Kingdom Support Command 

European Support Group 

99 Postal Courier Squadron 

101 Prov Coy RMP 

BFG Health Service 

Ayrshire Barracks Units, including 

623 Vehicle Troop / 17PM Juliet Troop 

Theatre Fleet Support Unit 

D Troop 69 Movement Control Squadron 

Bowman Conversion Team 

Families Administration 

The administrative section of this Welfare Centre also provide some of the family 

documentation that you will require whilst you are posted to this part of BFG. This 

includes issue of passport forms, Temporary ID cards, Authority for Visits of Close 

Relatives and IACS forms, (for access to US Bases). 

Community Support 

The Community Support function in this facility provides Matrix testing (Tick Testing) 

for dependants. Activities and trips can be booked here. Indoor and outdoor play 

areas for children of all ages are also located at the centre. Both the play areas and 

the activity rooms can be booked for private functions and a conference room facility 

is also available. 

The RSU Community Welfare Centre also controls a Contact House, which is open 

to all service personnel, entitled civilians and their close relatives. Welfare cases and 

single service personnel who wish to exercise contact rights with their children will be 

given priority, but when available it can be used during transit, R&R and visits by close 

relatives etc. 

A Station Welcome Brief is held here on the 1st Wednesday of every month. This brief 

is for the benefit of new arrivals to Rheindahlen Station. 

Opening Times: Mon-Thurs 0830-1630 hrs 

Fri 0830-1500 hrs 

Contact telephone numbers are: 

Unit Welfare Officer (02161 472) 2681 

Assistant Welfare Officer (02161 472) 3016 

Office Manager (02161 472) 2488 

Welfare Clerk (02161 472) 4268 

Events Co-ordinator: (02161 472) 4854 

Fax: (02161 472) 2104 

Out of hours Welfare Officer via Detention Rooms (02161 472) 2082 / 2854 

Legal Assistance for Personal Problems 

Assistance with private legal problems is available to all service personnel. United 

43


Kingdom Based Civilians and dependants of both classes of such personnel. Such 

problems would include for example, traffic and other accidental claims, matrimonial 

disputes and consumer complaints. Advice can be given under both UK and German law. 

Advice to Service personnel, military sponsored UKBC’s and dependants of 

both these classes are provided by Army Legal Assistance, BFPO 39 and whose 

telephone numbers are Bielefeld Military 3191/3196 or Bielefeld Civilian (0521) 

92543191/3196. The fax number is Bielefeld Military 3115. In the case of RAF 

personnel, RAF sponsored UKBC’s and dependants of both these classes; initial 

advice should be sought from RAF Legal Services (Northern Germany) on Herford Mil 

82 3518. 

In matrimonial cases Army personnel will receive advice from Army Legal Assistance, 

and their wives from RAF Legal Services and RAF personnel from RAF Legal Services 

and their wives from Army Legal Assistance. 

Compassionate Leave 

If circumstances of a compassionate nature arise which appear to necessitate 

you or your wife’s presence at home please inform your relatives of the following 

information. 

UKBC 

a. Between 0730-1600 hrs (Mon-Fri): Via your Line Manager. 

b. Any other times: MOD Resident Clerk London 0171 218 6002. 

MiLiTARY 

Joint Services Casualty and Compassionate Centre, RAF Innsworth, Gloucester GL3 

1HW (Tel: 00441 452 519951) 

Employment 

Where to start 

The Rhine Area Labour Support Unit (RALSU), located in Bedford Walk, is a Specialist 

RLC Unit that administers civil labour and acts as an employment agency. It covers all 

military units in RMC/JHQ, Mönchengladbach, and Wegberg. To gain employment 

you must first register with RALSU. Contact the reception on JHQ Military 4281 

or MG Civil (02161) 4724281, or call in, to make an appointment to see one 

of the recruiting staff. When registering you should take with you a CV, passport 

and preferably an ID Card. Vacancies are advertised in all units, on the NAAFI 

noticeboard, in the HIVE, Sixth Sense, BFBS and SSVC Teletext (page 682). 

You should apply in writing by completing an application form, which is obtainable 

from the reception. RALSU is not able to accept applications for employment before 

arrival in Germany. 

Employment with Schools (SCE): Vacancies 

SCE have their own recruiting department and must be approached directly. 

Employment with NAAFI and other Army Sponsored Organisations 

Vacancies are usually advertised in the shops or organisations concerned and 

applications should be sent to the Manager. There are also opportunities for 

employment in the NAAFI shops in the JHQ area. Applications to the Personnel 

Manager (ES/P3), HQ NAAFI ES, BFPO 40.


Employment on the Local Economy 

Under EC arrangements, dependants have the legal right to seek employment on 

the local German economy. A work permit is not required if a full British passport is 

held. Employees on the local German economy will obviously be required to pay the 

normal German Social Insurance and Income Tax rates. The ability to speak German 

will undoubtedly increase the chance of employment. 

Dependants – Unemployment Benefits 

All newly arrived dependants who wish to claim unemployment benefits should 

register with the local German Employment Office (Arbeitsamt) not later than 7 days 

after their arrival in Germany or they may lose their benefit. If you have not been 

issued with form E303 but are entitled to UK Unemployment Benefit, you should also 

register with an Arbeitsamt not later then 7 days after arrival in Germany. 

The Arbeitsamt will contact the competent agency in the UK on your behalf and 

obtain the necessary forms. If you are not entitled to any continued payment of 

UK unemployment benefit, the Arbeitsamt will advise you on any entitlement to 

unemployment benefit in Germany. 

When registering with the employment office, you should be issued with two items:- (a) 

Application for Unemployment Benefit form (Antrag auf Arbeitslosengeld). This form is in 

German but an English guide to its completion can be obtained from the Arbeitsamt. 

(b) Additional leaflet for unemployment foreigners (Merkblatt 1). This useful booklet 

in both German and English is written as a simple guide for unemployed UK or Irish 

citizens. 

Enquiries should be directed to the German Arbeitsamt Mönchengladbach 1, 

Lurriperstrasse 78-80. Hours of business are 0800-1230 hrs Mon-Fri. It is advisable 

to take a German speaker with you. 

Childminding 

A Childminder is defined as “someone who looks after other people’s children under 

the age of 8 in his or her home for more than 2 hours a day (or periods which add 

up to more than 2 hours) in any day for reward”. It is important for the minder and 

the child’s parents to work together, as you will both be playing a central part in the 

child’s life. It is required that childminders be registered and approved with HQ UKSC 

(G) and AWS childminding coordinator. Childminding coordinator can be contacted 

on weekday mornings from 0900-1300 hrs on JHQ Mil 4939/2189 or civil (02161) 

4724939/2189.They will advise you on how to become a registered minder, and try 

to help with any problems that may arise with the children being minded. 

Childminders must obtain their own public liability insurance. You must have proof 

that you are insured against fire risks and third party liability (normally covered in your 

House Risk Policy), without this proof a child care certificate will not be issued. 

A list of registered Childminders can be obtained from the Childminding Coordinator. 

45


Shopping and other Facilities 

Encounters Bar, 15 Oakham Way, JHQ 


Mon & Tues closed 

Wed-Thur 1900-2300 hrs 

Fri-Sat 1500-0000 hrs 

Sun 1200-1900 hrs 

Tel: 02161 472 3340 

Opening hours during holiday periods will be advertised locally. 

Encounters Café, 15 Oakham Way, JHQ 

Mon-Fri 0900-1500 hrs 

NAAFI SHOPPING COMPLEX, Trenchard Road, JHQ 


Mon-Fri 0800-2100 hrs, Sat-Sun 0900-1900 hrs 

NAAFI JBs COMPLEX, Grenville Road, JHQ 

JBs Restaurant 


Mon-Fri: Breakfast 0630-0815 hrs, Lunch 1145-1330 hrs, Dinner 1645-1815 hrs 

Sat-Sun: Breakfast 0900-1000 hrs, Brunch 1030-1300 hrs, Dinner 1630-1730 hrs 

JBs Take Away Service – indian Curry / Fish & Chips 

Opening Hours: Thur-Sat 1700-2200 hrs 

Tel: 02161 472 4408 

JBs Express Shop 

Opening Hours: Mon-Sun 0900-2200 hrs 

JBs Cafe 

Opening Hours: Mon-Fri 0900-1330 hrs 

JBs Bar (Marly bar) Sun-Thu 1900-2300 hrs, Fri-Sat 1900-0000 hrs 

Bowling Alley 

Reading Way, MG 551388 


Sun-Sat 1100-2200 hrs 

Sun-Sat 1100-2200 hrs 

Easter, Summer & Christmas – 1200-1900 hrs daily 

THRiFT SHOP – (located 20 Oakham Way), Tel No: JHQ Mil: 4506 

Opening Hours: Mon Closed 

Tue 0915-1500 hrs (Taking In & Selling) 

Closed for lunch 1145-1300 hrs 

Wed 0915-1500 hrs (Paying out & Selling) 

Thu 0915-1500 hrs (Taking In & Selling) 

Closed for lunch 1145-1300 hrs 

Fri 0915-1200 hrs (Paying out & Selling) 

Stop paying out and taking in 30 minutes prior to closing. Volunteers welcomed. 

CULPECK inSURAnCE – Tel No: MG 559655 & Freephone 0800 1696252 

Oakham Way 12 (opposite BP Garage) 

Opening Hours: Mon-Thu 0900-1700 hrs 

Fri 0830-1600 hrs


O’GiRKE TRAVEL AnD inSURAnCE – 3 Oakham Way, Tel No: MG 

558417/55317 


SSVC (Located next to the HIVE) – Tel No: 02161 955975 


Sat 1000-1400 hrs 

SiXTH SEnSE – 20 Trenchard Road HQ RSU Sixth Sense, BFPO 40 

Editorial: Tel No: 02161 4724006 or JHQ Mil 4006 

Advertising: Beil 05219247212 

Fax 02161 660982 

Guides, Brownies and Rainbows 

Monday 

1st Rhd Guides 1700-1830 hrs 

4th Rhd Brownies 1730-1900 hrs 

Tuesday 

4th Rhd Rainbows 1730-1830 hrs 

3rd Rhd Brownies 1730-1900 hrs 

Thursday 

3rd Rhd Rainbows 1730-1830 hrs 

1st Rhd Brownies 1800-1930 hrs 

Scouts and Cubs 

Every Monday – Scouts and Cubs – Meet in Term times only. 

Cubs meet: 1830-2000 hrs - Ages 8 - 10 years or 10 years and 6 months 

Scouts Meet:1900-2100 hrs - Ages 10 years to 14 years 

Explorer 

Every Tuesday – Beavers only. 

Beavers meet: 1745-1900 hrs - Age 6 to 8 years 

Explorer Scout Meetings: 1900-2130 hrs No fixed day or-weekend - Age14-18 yrs. 

CRB Interviews: 1700-1900 hrs. Normally every Wednesday evening. 

A CRB interview normally lasts about 1 hour. The Scout Association insist on CRB 

being that provided by the Association. A copy of any previous CRB will of course 

help speed up any application. 

Adult Training Weekends: 

Adult Courses Fri 1900 hrs to Sun 1500 hrs 

Training courses are run on approx 12 weekends per year for the whole of BSWE 

members who require such courses. They are based on the Scout Associations 

mandatory rule for appointed leaders to undergo modular training. There are 37 

modules currently available to all adults to follow in line with their chosen path of 

leadership. 

Adult Membership Applications: 

Adults wishing to join the Group, and by that become members of the Scout 

Association and provide leadership for sections, should contact the undersigned by 

email, fax or telephone. Those adults wishing to help on an occasional basis should 

also make first contact as above. Adults wishing to become an Occasional Helper 

are required to complete MTE 1 (A three hour course by arrangements) and are 

restricted to attendance at no more than 12 evenings or events per annum. 

47


Applications for Child Membership of the Group. 

Applications for children to join the Group should be addressed to the undersigned 

as explained above. There are waiting list for Beavers, Cubs and Scouts. Detailed 

information such as Child’s fore-names, DOB, MQ Address, husband’s or wife’s work 

address, home and works phone numbers and email address will be required. 

The waiting list is managed by the undersigned and only applications passed to the 

undersigned by email, fax or telephone will be accepted. 

Banking 

You are advised to maintain both UK and German bank accounts. Both a UK bank 

and German banks can have sums of money, either main pay or allotments, credited 

directly by APC Glasgow. 

Retaining your UK and German bank account means that you can satisfy any 

standing orders, direct debits and mortgage payments, which have to be made in the 

individual country as well as being useful when you go on leave. 

Additionally, you will be able to cash UK personal cheques for the first six weeks 

following your arrival date in Germany through the RAO’s Office. This facility is to 

cover the period it takes to make local bank arrangements. 

Some soldiers believe that they do not require a German bank account and that 

they can simply when it comes to paying bills through the bank use their cards at the 

international cash point machines. Whilst it is possible to get money out, you are 

charged for each transaction, which over a 2 or 3 year period equates to a sizable 

amount. 

Additionally, if you encounter problems with your UK account or UK cards then it will 

invariably take a couple of weeks to remedy and the pay staff here will not be able to 

help with any advance. 

Also, due to new Money Laundering regulations it is not possible anymore to make 

cash payments to third parties without an existing German Bank account. 

Most people use the SPARKASSE BANK JHQ (situated on RMC) although you are free 

to use whatever bank you wish. Individuals who wish to open a German bank account 

must book an appointment with the bank and both individuals must be present if the 

account is to be made a joint one. You will need your up to date passports as proof 

of ID. 

The SPARKASSE BANK JHQ telephone number is 02161 279 1080. 

Opening hours: Morning: Mon-Fri 0815-1145 hrs 

Afternoon: Mon-Wed 1245-1600 hrs 

Thu 1245-1745 hrs 

Fri 1245-1530 hrs 

Banks/Cash Machines 

There are several cash points located within RMC, three available in the SPARKASSE 

BANK JHQ. Please be aware that withdrawals from German cash machines can 

sometimes incur a charge, if the individual banker does not belong to the relevant 

banking group. 

Other Sparkasse Bank Branches in Mönchengladbach 

Opening hours: Morning: Mon-Fri 0830-1230 hrs 

Afternoon: Mon and Thu 1400-1800 hrs 

Tue and Wed 1400-1630 hrs 

Fri 1400-1600 hrs


Commerzbank 

A Cash point machine is available, situated at the end of the NAAFI building, 

opposite the Post Office. 

Buying Goods Tax Free 

German Mehrwertsteur 

Goods may be purchased without Mehrwertsteur (MWST) – German VAT. Exemption 

can only be gained if the purchase is made through a Mess, Institute or Club (MIC) 

registered with as an Official Procurement Agency (OPA). Only goods totalling over 

€50 may be purchased without MWST. It is normal that no cash is paid at the time 

of purchase and the bill is sent to the originating OPA for payment. The purchaser is 

later informed of the total amount that is required to be paid to the OPA. 

Procedure 

For personnel in Rheindahlen the normal procedure for gaining VAT exemption on 

purchases is to obtain an official order (an Auftrag Form) from your OPA. OPA’s in 

general are as follows: 

For Officers, WOs and SNCOs: Mess Accountant of own Mess. 

For Cpls and below: Regt Accts Dept, RSU 

Civilians: Regt Accts Dept, RSU. 

Auftrags are available for a small admin fee from the Regt Accts Dept, RSU, Grenville 

Road 37 on the Rheindahlen Military Complex between 0830-1400 hrs 

Monday to Friday. Please note that the office is closed on German Bank Holidays. 

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Churches and Church Activities 

ST BOniFACE CHURCH Church of England, Queen's Avenue 

Sunday Services 1100 hrs Sung Eucharist and Sunday School 

Other Midweek activities and services are published on the church notice board. 

The Church Choirs practice each Thursday in the Church 1830 hrs. Baptism, 

Marriage and Confirmation by arrangement. Further information from the Church 

Centre Secretary JHQ Military 2770. Please check with the Church Centre JHQ 

Military 2770 for any time changes, which may occur. 

ST THOMAS MORE Roman Catholic, Moore Road 

1100 hrs Holy Mass 

Chaplains Personalities may change 

DACG Padre Nick Cook, J1 Chaplains, HQ UKSC, BFPO 140. Tel No: 72-2807. 

Chaplain 7 Signal Regiment: Fr Danny Hernandez Chaplaincy Centre, Elmpt Station, 

BFPO 35. Tel No: (68) 4410. Mobile: 0172 2068906. 

Community Chaplain: The Revd C Craven, The Chaplain St Boniface Church, Church 

Centre, BFPO 40. Tel No: (72) 2770/2405. 

ST niCHOLAS AnD ST PAUL CHURCH Church of England – Elmpt 

Sunday Service 0930 hrs. Further information from the Church Centre Secretary JHQ 

Military 2770. 

ST PAUL AnD ST BOniFACE Roman Catholic – Elmpt 

0930 hrs Holy Mass. Further information from the Church Centre Secretary JHQ 

Military 2770.

information Signposts 

Living in Germany 

and Rhine Garrison 

What is the RMC? 

Rheindahlen Military Complex consists of the military township of Rheindahlen, (which 

is still referred to as JHQ), plus outstations at Mönchengladbach, Viersen, Birgelen and 

Wegberg. The paragraphs that follow contain general information, plus instructions for 

Rheindahlen itself. Those who have been allocated accommodation other than in JHQ 

and Wegberg will also need to read the additional section for the outstations. 

Moving to Germany 

Many needless problems occur with families because they arrive unannounced, or the 

move has not been properly documented. In the worst case a family may have to return 

to UK. Heads of Families should discuss their move and proposed travel arrangement 

with the RAO/UAO/Personal Admin Offices well before the departure. It is important 

that an F Mov 564, Application for Families Passage, is submitted to JSTC by units, 

even if the family are intending to travel by private means. All family members must be 

in possession of valid passports before travelling to Germany, these can be obtained at 

public expense via JSTC. Even if married accommodation has been allocated families 

should not travel to Germany until shortly before a handover date and time arranged 

with the Housing Office and temporary accommodation has been arranged. 

Cassels House 

Cassels House is a Service Hostel located in Rheindahlen Military Complex. Families 

allocated a married accommodation will usually be allowed to stay in Cassels House 

for 4 nights at duty rate (booked by the Housing Office). Families vacating married 

accommodation will be allowed to stay for 6 nights if posted to UK and up to 2 nights 

if posted within Germany (self-booking). Accommodation includes single and double 

rooms. Application forms can be obtained from: Cassels House, BFPO 40 or phone 

Civ 02161 472 4234/2183. Fax 02161 472 3828 

Cassels House is (as of 5th October 2008) a PAYD Facility. 

Insurance 

If you are not already covered you are strongly advised to take out insurance for your 

stay in Germany, public liability cover is particularly important. 

Personal Property. Personal property is the responsibility of the owner and only in 

certain circumstances can limited compensation for loss or damage to such property be 

paid from public funds. 

Public Liability. All ranks are advised to take out public liability cover against injury to 

third parties by members of their household or pets. 

Life Assurance. All personnel are advised to take advice from a reputable broker 

before committing themselves to any life assurance policy and to be particularly wary 

of door-to-door insurance salesmen. The RAO holds a list of reputable brokers. 

Pet Owners. All pet owners are advised to obtain insurance for veterinary treatment 

and also public liability cover against injury to third parties. 

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Round and About 

The Place Where You Live 

Local Towns and Villages 

Brief History of Germany and Local Places of Interest 

GERMANY 

In 1945 the country was divided; in the west was the Federal Republic of Germany, 

a federal state compromising 11 'Länder', where as the east saw the establishment of 

the German Democratic Republic. 

Now the two German states are re-united; the 5 East German 'Länder' have joined 

the Federal Republic which now, as a result, consists of 16 'Bundesländer' in all. 

Germany's history enables us today to offer you a wide variety of cultural attractions, 

for all these counts, dukes, prince bishops and kings’ scattered royal palaces and 

capital cities of various sizes throughout the entire country. 

You can re-live Germany's history at first hand. You will find important buildings: 

Roman ruins, churches, monasteries and cathedrals from the era of Imperial 

greatness; Castles from the days of chivalry eg. the Hohenstaufen dynasty and royal 

palaces with magnificent grounds from Baroque times. And what you cannot see from 

outside you will find within the castles and stately homes. 

Mönchengladbach 

Mönchengladbach and Rheydt are over a thousand years old. They form a large 

centre between the rivers Maas and Rhine. Their wealth was due to the textile trade, 

which is firmly established in the area (although less firmly now) - and which in the 

Middle Ages formed part of the then 'Low Countries' cloth trade. 

The two towns existed separately until recent years due to long since forgotten 

religious rivalries - Mönchengladbach was Catholic and Rheydt was Protestant. Both 

towns, and the former independent town of Wickrath, now form one city of about 

263,000 inhabitants under a single Oberburgermeister and town council. 

The town of Viersen also lies between the rivers Maas and Rhine and now 

encompasses the smaller towns of Dulken and Suchteln. A single town council 

administers the three towns. 

With the occupation of the area by the American and Canadian Forces in 1945 

various administrative lines of communication units were located in the vicinity of 

Mönchengladbach, Rheydt and Viersen. This pattern continued over the years, 

establishing a large British presence in the region, which remained until the end of 

the Cold War. At that time, “die Wende” (the change) as the Germans call it, the 

reduction of British Forces in the area began and continues to the present day. 

The extension of the autobahn complex around Mönchengladbach and Viersen has 

greatly improved road communications. It is now possible to join the autobahn at 

any number of junctions around Mönchengladbach or Rheydt and go as far afield as 

Amsterdam, Brussels, Paris, Munich or Berne without leaving the autobahn. 

Cologne (Köln) 

Lying some 44 miles to the south of us here in Rheindahlen, Cologne is one of the 

greatest and most historic cities in Western Europe. The Roman Emperor Augustus 

built Cologne as a military fort. He named it in honour of his wife Aggripina and it


was known as Colonia Aggripinensis; later this was abbreviated to Colonia and then 

to the German Köln. In the 8th century the Emperor Charlemagne granted this great 

trading community City status and its Archbishops became very powerful. By 1248 

work had commenced on the great Cathedral designed to house the Golden Casket 

containing the legendary remains of the three wise men of the Orient. Archbishop 

Rainald Von Dassel took this casket from Milan in 1164. The Cathedral still serves 

this original function and the famous golden casket can be seen by all today, 

resting above the high altar. The Cathedral was completed only in the 1870s. The 

prosperity of the city continued into the Middle Ages and many fine buildings and 

churches testify to this. Cologne went into decline during the second half of the 16th 

century, largely because of religious wars and the consequent breakdown of trade. 

This decline continued till 1815 when Cologne was made a Prussian fortified city 

and, later on, when navigation on the Rhine became possible. Cologne once again 

exerted its influence on German trade. 

Today Cologne's industries include motor car and heavy vehicle production, perfume 

factories, cable works and chemical plants which are famed throughout the world. In 

spite of a 70% total destruction by bombing during the Second World War, Cologne 

has risen from ashes and rubble to become once again one of the most beautiful 

cities in Germany; its restaurants, theatres and places of interest rival most in Europe. 

Düsseldorf 

The city of Düsseldorf nestling on the banks of the Rhine came into being about 

700 AD with the founding of the Benedict Monastery by St Swidbert in the area of 

Kaiserswerth. The first documentary mention of Düsseldorf as such dates back to 

1135 AD, when the town took its name from the River Düssel, which flows into the 

Rhine. Dorf being German for village, we have the 'Village on the Düssel'. 

By 1510 the town was raised to the status of a capital of the Duchies of Jülich, Kleve, 

Berg and the Estates of Mark and Ravensberg, and from this period the town was fast 

becoming a centre of culture and industry. 

Düsseldorf is the birthplace of Johann Wilhelm (1655) who in 1676, when he was a 

mere 21 years old, became the first Elector (Ruler and Statesman) of this area. He was 

affectionately known as 'Jan Wellem'. Jan Wellem held this high office for 37 years 

until his early death at the age of 58. 

The 19th century heralded the Industrial Revolution and nowhere was it quite so 

marked as Düsseldorf where the early part of this century saw the first of the great Trade 

Exhibitions, the creation of the first railway in Germany, the establishment of many 

industries in the surrounding areas and the founding of the Düsseldorf Stock Exchange. 

The city has much to offer to anyone looking for places of interest and recreation. 

These include excellent shopping facilities; Opera and Theatres; Cinemas; Concert 

Halls; Night Clubs (many and varied); Swimming Pools (outdoor and indoor); 

Aquarium and Natural History Museum; Museums and Art Galleries; An annual 

visiting Circus; Boat trips on the Rhine; Restaurants (to suit all tastes and pockets); 

Parks; Sports Stadium; Horse Racing; Camping Sites; Airport; Bowling (9 and 10 pin); 

Ice Skating Rink; Exhibitions; Bundesliga Soccer Team, Bundesliga Ice Hockey Team. 

Some of the finest festivals in Europe are staged in this town, notably the magnificent 

Carnival that takes place in February or March. The Carnival procession is a superb 

affair and takes some two hours to pass. 

It might be though that because of the accent on industry, the town lacks natural 

beauty, but nothing could be further from the truth. There are a vast number of parks 

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in and around this fair city. Through its main thoroughfare winds the River Dussel and 

the town is regarded as the Paris of West Germany. 

Opera 

This is first class and very cheap season tickets can be obtained before the start of 

each season (October) from the box office. For further information contact the HIVE 

on JHQ 2519 or visit the website www.deutsche-oper-am-rhein.de. 

Altstadt (Old Town) 

An area between the Konigsallee and the Rhine containing restaurants, bars, 

discotheques and 'way out' shops. The Soho of Düsseldorf, with all the good and 

bad points that this implies. Careful thought should be given before letting the more 

impressionable youngsters loose on their own. 

German Customs 

Introduction 

If you are new to Germany, it is important that you understand that the German 

customs, practices and laws do differ significantly from those in the UK. Despite 

the fact that the British Forces have been present in Germany for 60 years, the 

relationship has changed since the early days and you need to realise we are guests 

in a foreign country. The relationship between BFG and the Host Nation is an 

important one and a great deal of effort is spent on maintaining good British-German 

relations. In the interests of furthering these relations, please do try and refrain from 

carrying out activities, which could give offence to your neighbours the local German 

population. 

Never on Sundays 

It is as well to be aware of some of the more important customs, practices and law 

relating to certain activities on Sundays. For example, car washing, window cleaning, 

gardening and all forms of manual labour are either forbidden or much frowned 

upon. 

Some Local Customs 

Your contact with Germany will be much more enjoyable if you take an interest in 

some of the local traditions. Here are just a few examples: 

Schützenfest 

Many villages in this part of Germany hold an annual festival known as a 

Schützenfest. The Schützenvereine (shooting clubs) have their origins in the militias 

of the late middle ages, when groups of citizens banded together to protect their 

towns and villages from attack. Nowadays the shooting clubs aim to maintain and 

promote shooting skills, to carry out charitable activities and to keep alive the old 

traditions and customs of German citizenry. A Schützenfest is a festival at which 

the Schutzenkonig 'the king of the ‘Schützen’ is crowned. The Schützenkonig has to 

win a shooting competition but, since he needs to be fairly well off to keep up his 

entertaining commitments during his period in office, the result of the competition 

is often a foregone conclusion. Schützen parades are annual events and popular 

spectacles involving much ceremony, musicla accompaniment and marching 

‘Schutzen companies’. They are worth seeing at least once.


Kirmes 

You will see advertised on posters throughout the Mönchengladbach area, especially 

in summer, a village festival called Kirmes. This was traditionally held to celebrate 

the consecration of the local church. There are the usual fun fairs, market stalls and 

dances, though the religious origins are also not ignored and the church is very much 

involved in the festival. 

Karneval 

The Karneval season is a speciality of the Rheinland. It begins on the 11th day of 

the 11th month at 11 am, but things really 'hot up' during the weeks leading up to 

Lent. The highlights, apart from the numerous Karneval Balls and drinking and joke 

sessions known as Sitzungen are the processions held in Köln, Düsseldorf and Mainz 

on the day before Shrove Tuesday, known as Rosemontag. Mönchengladbach has its 

procession on the following day, Veilchendienstag, and there is always a children's 

procession and smaller celebrations in Rheindahlen and other villages on the Sunday. 

Weinfeste 

All along the Rhine and Mosel during late summer and early autumn there are wine 

festivals. Each village selects a different time, but the pattern is fairly standard: plenty 

of drinking and merry-making. However, it is a good thing to go with somebody who 

knows something about wine, because you may end up paying more for wine than 

you would in the local supermarket! 

Der Rhein in Flamen 

Taking place from July to October in various locations, the 'Rhine in Flames' is a 

spectacle not to be missed. Best seen from the river itself at Koblenz, the illuminations 

along this romantic stretch of the Rhine provide one of the sights of Germany. 

Dalmatiner 

Stuben 

Balkan Restaurant 

with International Specialities 

Opening times: 

daily 1200-1400 hrs 

and 1730-2330 hrs 

41169 Monchengladbach-Hardt 

Vorsterstraße 321 

Tel: 02161/559344 

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German Laws 

Summary of German Laws Affecting you as a Householder and 

Resident in Germany 

Liability of BFG Personnel to German Law 

Members of the forces, including dependents are subject to German Criminal and 

Civil Law whilst in Germany. German Criminal Law includes not only the usual serious 

crime, but also such offences as contravention of the Traffic Laws, breaches of the 

peace and failure to observe local byelaws. Offences by members of the Forces 

are normally dealt with under military disciplinary procedures, although in more 

serious cases the German authorities may claim jurisdiction. It is customary, however, 

for German courts to be given jurisdiction in minor motoring offences alleged to 

have been committed by members of the forces driving private motor vehicles. The 

following is a summary of German Laws, which may most affect you in your every day 

life. At first these may appear to be a long list of’ ‘Do Not’, but remember, it is the 

law of the land. 

Civil Actions for the Recovery of Debt 

The German Courts dealing with civil actions have exclusive jurisdictions over 

members of the Forces including dependants. Members of the Forces should 

therefore, refrain from purchasing goods on credit or under hire purchase agreements 

unless they can meet their obligations, Action is always taken through the Liaison 

Organisation and unit Administrative Offices in pursuit of outstanding debtors, and 

increasingly action is also being taken through the courts in the UK. 

Pollution of the Environment 

Throughout Europe including the UK there are strict laws aimed at preventing 

pollution to the environment and at protecting natural resources, particularly the 

supply of water. The Germans are extremely sensitive about pollution to the water 

table and hence the changing of oil or the washing of cars at home (in the street or 

on the driveway) is expressly forbidden. 

Oil changes may be carried out in servicing bays with the necessary disposal facilities. 

Information on how to dispose of old oil may be obtained from unit Technical 

Quartermasters. 

The disposal of any other chemical substances is also strictly controlled in 

Germany and includes items such as paint, solvents, paint strippers or any 

caustic substances hazardous to health. They may ONLY be disposed of under 

arrangements made by unit Quartermasters or directly with the Stadt “special rubbish” 

(Sondermülabfertigung) disposal sites or the Stadt “dangerous substances vehicle” 

(Schadstoffmobil). Information to this effect is contained in the annual rubbish 

disposal programme issued by the Stadt, copies of which/extracts from are made 

available to all SFA occupants by the Housing Office. 

Dust and Smoke Pollution 

The lighting of fires is strictly prohibited. BBQs and the use of proper fireplaces in 

gardens (the so called “Kamine”), whether static or movable, are permitted, but only 

with properly stored, or commercially available firewood or charcoal. If BBQ-ing 

regularly, it is polite to inform the neighbours in advance. 

Noise Pollution 

Undue noise and disturbance is prohibited, during the periods: Mon-Fri 2200-


0600 hrs, Sat-Sun 2300-0700 hrs – but see below regarding lawnmowers and other 

garden machinery. This applies especially to loud speakers and musical instruments. 

Complaints can be lodged by neigbours with the RMP or German Police and if these 

complaints appear to be justified the offender may be punished by a very heavy fine. 

This applies equally to barracks and SFA Estates. If it is intended to hold a formal, 

official function, which will produce noise of a volume likely to cause a disturbance 

the organisers should: 

a. Notify the Service Liaison Officer (SLO) as early as possible (at least 4 weeks 

before the event) giving full details. 

b. Notify neighbours who may be disturbed with a notification couched in friendly 

terms with a letter through the doors. This notification should happen 2 days 

before the event and the important thing is that neighbours should always 

receive advance warning and be treated with consideration. 

Lawn Mowers/Garden Machinery 

Lawn mowers and garden machinery may only be used on working days (i.e. 

not Sundays or Public Holidays) between the hours of 0700 and 2000. Garden 

Machinery including particularly loud machines such as strimmers, leaf blowers or 

chain saws, are further restricted on workdays from 0700-0900 hrs, 1300-1500 hrs 

and 1700-2000 hrs. This law applies equally to family housing whether inside or 

outside barrack areas. Heavy fines can be imposed for repeated abuse of this law. 

Litter Pollution 

Litter must not be left in the streets, parks, or open spaces. In the case of picnics in 

the country, all litter must be collected and taken home for disposal. The dumping of 

rubbish in country areas, woods or training areas is strictly forbidden. 

Plants 

Foliage from shrubs or plants must not be taken for decoration purposes, and the 

removal of small trees at Christmas is an offence, except where they are on ones own 

property. 

German Laws and By-Laws which are Enforceable in Civil Courts of 

Law 

Gardens 

Gardens should be kept tidy and clear of weeds to avoid contamination of 

neighbouring property. Branches of trees must be pruned to a height of 2 metres 

above the pavement and 4 metres above roadways. Hedges are to be trimmed to 

prevent accidental interference with the passage of pedestrians and vehicles. When 

diseases of plants or trees become obvious, these are to be reported to your estate 

office who will pass on the information to the appropriate authority. Whatever you 

do, do not cut down or attempt to prune a tree. This could result in a hefty charge to 

reinstate a similar tree. 

Dustbins – safety regulations 

Inflammable material must not be placed in dustbins. Bins must not be placed in 

the roadway or left on the pavements after dark. Any accidents due to a misplaced 

dustbin are an offence and the tenant is liable to be sued for damages. Only 

authorised dustbins are to be used. Neither the local by-laws nor the special type 

of vehicle allow dustmen to clear cartons, cases, pails, etc. Garden rubbish can 

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be disposed of by depositing at recognised garden rubbish tips or in brown bins if 

provided. Addresses of tips may be obtained from your estate office. 

Chimney Sweeps 

Sweeping chimneys in Germany is a municipal responsibility, backed by laws, 

which require all chimneys to be swept and inspected by a licensed district chimney 

sweep twice per year. Federal accommodation occupants should note that it 

is an offence under German Law to deny reasonable entry to the sweep (the 

Bezirksschornsteinfeger) should he, or she require access to complete the sweep or 

conduct a smoke emission test. The Payments and Receipts Branch pay the bill, a 

sum fixed by the municipal authority, centrally. Any problems with chimneys should be 

reported in the first instance to the Housing Department through your Estate Manager. 

Aerials 

The erection of wire or other aerials across streets is forbidden. 

Fireworks 

Fireworks may be let off on New Year's Eve (Silvesterabend) only, but this is limited 

to the fireworks on sale in the local German shops which may not be sold to anyone 

under the age of 16 years. 

Bathing 

Bathing in ponds and rivers is prohibited unless the German Authorities have erected 

a notice stating specifically that bathing is permitted. 

Pavements and Roads 

In Germany, responsibility for cleanliness of pavements and gutters up to the centre 

of the road rests with the occupant of the house. This applies to all pavements in front 

of, at the side and rear of your house. Pavements must be swept at least once a week 

and the gutters cleared of any obstruction that might impede drainage. Grass and 

shrubs should be trimmed back to the boundary fence and grass and weeds removed 

from between paving stones. Any rubbish left behind after dustbin/bulk rubbish 

collection is also your responsibility. 

Snow clearance 

All pavements in front of, at the side, or rear of SFA must be cleared of snow or ice 

by the occupant. They should be cleared “as soon as possible after snowfall” but in 

any case, between the hours of 0700 and 2200. It is forbidden by law to use salt, 

although this commodity is widely available in supermarkets. The official position is 

that sand or grit should be used instead. However, given the amount of salt that is 

used to keep the roads clear, and the high cost of compensation should injury occur 

to a passer by should an occupant fail to clear the pavement, it would seem the 

lesser of two evils and logical, to keep salt available for use in extreme conditions. 

The watchword should be minimal use and only if all other methods prove ineffective. 

Occupants of SFA are strongly advised to take out third party insurance to cover for 

claims against them for injury (Haftpflichversicherung). Private contracts are also 

available at reasonable prices for pavement clearance throughout the year i.e. for 

snow/ice and clearance of weeds. 

Children – Liability for children’s Actions 

In Germany, Parents are generally held responsible for the misconduct of their 

children. To protect yourselves against possible legal claims you are advised to insure 

against such a liability. The cost is nominal and the vast majority of German parent’s 

regard policies, which provide this cover, as essential. Whilst we realise that children 

must be allowed to play, you must remember that you are responsible for your 

children at all times and for any other disturbances they may cause.


Children should be forbidden to play in garage areas and are not permitted to play 

on the streets. Garage doors are not be used as ‘goals’. Remember too that some 

garage doors are self-locking from the inside, which could trap your child. 

Children – Bicycles 

Before permitting your child to ride on the road, you should ensure that the bicycle 

complies with German law. The child should be capable of cycling safely and should 

be familiar with the basics of German traffic law; i.e. that traffic drives on the right, 

that where cycle paths exist they must be used, that right takes precedence over left as 

well as the basic and signals to be employed in order to manoeuvre safely.Children 

up to the age of 9 must use the pavement. Children who are 9 and 10 years only 

may use the pavements, however in both cases they need to consider the safety of 

pedestrians. They should also dismount from their cycles when crossing the road. 

Bicycles 

Cyclists must normally ride in single file. Where authorised cycle paths exist, cyclists 

must use them and wherever possible observe the normal traffic flow, ie. ride on the 

right. Where paths exist on both sides of the road, cyclists should not ride facing 

oncoming traffic. Cyclists may not carry a second person on single seated cycles. 

Adults may carry children under 5 only if there is a suitable seat for them. Under 

German law cycles must be equipped with the following; front lamp, red tail lamp, 

red tail reflector, yellow reflector on each pedal and two on each wheel. 

Winter Sports 

Skiing and tobogganing is forbidden on the public highway except where authorised 

by the local authority. 

Washing 

The German public is very conscious of the sanctity of religious days and holidays and 

strictly observe their customs in this respect. Laundry should therefore not be displayed 

in gardens or on balconies on German religious or public holidays. 

Car Washing 

Cars are not to be washed on public roads or in driveways at any time. 

Summary fines by German police 

Under German law the German police are empowered to collect an ‘on the spot’ 

warning fee from offenders of minor traffic laws and certain minor By Laws. If the 

fee is paid the case is at an end. If the offender declines to accept the warning and 

pay the fee an offence is considered to have occurred. The policeman submits a 

report and a normal civil court procedure takes its course. Officers and other ranks 

driving AD vehicles when on duty are to refuse to pay the ‘warning fee’ and report the 

circumstances to their COs. 

Services Liaison Officer Rhine Area 

The Service Liaison Officer Rhine Area (SLO RA) provides the interface between 

the British Forces and the German authorities throughout the Garrison area. He 

ensures that the Host Nation provides the support required by the British Forces to 

accomplish their military mission, as well as ensuring that the British community 

abide by their obligations under the NATO Status of Forces Agreement (SOFA) and 

its Supplementary Agreement (SA). His office is located at 2 Queens Avenue(JHQ Mil 

4684/4685) where help and advice on German matters can be obtained. 

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Owning Pets in Germany 

Responsible Ownership 

Ownership of a pet involves certain responsibilities. This section is a guide to these 

responsibilities, which include those, imposed by German civil law and backed up by 

military regulations, to ensure animal health and welfare, and precautions to preserve 

human health. 

New Arrivals – PET REGISTRATION 

Permission to keep pets in SFA (Service Families Accommodation) must be applied for 

in writing prior to arrival, to the Pet Registration Administrator who is located in Room 

35 of Building 143 (Housing Office) BFPO 40. 

All new arrivals must make an appointment to register their pet within two days of 

arriving in JHQ, by reporting to the Rheindahlen Community Welfare Centre where 

they will be advised of the procedures to be followed. 

Owning Dogs – General 

Current procedures for the keeping and registering of dogs is laid down in SO’s 

BA(G) 3359 (Control of Dogs in BFG and The Pet Scheme) 3208 (Discipline) and 

3360 (Veterinary Services in BFG). Dogs owned by members of BFG are not subject 

to German Dog Tax, but all dogs must wear a disc bearing the owners address and 

telephone number and must be registered with a Veterinary surgeon. Dogs found 

straying by the RMP or GCP will be impounded by being taken to the local Tierheim, 

and may be destroyed if sick or dangerous. 

German Legislation on Dangerous Dogs – Registration and Controlling 

Dogs owned by BFG Personnel 

Introduction 

You should be aware that due to a fatal incident the 16 German Länder (State) 

authorities enacted laws in July 2000, which restricted the owning and breeding of 

certain breeds of dogs. This legislation was enacted separately by, and differs between 

the 16 Länder. Additionally, Federal (National) legislation has been enacted banning 

the importation of certain dog breeds into Germany. 

The dog breeds affected by this Lander legislation in North Rhine Westphalia (NRW) 

are as follows: 

a. Category 1 Dogs – The Federal authorities have enacted laws banning 

importation of the following dog breeds; these breeds of dog MUST nOT be 

imported into Germany. 

American Staffordshire Terrier 

Pitbull Terrier 

Staffordshire Terrier 

Bull Terrier 

Cross Breeds from any of the above. (These dogs must be kept on a lead and 

muzzled at all times). 

b. Category 2 Dogs 

Mastiff American Bulldog 

Rottweiler Dogos Arentinos 

Tibetan Mastiff Bull Mastiff 

Neopolitan Mastiff Mastinos Napoleano 

Spanish Mastiff Tosa Inu


Fila Brasilieros Spanish Mastinos Espanol 

Dogs bred from above. (These dogs must be kept on a lead and muzzled at all 

times). 

c. Category 3 Dogs 

Dogs that have been bred or trained to be, or have demonstrated that they are 

dangerous (in general having attacked humans or other animals). Dogs bred from 

above. 

d. Category 4 Dogs 

Dogs that reach a shoulder height of 40cm or a weight of 20 Kgs when fully 

grown. 

e. Category 5 Dogs 

Dogs that are under a shoulder height of 40cm AND a weight of 20kgs when fully 

grown. 

g. Crossbreeds Dogs that have one parent, which belongs to a breed listed above, 

are deemed as crossbreeds. If the parentage of the dog cannot be proved, the 

Pet Registry Clerk will refer the owner to a Veterinary officer, who will make an 

assessment of the predominant breed. 

Owning a Dangerous Dog 

Dogs classified as “dangerous” in Categories 1 to 3 of NRW legislation, which were 

owned prior to the implementation of the law (06 July 2000) may be kept provided 

the registration criteria is met. Dogs in Category 1 and 3 must not be allowed to 

breed and future owning and registration of these breeds is not allowed. Owners of 

dogs, classified as “dangerous”, will be subject to more rigorous tests, before the 

keeping of these breeds is approved. Once the registration process is complete and 

approval given, a permit authorising ownership will be issued by the Ordnungsamt, 

through the SLO and Welfare Office. The Housing office will be required to retain the 

Registration Proforma until you are posted. The registration process is shown below: 

Registration of Dangerous Dogs 

a. Report to the Rheindahlen Community Welfare Centre (RCWC) with your dog. 

b. The RCWC issues a Dangerous Dog Registration and Certificate Proforma. 

c. Owner completes Part 1, an application to keep a dog listed as “dangerous”. 

d. The RCWC completes Part 2, applicant's and dog's details. 

e. COs or Head of Establishments complete Part 2, authorising the owner to 

keep the dog. COs confirm the owner’s dependability and that the dog is to 

be kept in suitable escape proof accommodation (not required for Category 

4 dogs) and that, at the time of registration, the owner has adequate 3rd Part 

Liability insurance for the dog. A definition of escape proof accommodation is 

as follows: 

(1) Escape proof accommodation includes the SFA and its gardens (front and rear 

as necessary. 

(2) Accommodation must have secure doors and windows. 

(3) Gardens should have walls and/or fences of sufficient height and construction 

to safely contain the dog within the perimeters. 

(4) COs' certification will cover all the accommodation, both external and 

internal. 

(5) Any costs incurred for the securing and maintenance of the perimeter must fall 

to the owner. Permission should be sought as to the nature and construction of 

perimeters when appropriate. 

G


f. Owners are required to make contact with: 

• Hundeschule Gnörich – Viersen/Mönchengladbach, who will provide a 

translator – training ground at Hoher Busch in Viersen Tel: 02161 605708 or 

02161 651404. 

• Hundeschule Elke Tork – Nottuln (near Dülmen). Mobile 0171 5373837 

Tel: 02502 22 5770. Fax: 771. Internet address: andreastorky@aol.com. 

Training ground near Lank Latum (located behind Krefeld) who will carry out 

expertise tests. All dogs must be micro chipped. Owners of Category 4 dogs must 

also undergo a knowledge test unless they are able to certify that: 

(1) They hold a valid, in date, German hunting permit, or 

(2) They have passed a German hunting examination, or 

(3) They have owned a dog, 40cm high or over, or 20 Kg in weight or over for at 

least 3 years as at 01 Jan 02. 

g. A veterinary officer and dog handler from the testing centre will report whether 

the owner and other tested person pass or fail the expertise and physical 

competence test. A separate report will be sent to the Rheindahlen Station 

Housing office in respect of a dog’s character test (when applying for an 

exemption from muzzling). The Owner reports back to the Rheindahlen Station 

Housing office with the Registration Proforma, who will then record the details 

and pass the form/s to the SLO. 

h. SLO passes proforma to local Ordnungsamt who issue permit, the SLO then 

sends permit to the Pet Registry Clerk, who issues to the Owner. The Pet 

Registry office will retain Registration Proforma. 

Control of Dogs 

In all public areas, (which includes open country, or woodlands), dogs must be kept 

under proper control at all times. In Germany, game wardens have considerable 

rights, which in extreme cases can extend to shooting the dog, if it is considered by 

the game warden not to be under control. This means that all dogs, irrespective of 

breed, are to be kept on a lead at all times in public places and within built up 

areas and can be required to be on the lead in open countryside or in woodland 

depending on the owners ability to control the animal. However, see “Further 

Notes” below. 

Additionally, Category 1, 2 and 3 dogs are to be on the lead and muzzled whenever 

taken outside their enclosed premises (unless exemptions from muzzling have 

been issued). They must be accompanied by the owner, or other person, over 18, 

authorised to handle the dog and a permit must be carried. These dogs are not to be 

placed on a running lead until a permit authorising its ownership has been issued. 

For the purpose of the law, BFG barracks, offices workplaces, outside areas of mess 

accommodations and any other location where non – BFG personnel have access, 

are to be considered as public places. 

Further Notes on handling dogs 

In the countryside, including in woods, PROVIDED the dog is continuously under 

control ie. in other words the dog responds immediately to the owner’s commands, 

the dog may be allowed off the lead. 

In woods, this freedom to allow the dog off the lead applies only to permanent 

roads and tracks and extends only to 3 or 4 metre either side of the road/track. If 

you go off the road or track, even following an obvious animal path, the dog must 

be on the lead. This is particularly important during the nesting and breeding time 

from March to October. Dog owners should also be aware that in the countryside, at


any time, they might be passing through a hunting area. The Germans have a long 

tradition of hunting, and guard and promote their rights (enshrined in law) very keenly. 

Any animal judged by a hunter to be out of control (and this judgement can be very 

subjective) in his area (Jagdrevier) can legally be shot, although this is extremely 

unlikely to happen. Owners are however warned of this possibility and area 

advised to stick to the law, and in any case to err on the side of caution. 

Postings 

Personnel posted within BFG are to de-register the dog with the Pet Registry Clerk 

and are to collect the Original Dangerous Dog Registration Proforma. In cases 

where the posting is between stations within NRW the owner is to report to the new 

SSO/Housing Officer to register the dog. There is no requirement for the registration 

procedure to be repeated, the Proforma should be sent to the SLO in thr new 

station for issue of a new permit. For personnel posted to another State, eg. Lower 

Saxony, they are to report to the SSO/Housing Officer with the dog and the original 

registration Proforma; a new registration Proforma is to be issued and completed 

when appropriate. 

Consequences of Breach of Regulations 

Failure to comply with these orders will result in the owner committing a German Civil 

Offence. Under German law, punishments may be as follows: 

a. Conditions imposed on keeping the dog. 

b. Dog may be ordered to be destroyed. 

c. Maximum fine of EURO 100,000 

Destruction of Dogs 

The destruction of an animal can only be ordered if the dog shows extraordinary 

aggression that represent a danger to humans and other animals. This can be 

established during a character test or any time thereafter. It must be stressed that the 

BFG authorities are merely regulating the law, any enforcement, such as destruction 

orders, must be conducted by the German authorities. 

Removing Dogs from Owners 

A dog may be moved from an owner because the owner has failed the dependability 

or competence test, or the dog has been subject to abuse. As there is no justifiable 

reason for its destruction, and German Animal Protection Law does not provide the 

opportunity for ordering the destruction of these animals, advice should be sought 

from either the SLO or an Army Veterinary Officer who will assist in finding approved 

alternative accommodation. Owners will be responsible for any charges incurred. 

Disposing of Dogs 

Category 1 dogs may not be sold or given away within Germany. If an owner feels he 

can no longer keep a dog in this category he must seek advice from the SLO or an Army 

Veterinary Officer. As stated above, it cannot be destroyed without justifiable reason. 

Veterinary Services 

German veterinary surgeons can be found in the German telephone directory under 

‘Tierarzte’. All animals’ owners should ensure they have a veterinarian’s telephone 

number available for an emergency involving their pet. 

Rita Otten Tomper Strasse 116 Hardt Tel: 02161 551188 

Dr A Herrman Beltinghovener Strasse 1 Tel: 02161 525003 

G


Dr B Ullman Grachstrasse 13, 5144 Wegberg Tel: 02434-4105 

Dr W Osdthold Saumstr 57, MG Tel: 02163 4246 

Rabies 

Rabies (Tollwut) is prevalent in parts of Germany and strict laws apply to the control 

of domestic pets. Rabies areas are notified in local newspapers, and in Unit Orders. 

In rabies areas dogs must be kept leashed at all times. Cats are not allowed to roam 

and must be kept in at all times. 

Safety Warning – Avidance of Contact with Wild Cats 

There appears to be an increase in the number of semi wild (feral) cats within 

the RMC. These cats become a nuisance around the kitchens and the married 

accommodation areas and consequently a risk to human health. 

The same consideration can apply equally to dogs although there does not appear to 

be a similar problem probably because dogs are registered and a tighter degree of 

control exists over their ownership. 

All units are to ensure that a continuous publicity campaign is mounted in order that: 

a. Cat owners are warned of the irresponsibility involved in turning cats loose 

regardless of whether they have been vaccinated. 

b. People, and particularly children, are warned of the dangers of approaching, 

stroking etc a cat which is unknown to them. In this context a feral cat 

frequently seen in a given place does not constitute "knowing" it. "Knowing" a 

cat involves knowing its owner. If the owner is unknown, do not touch it. 

c. Individuals are advised not to take a feral cat into their care and, callous 

though it may seem, not to encourage its presence by feeding. Nature should 

be allowed to take its course; the fittest will survive.. 

Prevention of Disease 

You are strongly advised to have your cat or dog immunised annually against 

rabies. Regular treatment for internal parasites (worms) is also recommended. 

When a new pet is acquired, it is suggested you take it to a veterinarian as soon 

as possible to ensure that it is healthy. This important preventative measure is not 

expensive compared to the potential cost of treating a sick pet. These measures are 

strongly advised, because the risk of disease is not confined to the pet. Adults, and 

in particular children, can be infected from diseased pets. Detailed guidance can be 

obtained from the HIVE on JHQ Military 2519 or MG Civil (02161) 472 2519. 

Pet Insurance 

To alleviate the concerns about potential costly veterinary bills for treatment other than 

routine vaccinations and elective surgery, pet insurance should be obtained. Details 

can be obtained from the HIVE. 

Boarding 

If you cannot take your pet on leave you must arrange for a reputable kennel or 

cattery or look after it in your absence. Such arrangements are best made well in 

advance, especially if you plan to be away during a holiday period. Rheindahlen 

has its own boarding kennels that caters for all pets. Contact JHQ Mil 4768 or civil 

02161 4724 768/02161 476389 for further Information. The HIVE also provides 

information on boarding facilities within the area for your animals.


Some Advice for Pet Owners 

Quarantine 

Dog and cat owners who prepare properly are now able to take their animals straight 

into the UK avoiding quarantine. 

Other pet mammals such as rabbits, guinea pigs etc will still require 6 months 

quarantine. They must be licensed prior to importation and must undergo 6 months 

isolation in approved quarantine premises on arrival in the UK. Animals in quarantine 

may be re-exported at any providing certain conditions are met. A separate set of 

rules covers the importation of pet birds and exotic pets (reptiles, arachnid’s etc). 

Avoiding quarantine 

To avoid quarantine dog and cat owners must carry out the following actions: 

a. Microchip. Pets must be fitted with a microchip conforming to ISO standards. 

b. Rabies Vaccination. After the microchip has been fitted, the pet must be 

vaccinated against rabies using a recognised brand of vaccination. This must 

be recorded in the Pets Travel Document (the so called Pet Passport) and the 

microchip checked prior to vaccination. 

c. Blood Sample. At least 30 days after the last recognised rabies injection, 

the vet should take a blood sample and send to a recognised laboratory for 

analysis. At this point, the microchip must also be checked. 

d. Pets Travel Document. After receiving the blood test results, owners should 

arrange to take the pet to the local stadt vet (local government vet). If 

everything is in order, a PETS travel document will be produced which will 

allow the animal to enter the UK without going through quarantine. 

Additional requirements/Restrictions 

a. Provided that the blood test is acceptable, animals will than wait 6 months 

rom the date of sampling prior to being allowed to travel to the UK. 

b. Between 24 /48 hours before entering the UK, the pet must be treated for 

worms and ticks by a qualified vet. 

c. Entry to the UK is via the following designated routes only: Ferry: Dover via 

Calais, Portsmouth via Caen/Cherbourg/Le Havre/St Malo. 

Rail: By Le Shuttle service. 

Air: London Heathrow from certain European cities. 

Pets failing to meet the requirements will have the option of being returned to 

the European Mainland or being placed in quarantine for up to 6 months. 

For a list if stadt vets or further information on quarantine laws and requirements, 

please contact your local HIVE. 

Arrangements for animal requiring quarantine. 

You should first select an approved quarantine kennel and make a booking. You must 

then apply for an import licence from either: 

For quarantine in England or Wales: 

The Secretary, 

Ministry of Agriculture, 

Fisheries and food, Hook Rise South 

Tolworth, Toby Jug Site, Surbiton, 

G


Surrey KT6 7NF 

Telephone Number: 020 8330 4411. 

For quarantine in Scotland: 

The Secretary, Department of Agriculture, Environment and 

Fisheries for Scotland, 

Pentland House, 47 Robb’s Loan, 

Edinburgh EH14 1TW 

Telephone Number: 24-6181/6182/6179 

Fax: 0131 24-6616 

Advice on moving your pet back to the UK may be obtained from any of the 

establishment s advertised in this directory or from Germany DASU RAVC at 

Sennelager. Tel: Sennelager civilian 05254 85405 or from your local BFG customs 

and Immigration officer, who can supply most of the necessary application forms for 

import licences. 

For further information you can visit the DEFRA website www.defra.gov.uk/ 

animalpage/animindx.htm 

Personal Liability. 

Under German law you are personally liable for any damage caused by your dog. 

You are strongly advised to take out insurance. 

Remember 

Your pet is your responsibility – for advice, please call the Hive – never abandon an 

animal – a good home may be available.


Brüggener Klimp 

Haupts GmbH 

Burgwall 15 • 41379 Brüggen 

Tel: 0 21 63 – 95 50 

Fax: 0 21 63 – 79 17 

E-mail: hotel@brueggener-klimp.de 

Internet: www.brueggener-klimp.de 

– 126 comfortable beds, all rooms with shower, WC, Telephone and TV 

with satellite reception 

– Heated swimming pool, Sauna (inclusive in room rate) 

– Rooms for 10-200 people, Conference facilities 

– 2 skittle alleys 

– Large parking area (also for buses) 

– Bicycle shelter 

– Fantastic kitchen with large variety of specialities, e.g.: 

Wednesdays: Pancake Specialities from ¤ 5,- 

Thursdays from 19.00 hrs: Rustic Farmhouse Buffet from ¤ 11,- 

Finnish BBQ hut, BBQ the Finnish way! On request from 10 people 

– Full Service programme for groups from ¤ 26,- incl.transfer in our Oldtimer bus 

– The quiet and cosy atmosphere is ideal for conferences, business meetings and 

any kind of parties and functions


Security 

Security and Crime 

Prevention 

Germany Guard Service 

The Germany Guard Service (GGS) is a civilian security force employed within the RMC 

and other barracks around Germany. They are locally employed civilians responsible for 

the control of access to the RMC. They wear a dark blue uniform and are armed. Any 

difficulties involving civilian guards should be addressed to the OC Sp Sqn 

Rheindahlen Security Force (RSF) 

The RSF is an RLC Pioneer Detachment whose primary task is to aid in the security of 

the Rheindahlen Military Complex (RMC) by patrolling the RMC perimeter and key 

installations. They operate from their patrol base in the SOC/Guardroom, located 

on Queens Ave next to the Astro turf football pitch and is under the direction of the 

OC Sp Sqn, they are the focal point for security within the RMC and in the case of a 

major incident command the Security Operations Centre (SOC). The Security Warrant 

Officer can be contacted for security advice and is available to give short security 

briefings. 

TELEPHOnE JHQ Mil Civilian 

OC Sp Sqn 2762 02161 4722762 

SSM 3689 02161 4723689 

RSF 2082 02161 4722082 

RMP Police Station 4000 02161 4724000 

Security 

The RMC is not a secure camp, it is an open plan estate with controlled access but 

no perimeter fence. It is open to the general public who have right of way onto the 

Complex and is therefore difficult to secure. Consequently those involved in Security 

rely heavily on the assistance and vigilance of all those who live and work here, in 

countering any threat. Do not be afraid to report any suspicious activity, which may 

include unattended vehicles, suspicious bags or packages or someone behaving out 

of the ordinary. Reports should be made to the RMP Police Station at the earliest 

opportunity. 

REMEMBER SECURiTY iS EVERYOnE’S COnCERn 

OP KEENWIND 

The OP KEENWIND alert states that are used across Germany to notify the military 

community of the current security state and subsequent counter measures that are 

to be adopted to ensure a safe environment. The OP KEENWIND alert states are as 

follows: 

nORMAL – Black lettering on a White background 

HEiGHTEnED – White lettering on a Black background 

EXCEPTiOnAL – Black lettering on an Amber background 

Up to date OP KEENWIND alert states are publicly displayed daily throughout the 

RMC and at both VCP entry and exit points.


Key Security Measures on Keenwind 

The actual actions to be taken vary according to the alert state; these are published 

monthly or more frequently if required. The following are some security precautions, 

which may be implemented should the alert state change: 

a. Parking. Do NOT park your vehicle within 25m of any sleeping 

accommodation at any time. 

b. Objects. Do NOT place large objects, such as bins, within 25m of a building 

on Keenwind Black or above. Do NOT leave objects such as bags or parcels 

unattended in public buildings (eg NAAFI) at any time. 

c. Deliveries. Check any deliveries to your unit or home and report anything 

suspicious. 

d. Dress. German Hospitals must NOT be visited in uniform or mixed dress. 

e. Routine. Avoid routine particularly if you live outside the RMC, vary your routes 

and timings as far as is possible. 

f. Vehicles. Avoid items that will easily identify your vehicle as belonging to a 

member of the services. Search your vehicle when it has been left unattended 

in a public place and keep it garaged when possible. 

g. Married accommodation. Avoid displaying items of military clothing on 

washing lines (MQs outside the RMC) 

RMC Attack Alarm 

An attack alarm system is in operation within the RMC. The alarm will be sounded in 

the event of a mortar or other form of attack and will take the form of the following 

two siren tones: 

a. ATTACK ALARM – continuous warbling for one minute 

b. ALL CLEAR – continuous note for one minute 

If the alarm sounds, take cover in a building and find shelter within the building 

away from glass or windows. If in a car, do not abandon in a place that will obstruct 

traffic. Remain under cover until the all clear sounds or until you are instructed to do 

otherwise. 

Police 

101 Provost Company Royal Military Police – (101 Pro Coy, 5 Regiment 

RMP) 

The Royal Military Police (RMP) provide a 24hr police service from the JHQ Police 

Station located in the centre of the RMC, at the junction of Queens Ave and Tromp 

Rd. (J6 on map) The Police Station is clearly signed from all three main entrances to 

the RMC. The RMP are co located with the GERMAN Civil Police (GCP) Liaison officer 

for JHQ. RMP conduct routine patrols in marked police vehicles, motorcycles and on 

foot throughout the RMC and all the outlying barrack and SFA areas. The RMP also 

have a trained crime reduction officer working from the crime reduction office situated 

on Queens Ave offering a ‘walk in facility’ to the community, as well as providing 

community police post in Elmpt station and Sonthofen.


TELEPHONE: MILITARY: JHQ 2333/4000 

CIVILIAN: 02161-472 2333/4000 

EMERGENCIES*** MILITARY: JHQ 2222 

CIVILIAN: 02161-472 2222 

FIRE MILITARY: JHQ 4444 

CIVILIAN: 02161-472 4444 

MEDICAL MILITARY: 112 

CIVILIAN: 112 

BFG CRIMELINE FREEPHONE 08001842 

(Note: From Mönchengladbach or Wegberg use 02161-472 prefix not 47) 

German Civil Police 

The German Police have a small detachment in the RMC, co-located in the same 

building as the RMP. The German Police are empowered to deal with any incident 

within the RMC as they would in any other part of Germany. Be aware that this 

includes the issue of ‘spot fines’ for minor offences. 

TELEPHONE: CIVILIAN: 02161-558365 

EMERGENCIES*** POLICE: 110 

FIRE/AMBULANCE: 112 

*** Numbers for Emergency services throughout Germany. If you do not speak 

German it may be better to use the RMP number. 

Royal Air Force Specialist Police Wing (Rhine and European Support 

Group) – RAF SPW (RESG) 

RAF SPW (RESG) has a Unit based in the RMC. The Unit provides specialist criminal 

and security investigative services to the RAF community within BFG and the rest 

of continental Europe. Whilst having no uniformed responsibilities within the RMC, 

RAF personnel may seek single service advice on police/security matters via the Unit 

Warrant Officer. All police matters within the RMC should be reported through the 

RMP, who will liase with the RAF SPW (RESG) as required. 

TELEPHONE: MILITARY: JHQ 4210 

CIVILIAN: 02161-472 4210 

General information 

Police 

In order to help to ensure that we maintain a safe environment in which to live and 

work, you are requested to inform, immediately, the RMP Police Station of anything 

which appears strange or out of the ordinary, no matter how trivial it may seem. 

Prompt action could be of vital importance and prevent a crime-taking place. When 

making emergency calls please speak clearly in order to allow the Service Policeman 

or woman taking the call to assess the situation and task the appropriate agency. 

Crime Reduction 

Advice on crime reduction and many more subjects is available to the service 

community within the RMC. The initial point of contact should be the Crime 

Prevention Officer or through the JHQ Police Station. 

TELEPHONE: MILITARY: JHQ 2334 

CIVILIAN: 02161-472 2334 

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Useful Information 

Private Vehicles – important Rules and 

Regulations 

Importation of Private Vehicles 

Under the NATO Status of Forces Agreement (SOFA) and the Supplementary 

Agreement (SA) thereto, the GOC UKSC is authorised to grant facilities to entitled 

British Forces Germany (BFG) personnel for the operation of individually owned 

vehicles for private motoring only. These facilities comprise of: 

a. The registration of all types of vehicles both right and left hand drive. 

b. The issue of driving permits. 

c. The issue of prepayment fuel coupons. 

The German Customs have given BFG personnel a tax-free concession on vehicles 

and we are permitted to import private vehicles free of import and value added tax 

provided the vehicles are for your own use only. This is not a right and can be taken 

away if it is abused. Your attention is drawn to Standing Orders British Army Forces 

(Germany) 32 13, Registration and Operation of BFG Registered Vehicles in Germany 

and BFG Form 74, which is a Notice Board Extract of the Standing Orders. You must 

read and comply with these regulations. If you have any queries you should contact 

your unit BFG Registration Officer who will advise you. You should be aware that the 

disposal of a duty-free vehicle before it has been BFG registered for 12 months will 

result in an administrative penalty being imposed on you. 

BFG Registration and Licensing 

All BFG personnel who own and have imported their private vehicles into BFG must 

register their vehicles with the BFG Vehicle Licensing Office (VLO) within forty five days 

of landing the vehicle in Germany. However, before you can register your vehicle 

with the BFG VLO you must sit and pass the European Matrix Test on European traffic 

law. You must also hold a national driving licence that is valid under German law. 

BFG personnel may not register their vehicles with the German Authority. The unit 

BFG Registration Officer with RSU or 101 Pro Coy RMP will advise on the correct 

procedure to be followed. 

Entry into Germany 

If you bring a private vehicle from the UK into Germany for BFG registration you must 

have the following documents in respect to the vehicle: 

a. UK vehicle registration document (V5C) or tax-free export certificate(VX302 

pink logbook) or certificate of permanent export (V561). 

b. Appropriate number plates displayed on the vehicle. 

c. A road fund licence valid until the date of BFG registration. 

d. A valid insurance certificate that covers residence overseas and registration 

with another licensing authority. 

e. A valid national driving licence for the type of vehicle being registered. 

f. BFG Form 80 (Special Import Certificate). BFG Form 60 the application form 

for the BFG Form 80 is available from your unit BFG Registration Office. 

(note) Until your vehicle has been fully BFG’d it must comply fully, to the traffic laws 

of the country of origin).


Insurance for BFG Vehicles 

Vehicles owned by BFG personnel cannot be BFG registered or driven unless it is 

correctly insured against third party liability. Proof of insurance must be produced 

when registering the vehicle with the BFG VLO. An international insurance certificate 

(Green Card) will be required if you are insured with a UK company. If you are 

insured with a German company you will require the insurance, proof of payment and 

the White Card before you can BFG register the vehicle. You should note that only 

certain UK insurance companies are authorised to insure BFG registered vehicles and 

you BFG Registration Office will advise. See also Annex C, Section 4, SOBF(G) 32 

13. 

Roadworthiness Inspection 

All vehicles, including caravans and trailers, are required to have a BFG 

roadworthiness inspection, which must be carried out within the 45 day grace period 

prior to BFG registration. Inspections will only be carried out by prior appointment 

and bookings can be made by telephoning Elmpt 68 2300 or Civil (02163) 972 

300. The inspection is based on the UK MOT. 

Lighting Test 

All vehicles (except LHD that have not been purchased or registered in the UK), 

including caravans and trailers, are required to have a lighting test completed within 

45 days of initial BFG registration. The exception to the rule is if your vehicle is a new 

vehicle purchased with an allocation certificate however, contact your local BFG office 

for further information. (Note) your vehicle needs headlights and fog lights designed 

for permanent use within Germany). 

BFG Licensing Scheme Matrix Test and BFG Driving Permit (BFG Form 

57) 

Before you can BFG register your vehicle you must be in possession of a valid 

national driving licence and a BFG Form 57. Before you can be issued with a BFG 

Form 57 you must sit and pass the European Matrix Test (Tick Test). The test consists 

of 40 questions designed to test your knowledge of road and traffic laws. To pass 

the test you must read the publication ‘Manual for Drivers in Germany, Belgium and 

Holland’ which is available from the HIVE or the GTO on Snyders Rd. The Tick Test 

is conducted through the GTO on Tuesday and Thursday only. Opening times as 

follows: 0830-1200 hrs and 1330-1600 hrs. The RSU Community Welfare Centre 

located on Trenchard Road, undertake Tick Testing on Monday and Wednesday 

1000-1200 hrs and 1300-1500 hrs. Once you have passed the Tick Test and, 

provided you are over 17 years of age (16 years for a mofas and mopeds) and hold 

a full national driving licence valid for the vehicle to be driven you may apply for a 

BFG Form 57. BFG Form 57 is valid for 5 years and applications should be made on 

BFG Form 9A. 

Items to be carried when driving a BFG Registered Vehicle 

The following items should be carried in your BFG registered vehicle: 

a. ID Card. 

b. BFG Form 73 – BFG Registration Card. 

c. Proof of insurance. 

d. Warning Triangle 

e. First Aid Kit conforming to DIN 13164. 

f. In addition you are advised to carry €25 cash, 5 litre spare fuel can, 

fluorescent vest, torch and fire extinguisher.


BFG Helpline 

If you have any queries on BFG vehicle registration you should consult your unit BFG 

Registration Officer or the BFG Helpline on JHQ Mil Ext 4100 or Civil (02161) 472 

4100. If the Helpline is unmanned there is an Answer phone to record your message 

and German contact number. 

Local Transport 

There is a regular civilian bus service between the RMC and Mönchengladbach 

Hauptbahnhof (Main Railway Station) Route No 023 will take you direct from JHQ 

to Mönchengladbach and back. Children under 6 years travel free. Children aged 6 

upward and less than 14 travel at reduced fares. Prams are also carried free. There 

is also a Service bus, which runs from all married qtrs both JHQ and Elmpt Station. 

Further information on bus services is available from the HIVE. 

Leisure and Pleasure 

Sports and Clubs 

There are numerous sports facilities and clubs within the RMC which are available 

to all entitled personnel, including dependant children over 16 years old. The major 

activities are shown below: 

RMC LEiSURE CEnTRE – 11 York Drive, JHQ Mil 4731, Civ (02161) 472 4731 

Opening Hours: Mon-Thurs 0700-2100 hrs 

Fri 0700-1900 hrs 

Sat & Sun 1000-1400 hrs 

Extensive range of free weights and weight machines, and cardio vascular exercise 

machines to meet all training needs. Sauna, sun bed and satellite TV. Friendly staff 

will advise on training and use of equipment. New users are required to complete an 

induction process. 

Swimming Pool 

The swimming pool is open for public and non-public swimming sessions. Full details 

of opening times are published in the Rheindahlen Bulletin and are on display at 

the pool, situated on Queen’s Avenue. The Sub-Aqua club also run from within the 

Rheindahlen pool. 

Tennis 

The tennis courts are situated in Queen’s Avenue and are open for play from May – 

Sep, or longer if weather permits. Sessions may be booked on the court availability 

sheet displayed at the clubhouse. 

Squash 

The squash courts are situated in Grenville Road and sessions may be booked on the 

court availability sheets on display in the court gallery. 

The following sports are also available in the RMC. Enquiries in the first instance may 

be made through Gymnasium Staff. (Tel: JHQ Mil 4101 (Civ MG 472 4101)) or the 

HIVE: 

Aerobics Athletics Badminton Basketball 

Canoeing Cricket Cross Country 

83


Cycling Fencing Football Youth Football 

Golf Gliding Hockey Karate 

Mountaineering Netball Orienteering Rugby League 

Youth Rugby Rugby Union Sailing (Dinghy) Sailing (Offshore) 

Shooting Skiing (Nordic/Touring) Skiing (Alpine) Squash 

Sub Aqua Swimming Tennis Tenpin Bowling 

Triathlon Volleyball Water Skiing 

German Sports Facilities 

Within the area of Mönchengladbach there are countless opportunities for all types of 

sporting activities. The Mönchengladbach area is very well endowed with pools, for 

all year round use. Also within striking distance are three 1st Division football teams 

of Mönchengladbach, Dusseldorf and Krefeld. Information on German sporting 

facilities, swimming pools and clubs can be obtained from the HIVE JHQ. 

Leisure Facilities 

Please contact the HIVE on JHQ Mil 2519 or MG Civil (02161) 472 2519, or look in 

the monthly Bulletin, for details on other clubs and interests such as the following: 

Fitness Fit Kids Amateur Dramatics (CATS) 

Anglo-German Club BFG Single Parents Club Bridge 

British Legion Buffalos Ceramics 

Choir – St Andrews Church Choir – St Boniface Church Choral Society 

Clay Pigeon Shooting Climbing Club Compass Youth Club 

Dance Classes Traditional Highland Dance Decorative and Fine Arts Soc. 

Duke of Edinburgh’s Award First Aid Courses 

Guild of St Helena Hashing Ladies Fellowship 

Motor Club National Childbirth Trust Rheindahlen Multinational Club 

Riding Riding for the Disabled St John’s Ambulance 

Sailing – Inland Sands Scouts, Cubs, Beavers, Ventures 

Slimming World Taekwon Do WRVS Club 

Youth Club 

Amateur Dramatics (CATS) 

The Little Theatre, Grenville Road 

British Legion (Lion’s Head) 

Tuesday 1930-2200 hrs 

(behind Rheindahlen Bowl) 10 Reading Way 

Guides, Brownies and Rainbows 

Contact the HIVE 

Scouts, Cubs, Beavers, Ventures 

Scout HQ, 22 York Drive 

Friday 1600 hrs 

Beavers (6-8 yrs) Tue, Wed and Thu 1800-1915 hrs 

Cubs (8-10 yrs) Tue 1830-2000 hrs 

Scouts (10-15 yrs) Contact JHQ Mil 2805, (02161) 472805 

Ventures (15-20 yrs) Contact JHQ Mil 2805, (02161) 472805 

The Globe Cinema 

MG 559518 Mil 2146 

Tue, Thu, Fri, Sat – Doors open 1830 hrs – show commences 1900 hrs 

Sun Matinee – Doors open 1500 hrs – show commences 1530 hrs


Sunday evening – Doors open 1830 hrs – show commences 1900 hrs 

Wednesday evening (when applicable) Doors open 1900 hrs – show commences 

1930 hrs All seats 4 euros. 

For conference bookings please contact Rheindahlen Rooms x 4187. 

See Sixth Sense or Rheindahlen Bulletin for monthly programme or collect a 

programme from the letter box outside the cinema. 

Things to Do and See 

The HIVE is situated opposite the BP station. www.hive-bfg.co.uk Rheindahlen@ 

hive-bfg.co.uk. 

Eating Out 

There is a wide range of restaurants locally offering German and International 

cuisine. HIVE has a comprehensive Eating Out Guide, which includes all the popular 

local venues. 

Days Out 

HARiKSEE 10km: Lakes just north of Niederkruchten with boating, fishing, mini golf, 

good walks, restaurants and ice cream parlours. 

The EiFEL. The Eifel is the hilly area west of the Rhine and south east of Aachen 

with wooded hills, valleys and lakes. Monschau (96km) set in the Rur gorge, is 

a picturesque town with a castle and crooked old half-timbered buildings. It is a 

tourist’s dream but crowded at weekends Bad Münstereifel (100km) is another 

ancient walled town and nearby are Kommern Open Air Museum. Also in the area 

is Burg Satzvey, which hosts medieval markets and jousting tournaments. The famous 

Nurburgring is host to Grand Prix racing. AHR VALLEY 104 kms Situated just over 

halfway between here and the Moselle, the Ahr is a narrow tributary of the Rhine 

where Germany’s only red wines are produced. It is a pleasant walk, cycle or drive 

along the winding steep-sided river valley. Best spots are Altenahr, (103 km) and 

Ahrweiler, a very pretty walled town. Nearby is the volcanic Crater Lake, Maria Lach 

with its abbey. 

MOSELE VALEY. The Moselle River, a winding steep sided tributary of the Rhine, is 

an important white wine growing area. Spectacular scenery, pretty traditional villages, 

wine tasting, vineyard walks and riverboat trips are all on offer. Popular visitor 

destinations include Cochem, (163 kms) Beilstein, (171 kms) and Bernkastel Kues. 

(220 kms). Many riverside towns (including Cochem) boast castles, some restored 

and some merely ruins. Burg Eltz is a most attractive traditional fairytale castle, in a 

valley set back from the river. Trier at the western end of the river gorge is an ancient 

Roman town. 

RHinE VALEY. The river Rhine flows through our area, passing through Düsseldorf 

and Cologne but the particularly attractive and most visited part of the river valley is 

south of Koblenz. Here the wine-growing valley is embellished with ancient castles, 

vineyards and historical legends. Towns worth visiting include Zons, Bonn, Linz, 

Koblenz, Boppard and St Goarhausen, Boat trips are available from Cologne and 

Düsseldorf. An annual attraction in the area is the Rhine In Flames which include 

spectacular firework displays and riverside illuminations. These take place from May 

to September at various locations along the Rhine. Dates and information from the 

HIVE. 

DÜSSELDORF. Düsseldorf (41kms) is a bustling city renown for excellent shopping. It 

85


has all the main designer shops along the Königsallee, boutiques in the Altstadt, big 

stores and shopping arcades. The Altstadt and the Rhine promenade has atmospheric 

Boulevard cafés and traditional beer cellars. The city boasts an Opera House, Variety 

Theatre, concert venues, the Rheinturm (tower), Museums, Aqua zoo and riverboat 

trips and much more. Dusseldorf Tourist office Tel: 0211 172020 

AACHEn (69 km). Visit the Cathedral, with its Carolingian-Gothic masonry started 

in 800AD, and the Treasury. Worth a visit too is the 14th Century Rathaus with the 

nearby “Elizabeth Fountain” and the pump room. Periodic city festivals include the 

European Crafts Market (Sept) and Christmas markets. 

KÖLn 75 km. Köln is a modern, largely rebuilt city with a wonderful 13th century 

Dom (Cathedral). with magnificent stained glass windows. It has a good shopping 

centre and boat trips are available along the Rhine. Top attractions are the 

Chocolate Museum, Olympic Museum and the Zoo. Cologne is easily accessible 

by train. The city boasts a new musical theatre, a concert arena and an opera. 

Cologne Tourist Office 022 1 22 1 30400 

For something a bit different try visiting Kasteeltuinen,(42 kms) castle gardens at 

Arcen, in Holland. A similar attraction, Mondo Verdi 95km) is on the Dutch border at 

Laandgraf . It boasts gardens and buildings from all around the world. 

Days Out with Children in Mind 

Indoor Parks 

Close by are Kids Planet and Jungle Town with other play areas slightly further afield. 

Bruggen Tierpark 

13km: A small animal park with an adventure playground and rides for children up to 

about 12. On B22 1 between Brüggen village and Brüggen-Bracht. Summers season 

only. 

Kitskenberg Park 

28 km: Better known as Mushroom park. A park with picnic areas, sandpits, animals, 

adventure playground and paddling pool suitable for the under 8’s. Situated on the 

southern outskirts of Roermond. Summer season only. 

Kleinzwitserland 

32 km: Huge adventure playground for children up to the age of about 13 yrs. 

Paddling pool, small circus in the summer months, café, pancake house, mini golf. 

Situated at Tegelen, SW of Venlo. Summer season only. 

Taurus Laserquest 

32 km: Huge warehouse type building with lasers and appropriate scenery more 

suited to older children as the whole laser experience is in the dark! Cosmic Bowling, 

bar, restaurants and much more. Situated just north of Venlo. Open all year. 

Zoos 

Nearby zoos include the superb Burger’s Zoo in Arnhem, and Zoos at Krefeld, 

ologne, Duisburg and Wuppertal. There are animal parks at Brüggen and 

Mönchengladbach. 

Theme Parks 

Theme parks with in easy reach include Phantasialand, (72kms) Movie Park (81kms), 

De Efteling (133 kms), Bobbejaanland (133 kms) and Toverland (42 kms). Leaflets 

from The HIVE.


Indoor Ski Centres 

There are two centres within easy reach, Jever at Neuss and Snowworld Laandgraf in 

Holland. 

Go Karting 

There are several karting venues in the area including Kartarena in 

Mönchengladbach, Eurokarting in Swalmen and the Michael Schumacher Karting 

Centre just outside Cologne. This is only a selection of places to visit in our area. Ask 

at the HIVE for more information. 

Holland 

Amsterdam 

More suited for a weekend visit, best seen by boat on one of the many canals circling 

the heart of the city. Recommended sights: Queen's Palace, the Old Mint Tower, 

diamond factories and Portuguese synagogue; north of the city, Volendam, Edam and 

Marhen give a glimpse of the 'Old Holland' – quaint villages with traditional dykes 

and decorated wooden houses; the locals wear native costume too. 

Arnhem (1944) 

5 km west of Arnhem at Doorwerth Castle Oosterbeck (road signed). The museum 

is north of the town (Openlucht Museum). Holland's largest nature reserve is the 

National Park de Hoge Veluewe. Situated in the park is the Kroller-Muller Museum 

with a Van Gogh collection. In Gulpen there is a trout hatchery with a children's 

playground. This can be combined with a run out to Drieland Punt at Vaals. Here 

there is a large open space suitable for picnics and games for the children. There 

are also a couple of towers, which can be climbed; these give a view of Holland, 

Belgium and Germany. (Gulpen is situated between Maastricht and Aachen – 221 to 

Geilenkirchen, follow signs to Heerlen – Valkenburg to Gulpen). 

Berg en Dal 

Near Nijmegen; an African village museum (221 to Geldern – Route 9 to Weeze- 

Kranenberg, continue to Nijmegan until the turn off for Berg en Dal). 

De Efteling 

Large recreational and amusement park. Water organ, steam carousel and enchanted 

forest where all the fairy tales are illustrated with animated models. Boating and 

canoeing plus large picnic lawns. (Situated near Kaatsheuvel. 221 to Venlo- E3 to 

Eindhove/Tilburg, follow signs Loop-Op-Zand and Kaatsheuvel until you see the signs 

for De Efteling). 

Keukenhof 

This is about 3½ hours drive away and a visitor may prefer to include it in a weekend 

trip to Amsterdam. However, it is possible to make a day trip. Keukenhof is the 

national display garden of the Dutch bulb industry. It takes approximately 3-6 hours to 

see all the displays. The best time to go is at the end of April/beginning of May. 

Maastricht 

Oldest fortified town in Holland founded in Roman days, with many medieval 

ramparts and gates, French bastions and well-preserved town centre. Maastricht is a 

lovely centre and there are boat trips, which go to the nearby caves. 

Overloon 

War museum set out in wooded area, which was the sight of a major battle in World 

War 2. Collection of tanks, guns and army vehicles. A central museum houses 

exhibits, photographs and propaganda material. Plenty of wooded areas adjacent to 

the museum suitable for picnic. There are also restaurants inside the museum (221 to 

Venlo – follow signs for Horst through Venray and Overloon). 

87


Markets in the Local Area 

Rheindahlen: Fri 1300-1800 hrs 

Rheydt: Wed and Sat 0700-1300 hrs. 

Mönchengladbach: Tue, Thu and Sat 0700-1300 hrs (Alte Markt); 

Mon, Wed and Fri 0700-1300 hrs 

(Behind Hauptbahnhofickener Strasse). 

Wegberg: Fri morning 

Waldniel: Tue and Fri mornings 

Viersen: Fri and Sat mornings 

Erkelenz: Fri morning 

Wickwrath: Thu 0700-1300 hrs 

Venlo (Holland): Sat 0900-1200 hrs 

Roermond (Holland): Sat 0900-1230 hrs 

Supplementary information – 

Mönchengladbach and Viersen 

This supplement should be read in conjunction with the information in the main 

sections of the Guide. Mönchengladbach and Viersen accommodation areas are 

situated some 10 and 15 minutes from JHQ. The areas are also in different German 

local authority areas that have different procedures for local services. 

Fitness Centre/Sauna 

There is a Fitness Centre and Sauna situated in Building 203 Ayrshire Barracks. 

Opening Hours by arrangement. Telephone: MG Mil 88 2325 or MG Civil 597325 

1st Nord Park Scout Group 

The 1st Nord Park Scout Group located in Building 206 Ayrshire Barracks hold 

meetings as follows: 

Please contact either the Cub Leader, Mr Tam Pearce on 02154 2647. Alternatively 

contact the Chairman on 02161 897974 for additional information. 

Housing information and Services 

Housing Estate Managers (MG 1) 

Located in 30/1 Hugo Eckner Str Ayrshire Estate 02161 (Hugo Eckner Str and 

Lillienthal Str). 

Housing Estate Manager (MG 2) 

Located in 8 Danziger Str, MG Estate 02161 4672990 or Fax 02161 4672991 

Conversation and Refuse Collection – Monchengladbach 

Stadt Mönchengladbach empties dustbins in Mönchengladbach; they will not remove 

rubbish placed near or alongside bins. Dustbins should be placed on pavements on 

the day of collection. Bottles and wastepaper banks are located at frequent intervals 

throughout the town and should be used. Such items must not be placed in the 

normal refuse bins, as they are recyclable. 

Bulk Refuse (all household objects which do not fit into your dustbin not including 

waste paper and glass) is collected by Stadt Mönchengladbach following a telephone 

request to the following number: 02161 491049. The receptionist only speaks 

German. Calls may be made Mon-Fri from 0730-1600 hrs. When making the 

request you will be informed of the date of collection. Bulk Refuse should then be 

placed by the roadside on the collection day. Make sure you request well ahead 

as collections are normally only made about once a month or contact Sports And


Estates, HQ RSU on Ext JHQ Mil 2097 or 3255 to arrange an appointment. 

Waste paper is collected every fortnight on Wednesdays. Place the waste paper by the 

roadside on the day of collection. Among waste paper rank; Newspaper, cardboard 

boxes, corrugated board, document paper, packing material, books and copybooks. 

Plastic containers, polystyrene, milk cartons, aluminium foil, tins and screw tops etc 

are collected on alternate Wednesdays to waste paper day in the clear plastic bags 

provided by the Stadt. 

Dates of collection are issued to all occupants annually. 

Disposal of Household and Garden Refuse in Viersen 

Black Dustbin (Mull). The black dustbins in Viersen are the property of the Stadt. They 

are emptied weekly on Mondays (if the Monday is a German public holiday they will 

be emptied by the contractor (Trienekens) employed by Stadt Viersen on the date 

shown on the calendars issued to each household. Dustbins should be placed on the 

pavements on the day of collection. The refuse collectors will not remove any refuse 

placed near or alongside dustbins. 

Yellow Bin or Yellow recycling Sack. The yellow container is for the disposal of the 

following, Metals: Tin cans, aluminium. Plastics: Plastic bags, wrapping foils, washing 

liquid bottles, margarine containers. Coated materials: Drink and Milk cartons. 

Rubbish placed in the container should be clean and free from food residue. 

Brown Bin. Decomposable waste/rubbish only. 

Glass. Glass bottles and jars should be put into recycling containers in the vicinity 

of your quarter, eg. Near Viersen main rail station. The glass should be free of its 

contents, tops removed and rinsed out before being put into the containers. Recycling 

points are situated within the NAAFI car parks within JHQ. 

Bulk Refuse (Spermull). Bulk refuse consists of large items, which cannot be 

disposed of by breaking, tearing or flattening down and putting into dustbins. 

Requests for the collection of bulk rubbish should be telephoned through to the Stadt 

Refuse Office in Viersen on (02162) 376400. The registration must be received by 

the Refuse Office 3 working days before the day of collection. Bulk refuse is collected 

as indicated on the Stadt Environmental Calendar or contact Sports and Estates, HQ 

RSU on Ext JHQ Mil 2097 or 3255 to arrange an appointment. 

Special Refuse (Sondermull). Special refuse such as medicines, paints, varnish, 

batteries, household cleaners, solvents etc should not be put in the dustbin. A special 

container (Schadstoffsammelbox) for the removal of special refuse can be obtained 

from the following address: Trienekens Entsorgung, Greefsallee 1-5, Viersen. Special 

refuse is collected monthly as indicated on the Stadt Environmental Calender after 

notifying the Stadt. 

Used Oil (Alt Oil). Used oil can be disposed of by taking it to either Stadt tip 

(Kreisdeponie), Viersen 12, Hindenbergstrasse or Trienekens, Viersen 1, Greefsallee 

1-5. There is a disposal fee of DM 1 per litre. 

Garden Compost. Occupants may compost garden rubbish and use it on their 

gardens when it has rotted. However, it should be noted that compost heaps are 

not acceptable on handover. Occupants who want to dispose of bulk/garden refuse 

the address and opening times are as follows: Kreisdeponie Viersen 12, (Suchteln) 

Hindenburgstrasse. Open Mon-Fri 0700-1700 hrs and Sat 0700-1300 hrs. 

In all cases, if in doubt contact your Housing Estate Manager or contact Sports and 

Estates, HQ RSU on Ext JHQ Mil 2097 or 3255 to arrange an appointment. 

89


TV and Radio 

British Forces Television Service is a daily service 

supplying 6 channels of UK programming, free of 

charge, via satellite direct to home: 

BFBS 1 – Family channel showing all the popular programmes from UK TV including 

the soaps, news and sport as well as daytime TV and children’s programmes. 

BFBS 2 – 6 hours of adult programming in the evening. Originally designed for 

Operational areas only 

Hits Channel – Non stop music videos showcasing current Contemporary Hit music 

Sky news – Live satellite feed of the 24 News channel from Sky UK 

Sky Sports 1 – Live satellite feed of the Sports channel from Sky UK 

Sky Sports 2 – Live satellite feed of the Sports channel from Sky UK 

BFBS TV also has its home grown programme ‘BFBS Reports’ 3 times a week with 

stories about the British Forces activities worldwide – including BFG. TV reporters and 

cameramen are based in JHQ Herford and Bergen –Hohne. 

Your Estate Manager or QM will assist you in obtaining your set top box and access 

card. All other fittings will already be in your quarter/hiring. 

Programme listings can be found through the BFBS.com website, the Forces weekly 

newspaper Sixth Sense or Forces teletext 

British Forces Radio Service (BFBS) is the Forces station broadcasting 2 channels 

24 hours a day around Germany….and also 

on Sky channel 0211 so if you have a Sky dish 

you can hear BFBS radio wherever you are in 

the world. 

BFBS Radio 1 – Similar in style to BBC Radio 1 in the UK – a 24 hour a day pop 

channel with live and local programming from 0600-1900 hrs throughout the week 

containing the best of Contemporary Hit Radio presentation and Top 75 music. 

BFBS Radio in Germany also broadcasts live to the operational areas (1000-1200 hrs 

daily) with a dedicated programme (Access All Areas) every Sunday (1000-1300 hrs) 

to troops on operations, carrying messages and dedications to loved ones. 

Inter activity is encouraged with many on air competitions for the audience to get 

involved in as well as local information and local news for the Forces community in 

Germany. 

BFBS keep you up to date with National and International news too with UK news 

bulletins every hour. 

For Germany BFBS has 3 news updates in ‘BFG Reports’ across the day (0900-1230- 

1600) containing reports, features and events concerning BFG listeners. 

Reporters are in regional studios in JHQ, Osnabruck, Gutersloh, Hohne and 

Paderborn Garrisons. We now have a brand new studio at The Round House in 

Hohne Garrison where the morning Show is broadcast live, from 1000-1300 hrs. 

BFBS Radio 2 – For the more discerning listener. This channel broadcasts live 

programming from BFBS UK including the TODAY and PM programmes from BBC 

Radio 4, Radio 5Live in the evening and BFBS Forces programmes throughout the day 

in the style of BBC Radio 2. Easy listening music, chat, competitions and information 

aplenty. Forces related issues are covered in depth and when appropriate BFBS Radio 

2 presenters come over to BFG and broadcast live from the local Garrisons. The 

Glen Mansell Show is now broadcast locally from the BFBS JHQ studios. 

Other BFBS radio channels including the Nepali Service can be received through your 

BFBS DTH TV.

Welcome to 

G 

Elmpt Area 

1: Housing and Accommodation Services 

2: Adult/Children's Education/Youth Activities 

3: Medical and Health Services 

4: Station Facilities 

5: Living in Germany and Elmpt Area 

6: Security and Crime Prevention 

7: Useful Information


Don’t forget 

to check your 

batteries 

regularly. 

A smoke alarm 

with dead batteries 

is not a smoke alarm.

Housing & Accommodation 

Services 

Administration of Service Families Accommodation (SFA) 

The Housing & Community Support Office (HCSO) of HQ Elmpt Station administers 

approximately 894 federal quarters located in Javelin Barracks and Wildenrath for 

all families posted to or from Elmpt Station. The turnover of accommodation, with 

all the attendant problems, represents a sizeable task, prompts many questions and 

causes a great deal of correspondence. Allocations of accommodation are confirmed 

and agreed by the HCSO Committee, which meets monthly. Following the meetings 

the minutes and waiting lists are published, with copies being held by Unit Welfare 

Offices. Anyone who considers that the committee has not fairly and properly 

handled his/her case may appeal through his/her chain of command. 

Housing and Community Support Staff 

Responsibility Tel 

(Civ 02163 97+ ext) 

Senior Housing & Estate Manager (SHEM) Elmpt Mil 2729 

Housing Administrator Elmpt Mil 2514 

Housing Clerk Elmpt Mil 2530 

Admin/Assistant Housing/Clerk Elmpt Mil 2613 

Inventory Clerk Elmpt Mil 2541 

Fuel & Light (X/Y) Clerk Elmpt Mil 3145 

Dog Registration Clerk Elmpt Mil 3168 

Station DAS Stores Elmpt Mil 2748/2283 

FAX Elmpt Mil 2577 

Housing & Estate Managers (HEMs) 

Javelin Bks Elmpt Elmpt Mil 2496 

Wildenrath 02432 81547/893330 

Admin/Estates Clerk 02432 81547 

Inventory Clerk 02432 80605 

Duty Housing Estate Manager (via Guard Room) Elmpt Mil 2535 

(02163 972535) 

Take-Over of SFAs 

Once an SFA is allocated, the intended occupant will be informed of the date and 

time of the hand-over in writing, when he/she will be expected to personally check, 

sign and become responsible for it. Any problems over the date or time notified 

should be discussed as soon as possible with the UWO of their new unit. 

A HEM will check all accommodation stores, constructional fittings and condition 

of decoration, in addition to the cleanliness of the SFA and the state of the garden. 

He will read electric meters and where necessary take oil readings. It will be in the 

interests of the incoming occupant to check all items at the same time. On completion 

of the check a list of deficiencies and damages found will be prepared, as will a


schedule of repairs required to the building and its fittings, copies will be given to the 

incoming occupant as a personal record. It should be noted that the majority of faults 

will have already been placed into the system from the previous hand-over. Should 

further faults be discovered within 14 days after occupation they should be reported 

to the HEM for investigation. (Please note that cellars of many of the SFAs are 

damp, and the storage of personal effects in these areas is at the occupant’s 

own risk. The MOD will not accept liability for damaged personal possessions 

stored there). All deficiencies and the exchange of unserviceable accommodation 

stores will be completed as soon as possible after the take over. 

Handback SFAs 

On receipt of a Posting Order the individual concerned is required to advise the Unit 

Welfare Office and the HCSO of the date on which it is proposed to vacate his/her 

SFA. The LTA date of the posting will be accepted until a firm date can be arranged. 

Where possible at least eight weeks notice must be provided, a pre hand-over 

inspection will then be arranged at the six-week stage. This information and inspection 

is required, as it is the deciding factor in the arrangements for the re-allocation of the 

SFA. 

To facilitate the hand-over of accommodation, the following procedure should 

be adopted: 

a. Contents should be cleaned before being laid out for checking. 

b. All furniture should be in the room in which it normally stands. 

c. All keys should be in the locks of the doors, cupboards and 

drawers to which they belong. Keys to front, rear, patio and 

garage doors are to be labelled. 

in addition the following action should be taken: 

a. Check all SFA fittings for serviceability and notify those 

needing repair. The garden and fenced area should be in a tidy 

condition, paths and beds clear from weeds, hedges trimmed to a 

maximum height of two metres and the lawn mown. 

Cleaning of SFAs 

The onus is on the out-going occupant to leave accommodation clean and tidy. 

There is now an option for outgoing families in BFG to have SFAs cleaned 

professionally by a MOD contractor after a limited hand-over. The current 

rates and bookings may be obtained from the HEM at the pre move out 

advisory visit. 

Garages 

Application for Garages – If you would like a garage and one is not part of your 

SFA, you should approach the Inventory Clerk Elmpt Mil 2541 who is located in 

the Housing & Community Support Staff office during your take-over who will then 

process your application 

Waiting Lists – Waiting Lists for all public garages are maintained by the Inventory 

Clerk in the respective housing locations. 

Charges – Charges commence on the date that garage keys are collected from the 

HCSO Dept. Keys for garages are to be handed back to the HEMs (on hand-over of 

accommodation), on departure from Elmpt Station.


Repairs – Repairs required to public garages are to be passed to the Babcock 

helpline on German freephone 0800 888 4242 

Defence Accommodation Stores 

Situated in Building 200 in Javelin Bks the stores supply furniture, carpets, curtains 

and many consumable items to SFAs within Elmpt Station. The first point of contact 

before visiting the Stores is the HEMs office as they hold a limited number of small 

items for issue. The store also provides a service for the issue and exchange of 

consumable items such as shower curtains etc. There is also a laundry facility for 

service supplied curtains and loose upholstery covers which when authorised (by a 

HEM) can be cleaned at public expense. Curtains authorised for cleaning should be 

handed in five weeks prior to hand-over. 

Get-U-in/Out Packs 

It is possible to borrow certain items of Defence Accommodation stores (DAS) 

including cooking equipment, cutlery, crockery and bed linen, for use while your 

furniture is in transit. The loan period is normally 6 weeks for incoming occupants 

and 4 weeks for outgoing occupants. For incoming occupants please ensure that your 

application for SFA is clearly annotated and for outgoing occupants please consult 

your HEM if you would like to use this service. 

it should be noted that refrigerators and vacuum cleaners are no longer 

provided to SFAs in BFG. 

Work Services and Occupants 

Responsibilities 

Help Desk 

The Defence Infrastructure Organisation (DIO) have appointed Babcock Support 

Services GmbH to deliver direct maintenance of the British Forces Estate in Germany. 

There are several ways in which you can report a fault, you can either: 

• Call the Babcock Technical Service Centre on German freephone 

0800 888 4242 

• Via the web portal http://bssghelp.babcock.co.uk 

• Via web chat, an interactive instant messaging service that will let you interact with 

an agent. This can be found at http//bssghelp.babcock.co.uk 

• Via email at bssghelp@babcock.co.uk 

• Via fax: 05254 0 9573499 

Occupants are to ensure that access is provided to tradesmen when requested. 

Emergency Call Out Procedure 

Emergency call out is normally necessary for burst pipes, serious electrical faults, 

severe storm damage and lack of heating during very cold weather. Occupants must 

call the Babcock helpdesk on the freephone number above as soon as possible.



Safety Health Environment and Fire 

instructions 

Emergency telephone numbers: 

a. In the event of an emergency on Javelin Barracks, the Defence Fire and Rescue 

Service (DFRS) are to be called out using the following telephone numbers: 

From mil phone on Javelin Bks 4444. 

From civilian phone on Javelin Bks (including MQs) 97 4444 

From mobile phone 02163 97 4444 

b. If an accident or environmental incident occurs which is not an emergency but 

may require an ambulance or other services, the DFRS are to be called to the 

scene by dialing 4444 (as above). 

c. Personnel may still call 112 as the emergency number if they wish but they must 

also phone 4444 (as above) 

d. The reason for using 4444 as the emergency number is that the DFRS are on site 

and are manned 24 hours a day, thus response times are minimal and immediate 

first aid treatment can be given promptly. If any other services (emergency or 

otherwise) are required the DFRS will phone them, which saves phone-calls being 

routed through Mönchengladbach and re-routed through Viersen. Furthermore 

the DFRS will also have a vehicle at the main gate to escort services that are 

responding to the incident. Immediate information will be available on whether 

there will be a delay in sending an ambulance and if this could be life threatening 

the medical center are to be requested to send a Doctor. 

e. There will always be an English speaking operator on 4444, however his English 

may not be very fluent, therefore information is to be given slowly and clearly. The 

five standard emergency phrases in English and German are attached to aid this 

passage of information. 

f. As Wildenrath is located outside the DFRS region they are prohibited from 

responding to emergencies there. For those that live in Wildenrath the emergency 

number is 112 and the aforementioned phrase cards may help improve 

communication for non-German speakers. Alternative emergency numbers are; 

JHQ Medical Centre on 02161 472 2969 or 2563, Javelin Barracks Medical 

Centre between 0800-1700 hrs on 02163 97 2600. 

g. The Medical Centre will inform the DFRS of all emergency calls to the German 

ambulance service so they will be available to escort emergency vehicles to the site 

and will be able to give emergency first aid treatment until the ambulance arrives 

if required.


Standard Emergency Phrases used by Emergency Services 

German English 

Wo ist das Feuer, Unfall, Notfall Where is the Fire, Accident, 

emergency (i.e. building number or 

MQ address) 

Wie viele Personen sind verletzt How many people are injured 

Was ist passiert What happened 

Wie heissen Sie What is your name 

Von wo aus rufen Sie an What telephone number are you 

calling from 

Bitte Warten Please wait. (More info may be 

required but they now have enough 

info to send help) 

This is the basic information that the emergency services will require. They will now 

have enough detail to send help, but may still require more information. 


All accidents, environmental pollution (e.g. oil spills) and fires within Javelin Bks 

are to be reported to the Guardroom. Spill sorb to restrict the spread of pollution is 

available at the main gate and guardroom for minor spillages. 

The Training area and all Training Wing facilities are strictly Out of Bounds, unless 

authorised. 

Smoking is prohibited in the woodlands, poaching is strictly forbidden, dogs are to be 

kept on the leash. 

The speed limit within Javelin Barracks is 50 km in open areas and 30 km in built 

up areas. 

Signs and notices are to be adhered to, i.e. no smoking in prohibited areas. 

Waste is to be disposed of in separate containers which are available in the waste 

compound and at selected points throughout Javelin Barracks. A Hazardous Waste 

compound is also available within Javelin Barracks.


Environmental Information 

Every individual should actively seek to reduce their negative impact on the 

environment to the lowest practicable minimum, whilst maintaining operational 

effectiveness. To encourage environmental awareness and individual responsibility, 

the following information is given and is displayed on notice boards: 

Individuals should be aware that they can be held personally responsible for any 

pollution that they have caused. 

Good Practise 

a. Order and use environmentally friendly products and recycle where possible. 

b. Conserve energy wherever possible i.e. ensuring lights are switched off, heating 

turned down after work etc. 

c. Be aware that the soil is very sandy and the water table is very high in Germany, 

particularly in this region. This makes the ground water more vulnerable to even the 

smallest spillage of a contaminant and can cause rapid and far reaching pollution 

to the ground water table. 

d. Be aware of what you are putting down drains. Cooking fat should not be put 

down sinks or drains and medicines should not be flushed down the toilets. 

Vehicles 

a. Servicing is only to be carried out in Workshops and Servicing Bays. 

b. Spillages are to be absorbed with the aid of Spillsorb or absorbent pads and 

disposed of in the correct manner. 

c. All waste products are to be disposed of in the correct disposal bin for removal by 

contractor. 

d. No vessel that contains or has contained hazardous substances, that may fill with 

rainwater is to be left outside. This includes drip trays. 

e. Any fuel and oil leaks from vehicles are to be reported in the usual manner in 

order that repairs may be completed immediately. Action from the spill plan is to be 

implemented if contamination has been caused because of leakages. 

f. Vehicles should be driven smoothly using the highest possible gear in order to 

reduce exhaust emissions. 

g. Vehicles should be switched off in long queues of traffic or when stationary 

outside buildings. 

h. It is an offence to wash vehicles, if anything other than clear water is used, in any 

area other than a designated vehicle washdown point. 

a.Minor fuel spillages. 

Minor spillages should be absorbed through spill sorb or pollution packs, and the 

Spill Plan is to be put into operation. A Spill Report must be completed. 

b. Major fuel spillages. If practical one attempt should be made to contain a major 

fuel spillage with spillsorb and/or pollution packs. If the containment is impossible or 

unsuccessful the Guardroom is to be contacted on Elmpt Mil Ext 2535 and DFS on 

4444, all unnecessary personnel are to be kept away and the Spill plan should be 

put into operation. A Spill Report must be completed. 

All batteries apart from vehicle batteries can be returned to the Expense Store for 

disposal. 

Waste Disposal. 

a. All waste disposal containers are to be kept closed when not in use. 

b. No waste is to be dumped next to containers. 

c. No environmentally sensitive material is to be disposed of in normal waste 

disposal bins.


d. There is a hazardous waste compound in Javelin Barracks. Items are to be taken 

to the Waste Compound during normal working hours and the QM staff will dispose 

of hazardous waste in the correct manner. 

HELP US TO HELP YOU! 

If you have any questions regarding SHEF matters please contact SHEFA on 

Ext 3213.

Adult /Children's Education / 

Youth Activities 

Education 

Service Children’s Education 

Schools are administered by Service Children’s Education. SCE is a Defence Agency 

whose headquarters are located at Wegberg BFPO 40. 

Schools 

Primary 

Brüggen School – Javelin Barracks 

Headteacher: Tel: Mil: 2681 Civ: 02163-972681 

Reception: Ext: 2681 

3-4 Yrs Mon-Fri 0845-1145 hrs & 1215-1515 hrs 

4-11 Yrs Mon-Thur 0845-1515 hrs Fri 0845-1430 hrs 

EDC (Extended Day Care) 3-4 Yrs Mon to Thurs 1145-1510 hrs 

E-mail: sce.bruggen@sceschools.com 

Website: www.bruggenschool.com 

Andrew Humphrey School – Wildenrath 

Headteacher: Tel: 02432-8520 

3-4 Yrs Mon-Fri 0855-1155 hrs 

4-11 Yrs Mon-Thur 0845-1515 hrs Fri 0845-1430 hrs 

Secondary 

Windsor School – Snyders Road, RMC (72 2412) Civil; 02161 472 2412. Pupils 

from: RMC, Elmpt, Mönchengladbach, Düsseldorf, Viersen, Waldniel, Wegberg and 

Wildenrath. Transport is provided for Windsor School. Please register your child(ren) 

with the Elmpt Station School Bus 

Supervisor on Mil: 68 2624 or Civ 02163 97 2624. 

School hours: Mon-Fri 0830-1530 hrs 

Email: windsor3@bfgnet.de 

Website: www.scewindsorschool.com 

Crèche & Day Care 

noah’s Ark Day Care nursery . This facility is located at Bldg 88 in Javelin 

Barracks. It offers full day care and a Crèche facility, availability is limited to the 

number of places. The Manager can be contacted on Tel: Mil: 2430 

Civ: 02163-972430. They offer: 

Full Day Care 

6wks-4 Yrs Mon-Fri 0730-1730 hrs


3-5 Yrs Mon-Fri 1200-1700 hrs 

Crèche 

0-3 Yrs Mon-Fri 0915-1200 hrs (Term time Only) 

Wildenrath Playgroup. For timings and details please contact the Supervisor on 

Civ: 02432 81018 

Careers Advice 

The Careers Centre is located in Windsor School, Rheindahlen, and is staffed by a 

fully qualified Careers Adviser and a Careers Support Officer. 

Careers information, advice and guidance is available to all dependants up to the 

age of 25. Anyone wishing to make an appointment should contact JHQ 2585 or 

2838 (Civil 02161 472 2585 or 472 2838). The Careers Centre is open from 0830 

-1630 on weekdays, including school holidays. 

Visits of School Children from Boarding Schools in UK 

Parents are advised to acquaint themselves with the regulations contained in JSP 356 

Chap 7. Further assistance and necessary forms can be obtained from your RAO. 

Adult Education 

Details are published regularly in 43 AEC Newsletters on Station Routine Orders and 

in the Rheindahlen and Elmpt Bulletin. 

www.methodpublishing.co.uk 

Publishers to The Ministry 

of Defence and to 

Army Garrisons 

and Establishments 

throughout the world 

METHOD PUBLISHING 

Sutherland Press House 

Main Street . Golspie 

Sutherland KW10 6RA 

Telephone . 01408 633871 

Facsimile . 01408 633876 

Email . admin@methodpublishing.co.uk

Medical and Health Services 

Medical Care 

Medical care is provided for all military personnel; UK based personnel and 

registered dependants who are based at JHQ, and Javelin Medical Centres. 

Registration 

All Civilian Personnel should register with the practice as soon as possible (for serving 

personnel registration is done automatically). We will wish to request your medical 

records from your previous doctor. These frequently take some time to arrive, so 

the earlier this can be done, the better. By registering at the Medical Centre you are 

asking us to request and hold your medical records i.e. your previous GP will no 

longer be responsible for your care. 

If you are on long-term treatment or are under hospital care (in UK or Germany), 

please make an appointment as soon as possible with one of the doctors to ensure 

that the appropriate follow-up or treatment is arranged. 

Please note: Civilians may register at either JHQ or Javelin Barracks Medical 

Centres, but for continuity you should use the same Medical Centre for all routine 

treatment. The medical centres are closed to routine business from 20.00 until 08.00 

on week days and at weekends. In order to access medical assistance during these 

hours you must ring your medical centre on the number below. Your call will be taken 

by a BFGHS Out of Hours nurse who will triage your problem. The result of this 

telephone consultation will be to ring an ambulance, to arrange a GP appointment 

routinely or for the next morning, to suggest means of self help, or to arrange for a 

GP to telephone you. 

In the event of an emergency you should ring 112. We do not offer an emergency 

service. By ringing 112 you can have an ambulance at your location usually inside 

10 minutes. 

How to See your Doctor 

Appointments may be made preferably by telephoning JHQ Military 2969/MG civil 

(02161) 472 2969 or Javelin Barracks Military 2600/Elmpt civil (02163) 97 2600, 

or booking in person. 

Normally patients will be seen within 3 days if an appointment with a named Doctor 

is required. If the problem is urgent and no routine appointments are free, a Nurse 

is available to assess your condition, by telephone, provide treatment or refer to the 

Duty Doctor if necessary. Midwives are on call 24 hrs, contactable by the Duty Nurse. 

It is in the interests of all patients to be seen in the Medical Centre whenever possible 

so that necessary examinations and investigations can be done and where dispensary 

facilities are available. If you feel that a home visit is appropriate, rather than coming 

to the Medical Centre, please ring the Duty Nurse. 

Your Typical Medical Centre Week 

Please note that clinics maybe delayed when an urgent situation is being dealt with. 

Appointments 

Monday – Friday (JHQ 2969 / Javelin 2600) 0830-1230 hrs and 1400-1630 hrs 

Please note that the Medical Centres are closed for staff training on Tuesdays between 

1330 & 1530 hrs. In case of urgent need, please ring the bell at the Pharmacy 

entrance, at JHQ, or the main door at Javelin.


Sat/Sun and Public Holidays (via JHQ Medical Centre) – Urgent Cases only 

(Ext 2969) 0930-1030 hrs and 1700-1800 hrs. Access to the weekend clinic is best 

achieved by telephone. The duty nurse will triage your problem as above and allocate 

you an appointment with the duty GP as necessary. 

Sick parade – soldiers reporting sick must do so between 0800 and 0830 to be 

triaged and then sick parade itself is 0830-0930 hrs – only for soldiers on duty. Off 

duty soldiers must use normal channels. 

Dispensary. The Dispensary is stocked with a range of British drugs that are 

commonly used. If you are on regular medication the doctor will issue you with a 

repeat prescription. You will also be asked to see the doctor at regular intervals 

for a check and renewal of the prescription every few months. If you have a repeat 

prescription, please ask for your medication 48 hours before it is needed. This is 

to allow the Doctor enough time to get the prescription ready. Please do not leave 

requests for repeat medication to the last minute as this may lead to a gap in your 

medication regime. 

Hospital and outpatient care is provided at the local Designated German Provider 

Hospital (DGP), who on occasions will recommend German medications. While not 

wishing to interfere with their treatment, these products are not fully compliant with 

UK legislation in that they do not have English instructions information or UK lience. 

our doctors will seek to provide the British equivalent. If this is not possible, then the 

German product may be purchased for you and labelled appropriately. 

We regret that we are unable to prescribe routine or repeat medications for nonentitled 

visiting relatives or friends. Visitors should bring with them a sufficient supply 

for the duration of their stay. 

Visiting Relatives. If relatives or friends are coming to visit you, your Unit Welfare 

Office will give you sponsorship forms before they arrive. This entitles them, whilst 

here, to see us for Urgent GP care at the Medical Centre. We may be unable to 

prescribe routine or repeat medications for non-entitled visitors. We will not purchase 

medication which is not already in stock for visiting relatives. For any hospital care, 

including A&E in an emergency, a European Health Insurance Card (EHIC) is 

required. This has replaced the E111 and application forms are available from UK 

Post Offices. For more information on EHIC, contact: EHIC Applications on (UK) 

0845 606 2030 or (UK) 0191 2035555. Further information can be found on the 

website: www.dh.gov.uk or www.ehic.org.uk. Formal medical insurance is strongly 

recommended. Without insurance your visitors may be liable to full medical costs in 

the event of an emergency. 

Enquiries about Hospital Appointments 

If you have problems with hospital appointments we will try and help. In the first 

instance speak to the Referrals Clerk on JHQ 72 2641 or Javelin 68 3397. 

JHQ 

Sick Parade: Military sick parade takes place Monday – Friday 0830-0930 hrs. 

Military personnel who are on duty during these times and reporting “Special Sick” 

may be seen outside of these hours. Any other enquiries for RSU Military personnel, 

please call JHQ Mil 72 2841. 

Clinics 

A range of clinics are offered at both practices: for example 

Well Women 

Baby Clinic


Travel Clinic 

Asthma 

Childhood immunisations 

Travel vaccinations 

Family Planning 

Diabetes 

Minor Surgery 

(Please consult your Medical Centre for the latest clinic timings) 

When you leave the Practice 

Please remember to de-register all members of the family when you are posted out 

of JHQ/Javelin, So that your notes can be sent on with the minimum delay. This is 

particularly important if you have been having regular treatment or hospital care. 

105 

Health Care Users Group 

Representatives from the practices attend the Health Care Users Group (HUG). The 

group is used for communication between the practice and the population we serve 

and meets approximately three times per year, all units and married accommodation 

areas are represented. If you have general comments about the services provided 

please either contact your representative (usually through Unit Welfare Offices) or 

speak to us, we always try to provide the highest standard of service, within the 

resources at our disposal. 

Patient Participation Group (JHQ) 

The PPG is run by the patients for the patients and acts as a body to suggest, support, 

advise and liaise with the Medical Centre in JHQ. Meetings are held regularly, are 

advertised widely and open to all. A suggestion box is situated in the waiting area for 

any ideas or comments you may wish to have discussed at the meetings. 

Patient Participation Group (Javelin) 

Javelin Barracks medical centre does not currently have a PPG but a suggestion box 

is situated in the waiting area for any suggestions or comments you may have. These 

will be passed to the Practice Administrator for his/her action as necessary. 

Medical Centre Transport 

Arrangements 

Emergency procedure 

Should an ambulance be required in an emergency, ring Civil 112, (remembering to 

have your Post Code available) and a German ambulance will be dispatched to you 

as quickly as possible. 

Please remember to call the Medical Centre (JHQ 72 2969 / Javelin 68 2600) to 

inform us what is happening and to seek advice if required whilst awaiting the arrival 

of the ambulance. 

Routine, non-emergency transport 

Garrison welfare transport is available during working hours between the Medical 

Centre and local clinics/hospitals. Requests for transport should be made at least 

48hrs prior to travel by contacting JHQ 72 4916 or Javelin 68 2600. Transport is 

available only for patients; if you require transport as a visitor, please contact your 

Unit Welfare Office.


Useful Telephone Numbers 

Emergency Ambulance 112 Out of Hours 02161 472 2969 or JHQ Military 72 

2969 JHQ Civilian (02161 472) + ext number Military 72 + ext number 

Appointments / Cancellations 2969 

Transport Enquiries / Translation 4916 

Dispensary / Repeat Prescriptions 2772 

Referrals Clerk 2641 

Military Patient Clerk 2841 

Health Visitor 2955 

Blood results 2792 (Mon, Weds, Thurs 1400-1500 hrs) 

Midwives 2968 

Javelin Civ 02163 97+ ext number Military 68 + ext number 

Appointments / Cancellations 2600 

Transport Requests 2600 

Referrals Clerk 3397 

Health Visitor Clerk 2632 

Blood Results 4577 (Mon, Weds, Thurs 1400-1500 hrs) 

Medics 16 Sig Regt 3406 

Medics 7 Sig Regt 3390 

Dispensary / Repeat Prescriptions 3684 

Midwives 2287 

Genito Urinary Medicine / Sexual Health Bielefeld 81 

3339 (clinics at Javelin fortnightly) 

Rhine Garrison Community Services 

Community Paediatrics JHQ 72 2641 

Speech and Language Therapy JHQ 72 4005 

Clinical Measurements Javelin 68 3408 

PCRF (Physiotherapy Dept) 68 2388 

Department of Community Mental Health (DCMH) Javelin 68 2510 / 2373


Dental Centre 

Aim. To provide high quality dental care to Service personnel, their dependants and 

entitled civilians. 

Working Hours 

The dental centre is located in Javelin Barracks and is manned during the 

following times: 

Mon-Thur 0800-1230 hrs 1330-1645 hrs 

Fri 0800-1415 hrs 

107 

Appointments 

Appointments can be made in person at the Dental Centre or by telephoning 

reception on Mil: Ext 2524 Civ: 02163-972524 

Patients will initially be given an inspection appointment. This enables the dental 

officer to determine the type and length of any subsequent appointments. 

Military personnel are required to attend a periodic dental inspection, recall for this 

is patient specific and could be up to a maximum of 18 months from the last recall 

(not the old 12 month recall) for a Periodic Dental Inspection (PDI) and will be called 

forward by their Unit. 

Whenever possible, patients who are unable to attend or need to change their 

appointments should contact the Dental Centre at least 48 hrs in advance. This 

prevents wasted surgery time and helps to reduce waiting lists. 

Patients should arrive 10 minutes before an inspection appointment to complete the 

appropriate paperwork. 

Patients who arrive up to 10 minutes late will not be seen, but given an alternative 

appointment. 

Emergency Appointments during working hours 

Emergency appointments are available during the working day. Patients with pain 

or urgent dental problems should contact the Dental Centre by 0830 hrs. An 

appointment will be given that day. In the absence of a Dental Officer, patients will be 

advised how to obtain emergency treatment. 

Emergency Appointments outside working hours 

Outside normal working hours, during weekends, stand downs periods and public 

holidays, any patients that require urgent dental treatment should contact JHQ Guard 

Room on: Mil: 72-2082 

Civ: 02161-472 2082 

The duty dentist will be contacted and will then contact you back to arrange 

emergency treatment as required after triage. This may require you to travel to the 

duty dental centre on call that week. 

This service is reserved for emergencies only, such as: Pain, Facial swelling, Facial 

trauma. 

FOR FURTHER INFORMATION CONTACT THE DENTAL CENTRE 

JAVELIN BARRACKS 

02163 972524


Station and Garrison 

Facilities 

Army Welfare Service 

The Army Welfare Service has existed in UK since 1996. It provides a 

comprehensive, professional and confidential welfare support service, which is 

responsive to the needs of the individual, families, and the chain of command in 

order to maximise the operational effectiveness of Servicemen and Servicewomen. 

The Service was extended to Germany in 2000 to co-ordinate the activities of all local 

agencies concerned with welfare, and it operates in garrison based multi-disciplinary 

teams commanded by a retired officer. The Rhine Garrison office is located in the 

RASU Buildings, Queens Avenue and the reception telephone number for all sections 

is JHQ Mil 3603 (Civ 02161 472 3603). 

Each AWS team is organised in three sections, admin, personal support and youth 

and community support. The personal support section is manned by Army Welfare 

Workers who offer confidential help and advice on personal problems to all Service 

personnel and their dependants and to UKBCs. Subjects include relationship 

difficulties, bereavement, parenting and childcare, special needs, divorce and equal 

opportunities issues. The youth and community section has a full time professional 

staff of a Youth and Community Officer and four Youth Workers, aided by locally 

employed assistants and volunteers. They work mainly with children and young people 

and offer a wide range of activities including the Duke of Edinburgh Award scheme. 

Relate Counselling Service 

Relate BFG offers a totally confidential counselling service to BFG entitled personnel 

who are experiencing difficulties with a relationship. Appointments are made through 

our central booking facility at Rheindahlen, telephone JHQ Military 2826 or Civilian 

02161 472 2826. 

HiVE information Centre 

Germany, Holland and Belgium 

The HIVE is a focal point within the community, which supports the Service community 

through the provision of an impartial information and referral service. 

What can your HiVE offer you? 

It would be impossible to mention all the areas of information held in the HIVE. The 

Information Officer is fully trained to assist with all enquiries and has the knowledge 

to refer you to another agency when appropriate. 

Listed are just a few examples of what HIVE BFG can offer you: 

• New arrival guides for all families and single personnel 

• A “Get You Back Pack” when posted back to UK. 

• HIVE can assist with providing information on “Relocation” worldwide.


• A comprehensive and up to date range of Department of Work and Pensions 

(DWP)/Inland Revenue information 

• Details of travel facilities, including air, rail and road, both local and further afield 

• Children’s Tax Credits 

• Children’s Trust Fund 

• Details on Passport for pets 

• Referral service to all outside agencies 

• Local facilities in and around the Station, such as opening times of the gymnasium, 

swimming pools, ice rinks, including details of forth coming local concerts, Anglo 

German events and places of interest you may wish to visit. 

HIVE BFG has its own website, which includes links to employment vacancies in your 

area and other useful sites. It has contact details of all HIVEs worldwide and details of 

“What’s On” in your local area. www.hive-bfg.co.uk 

Visit your Information Centre, at the HIVE, to receive a first class, customer friendly 

information and referral service. We await your enquiry! 

Elmpt HIVE is located just behind the Bistro in Javelin Barracks. 

The opening times are Monday to Friday 0900-1300 hrs 

Contact us by telephone Civil 02163 97 3183 or Military 68 3183 (answer ‘phone 

facilities available) or email us at hive.elmpt@bfg.net.de 

Wildenrath HIVE is unmanned except for the first Tuesday of each month and it is 

located in the Community Centre. 

Contact us by telephone Civil 02432 81017 or email us 

at wildenrath@hive-bfg.co.uk. 

Home-Start 

Support and friendship for families 

Home-Start Elmpt, Building 88, Javelin Barracks, BFPO 35 Tel: 02163 972473 Mil 

(68) 2445. Opening Hours are: Monday- Friday 0900-1300 hrs. 

Home-Start Wildenrath, Community Centre, Robertson Drive, BFPO 40 

Tel: 02432 81018 

Opening Hours are: Monday - Friday 1000-1200 hrs. 

Home-Start’s simple approach is to offer the support of one trained volunteer to a 

parent who is facing difficulties and usually has one child under five. The friendship, 

practical and emotional support provided by a volunteer in the family’s own home, 

enables parents to cope with the pressures they are facing and reduces the potential 

for family crisis and breakdown. 

Youth Centre 

The AWS provides Youth Centres at both Javelin Barracks and Wildenrath. Each Youth 

Centre has a dedicated Community Development Worker assigned to it. The Javelin 

Barracks Youth Centre is located in the former Air Terminal (Building 641) whilst the 

Wildenrath Youth Centre is located within the Pegasus Building, opposite Andrew 

Humphrey School. Both Centres cater for Junior and Intermediate Clubs for School 

Year 5-8 and Senior Clubs for School Year 9 and over. For details of current activities 

please contact:


Community Development Worker Javelin Barracks. Tel: 02163 97 4667 

Community Development Worker Wildenrath. Tel: 02432 492684 

111 

Indulgence Travel 

UKSC(G) operates an Air Indulgence System for seats not used on scheduled Air 

Trooping Flights between Germany and UK. Spare seats are allocated on a fill up 

basis and Service personnel and their immediate family are eligible. 

note: Entitled Service personnel and their immediate family can turn up at an airport 

for departure with a valid indulgence form, correctly completed and signed by an 

authorising officer and board a Service Trooping Flight to/from the UK if there are 

seats available (Card in Hand) BUT they should be reminded that a flight is not 

guaranteed and that it is advisable to contact the departure airfield to get information 

on available seats. 

Application forms for Air Indulgence passage can be obtained from Unit Admin 

Offices and should be forwarded to: 

From Germany: Indulgence Desk, Travel Centre Rheindahlen, 24 Regt RLC, 

BFPO 140. 

From UK: Indulgence Section, JSTC London, 20 Albert Embankment, London 

SE1 7TD. 

Legal Assistance for Personal Problems 

Assistance with private legal problems is available to all Service personnel. United 

Kingdom Based Civilians and dependants of both classes of such personnel. Such 

problems would include for example, traffic and other accident claims, matrimonial 

disputes and consumer complaints. Advice can be given under both UK and German 

law. 

Advice to Military personnel, military sponsored UKBCs and dependants of both 

these classes are provided by Army Legal Aid NWE, BFPO 39 and whose telephone 

numbers are Bielefeld Military 3191 or Bielefeld Civilian (0521) 92543191. The 

fax number is Bielefeld Military 3115. In the case of RAF personnel, RAF sponsored 

UKBCs and dependants of both these classes; initial advice should be sought from 

RAF Legal Services (Northern Germany) on Herford Mil 82 3518. 

In cases, particularly matrimonial where there is conflict of interests, military personnel 

will receive advice from Army Legal Aid, NWE and their wives from RAF Legal Services 

and RAF personnel from RAF Legal Services and their wives from Army Legal Aid, 

NWE. 

Compassionate Travel from Overseas (for Service Personnel, their 

Dependants based abroad, Territorial Army & Mobilised Reservists) 

If circumstances should arise whilst your relative is overseas (including Northern 

Ireland) either on a posting, at sea, or on deployment, that make it necessary for 

you to apply for his/her return on compassionate grounds (such as death in your 

immediate family, serious illness or serious family crisis) you should telephone the 

Joint Casualty and Compassionate Centre (JCCC) +44 (0) 1452 519951. This 

number is continually manned 24 hours a day, including weekends and Bank 

Holidays.


Employment 

Where to start: The Rhine Area Labour Support Unit (RALSU) Detachment in Javelin 

Barracks is open on Tuesday and Thursday from 0900-1230 hrs and is a specialist 

Unit that acts as an employment agency for civil labour for the British Forces in the 

Rhine Area, administers civil labour and acts as an employment agency. The Elmpt 

detachment covers all military units in JHQ, Elmpt. RALSU advertises its vacancies 

each week normally on a Friday The advertisments appear in The Sixth Sense 

newspaper and on BFG Teletext. Anyone seeking employment is encouraged to visit 

the office and register for employment. RALSU does not run a formal register as 

such and asks that an individual visits the office and applies for vacancies that are 

available at the time. RALSU will then call you forward for an interview. When visiting 

the office for the first time please make sure that you are in possession of your current 

CV and identity card. If you are unable to visit in person you may telephone reception 

on Civ: 02163-972723 or Mil: 68-2723 and they will be able to assist. If the Elmpt 

detachment is unavailable you may also contact the main RALSU office in JHQ on 

Civ: 02161-472 3118 or Mil: 72-3118. 

Employment with Schools (SCE): Vacancies SCE have their own recruiting 

department and must be approached directly. 

Employment with nAAFi and other Army Sponsored Organisations: Vacancies 

are usually advertised in the shops or organisations concerned and applications 

should be sent to the Manager. There are also opportunities for employment in the 

NAAFI Head Married Accommodation Offices in JHQ. Applications to the Personnel 

Manager (ES/P3), HQ NAAFIS, BFPO 40. 

Employment on the Local Economy: Under EC arrangements, dependants have 

the legal right to seek employment on the local German economy. A work permit 

is not required if a full British passport is held. Employees on the local German 

economy will obviously be required to pay the normal German Social Insurance and 

Income Tax rates. The ability to speak German will undoubtedly increase the chance 

of employment. 

BFG Vocational Training Services (VTS): VTS is available throughout Germany 

(including AFCENT) and is an integral part of the MOD Civilian Youth Training 

Scheme. The aim of VTS is to provide vocational education and training plus 

planned work based experience giving the trainees the opportunity to obtain a 

national vocational qualification (NVQ), or to obtain a credit towards a qualification. 

Unemployed dependants between the ages of 16 and 19 are guaranteed a place on 

the scheme, which involves up to 2 years training and a training allowance. Those 

aged 20 to 24 are offered a vacancy on a fill up basis and are also given a training 

allowance. Any young person who has completed part of a YTS scheme in the UK 

may join the VTS for the balance of their training period. Young married dependants 

may be eligible to join a VTS NVQ programme. VTS is able to accept most young 

trainees with special needs and is an Equal Opportunities Organisation. Further 

details can be obtained from VTS offices here in Rheindahlen, or from The Manager 

VTS G1 Division, HQ UKSC (G), BFPO 140 (Tel: JHQ Ext: 2358 or Civil (02161) 

472 2358). Information is also available from local HIVEs, Garrison Labour Support 

Units (GLSUs) and Careers Services Office. 

Dependants – Unemployment Benefits: All newly arrived dependants who wish 

to claim unemployment benefits should register with the local German Employment 

Office (Arbeitsamt) not later than 7 days after their arrival in Germany or they may 

lose their benefit. If you have not been issued with form E303 but are entitled to UK


Unemployment Benefit, you should also register with an Arbeitsamt not later then 7 

days after arrival in Germany. The Arbeitsamt will contact the competent agency in 

the UK on your behalf and obtain the necessary forms. If you are not entitled to any 

continued payment of UK unemployment benefit, the Arbeitsamt will advise you on 

any entitlement to unemployment benefit in Germany. 

When registering with the employment office, you should be issued with two items: - 

a Application for Unemployment Benefit form (Antrag auf 

Arbeitslosengeld). This form is in German but an English guide 

to its completion can be obtained from the Arbeitsamt. 

b Additional leaflet for unemployment foreigners (Merkblatt 1). 

This useful booklet in both German and English is written as a 

simple guide for unemployed UK or Irish citizens. 

Enquiries should be directed to the German Arbeitsamt Mönchengladbach 1, 

Lurriperstrasse 78-80. Hours of Business are 0800-1230 hrs Mon-Fri. 

113 

Childminding 

A Childminder is defined as someone who looks after one or more children under the 

age of eight to whom they are not related on domestic premises for reward and for a 

total of more than two hours in any day. 

Anyone proposing to offer their services as a Childminder while serving in Germany 

must be registered with the BFG Early Years Service. The first step in the process is 

to contact the AWS child minding coordinators on JHQ 3517 (02161-4723517) 

They will advise on how to become a registered Childminder and provide the 

statutory training required. They also offer continuing help and support to registered 

Childminders and run a toy library. 

Information on registered Childminders is always available from the childminding 

coordinators and lists are circulated to HIVEs. 

Transport 

There is a military bus service between all the locations in the Rhine and European 

Support Group (RESG) area, including Elmpt and Wildenrath. Children may use 

this service provided that they are 14 or above. Details of the service and timings 

are published in the Rheindahlen Bulletin and Elmpt Bulletin which is available from 

UWOs and HIVEs. Public transport is limited from Javelin Barracks and very limited 

from Wildenrath. 

Postal information 

Postal Services 

The Forces Post Office within Javelin Barracks is situated in Building 3 within the 

HCSO Complex, directly opposite the Javelin Bowl (Bowling Alley). 

Tel: Mil (68) 2415 Civ (02136) 97 2415 

Opening Hours 

Counter Services: Mon-Thu 0800-1230 hrs 1300-1500 hrs 

Fri 0800-1200 hrs 1230-1400 hrs 

Sorting Office Mon-Fri 1000-1200 hrs 1330-1430 hrs


Counter Services 

The following services are available: (all transactions are conducted in Euro at the 

prevailing Post Office Accounting Rate) 

• Sale of postage stamps, stamped stationary, postal orders and international 

reply paid coupons. 

• Deposits are accepted for, Alliance and Leicester/SANTANDER Girobank, 

encashment of Postal Orders, withdrawals from Girobank exchange of 

international reply coupons. 

• Acceptance of the following classes of mail: Letters, Packets and Parcels 

(including Compensation Fee Paid). “Special delivery” “ Recorded” and 

“International signed for” are priority services available from the counter. 

Counter Services – Wildenrath 

• A full and comprehensive counter service operates in the Wildenrath 

Community Centre from 1130-1230 hrs Monday through to Friday. 

There are a total of 5 post boxes located throughout Javelin Barracks; which are pillar 

box red and not the German (yellow). The post boxes are cleared Mon-Fri by 1330 hrs. 

Post Box – Locations 

Outside FPO Counter 

Officers’ Married Quarter 

Outside old FPO (Village Green) 

2 in Tedder Rd ORs Married Quarter 

Postal Address 

The correct postal address for Forces personnel and their dependants is as follows: 

No: Rank: Name: Initials: 

(Dependants mail should be c/o their spouse or guardian) 

Squadron/Department 

Unit 

BFPO 35 

The Forces Potal Service does not make deliveries to married quarter addresses, 

however the Deutsche Bundespost makes a daily delivery, provided that a civilian form 

of address is used, for example: 

Mr J Smith 

42 The Oaks 

41372 

Niederkruchten 

It should be noted that the use of the civilian post is more expensive and may result in 

a slower service between BFG and UK. 

Domestic servants resident in married accommodation and Directly Employed Labour 

within Military Establishments are not entitled users of the Forces Postal Service and 

are prohibited from having correspondence addressed to them at a military address. 

All enquiries regarding loss, damage or delays to mail or any other postal matters 

should be directed to the SNCO IC Forces Post Office on Mil: (68) 2415.


115


Shopping and other Facilities 

Javelin Barracks 

NAAFI Local is located in the married quarters area. 

PRI goods, newspapers magazines and books are available and it is open Mon – Fri 

0800-2000 hrs, Sat 0900-1800 hrs and Sun 0900-1600 hrs. Tel: 02163 81870 

nAAFi Express Store. This smaller store is located at the rear of Shannon’s and is 

open from 0730-2100 hrs, 7 days a week. A video hire service is available. 

Tel: 02163-990186 

Shannon’s (Junior Ranks’ Club) is located between the married quarter area and 

single living accommodation area. Tel: 02163 81882 

Fish and Chip Shop is located adjacent to Shannon’s. Tel: (02163) 5720489 

The Bistro opened up for business in April 2004 and is located opposite JB’s 

Restaurant on the Village Green. Reservations can be arranged by calling 

Tel: 02163 5751954. 

Supervend is located adjacent to JB’s and provides a 24 hour vending facility. 

JB’s Restaurant is located on the opposite side of the road to the Bistro and was 

formally the Junior Ranks’ Mess prior to the introduction of the Pay As You Dine 

initiative. Tel: 02163 5713863 

JB’s Café is located within the confines of JB’s itself and is open to all 

customers either military or civilian. 

Javelin Bowl is situated directly opposite the Station Staff Office (Building 69) and is 

a functioning 6-lane bowling alley. Open Wed and Thu 1700-2100 hrs, Fri 1500- 

2100 hrs, Sat and Sun 1200-1900 hrs. However, bookings for functions, including 

catering, is available outside of these hours. Tel: 02163 577530 

The Village Green. The Village Green is located opposite the Bistro car park. 

WRVS. The ‘Weavers’, a retreat for single soldiers, is located adjacent to JB’s 

Restaurant and is open at the following times: 

Sun-Fri 1000-1330 hrs 

Sun-Thur 1800-2130 hrs 

Hair Salon. A hair salon and beauty parlour are co-located in Building 84, to the 

rear of the Bistro on the Village Green. Tel: 02163 972677 

Thrift Shop. Located in Building 84 on the Village Green to the rear of the Bistro 

Tel: 02163 972373. It is open at the following times: 

Mon 1700-1900 hrs Wed & Fri 1000-1200 hrs 

Wildenrath 

The Windmills Club. An all ranks family club located near the Housing Office 

on Vulcan Ave. Run by a volunteer Committee , functions are regularly organised 

including Quiz nights, Theme nights, televised Sport events, and Bingo every Thursday 

night. Open at the following times: 

Thur 1930-2300 hrs (no children due to Bingo) 

Fri 1930-0100 hrs (children welcome until 2300 hrs) 

Sat 1930-2359 hrs (children welcome until 2300 hrs) 

Sun 1500-2000 hrs


117 

Community Centre 

Located in the Centre of Wildenrath many amenities can be found in the building 

including: NAAFI, Wildenrath Community Coordinators Office (Fuel Coupons and 

MWST, contacts houses, Station events etc.....) 

Shapes Hair Salon, Home Start, HIVE, Library, Adult Learning Centre, Wildenrath 

Playgroup, Musical Musicians, British Forces Post Office (1100-1230 hrs Mon-Fri), 

Coffee Mornings Every Tuesday 0900-1145 hrs. 

Wildenrath Cafe Lounge 

Newly refurbished through a Station Grant the seating area is a perfect place to sit 

and eat either a packed lunch, or items purchased from the NAAFI. It is a relaxed 

environment for parents to watch some television and children to play with some toys. 

JHQ 

A number of larger shops and services are available at JHQ, Rheindahlen. 

nAAFi Shopping Complex, JHQ. Trenchard Road, Rheindahlen. 

nAAFi Car Showroom. Main NAAFI complex. Tel: 02161 950128. 

Financial and insurance Services. nAAFi Financial Centre (next to the Main 

NAAFI) Tel: MG 901140/2/4/5. 

Stadtsparkasse Bank (Located in the shopping centre) 

JHQ Branch Tel: MG 2793708 Fax: MG 556590 

Business hours: Mon-Wed 0815-1145 hrs & 1245-1600 hrs 

Thu 0815-1145 hrs & 1245-1700 hrs 

Fri 0815-1145 hrs & 1245-1530 hrs 

Other Branches in Mönchengladbach 

Business hours: Mon-Wed 0830-1230 hrs & 1400-1645 hrs 

Thu 0830-1230 hrs & 1400-1800 hrs 

Fri 0830-1230 hrs & 1400-1600 hrs 

Commerzbank 

Cash point available at the NAAFI. 

Buying Goods Tax Free 

German Mehrwertsteur 

Goods may be purchased without Mehrwertsteur (MWST) – German VAT. Exemption 

can only be gained if the purchase is made through a Mess, Institute or Club (MIC) 

registered as an Official Procurement Agency (OPA). Only goods totalling over €50 

may be purchased without MWST. It is normal that no cash is paid at the time of 

purchase and the bill is sent to the originating OPA for payment. The purchaser is 

later informed of the total amount that is required to be paid to the OPA. 

Procedure 

The procedure for gaining VAT exemption on purchases is to obtain an official order 

(Auftrag) from the Station Central Accounts Office in building 98 (RAO 16 Sig Regt). 

Churches and Church Activities 

The Chaplaincy Centre is located in Javelin Barracks at the rear of 7&16 Welfare 

offices. It is manned by Elmpt Station Padre, visitors are welcome. First Communion, 

Confirmation, Baptism and Marriages are made by arrangement with your Chaplain.


The Centre can be contacted as follows: 

Chaplain’s Office Ext 4410 

Chaplain’s Mobile 0172 2068906 

Services are held as follows: 

St Nicholas & St Andrews (Anglican) 0930 hrs 

St Paul & St Bonifaces’ Church (RC) 0930 hrs

Brief History of the Station 

Living in Germany 

and Elmpt Area 

RAF Brüggen 

The RAF Station was constructed on drained marshland within a heavily forested area 

during the period February 1952 to July 1953. This remarkably short construction 

phase was a direct result of the need to house the rapidly expanding NATO forces in 

the early fifties. The first aircraft to land at Brüggen was a VIP Devon in June 1953 

which delivered Air Marshal Sir Robert Foster, the then C-in-C Second Tactical Air 

Force and took off again from an incomplete runway 27. It is understood, however, 

that the first actual landing may have been made by a Vampire in May 1953, which 

was the first of many to mistake Brüggen for RAF Wildenrath. Construction was the 

responsibility of the Airfield Construction Branch (ACB) who supervised an army of 

German contractors. 

During the period 1953 to 1957, the Station operated as a fighter squadron station, 

from 1957 to 1998 in the strike/attack role and from 1998 in the attack role. In its 

recent history; all four Tornado GR4 Squadrons took part in the Gulf War during 

1991 and subsequently in a number of operations in the Middle East and the 

Balkans. 

The demise of RAF Brüggen, as the last Main Operating Base in Mainland Europe, 

was made public in 1998 and the withdrawal process began in April 1999 with the 

disbandment of 17 (Fighter) Squadron. The official closure ceremony of the Station 

was held on 15-17 June 2001, a memorable occasion for Brüggen personnel, the 

local community and the Royal Air Force as a whole. The last Tornado was flown 

out of RAF Brüggen on the morning of the 4th September 2001 by the Station 

Commander, Group Captain TM Anderson DSO. Responsibility for the Station was 

handed over to Lieutenant Colonel JE Richardson, Commanding Officer 7th Signal 

Regiment by Wing Commander JR Andrews, the last Station Commander on 4th 

February 2002. The camp was officially taken over by the Army on 28th February 

2002 and transferred between German Ministries on 1st April 2002. 

Elmpt Station 

RAF Brüggen was named originally after the nearest railhead, in the North Rhine 

Westphalia village of Brüggen; however, it is actually situated just outside the village of 

Elmpt. It was for this reason that the Army took the decision in late 2001 to change the 

name to Elmpt Station. The name Javelin Barracks was adopted due to the use of the 

‘Javelin’ flash by members of the 1st Signal Brigade. The Station is made up of Javelin 

Barracks, Elmpt and the quartering area of Wildenrath. It is part of Rhine and European 

Support Group (RESG) and has a small Station Headquarters commanded by either the 

Commanding Officer of 7 Signal Regiment or 16 Signal Regiment who is double hatted 

as Station Commander dependant upon operational commitments. The following units 

and organisations are located in Javelin Barracks: 

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7th Signal Regiment 

In 1914 “A” Corps Signal Company, Royal Engineers was formed for the Headquarters 

1 Corps with which it served on the Western Front throughout the First World War. After 

the war it was reduced to a cadre from which the newly formed Signals Corps was 

reconstituted in 1923. In 1924 it became a Lieutenant Colonel’s command. 

In 1939 the unit was re-designated 1st Corps Signals and again went with the 1st 

Corps to France as part of the British Expeditionary Force. After the Dunkirk evacuation 

it was stationed in Yorkshire. In April 1942 a large part of the Unit was used for the 

re-forming of No 1, Line of Communications Signals. 

1st Corps Signals was reconstituted in 1943. It took part in the Normandy Landings of 

1944 and the subsequent operations in Northwest Europe. At the end of the war it was 

stationed in Germany, becoming 1 Corps District Signal Regiment, rising in strength 

at one stage to 9 squadrons including one Auxiliary Territorial Force and two captured 

signal companies of the Wehrmacht. It was disbanded in 1947. 

In 1950 the unit was raised again as 1 Corps Signal Regiment and in 1951 joined 

Headquarters 1 Corps in Germany. On its arrival in Herford the Regiment initially 

occupied Harewood Barracks but in 1952 moved to the newly built Maresfield Barracks. 

In August 1956 the Regiment was re-designated 2 Corps Signal Regiment and took part 

in the Suez Operation. It returned to Herford in December of the same year. 

The Regiment had its last change of title in 1959 when it became 7th Signal Regiment. 

In September 1972 the Regiment received the singular honour of the award of the 

Freedom of the City of Herford in recognition of the close links between the Regiment 

and Stadt Herford. 

In September 1990 a detachment of vehicles and men was called for action with the 

7th (British) Armoured Brigade (The Desert Rats) as part of the British Contingent of a 

multinational force in Saudi Arabia, formed as a result of the Iraqi invasion of Kuwait. 

A further force of over 400 soldiers was then sent to reinforce 1st (British) Armoured 

Division when the United Kingdom land contingent increased to an Armoured Division 

in December 1990. Shortly after Christmas further small detachments totalling about 

60 men were sent to the Gulf to act as Battle Casualty Replacements (BCR) should 

conflict occur. The Regiment’s communication equipment and troops were amongst 

the leading elements of the advance by the 1st (British) Armoured Division into Iraq. 

When Headquarters 1st British Corps was re-designated Headquarters Allied 

Command Europe Rapid Reaction Corps (ARRC), the Regiment’s squadrons 

restructured and renamed to form Headquarters, 229, 231 and 232 squadrons, with 

230 Squadron being placed tactically under command and joining the Regiment when 

it moved in 1994 from Herford to Krefeld. 

In December 1995 the Regiment deployed elements firstly to support the United 

Nations on Operation GRAPPLE in Bosnia and then following the Dayton Agreement 

the Regiment deployed completely in support of Headquarters ARRC in Sarajevo as 

part of the NATO Implementation Force (IFOR). The Regiment remained in Bosnia 

until December 1996 before returning to Krefeld. In 1997 the Regiment received the 

honour of the Freedom of Krefeld. 

In February 1999 the Regiment dispatched 232 Signal Squadron to the Former 

Yugoslavia Republic of Macedonia (FYROM) in support of the NATO effort to resolve the 

humanitarian crisis in neighbouring Kosovo. By June the Regiment was fully deployed as 

part of the NATO force in FYROM. The Regiment moved with Headquarters ARRC into 

Kosovo in late June and remained deployed until November 1999.


After returning to Kosovo in 2004, the Regiment was warned to deploy to Afghanistan 

on Operation HERRICK in 2006. It deployed in 2 tranches. 231 Signal Squadron 

deployed in March 2006 as part of the 16 Signal Regiment Group, for a 6 month 

tour. The majority of the Regiment, with the Regimental Headquarters and 230 Signal 

Squadron under command, then deployed in September 2006, also for 6 months. 

Soldiers from the Regiment served all over the country, including in Kabul, Helmand, 

Kandahar and Herat provinces, and also into Pakistan. The Regiment has been warned 

off to deploy there again in February 2009. 

7 Signal Regiment moved to Elmpt in January 2002, after spending 7 years in Krefeld. 

The Regiment is assigned to the Allied Command Europe Rapid Reaction Corps, and 

its operational role is to support the deployed ARRC Headquarters. The Regiment 

consists of four squadrons (HQ Sqn, 229 Sig Sqn, 231 Sig Sqn and 232 Sig Sqn), and 

is located in the Northwest of Javelin Barracks. 

16th Signal Regiment 

It is possible to trace direct the origins of 16 Signal Regiment to the formation of No 

1 (Line of Communication) Regiment, which was later part of the British Expeditionary 

Force sent to France in 1940. 

In September 1939, a GHQ Signal Regiment was mobilised and sent to France the 

following year as part of the ill-fated BEF, being eventually evacuated with the remains 

of that force from Dunkirk. No 1 Regiment was also deployed and evacuated (the 

GHQ Signal Regiment looked forward to the Divisions, with No 1 Regiment taking on 

the rearward links to the United Kingdom). Even in this short time it became clear that 

the demands created by deployment out of the Home Base and onto the Continent 

were too great and No 2 (Line of Communications) Regiment was raised from elements 

of No 1 Regiment. 

After the evacuation from Dunkirk, the higher formation Signal Regiments underwent 

a necessary reorganisation: Nos 1 and 2 Regiment were disbanded and the GHQ 

Signal Regiment was renamed No 1 HQ Signals Regiment. With the preparations for 

the invasion of France, Nos 1 and 2 Regiments were re-raised in 1942, and No1 HQ 

Signals was renamed 21st Army Group Signal Regiment in 1943. During the planning 

for Operation OVERLORD, it was assumed that each Line of Communication Regiment 

would be responsible for some 250 miles of the line of communications, extending 

from Army Group HQ to the Channel Ports. 

The Line of Communications Regiments took control of communications for the 

Normandy Beachheads and the invasion “Base Area” on D+5, and from there 

expanded operations to follow the progress of the Army Group HQ. By VE Day, HQ 

21st Army Group had reached Bad Oeynhausen and Herford and with ensuing peace 

there it stayed. The Line of Communications Regiments (by now totalling 5 separate 

units) stretched back through Germany, Holland, Belgium and France and continued to 

carry the traffic of the military government of the British Zone of Occupied Germany. 

In the immediate post-War period there was a great deal of further reorganisation and 

rationalisation of the chain of command and of the supporting communications units. 

No 2 Regiment was again disbanded, and 21st Army Group Signals became HQ 

BAOR Signals. On 10 September 1945, HQ BAOR Signals changed its name to No 1 

HQ Signals, and in taking on a number of infrastructure as well as HQ roles it began 

to look rather more like the 16 Signal Regiment of the following decades: in total the 

Regiment consisted of some 2000 soldiers spread through 73 Troops and Sections, with 

a Line and Cable Squadron, a Signal Office and Exchange Squadron, a Radio and 

Telegraph and SDS Squadron, and a fourth, though temporary, Squadron for one of 

G


the Control Commission HQ up until late 1946. Then, as over the next 50 years, the 

Regiment (titled as No 1 Signal Regiment) was widely dispersed with detachments as far 

away as the Hook of Holland, Berlin and Copenhagen. 

On 15 October 1946, No 2 (Line of Communications) Regiment was brought 

back into being for the third time, being created by amalgamating elements of No1 

Regiment and a sister Regiment. No 2 Regiment was tasked with the provision of 

communications throughout the greater part of the British Zone of Occupied Germany, 

in Holland, and for HQ BAOR. The three Squadron organisation of No 1 HQ Signal 

Regiment was maintained and in March 1947 it was recorded that the strength of the 

Regiment was 60 Officers and 1154 Other Ranks. 

The Regiment was retitled, to HQ BAOR Signal Regiment, on 15 June 1948. A major 

change was that several of the larger and more distant elements were split off to 

become independent Squadrons in their own right. By 1951, the need to rationalise 

further and divide responsibilities between the HQ BAOR Signal Regiment, which 

remained centered on Herford, and a separate Line of Communications unit led to 

the reforming of No 2 Regiment, now based in Hamburg. In August 1952, the bulk 

of No 2 Regiment relocated to the Ruhr in a four Squadron ORBAT, and although 

there were further reorganisations involving No 2 Regiment the general pattern was of 

concentration in Rheindahlen and in Düsseldorf. After so many changes in the hectic 

years of the late 40s and early 50s, relative peace and stability ensued until January 

1958 when the RHQ of No 2 Regiment, together with 1 and 2 Squadrons, moved 

into Bradbury Barracks in Krefeld (though 1 Squadron was to move to Rheindahlen in 

1961). The Regiment also had a third Squadron based in Emblem, supporting HQ 

British Forces in Belgium, and a fourth Squadron in Bielefeld as the HQ 1 (BR) Corps 

Commcen Squadron. 

On 1 September 1959, all Signal units relinquished their old and diverse titles 

and took the simple numeric identities which persist to the present day: No 2 (Line 

Communication) Regiment became 16 Signal Regiment, still based in Krefeld. 

In 1994/5 as part of the Options for Change process, the Regiment was reorganised 

and moved to Krefeld Lines, Rheindahlen. In 1996 the Regiment deployed on Op 

Grapple to Bosnia, returning to the Balkans again in 1999 on Op Agricola in 

Macedonia and Kosovo. Following the move to Javelin Barracks, Elmpt (formerly RAF 

Brüggen) in March 2002, 16 Sig Regt played a significant part in Op Telic, deploying in 

Dec 2003 and firmly establishing the MND(SE) Div HQ at Basrah Air Station. 

Throughout its history, the Regiment has always been employed in support of operations 

up to Army group level. This continues as the Regiment supports the Headquarters of 

the Allied Commander Europe Rapid Reaction Corps (HQ ARRC) – the sole remaining 

Corps level operational capability which the British Army supports. 

The Regiment is now four squadrons strong following the reformation of 252 Sqn and 

has a fully deployable RHQ. It comprises Support Sqn, 230 Sqn, 252 Sqn and 255 Sqn. 

2006 saw the Regiment execute an extremely successful deployment to Afghanistan 

where they provided services all over theatre. The majority of deployments were to HQ 

ISAF and COMDBRITFOR in Kabul, and Joint Netcen in Kandahar. There were also 

several detachments operating from Helmand Province during a time of intense enemy 

activity. 

On completion of operational commitments, the Regiment was selected to lead 

the Brigade into its year long tour of Public Duties. Based in London, Public Duties 

Squadron provided the Queen’s Guard at Buckingham Palace, St. James’ Palace, 

Windsor Castle and the Tower of London. This was one of the few times that a


Royal Signals unit had been chosen for such an honour, and the first whilst wearing 

ceremonial order. 

2008 will see elements of the Regiment once again deploying to Afghanistan. This time 

to provide support to both Task Force Helmand, headed up by 16 Air Assault Brigade, 

and the ISAF mission. 

628 Signal Troop 

280 (UK) Signal Squadron was formed on the 1st January 1994 at St Tönis. This 

followed the amalgamation, on 1st June 1993, of Northern Army Group (NORTHAG) 

and Central Army Group (CENTAG) into Land Forces Central Europe (LANDCENT). Until 

then NORTHAG had been supported by 28 (BR) Signal Regiment (part of NORTHAG) 

but under Options for Change the Regiment was drawn down to Squadron level. 

The Squadron became a vital part of the LANDCENT Signal Group (LSG) whose 

Headquarters was based in Heidelberg. LANDCENT Signal Group was made up of: 

280 (UK) Signal Squadron; 1 (NL) Signal Squadron; 990 (GE) Signal Regiment; and 

414 (US) Signal Company. The LANDCENT Signal Group provided communications 

for HQ LANDCENT. 

Since April 2000 the Squadron has been part of the Deployable CIS Module Battalion 

(DCM Bn) based in Brunssum at HQ AFNORTH. It is an essential part of the Northern 

Region Signal Group (NRSG). The Squadron is in the process of changing from tactical 

to commercial communications equipment. 

280 (UK) Signal Squadron is the only British Army Major or Minor unit in Germany 

permanently assigned to, and under, Operational Command of NATO in peace and war. 

In 1976 28 (BR) Signal Regiment was granted the Freedom of St Tönis by Burgermeister 

Beckers. The same honour was bestowed on 280 (UK) Signal Squadron in 1997 and 

it is the only Allied unit to have received a ribbon of Honour (Fahnenband) presented 

personally by the President of North Rhine Westphalia for its contribution to Anglo/ 

German relations in the community. 

280 (UK) Signal Squadron relocated to Javelin Barracks, Elmpt in March 2002. This 

marked the end of nearly half a century of Royal Corps of Signals presence in St Tönis. 

280(UK) Signal Squadron became an independent troop on 1 December 2004. On 

this date, it became 628 Signal Troop. In its new format, 628 Signal Troop will continue 

to support NATO, but as one of four Deployable CIS Modules (DCMs) that make up 

the newly formed 1st NATO Signal Battalion. 

Rhine Troop, 921 Squadron, 11 EOD Regiment RLC 

Rhine Troop forms part of 11 Explosive Ordnance Disposal (EOD) Regiment RLC, with 

the Regimental Headquarters at Didcot in the UK and Squadron Headquarters located 

throughout the UK and Germany. Rhine Troop was formed as the West of Rhine 

Section in July 1998 and after time at JHQ and Ayrshire Barracks the Troop moved to 

RAF Brüggen in March 2000. 

The mission statement for 11 EOD Regiment RLC is “to maintain and deliver 

ammunition technical support, explosives safety and Explosive Ordnance Disposal 

capability, including support to National Contingency Operations in peace, other 

operations and war.” On a day to day basis, Rhine Troop conducts a range of tasks 

such as annual inspections within the Troop Area of Responsibility (AOR), support to 

units in overseas operations and exercises (OTX) and Conventional Munitions Disposal 

(CMD). The Troop is responsible for Technical Ammunition advice and safety for 13 

units located as far apart as Münster and Mons. The Troop also provides Improvised 

G


Explosive Device Disposal (IEDD) support to British Forces Germany (BFG) and to the 

German Civil Police (GCP) as required, with an Immediate Duty Team at 10 minutes 

Notice To Move at all times. 

Moving to Germany 

Many needless problems occur with families because they arrive unannounced, or the 

move has not been properly documented. In the worst case a family may have to return 

to UK. Heads of Families should discuss their move and proposed travel arrangement 

with the RAO/UAO/Personal Admin Offices well before the departure. It is important 

that an F Mov 564, (Application for Families Passage), is submitted to JSTC by units, 

even if the family are intending to travel by private means. All family members must be 

in possession of valid passports before travelling to Germany, these can be obtained at 

public expense via JSTC. Even if married accommodation has been allocated families 

should not travel to Germany until shortly before a handover date and time arranged 

with the Housing Office and temporary accommodation has been arranged. 

Cassels House 

Cassels House is a Service Hostel located in Rheindahlen Military Complex, 

approximately 10 miles from Javelin Barracks and 6 Miles from Wildenrath. 

Accommodation includes family, single and double rooms with full board service. 

Application forms can be obtained from: Cassels House, BFPO 40 or phone Civ 

02161 472 4234. 

Insurance 

If you are not already covered you are strongly advised to take out insurance for your 

stay in Germany, public liability cover is particularly important. 

Personal Property. Personal property is the responsibility of the owner and only in 

certain circumstances can limited compensation for loss or damage to such property be 

paid from public funds. 

Public Liability. All ranks are advised to take out public liability cover against injury to 

third parties by members of their household or pets. 

Life Assurance. All personnel are advised to take advice from a reputable broker 

before committing themselves to any life assurance policy and to be particularly wary of 

door-to-door insurance salesmen. The RAO holds a list of reputable brokers.


The Place Where You Live 

Elmpt lies in flat country between the Rivers Rhine and Maas on the B230, the 

main road from Roermond to Mönchengladbach. The main occupation is farming, 

and the country, which is well wooded, may remind you of parts of East Anglia. 

Mönchengladbach, 20 miles to the east, is a large modern city with excellent road 

and rail communications to all parts of Germany and the Low Countries. It has a 

considerable shopping centre, a football team of Premier Division standard, excellent 

cinemas and res taurants and a wide selection of operas and concerts is often available. 

Roermond, 8 miles west across the Dutch border, resembles an English market town. It 

stands where the Rivers Maas and Roer join and is a Cathedral city established in the 

13th Century. Though smaller than Mönchengladbach it still provides good shopping 

facilities, including weekly markets. 

English is widely spoken by both the German and Dutch population. The small town 

of Brüggen is 3 miles away, but our nearest village is Elmpt. Elmpt has become very 

largely a dormitory area today, but it has a long history of its own, having at different 

times been ruled as a part of the Spanish Netherlands and as a French possession. 

Fifteen miles away at Rheindahlen lies the international military community at JHQ 

– Joint Headquarters. JHQ is an established multi-national centre with its own theatre, 

cinema, shops, clubs and swimming pool and its facilities are widely used by Elmpt 

families. 

Brüggen 

Brüggen village has a wide variety of shops, which cater for the daily needs of the local 

population and the many visitors to this picturesque village. Brüggen boasts a tempting 

choice of restaurants, offering traditional German cooking, Italian, Balkan and much 

more; there is an indoor swimming pool as well. A popular Sunday past time is to 

enjoy an afternoon stroll around the vil lage enjoying the shops and stalls that open for 

special Sunday trading. The centre of the village is the site of regular flea markets and 

traditional fairs and celebrations. 


About 20 miles away is Mönchengladbach which has a successful Bundesliga football 

team and a very good selection of shops, selling a wide range of goods and services. 

Large supermarkets offer food, cloth ing and household equipment. There is a Saturday 

morning market and the shops close between 1600-1800 hours at the discretion of 

the shopkeeper. The town is the nearest railhead to Elmpt Station for trav ellers from the 

Continental Channel ports. It has been twinned with Bradford in Yorkshire and there 

is a close contact between the 2 cities. The Verkehrsverein (tourist information office 

– telephone number is 02161 22001) is in the Hauptbahnhof (main railway station 

– railway information telephone number is 02161 19419). Late night shopping is on 

Thursday evenings. 

Roermond 

Roermond in the Netherlands has fast trains to Amsterdam and The Hague. There 

are numerous shops and a Saturday morning street market. The shops are closed on 

Monday mornings but remain open on Saturdays until 1700 hours. It was here that 

the Dutch National Anthem was first heard in 1572. There are a number of excellent 

restaurants, many of which specialize in Indonesian cuisine. The Tourist Information 

Office (VVV) is situated off the Market Square at the Church end of the square. The 

Tourist Information tele phone number is 0031 475 335847. 

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On driving directly in to Roermond from Camp, you will normally stop at the traffic 

lights at ‘BFG Corner’, the fruit and vegetable shop on the opposite side of the road is 

worthwhile as it is a little corner shop with everything from milk, bread, cheese, frozen 

foods as well as the fruit and vegetables. 

Asenray (on the way to Roermond) 

If you drive through the village by taking the third left turn at Spikkerweg you will find 

the Vleesmarkt on the right-hand side, good val ue chicken and pork. If you continue 

through the village on the winding road until you have the main road in sight again; 

you will come upon an excellent greengrocers at the farm on the right. The fruit and 

vegetables sold here are wonderful and the family farm is a delight to visit. 

Local Towns and Villages 

Brief History of Germany and Local Places of Interest – Germany 

In 1945 the country was divided; in the west was the Federal Republic of Germany, a 

federal state compromising 11 ‘Lander’, whereas the east saw the establishment of the 

German Democratic Republic. 

Now the two German states are re-united; the 5 East German ‘Lander’ have joined the 

Federal Republic which now, as a result, consists of 16 ‘Bundeslander’ in all. 

Germany’s federative history enables us today to offer you a wide variety of cultural 

attractions, for all these counts, dukes, prince bishops and kings’ scattered royal 

palaces and capital cities of various sizes throughout the entire land. 

You can re-live the country’s history at first hand. You will find important buildings: 

Roman ruins, churches, monasteries and cathedrals from the era of Imperial greatness; 

Castles from the days of chivalry and the Hohenstaufen dynasty; and royal palaces with 

magnificent grounds from Baroque times. And what you cannot see from outside you 

will find within the castles and stately homes. 


Mönchengladbach and Rheydt are over a thousand years old. They form a large centre 

between the rivers Maas and Rhine. Their wealth and growth was, and still is, due to 

the textile trade, which is firmly established in the area – and which in the Middle Ages 

formed part of the then ‘Low Countries’ cloth trade. 

The two towns existed separately until recent years due to long since forgotten religious 

rivalries – Mönchengladbach was Catholic and Rheydt was Protestant. Both towns, 

and the former independent town of Wickrath, now form one city of about 263,000 

inhabitants under a single Oberburgermeister and Oberstadtdirektor and town council. 

The town of Viersen also lies between the rivers Maas and Rhine and now encompasses 

the smaller towns of Dulken and Suchteln. A single town council administers the three 

towns. 

With the occupation of the area by the American and Canadian Forces in 1945 

various administrative lines of communication units were located in the vicinity of 

Mönchengladbach, Rheydt and Viersen. This pattern has continued over the years albeit 

on a much reduced scale. In 1955 the old Mönchengladbach Station changed to a 

Detachment of the Rheindahlen Area Support Unit. In this role it oversaw the closure 

of much of what formed the old station. Today the Mönchengladbach Detachment 

administers one barracks (Ayrshire South) which houses a wide range of units and 

MOD sponsored civilian organisations.


The extension of the autobahn complex around Mönchengladbach and Viersen has 

greatly improved road communications. It is now possible to join the autobahn just 

outside Javelin Barracks or within a few miles of Wildenrath and travel with ease to 

many of the major European centres. 

Cologne (Köln) 

Lying some 44 miles to the south of us here in Elmpt, Cologne is one of the greatest 

and most historic cities in Western Europe. The Roman Emperor Augustus built 

Cologne as a military fort. He named it in honour of his wife Aggripina and it was 

known as Colonia Aggripinensis; later this was abbreviated to Colonia and then to the 

German Köln. In the 8th century the Emperor Charlemagne granted this great trading 

community City status and its Archbishops became very powerful. By 1248 work had 

commenced on the great Cathedral designed to house the Golden Casket containing 

the legendary remains of the three wise men of the Orient. Archbishop Rainald Von 

Dassel took this casket from Milan in 1164. The Cathedral still serves this original 

function and the famous golden casket can be seen by all today, resting above the 

high altar. The Cathedral was completed only in the 1870s. The prosperity of the city 

continued into the Middle Ages and many fine buildings and churches testify to this. 

Cologne went into decline during the second half of the 16th century, largely because 

of religious wars and the consequent breakdown of trade. This decline continued till 

1815 when Cologne was made a Prussian fortified city and, later on, when navigation 

on the Rhine became possible. Cologne once again exerted its influence on German 

trade. 

Today Cologne’s industries include motor car and heavy vehicle production, perfume 

factories, cable works and chemical plants which are famed throughout the world. In 

spite of a 70% total destruction by bombing during the Second World War, Cologne 

has risen from ashes and rubble to become once again one of the most beautiful cities 

in Germany; its restaurants, theatres and places of interest rival most in Europe. 

Düsseldorf 

The city of Düsseldorf nestling on the banks of the Rhine came into being about 

700 AD with the founding of the Benedict Monastery by St Swidbert in the area of 

Kaiserswerth. The first documentary mention of Düsseldorf as such dates back to 1135 

AD, when the town took its name from the River Düssel, which flows into the Rhine. Dorf 

being German for village, we have the ‘Village on the Düssel’. 

By 1510 the town was raised to the status of a capital of the Duchies of Julich, Kleve, 

Berg and the Estates of Mark and Ravensberg, and from this period the town was fast 

becoming a centre of culture and industry. 

Düsseldorf is the birthplace of Johann Wilhelm (1655) who in 1676, when he was a 

mere 21 years old, became the first Elector (Ruler and Statesman) of this area. He was 

affectionately known as ‘Jan Wellem’. Jan Wellem held this high office for 37 years until 

his early death at the age of 58. 

The 19th century heralded the Industrial Revolution and nowhere was it quite so 

marked as Düsseldorf where the early part of this century saw the first of the great Trade 

Exhibitions, the creation of the first railway in Germany, the establishment of many 

industries in the surrounding areas and the founding of the Düsseldorf Stock Exchange. 

The city has much to offer to anyone looking for places of interest and recreation. 

These include excellent shopping facilities; Opera and Theatres; Cinemas; Concert 

Halls; Night Clubs (many and varied); Swimming Pools (outdoor and indoor); 

Aquarium and Natural History Museum; Museums and Art Galleries; An annual visiting 

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Circus; Boat trips on the Rhine; Restaurants (to suit all tastes and pockets); Parks; Sports 

Stadium; Horse Racing; Camping Sites; Airport; Bowling (9 and 10 pin); Ice Skating 

Rink; Exhibitions; Bundesliga Soccer Team, Bunderliga Ice Hockey Team. There are 

numerous good restaurants. 

Some of the finest festivals in Europe are staged in this town, notably the magnificent 

Carnival that takes place in February or March. The Carnival procession is a superb 

affair and takes some two hours to pass. 

It might be though that because of the accent on industry, the town lacks natural 

beauty, but nothing could be further from the truth. There are a vast number of parks in 

and around this fair city. Through its main thoroughfare winds the River Düssel and the 

town is regarded as the Paris of West Germany. 

Opera- This is first class and very cheap season tickets can be obtained before the start 

of each season (October) from the box office or through the Information Germany or 

HIVE JHQ. 

Altstadt (old town) - An area between the Konigsallee and the Rhine containing 

restaurants, bars, discotheques and ‘way out’ shops. The Soho of Düsseldorf, with 

all the good and bad points that this implies. Careful thought should be given before 

letting the more impressionable youngsters loose on their own. 

Oberhausen. 

The city is about an hour and a half away via the autobahn. Cen tro, a large city 

shopping centre equivalent to Meadow Hall/Lake side with many well-known 

stores and European brand names. The centre also has a full range of restaurants, 

Warner Brothers Cinema Village, also indoor and outdoor themed areas for family 

entertainment and plenty of car parking. 

German Customs 

never on Sundays. If you are new to Germany it is as well to be aware of some of 

the more unusual customs, practices and law relating to certain activities on Sundays. 

For example, cars may not be washed (it is in fact an offence to wash a car on the 

road at any time), bonfires, which may cause offence should not be lit, windows may 

not be cleaned and all forms of manual labour, e.g. gardening, are frowned upon. In 

the interests of good Anglo-German relations do try and refrain from carrying out any 

activities, which give offence to the local population. 

Some Local Customs 

Your contact with Germany will be much more enjoyable if you take an interest in some 

of the local traditions. Here are just a few examples: 

Schützenfest. Many villages in this part of Germany hold an annual festival known as 

a Schützenfest. This is a sort of huntsmen’s festival at which the Schützenkönig ‘the king 

of the huntsmen’ is crowned. The Schützenkönig has to win a shooting competition but, 

since he needs to be fairly well off to keep up his entertaining commitments during his 

period in office, the result of the competition is often a foregone conclusion. 

Kirmes. You will see advertised on posters throughout the Mönchengladbach area, 

especially in summer, a village festival called Kirmes. This was traditionally held to 

celebrate the consecration of the local church. There are the usual fun fairs, market 

stalls and dances, though the religious origins are also not ignored and the church is 

very much involved in the festival.


Karneval. The Karneval season is a speciality of the Rheinland. It begins on the 11th 

day of the 11th month at 11 am, but things really ‘hot up’ during the weeks leading 

up to Lent. The highlights, apart from the numerous Karneval Balls and drinking and 

joke sessions known as Sitzungen are the processions held in Cologne, Düsseldorf and 

Mainz on the day before Shrove Tuesday, known as Rosemontag. Mönchengladbach 

has its procession on the following day, Veilchendienstag, and there is always a 

children’s procession and smaller celebrations in Rheindahlen village on the Sunday. 

Weinfeste. All along the Rhine and Mosel during late summer and early autumn there 

are wine festivals. Each village selects a different time, but the pattern is fairly standard: 

plenty of drinking and merry-making. However, it is a good thing to go with somebody 

who knows something about wine, because you may end up paying more for wine than 

you would in the local supermarket! 

Der Rhein in Flammen. Taking place from July to October in various locations, 

the ‘Rhine in Flames’ is a spectacle not to be missed. Best seen from the river itself at 

Koblenz, the illuminations along this romantic stretch of the Rhine provide one of the 

sights of Germany. 

Holland 

Venlo. The Dutch town of Venlo is much larger than Roermond with a greater number 

of shops. The town is about 20 miles from the Stn. The Information Office (VVV) is in 

Keulsepoort at the corner of Juliana Park at the roundabout in Venlo adjacent to the 

Railway Station. A Saturday morning market is held and the shops remain open on 

Saturdays until 1700 hours. The Town Hall and a number of other buildings date from 

the 16th Century, while the Hoofd kerk (church) dates from the 15th Centu ry. The Tourist 

Information telephone number is 0031 77 3543800. 

Amsterdam. More suited for a weekend visit, best seen by boat on one of the many 

canals circling the heart of the city. Recommended sights: Queen’s Palace, the Old 

Mint Tower, diamond factories and Portuguese synagogue; north of the city, Volendam, 

Edam and Marhen give a glimpse of the ‘Old Holland’ – quaint villages with traditional 

dykes and decorated wooden houses; the locals wear native costume too. 

Arnhem. 5 km west of Arnhem at Doorwerth Castle Oosterbeck (road signed). The 

museum is north of the town (Openlucht Museum). Holland’s largest nature reserve is 

the National Park de Hoge Veluewe. Situated in the park is the Kroller-Muller Museum 

with a Van Gogh collection. In Gulpen there is a trout hatchery with a children’s 

playground. This can be combined with a run out to Drieland Punt at Vaals. Here there 

is a large open space suitable for picnics and games for the children. There are also 

a couple of towers, which can be climbed; these give a view of Holland, Belgium and 

Germany. (Gulpen is situated between Maastricht and Aachen – 221 to Geilenkirchen, 

follow signs to Heerlen – Valkenburg to Gulpen). 

Berg en Dal. Near Nijmegen; an African village museum (221 to Geldern – Route 9 

to Weeze-Kranenberg, continue to Nijmegan until the turn off for Berg en Dal). 

De Efteling. Large recreational and amusement park. Water organ, steam carousel 

and enchanted forest where all the fairy tales are illustrated with animated models. 

Boating and canoeing plus large picnic lawns. (Situated near Kaatsheuvel. 221 to 

Venlo- E3 to Eindhove/Tilburg, follow signs Loop-Op-Zand and Kaatsheuvel until you 

see the signs for De Efteling). 

Keukenhof. This is about 3½ hours drive away and a visitor may prefer to include it in 

a weekend trip to Amsterdam. However, it is possible to make a day trip. Keukenhof is 

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the national display garden of the Dutch bulb industry. It takes approximately 3-6 hours 

to see all the displays. The best time to go is at the end of April/beginning of May. 

Maastricht. This historical city lies on the rivers Meuse and Jeker and is one of the 

oldest in the Netherlands. It has a rich heritage and wealth of historic monuments, 

some 1450 being protected by law. The whole of the city centre has been declared 

a “protected area” and thor oughly recommended are the guided walks given by the 

Tourist Office (VVV) in Kleine Straat 1. There are many excellent shops, boutiques and 

restaurants. The shops are closed Monday mornings, open Tuesday – Friday 

0900-1800 hrs, Saturdays 0900-1700 hrs and Thursdays it is late night opening until 

2100 hrs. On Satur days there is a flea market in Stationstraat and on Wednesday 

and Friday mornings a general wares market in the Market Square. Maastricht Airport 

provides some flights. The Tourist Information telephone number is 0031 43 3252121. 

Overloon. War museum set out in wooded area, which was the sight of a major 

battle in World War 2. Collection of tanks and guns and army vehicles. A central 

museum houses exhibits, photographs and propaganda material. Plenty of wooded 

areas adjacent to the museum suitable for picnic. There are also restaurants inside the 

museum (221 to Venlo – follow signs for Horst through Venray and Overloon). 

Markets in the Local Area 

Rheindahlen: Fri 1300-1800 hrs 

Rheydt: Wed and Sat 0700-1300 hrs 

Mönchengladbach: Tue, Thu and Sat 0700-1300 hrs (Alte Markt) 

Wegberg: Fri morning 

Waldniel: Tue and Fri mornings 

Viersen: Fri and Sat mornings 

Erkelenz: Fri morning 

Wickwrath: Thu 0700-1300 hrs 

Venlo (Holland): Sat 0900-1200 hrs 

Roermond (Holland): Sat 0900-1230 hrs 

www.methodpublishing.co.uk 

Publishers to The Ministry of Defence and to Army Garrisons and 

Establishments throughout the world 

METHOD PUBLISHING 

Sutherland Press House . Main Street 

Golspie . Sutherland KW10 6RA 

Telephone . 01408 633871 

Facsimile . 01408 633876 

Email . admin@methodpublishing.co.uk

Security 

Security and Crime 

Prevention 

Germany Guard Service 

The Germany Guard Service (GGS) is a civilian security force employed within 

Elmpt Station. Their primary role is the control of access to Javelin Barracks and 

access control to the Wildenrath Estate. They are also responsible for patrolling both 

locations. They wear a dark blue uniform and are armed. 

Any difficulties involving the GGS should be addressed through Station Headquarters. 

Security 

Both Javelin Barracks and Wildenrath are large open plan estates and those involved 

in its security rely heavily on the assistance of all those who live and work there in 

countering the Terrorist Threat. Do not be afraid to report anything that may arouse 

your suspicion such as an unattended car, package, bag or someone behaving in a 

suspicious manner. Reports should be made immediately to the RMP Police Station at 

JHQ. 

Operation Keenwind 

The Keenwind Alert State has been redefined The following codes are used to 

describe the current threat level: 

Keenwind Levels 

normal (White sign with black lettering) 

Routine baseline protective security measures, appropriate for the establishment, 

should be in place to protect staff/visitors/buildings. 

Should the threat rise considereration should be given to additional measures that are 

appropriate at each location. Some precautionary measures may be worth deploying. 

Heightened (Black sign with white lettering) 

A HEIGHTENED response level recommends consideration of additional protective 

security countermeasures above NORMAL to address the threat, and to reflect specific 

vulnerabilities and the degree of acceptable risk. Measures deployed should be 

sustainable indefinitely; they may also be applied as a precautionary measure for a 

specific period. 

Exceptional (Amber sign with black lettering) 

The EXCEPTIONAL response level requires consideration and implementation of 

maximum protective security measures to minimise vulnerabilities and risk. Extra 

measures implemented are likely to be sustainable for a limited period only. 

Key Security Measures on Keenwind 

The actual actions to be taken vary according to the alert state; these are published 

monthly or more frequently if required. The following are some security precautions, 

that are in place at all times:


a. Parking. Do nOT park your vehicle within 25m of any sleeping 

accommodation at any time and on Keenwind Black or above within 25m 

of any occupied building. 

b. Objects. Do nOT place large objects, such as bins, within 25m of a 

building on Keenwind Black or above. Do NOT leave objects such as 

bags or parcels unattended in public buildings (eg NAAFI) at any time. 

c. Deliveries. Check any deliveries to your unit or home and report anything 

suspicious. 

d. Dress. German Hospitals must nOT be visited in uniform or mixed dress. 

e. Routine. Avoid routine particularly if you live outside of Javelin Bks, vary 

your routes and timings as far as is possible. 

f. Vehicles. Avoid items that will easily identify your vehicle as belonging 

to a member of the services. Search your vehicle when it has been left 

unattended in a public place and keep it garaged when possible. 

g. Married accommodation. Avoid displaying items of military clothing on 

washing lines (MQs outside Javelin Bks). 

Owning Pets in Germany 

Responsible Ownership 

Ownership of a pet involves certain responsibilities. This section is a guide to these 

responsibilities which include those, imposed by regulations, to ensure animal health 

and welfare and precautions to preserve human health. 

German Legislation on Dangerous Dogs – Registration and Controlling Dogs owned 

by BFG Personnel 

Introduction 

You should be aware that due to a fatal incident the 16 German Lander (State) 

authorities enacted laws in July 2000, which restricted the owning and breeding of 

certain breeds of dogs. This legislation was enacted separately and differs between 

the 16 Lander. Additionally, Federal (National) legislation has been enacting 

banning the importation of certain dog breeds into Germany. 

Owning Dogs – General 

Current procedures for the keeping and registering of dogs is laid down in SOs BA(G) 

3359 (Control of Dogs in BFG and The Pet Scheme) 3208 (Discipline) and 3360 

(Veterinary Services in BFG). Dogs owned by members of BFG are not subject to 

German Dog Tax, however permission to own a dog must be obtained from SHOs 

through Unit Welfare Officers or CO (for single personnel) before they arrive in 

station. 

All dogs must wear a disc bearing the owner’s address and telephone number and 

must be registered with a Veterinary surgeon. Dogs found straying by the RMP or 

GCP will be impounded by being taken to the local Tierheim, and may be destroyed 

if sick or dangerous. In open country, dogs must be kept under proper control; in 

Germany game wardens have considerable rights, which may include shooting the 

dog if it is considered not to be under control. 

Owning Dangerous Dog Breeds – Procedure for Registration 

Registration Process. All dog owners, irrespective of breed, are required to register 

their pet with the local SHO. Registration takes place within the SHO’s office in Bldg


133 

3, Javelin Bks. Owners of dogs classified as “dangerous” will be subject to more 

rigorous tests before the keeping of these breeds is approved. Once the registration 

process is complete and approval given, a permit authorising ownership will be issued 

by the local Ordnungsamt through the local Services Liaison Officer (SLO) and SHO. 

SHOs will be required to retain the Registration Proforma until you are posted. 

Veterinary Services 

German veterinary surgeons can be found in the German telephone directory under 

‘Tierarzte’. All animal owners should ensure that they have a veterinarian’s telephone 

number available for an emergency involving their pet. 

Dr M Herrman Beltinghovener Strasse 1 Tel: MG 25003 

Mr John Bruckner Bruckstr 78 5140 Erkelenz Tel: 02431-2338 

Dr Meier Regentenstr 108 4050 M/Gladbach Tel: 02163-4246 

Or Tel: MG 26736 

Dr B Ullman Grachstrasse 13 5144 Wegberg Tel: 02434-4105 

Dr Nina Ungerechts Goethestraze 22 Niederkruchten Tel: 02163 82743 

Rabies 

Rabies (Tollwut) is prevalent in this part of Germany. Rabies areas are notified in local 

newspapers and in Unit Orders. In rabies areas dogs must be kept leashed in built 

up areas and under strict control in the country. This means the dog must be instantly 

obedient to your commands. Cats are not allowed to roam and must be kept in at all 

times. Heavy fines will be imposed if you do not comply, and there is a risk of your pet 

being shot. 

Remember 

Your pet is your responsibility – for advice please call the HIVE – never abandon an 

animal – a good home may be available. 

Police 

101 PROVOST COMPAnY ROYAL MiLiTARY POLiCE – (101 PRO COY RMP) 

SPECiALiST OPERATiOnS UniT ROYAL MiLiTARY POLiCE (GERMAnY) – (SPEC 

OPS UniT RMP (G)) 



Rd. The Police Station is clearly signed from all three main entrances to the RMC. 

The RMP conduct routine patrols in marked police cars, motorcycles and on foot 

throughout the RMC and all the outlying barrack and married accommodation areas. 

TELEPHOnE: MiLiTARY: JHQ 2333 / 4000 

CIVILIAN: 02161-472-2333 / 4000 

EMERGEnCiES*** MiLiTARY: JHQ 2222 

CIVILIAN: 02161-472-2222 

FiRE MiLiTARY: 4444 

CIVILIAN: 02163-974444 

MEDiCAL MiLiTARY: 3333 

CIVILIAN: 02161-472-3333 

BFG CRiMELinE FREEPHONE 08001842222




building as the RMP. The German Police are empowered to deal with any incident 

within the RMC as they would in any other part of Germany. Be aware that this 

includes the issue of ‘spot fines’ for minor offences. 

TELEPHOnE: CIVILIAN: 02161-558365 

EMERGEnCiES*** POLiCE: 110 

FiRE/AMBULAnCE: 112 

*** Numbers for Emergency services throughout Germany. If you do not speak 


Royal Air Force Provost and Security Services (Germany) – RAF P & SS (G) 

The RAF P&SS have a Unit based in the RMC, which is located in building 1, at the 

junction of Queens Ave and Antrim Drive . The Unit provides specialist criminal 

and security investigative services to the RAF community within BFG and the rest of 

continental Europe. Whilst having no policing responsibilities within the area, RAF 

personnel may seek single Service advice on police/security matters via the Regional 

Warrant Officer. All police matters should be reported through the RMP, who will liaise 

with the P & SS as required. 

TELEPHOnE: MiLiTARY: JHQ -4210 

CIVILIAN: 02161- 472-4210 

THE MiLiTARY CODE FOR JHQ FROM JAVELin BKS iS 72 


Police 

In order to help to ensure that we maintain a safe environment in which to live 

and work, you are requested to inform, immediately, the RMP Police Station of 

anything which appears strange or out of the ordinary, no matter how trivial it may 

seem. Prompt action could be of vital importance and may prevent a crime being 

committed. When making emergency calls please speak clearly in order to allow 

the Service Policeman or woman taking the call to assess the situation and task the 

appropriate agency. 

Crime Reduction 

Advice on crime reduction and many more subjects is available to the Service 

community within the RMC. The initial point of contact should be the Crime 

Reduction Officer or through the JHQ Police Station. 

TELEPHOnE: MiLiTARY: JHQ 72- 2334 

CIVILIAN: 02161-472-2334

Useful Information 

Private Vehicles – Important Rules and Regulations 

importation of Private Vehicles 

Personnel are allowed to import private vehicles into Germany, free of import and 

value added tax, provided that the vehicles are for their own use. The Station BFG 

Registration Officer will advise you on the penalties imposed if the tax-free vehicle is 

disposed of in the first 12 months of BFG registration. 

BFG Registration and Licensing 

The Station BFG Registration Office is located in building 90, near the Post Office 

in Javelin Barracks and is open from 0900-1500 hrs Monday-Thursday and 

0900-1400 hrs on Friday. Alternatively the Office can be contacted on Military: 

4489/2450 or Civilian: 02163 974489/972450. 

On arrival in Germany at your earliest convenience visit the BFG Registration 

Office, taking the V5/Logbook of each vehicle that has been brought into Germany. 

You will then be issued a 30-day car pass for Elmpt Station for each vehicle, as 

vehicles must be registered with the BFG Vehicle Licensing Office within 30 days of 

your arrival in Germany. The Office will then advise you of the correct registration 

procedure and explain the paperwork involved. 

DVLA Changes 

Should the vehicle(s) that you intend to bring to Germany currently be registered 

with the DVLA on a V5C or V5 Logbook it is no longer necessary to apply to the 

DVLA for a Permanent Certificate of Export (V561). In fact, failure to possess a UK 

registration document for your vehicle(s) on arrival in Germany may delay BFG 

registration. 

Insurance of BFG Vehicles 

A BFG vehicle is not to be used unless it is correctly insured against third party 

liabilities. If the vehicle is the subject of a hire purchase agreement it must be 

comprehensively insured for the total value of the vehicle including UK VAT. Proof 

of insurance must be produced when registering a BFG vehicle. An international 

insurance certificate (usually a Green Card) will be required if you are not insured 

with a German company. If the company is German then you will require the 

insurance policy, proof of payment and double white card before you can BFG 

register your car. Only certain UK insurance companies are authorised to insure 

BFG registered vehicles, the Station BFG Office holds a current list of authorised 

insurers. 

Roadworthiness Inspection 

All vehicles, including caravans and trailers, are required to have a BFG 

roadworthiness inspection, which must be carried out within the 45 day grace 

period prior to BFG registration. Inspections will only be carried out by prior 

appointment and bookings can be made by telephoning Elmpt 68 2300 or Civil 

(02163) 972 300. The inspection is based on the UK MOT.


Lighting Tests 

All vehicles (except LHD that have not been purchased or registered in the UK), 

including caravans and trailers, are required to have a lighting test completed within 

45 days of initial BFG registration. The exception to the rule is if your vehicle is a new 

vehicle purchased with an allocation certificate however, contact your local BFG office 

for further information. (Note) your vehicle needs headlights and fog lights designed 

for permanent use within Germany). Tests are carried out at the Station BFG Testing 

Centre, in Javelin Barracks. Please contact the Testing Centre on Military: 2300 or 

Civilian: 02163 972300 to arrange an appointment. 

BFG Licensing Scheme Matrix Test and BFG Driving Permit 

(BFG Form 57) 

Before you can BFG register your vehicle you must be in possession of a valid 

national driving licence and a BFG Form 57. Before you can be issued with a BFG 

Form 57 you must sit and pass the European Matrix Test (Tick Test). The test consists 

of 40 questions designed to test your knowledge of road and traffic laws. To pass 

the test you must read the publication ‘Manual for Drivers in Germany, Belgium and 

Holland’ which is available from the HIVE or the GTO on Snyders Rd. The Tick Test 

is conducted through the GTO on Tuesday and Thursday only. Opening times as 

follows: 0830-1200hrs and 1330-1600hrs. The RSU Community Welfare Centre 

located on Trenchard Road, undertake Tick Testing on Monday and Wednesday 

1000-1200 hrs and 1300-1500 hrs. Once you have passed the Tick Test and, 

provided you are over 17 years of age (16 years for a mofas and mopeds) and hold 

a full national driving licence valid for the vehicle to be driven you may apply for a 

BFG Form 57. BFG Form 57 is valid for 5 years and applications should be made on 

BFG Form 9A. 

BFG Driving Permit (BFG Form 57) 

The Station BFG Registration Office issues BFG driving permits to individuals whom 

have successfully completed a BFG matrix test and hold a valid EU driving licence. 

The European Matrix Test consists of 40 questions designed to test your knowledge 

of the road and traffic laws. To pass this test it would be helpful to read the book 

“Manual for Drivers in Germany, Belgium and Holland”. Copies of this publication 

are available from the BFG Office on loan. 

BFG Driving Permits are valid for 5 years from the date of issue, or until the expiry 

of the full national licence, whichever is sooner. The following categories of 

licences are acceptable by the German authorities: 

A EU Driving Licences 

Austria Germany Portugal 

Belgium Greece Spain 

Denmark Netherlands Sweden 

Eire Luxembourg United Kingdom 

France Italy 

B Additional driving licences valid under SOFA: 

Canada USA (All States) 

C Driving Licences which have equality of German status: 

Andorra Liechtenstein South Africa 

Finland Malta Slovenia 

Hungary Monaco Switzerland 

Iceland Norway Japan 

San Marino


Should a full, valid national driving licence issued by a country not listed above be 

held then a BFG Driving Permit (BFG Form 57) may be issued which will be valid 

for 6 months from the date of arrival in Germany. Within this 6-month period it is 

mandatory that the holder obtain a licence from one of the countries accepted as 

listed above, normally Germany or the UK. 

Items which must be carried when driving in Germany: 

A. ID Card. 

B. BFG Driving Permit (BFG Form 57) supported by Full National 

Driving Licence. 

C. Fuel Card (BFG Form 73). 

D. Proof of insurance – usually a Green Card, which should be signed 

by all drivers named under the policy. 

E. Warning Triangle. 

F. First Aid Kit, conforming to DIN 13164. 

G. In addition to these items you are advised to carry €50 cash, 5lt 

spare fuel can, fluorescent vest, torch and a fire extinguisher. 

137 

BFG Helpline 

If you have any queries regarding BFG vehicle registration you should firstly contact 

your Station BFG Registration Office. However, the BFG Helpline is also available 

to answer any questions you may have, they can be contacted on either Military: 72 

4100 or Civilian: 02161 4724100. 

Customs & Immigration 

BFG Form 60 and BFG Form 414a are processed by the Customs and 

Immigration Office based at the Rheindahlen Military Complex. There is a 

customer advice line open from 0900-1200 hrs and 1400-1600 hrs Monday- 

Thursday and 0900-1200 hrs and 1400-1500 hrs on Fridays. They may be 

contacted on Military: 72 2229 or Civilian 02161 4722229. 

SSVC 

The SSVC (Services Sound & Vision Centre) is located on Grandy Road within 

Javelin Barracks selling a wide range of Televisions, DVD players/recorders, Home 

Cinema systems, Laptops and an extensive range of White goods. Interest free credit 

is available (subject to status) on larger purchases. They also supply German mobile 

telephones, sim cards and top up vouchers. 

For any queries regarding the products they sell and further services SSVC provide, 

contact the centre direct on the below number or call in to talk to one of their 

informed members of staff. 

Tel: 02163 984308 

Fax: 02163 984743 

Opening times: Monday-Friday 0900-1700 hrs 

Saturdays 1000-1400 hrs 

Visit www.ssvc.com for further information and vacancy opportunities across BFG.


Sports and Clubs in the Elmpt Area 

There are numerous sports facilities and clubs within Javelin Barracks which are 

available to all entitled personnel, including dependant children over 16 years old. 

The major activities are shown below: 

Fitness Centre. The Station Fitness Centre is located within the recently opened ulta 

modern Physical and recreational Training centre (P& RTC) in Building 646 adjacent 

to the Station swimming pool area. A wide range of activities are on offer and include 

free weights, multi gym, treadmills, rowing machines and exercise bikes to name just 

a few. A short induction course and 3rd party liability insurance is required prior to 

using the equipment. 

Swimming Pool. The swimming pools at Javelin Barracks will open during the 

summer months. There is also a large pool at JHQ. The nearest local pool is at Elmpt 

village and a number of larger water based recreational facilities are located in the 

area. The military pool is usually open for public swimming from 1230-1330 hrs Tue 

– Fri, 1600-1800 hrs Wed & Fri and 1300-1800 hrs Sat & Sun unless it is required 

for military training or competitions. Full details of opening times are published in 

Station Orders and are on display at the pool and at Grandy Road in Javelin Bks. 

Tennis. The tennis courts are situated in Javelin Bks and Wildenrath and are open 

for play from May-Sep, or longer if weather permits. Sessions may be booked 

through the gym. 

Squash. There are squash courts located adjacent to Building 250 and one court 

situated close to the Station Officers’ Mess. Sessions may be booked through the 

Gymnasium staff. 

The following sports are also available at JHQ. Enquiries in the first instance 

may be made through Gymnasium Staff (Tel: Mil 4101 (Civ 02163-974101) 

Aerobics Athletics Badminton Basketball 

Bobsleigh Canoeing Cricket Cross Country 

Cycling Fencing Football Youth Football 

Golf Gliding Hockey Karate 

Mountaineering Netball Orienteering Rugby League 

Youth Rugby Rugby Union Sailing (Dinghy) Sailing (Offshore) 

Shooting Skiing (Nordic/Touring) Skiing (Alpine) Squash 

Sub Aqua Swimming Tennis Tenpin Bowling 

Triathlon Volleyball Water Skiing 

German Sports Facilities 

Within the area there are countless opportunities for all types of sporting activities, 

e.g. a go-kart track near Elmpt, roller skating at Rheydt Stadt-park, etc. The area is 

very well endowed with pools, for all year round use. Also within striking distance 

there is one Bundesliga football team, Borrusia Mönchengladbach and two 1st 

Division football teams, Düsseldorf and Krefeld. 

Information on times and opening hours for swimming pools can be found in the 

Information Room at the Elmpt Station HIVE.


Leisure Facilities 

Please contact the HIVE or look in the Rheindahlen and Elmpt Bulletin, for details on 

other clubs and interests such as the following: 

Fitness Fit Kids Amateur Dramatics (CATS) 

Anglo-German Club BFG Single Parents Club Bridge 

British Legion Ceramics Choir – St Andrews Church 

Choir – St Boniface Church Choral Society Clay Pigeon Shooting 

Climbing Club Compass Youth Club Dance Classes 

Traditional Highland Dance Decorative and Fine Arts Soc. Duke of Edinburgh’s Award 

First Aid Courses Guides, Brownies, Rainbows Guild of St Helena 

Hashing Ladies Fellowship Motor Club 

National Childbirth Trust Rheindahlen Multinational Club Riding 

Riding for the Disabled St John’s Ambulance Sailing – Inland Sands 

Scouts, Cubs, Beavers, Ventures Slimming World 

Taekwon Do WRVS Club Youth Club 

Scouts, Cubs, Beavers, Ventures –Scout HQ, 22 York Drive 

Beavers (6-8 yrs) Tue, Wed and Thu 1800-1815 hrs 

Cubs (8-10yrs) Tue 1830-2000 hrs 

Scouts (10-15yrs) Contact JHQ Mil 2805, (02161) 472805 

Ventures (15-20yrs) Contact JHQ Mil 2805, ( 02161) 472805 

Elmpt Rainbows/Brownies – Tel: 02163 5722562 

Elmpt Cubs/Beavers – Scout Hut Tel: 02163 5715158 

139 

Elmpt Station Music Club – Building 354 – Tel: 3834 

BA(G) Gliding Club – Javelin Bks – Bldg 374 & 439 – Tel: 4871 

Angling Club – Javelin Bks – Fishing lake – Tel: 4771 

Youth Football Club – Javelin Bks & Wildenrath – Tel: 68 4710 

Golf Club – Javelin Bks – West of Rhine Golf Club, located at 

the Southern end of the camp – Club Office, 

Tel: 4463 

Motorcycle Club – Building 223 Javelin Bks – Tel: 68 3881 

Elmpt and Rheindahlen Shooting Club – 25m Range Javelin Bks – Tel: 72-2231 

Amateur Dramatics (CATS) – The Little Theatre on Parade Square in JHQ 

Tuesday 2030 hrs 

British Legion – Lion’s Head (behind Rheindahlen Bowl in JHQ) 10 

Reading Way Friday 2000 hrs 

The Javelin Bowl – 10-pin bowling. More details in section one. 

Cinema – The Globe Cinema is located at JHQ (02161 

559518). The Royal Cinema in Roermond 

occasionally screens films in the English language. 

Tue, Thu, Fri, Sat & Sun 

Doors open 1830 hrs – show commences 1900 hrs 

Sat Matinee 

Doors open 1000 hrs – show commences 1030 hrs 

See Sixth Sense or Rheindahlen and Elmpt Bulletin for monthly programme.


Things To Do and See 

Eating Out 

There are a wide range of hotels and restaurants offering an excellent variety of 

German and international cuisine. For some ideas please see the advertisements in 

this Guide or ask at the HIVE. 

Within Easy Reach 

Schwalmtal (Brüggen). There is a Tierpark (Zoo) here situated in pleasant 

surroundings just outside Brüggen village. Route: Follow the B221 through Brüggen 

village towards Bracht and it’s on your left. 

Zons. A walled village by the Rhine between Neuss and Köln. You can park outside 

the wall at either end of the village and walk round the town or stroll by the Rhine. A 

very pleasant way to spend a sunny afternoon. The town is near Dormagen. 

Xanten. An old Roman town with St Victor’s Cathedral, Cleves Gate, Roman 

amphitheatre and, nearby, a place to sit by the Rhine. Nearby Kevelaer is a pleasant 

place of pilgrimage. Route: The 57 from Duisburg to Kleve passes between the river 

and the town. 

Mohne See. The Talsperre is the dam of ‘Dambusters’ fame, Route: Neuss – 

Wuppertal – Dortmund – at Unna take the autobahn towards Soest and Kassel. Leave 

at the Soest-Süd exit and head south on Route 229. Turn right as you reach the water 

for the Talsperre. 

Venekotensee. Lakes just north of Elmpt with sandy ‘beach’. 

Hariksee. Lakes just north of Niederkruchen with a huge boating lake. 

Day Trips 

Panorama-Park Sauerland. Situated in Kirchhundem in the Sauerland, this 

adventure and game park offers something for the whole family. Toboggan slides, 

roller coaster, water and roller-bob-runs, adventure playground, open-air theatre, 

botanical garden, footpaths beside game enclosures, 2 restaurants, several coffee 

shops and snack bars. Open 1000-1800 hrs April – end of October. Game park 

open all year round. 

Hollywood Park Stuckenbrock. Amusement and Safari Park. The park is on the 

B68 roughly midway between Bielefeld and Paderborn. 

Phantasialand. At Brühl, near Cologne, this is Germany’s answer to Disneyland. 

The Eifel. The Eifel is a hilly area west of the Rhine and southeast of Aachen, which 

forms part of the massif stretching across the frontier to the Ardennes. There are 

many pretty towns worth visiting in the area. Monschau is set in the Ruhr gorge, and 

crooked old half-timbered houses cluster along the steep river bank; the medieval 

town of Bad Munstereifel has a history stretching back over eleven centuries and there 

are many well preserved old buildings. The famous Nurburgring race track is in the 

area formed by the triangle of the B412, B258 and B257. When no races are being 

held you can pay to take your own car or motorbike round the course. 

Aachen. Full of history, this town was Aix-le-Chapelle. Also, good shopping centre. 

Ahr Valley. Situated just over halfway between here and the Mosel, the Ahr is a 

narrow river running to the Rhine opposite Linz where Germany’s only red wines are 

made. Best spots are Altenahr, with a 12th century Burg on top of a hill, a cable 

car and the Teufelsloch (Devil’s Hole) – a pierced rock dominating the river and 

Ahrweiler/Bad Neuenahr, a spa specialising in treatments for diabetics and a casino. 

Nearby is the vast Crater Lake, Maria Laach with its abbey.


141 

Mosel Valley. A firm favourite. The river starts as three separate rivers which meet 

at Trier, namely the Mosel, Saar and Ruwer. From there, it twists and turns through 

its many vineyards, past Bernkastel, Cochem and Eltz Castle to Koblenz. Trier is an 

old Roman town famous for the Porta Nigra. Koblenz is best known perhaps for the 

‘Rhine-in-Flames’, a phenomenon that takes place in late summer. 

Duisburg Zoo. A 1 hour drive. A vast zoo, superb dolphinarium with displays. A 

few of the highlights in the zoo are the 3 magnificent white whales, a superb monkey 

house and a fine collection of Indian tigers, but there are many more sights to see. 

Follow the autobahn to Moers junction, then on to Duisburg – take the Kaiserberg 

turn-off. Open daily 0900-1700 hrs.


Classified index of Advertisers 

This index provides a quick and easy way of locating any product or service you 

require. Production of this Guide is made possible by the support of the advertisers 

listed below and, in turn, it is hoped that all readers will lend their support to these 

businesses. 

CAR/VAn REnTAL: Hertz Autovermietung Agentur Andreas Lüdemann (15) 

AniMAL RESCUE: Tierschutzverein Düsseldorf & Umgebung e.V. 1873 (124) 

EnTERTAinMEnT & LEiSURE: Bowling Lounge Mönchengladbach (Outside Back 

Cover); Natur und Tierpark Brüggen (10); Putenfarm Peter Ritte (108); Städtisches 

Museum Schloss Rheydt (18); Zoo Angelgräte Hubert Adams (108) 

FinAnCiAL/inSURAnCE: G. Bull Insurance (49) 

HOTELS & PUBS: Akzent Hotel Brüggener Klimp-Haupts GmbH (67); Holiday Inn 

Mönchengladbach (2); Hotel Restaurant Schinkenkrug (Inside Back Cover) 

MUSiC: Firma Piano Max List (10) 

MOTOR SERViCES: Autohaus Tedder & Tiskens GmbH (15); Autohaus Weiler (18); 

Firma Auto Vennen GmbH (72); KFZ Meisterbetrieb Erich Hamm (72) 

RESTAURAnT & CAFÉS: Café-Restaurant Alte Brüggener Mühle (50); La Forchetta 

Trattoria (26); Restaurant Dalmatiner Stuben (55); Restaurant Söller Steakhaus (50) 

SCHOOLS after page 32 

TAX FREE CAR SALES page 72 

TV, CABLE & SATELLiTE SERViCES: HCM Cable TV GmbH & Co KG (Inside Front 

Cover) 

PHOnE & inTERnET SERViCES: TKS Telepost Kabel-Service Kaiserslautern GmbH 

& Co.KG (4) 

Handy index 

Activiies ................................... 85 

AFF Germany........................... 41 

Army Welfare Service ................ 35, 109 

Churches ................................. 50, 117 

Driving in Germany .................. 81, 135 

Facilities .................................. 35, 116 

Finance ................................... 48 

German Laws ........................... 56, 128 

HIVE ........................................ 39, 109 

JSHAO .................................... 16 

Leisure Facilities ....................... 83, 139 

Libraries................................... 27 

Medical & Health Services ......... 29, 103 

NAAFI ..................................... 44 

Pet Advice ................................ 60, 132 

Pre-School Groups ................... 23 

Schools ................................... 21, 101 

Security.................................... 69, 131 

Service Family Housing ............. 7 

Sporting Facilities ..................... 83, 138 

Supplementary Information 

Mönchengladbach & Viersen ..... 88 

Tax Free Car Sales .................... 72 

The Place Where You Live...52, 119, 125 

Telephones .............................. 12 

Travel & Transport ..................... 83, 113 

UK & BFG Websites ...........................5


Emergencies 

POLiCE 

101 PROVOST COMPAnY ROYAL MiLiTARY POLiCE – (101 PRO COY RMP) 

SPECiALiST OPERATiOnS UniT ROYAL MiLiTARY POLiCE (GERMAnY) – 

(SPEC OPS UniT RMP (G)) 



Rd. The Police Station is clearly signed from all three main entrances to the RMC. 

TELEPHOnE: MiLiTARY: JHQ (72) 2333 / 4000 

CIVILIAN: 02161-472-2333 / 4000 

EMERGEnCiES*** MiLiTARY: JHQ (72) 2222 

CIVILIAN: 02161-472-2222 

FiRE MiLiTARY: Elmpt Mil 4444 

CIVILIAN: 02163-97-4444 

MEDiCAL MiLiTARY: JHQ (72) 3333 

CIVILIAN: 02161-472-3333 

BFG CRiMELinE FREEPHONE 0800 184 2222 



building as the RMP. 

TELEPHOnE: CIVILIAN: 02161-558365 

EMERGEnCiES*** POLiCE: 110 

FiRE/AMBULAnCE: 112 

***Numbers for Emergency services throughout Germany. If you do not speak 


143 

Royal Air Force Provost and Security Services (Germany) – RAF P & SS (G) 

The RAF P&SS have a Unit based in the RMC, which is located in building 1, at the 

junction of Queens Ave and Antrim Drive . 

TELEPHOnE: MiLiTARY: JHQ – 4210 

CIVILIAN: 02161-472-4210 

THE MiLiTARY CODE FOR JHQ FROM JAVELin BKS iS 72


Emergencies 

Royal Military Police 

Telephone: Military: JHQ 2333 / 4000 

Civilian: 02161-472 2333 / 4000 

Emergencies*** Military: JHQ 2222 

Civilian: 02161-472 2222 

Fire Military: JHQ 4444 

Civilian: 02161-472 4444 

Medical Military: 112 

Civilian: 112 

BFG CRIMELINE Freephone 0800 1842222 

(note: From Mönchengladbach or Wegberg use 02161-472 prefix not 47) 


Telephone: Civilian: 02161-558365 

Emergencies*** Police: 110 

Fire/Ambulance: 112 

*** numbers for Emergency services throughout Germany. if you do not speak 


RAF Provost and Security Services 

Telephone: Military: JHQ 4210 

Civilian: 02161-472 4210

The AdvenTure CenTre in An overwhelming ATmosphere 

After Work | Nightlife Bowling | Happy Hour | Sunday Brunch | Billiards 

Air Hockey | Videogames | Separated Slot Machines | Restaurant 

Event Rooms | Conference Rooms | Private Parties 

Children’s Birthday party packages 

Fully air-conditioned - with smoking and non-smoking areas 

mg@bowling-lounge.de 

All Information available 

www.bowling-lounge.de 

Opening Times: 

Mon-Fri 1400 hrs - Open End 

Sat 1200 hrs - Open End 

Sun & Bank Hols 

English Spoken 

1000 hrs - Open End

Rhine Garrison Service Community Official Guide - Method Publishing

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